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This Position Is No Longer Available

Job Title:  Director of Network Services Programs
Department:  General Services Administration
Agency:  Federal Acquisition Service
Job Announcement Number:  14110041

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$120,749.00 to $167,000.00 / Per Year
Friday, January 24, 2014 to Monday, February 24, 2014
Full-Time - Permanent
1 vacancy - Washington DC, DC   View Map
All qualified applicants with U.S. Citizenship.
PLEASE DO NOT use the USAJOBS automated recruitment system to apply for this vacancy. Applications are ONLY being accepted via email to Please review the announcement for specific information on how to apply.
PLEASE submit your entire application package in one file.
Top Secret


About the Agency

The Office of Network Services Programs is responsible for developing and administering global telecommunications services and solutions in support of worldwide Federal agency missions and functions.  In this capacity, the Director of Network Services Programs acquires, implements, and manages day-to-day fulfillment to ensure Federal department/agency requirements are met.

Federal Acquisition Service
Office of Integrated Technology Services
Office of Network Services Programs
Washington, DC



  • Yes
  • TRAVEL AND RELOCATION EXPENSES: Travel, transportation, and relocation expenses may be authorized for this position and may be paid by the General Services Administration as allowed by regulation. A one-year service agreement is required if relocation expenses are paid.


  • Applications must be received by the closing date to receive consideration.
  • Applications are only being accepted via email:
  • Applicants must be U.S. Citizens.
  • Veterans preference is not applicable to the SES.
  • Selectee must undergo a security background investigation.
  • Selectee must file a Public Financial Disclosure Report.


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  • The Director of Network Services Programs administers and manages policies, procedures, and resources to ensure the Office of Network Services Programs' missions and functions are being carried out in an efficient and effective manner as prescribed by applicable GSA and Federal policies, regulations, and mandates.  The Director independently plans and directs the activities under his/her jurisdiction and works directly with other principal officials of GSA, including those in other FAS business lines, other Federal agency officials, Congressional staff , the Office of Management and Budget (primarily the Office of Federal Procurement Policy - OFPP and Federal Chief Information Officer - CIO and eGov Offices) and industry representatives to ensure the programs are positioned for success.
  • Provides expert technical advice and assistance to the Assistant Commissioner, Office of Integrated Technology Services (ITS), and to the Federal Acquisition Service (FAS) Commissioner and Deputy Commissioner concerning existing and evolving or proposed government-wide or GSA-wide policies, procedures, and automated system support pertaining to network services programs. 
  • Provides strategic and change leadership to ensure that the Office of Network Services Programs' vision, mission, values, goals and objectives are identified, communicated, and integrated into network services programs and aligned with key national and regional programs within ITS and FAS. 
  • Develops the Office of Network Services Programs' strategic and tactical plans.  Responsible for planning initiatives to achieve organizational goals and to improve operations, including studies of telecommunication and network services procurement practices in the private sector, as well as state and local governments.  Coordinates within ITS and FAS to ensure the Office of Network Services Programs' goals and objectives are aligned with GSA and FAS long-term goals and performance objectives.  Oversees and evaluates organizational performance to assess results. Continually improves practices to ensure customer expectations are met in a timely, cost- effective manner, and to ensure compliance with acquisition rules and regulations. 
  • Serves as the chief spokesperson for Office of Network Services Programs, communicating and advocating the program's vision and mission to external officials and groups.  Represents the Assistant Commissioner for ITS, and the FAS Commissioner in executive level meetings with agencies, industry, trade associations, key officials, Office of Management and Budget (OMB), Congressional staffs and state/local governments regarding network services programs. Develops and maintains relationships with key agency and stakeholder executives to ensure network services goals are aligned with and offerings are meeting the needs of government.
  • Serves as the focal point for all aspects of customer care under normal and emergency conditions.  Provides nationwide project management, program management, and acquisition support to Federal agencies that address their local telecommunications voice, data, and video requirements at the national or enterprise level. 
  • Serves as the primary focal point for the Office of Network Services Programs' business development, account management, solutions design, and product management activities. Serves as a member of the ITS Portfolio Management Steering Committee responsible for providing recommendations to the ITS Assistant Commissioner to optimize the ITS portfolio of services and processes. Responsible for assuring the portfolio responds to current and future IT and network services requirements of customers, industry, and government-wide goals. 
  • Manages and controls the Office of Network Services Programs’ fiscal affairs.  Responsible for planning, developing, coordinating and justifying the financial and human resource requirements for the Office and for administering systems for controlling both short and long range objectives. Responsible for the overall management and direction of telecommunications cost management strategies.  Defines and manages use of data/information as a strategic asset. Serves as business owner for legacy billing systems and provides oversight for those systems.  Plans, analyzes, develops requirements, and manages the Office of Network Services Programs' billing solution(s).   
  • Reviews and evaluates telecommunications policies and issues arising from Congress, OMB, Government Accountability Office (GAO), Federal Communications Commission (FCC), State regulatory commissions, and industry. 
  • Responsible for the provision of guidance, direction, oversight, and policies that ensure efficient and consistent delivery of regional services to Federal agencies.  Responsible for nationwide and worldwide planning, requirements analysis, acquisition support, and large-scale program and project management.  Ensures a consistent interpretation and implementation of the program contracts nationwide.


