This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Emergency Management Specialist (DSA Branch Director)

Department:Department Of Homeland Security

Agency:Federal Emergency Management Agency

Job Announcement Number:FEMA-KT-109-IM/CORE-14

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$60,587.00 to $78,764.00 / Per Year


Thursday, January 23, 2014 to Tuesday, January 28, 2014




Full Time - Excepted appointment not to exceed [2 years]




MANY vacancies - Atlanta, GA View Map


All United States Citizens


Public Trust - Background Investigation




About the Agency

When disaster strikes, America looks to FEMA. Now FEMA looks to you. Join our team and use your talent to support Americans in their times of greatest need. The Federal Emergency Management Agency (FEMA) prepares the nation for all hazards and manages Federal response and recovery efforts following any national incident. We foster innovation, reward performance and creativity, and provide challenges on a routine basis with a well-skilled, knowledgeable, high performance workforce.
This position is being announced under FEMA's Incident Management CORE Program (Cadre of On-call Response/Recovery employees).  These positions are authorized under P.L. 93-288 to perform temporary disaster work and are funded from the Disaster Relief Fund.  Appointments are excepted service, temporary appointments.  This is a 2 year temporary appointment in the Excepted Service.  
EMERGENCY ASSIGNMENT: Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites.  All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.


  • 75% or Greater
  • Travel is required.


  • No


  • You must be a U.S. citizen to be considered for this position.
  • Travel will be required.
  • You must be able to obtain and maintain a Government credit card.
  • This position will require travel of approximately 300 days per year.


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The DSA Branch Director reports to the Operations Section Chief and is responsible for providing supervision of the Disaster Survivor Assistance (DSA) program and  supports coordination with FEMA partners and other Federal Agencies, State, Tribal and Local governments during an incident  . Primary duties include the following:
The DSA Branch Director reports to the Recovery Deputy Director during non-deployment status and the Operations Section Chief when deployed.
When Deployed:

  • Oversees staff that will perform visual assessments of the current situation within their area of responsibility which will inform of potential issues or needs within a community;
  • Oversee staff who will aid survivors with the Individual Assistance registration process.
  • Supports DSA field operations and develops and maintains internal and external relationships to ensure effective communications.
  • Analyzes reports and takes appropriate action on identified issues and creates a daily summary based on analysis of information provided in reports.

 When not deployed
  • Participate in exercises at the national, regional and state levels.
  • Provide input for the development of and participates in the execution and documentation of DSA functions.
  • Assists in the deployment of DSA plans, goals and objectives for new initiatives and programs.
  • Participates in and coordinates with Response and Recovery management at both FEMA HQ and Regional offices to ensure currency on Response and Recovery program policies, and operational processes.

Additional duties:
  • Assess Inform Report (AIR):  oversees staff that will perform visual assessments of the current situation within their area of responsibility which will inform