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All applicants must meet the Mandatory Technical and Executive Core Qualification requirements listed below to be eligible for further consideration. Eligibility will be based on a clear demonstration that the applicant's training and experience are of the scope, quality and level of responsibility sufficient to successfully perform the duties and responsibilities of this executive position. Your application may be disqualified if you fail to address these requirements.

All candidates must submit a supplemental statement addressing each of the Mandatory Technical Competencies and the Executive Core Qualifications (ECQ's) listed below.  Your application may be disqualified if you fail to submit either of these two supplemental statements.


  1. Ability to effectively manage large-scale information technology and telecommunications services organizations. Prior experience must include leadership in the design, acquisition, and implementation of complex, state-of-the-art networks.
  2. Expert knowledge of laws, regulations, and policies governing the acquisition, management and use of Federal information technology and telecommunications systems and services. Prior experience must reflect responsibility for both pre- and post-award management and administration of telecommunications/network services acquisitions.
  3. Knowledge of telecommunications industry and technologies, understanding of program and business needs, and the ability to identify effective and efficient approaches for acquiring state of the art network services solutions to meet those needs.


   1.  Leading Change
   2.  Leading People
   3.  Results Driven
   4.  Business Acumen
   5.  Building Coalitions

For guidance on how to address the ECQ's, please refer to the "Guide to SES Qualifications" at:


This position is a critical-sensitive national security position and appointment requires that you undergo a single scope background investigation and that the GSA security office grant you a Top Secret national security clearance.  Applicants do not need this level of clearance in order to apply.  If you are not a GSA employee, the security office must grant the clearance before you are appointed to this position unless a pre-appointment waiver of this requirement is approved.

If tentatively selected, you will be required to submit a Declaration for Federal Employment.

Male applicants born after December 31, 1959 will be required to complete a certification document confirming their selective service status.

Persons selected for their initial appointment to an SES position must have their executive qualifications approved by the Office of Personnel Management before being appointed to the position.

If selected, you will be required to serve a one-year probationary period unless you have previously successfully completed a one-year probationary period in the Senior Executive Service.

Veteran's preference does not apply to positions in the Senior Executive Service.  

If selected, you must file a Public Financial Disclosure Report (OGE Form 278) upon appointment in accordance with the Ethics in Government Act of 1978.
This position has been designated under Executive Order 12564 as being subject to random drug screening.  If tentatively selected for this position, you may be required to submit to a urinalysis screen for illegal drugs prior to appointment.  Appointment to the position may be contingent upon your receiving a negative test result.


Applicants must provide evidence of possession of each Mandatory Technical Competency and Executive Core Qualification (ECQ) listed above in a supplemental statement to assist reviewing officials in determining the best qualified candidates to be referred to the selecting official. Please limit Technical Competency responses to one (1) page each and ECQ responses to 5-10 pages for all five ECQ's. Qualification and experience determinations will be based only on the information you submit.
To preview questions please click here.


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You can review our benefits at:


TELEWORK:  GSA supports the use of telework as a way to help attract and keep talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies.  Telework by Federal employees also reduces energy use, greenhouse gas emissions, and traffic congestion.  At the discretion of the position's supervisor, this position may be designated as telework eligible.

NOTICE REGARDING SALARY:  Current SES members whose salary equals or exceeds the maximum advertised salary for this vacancy ($167,000), will not lose pay if appointed to this position.


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Applications must be emailed to and must be received by the closing date of the announcement in order to be considered.  If we do not receive your application through, you will not be considered for this position.

Please submit your entire application package in one Microsoft Word or PDF file.  Otherwise, the processing of your application may be delayed.

GSA is not accepting online applications for this position through USAJOBS, and you do not need to register in USAJOBS to apply.

Applications will be accepted from all qualified candidates within the area of consideration.

Applications received under this announcement will not be returned.


Your application must describe your job-related qualifications pertinent to this position. You must submit a resume, and a supplemental statement addressing the Mandatory Technical Competencies and the Mandatory ECQs stated in this announcement. Please limit Technical Competency responses to one (1) page each and ECQ responses to 5-10 pages for all five ECQ's. YOUR APPLICATION MAY BE DISQUALIFIED IF YOU FAIL TO SUBMIT ANY OF THE SUPPLEMENTAL STATEMENTS.


Office of Exec. Resources
Phone: 000-000-0000
Fax: 000-000-0000
Agency Information:
GSA, Federal Acquisition Service
Office of Integrated Technology Services
Office of Network Services Programs
Washington, DC
Fax: 000-000-0000


Once your application is received, an evaluation of your qualifications will be conducted. The most highly qualified candidates will be referred to the hiring manager for further consideration. You will be notified of the outcome.

If you have any questions regarding the status of your application, please submit your question(s) via e-mail to

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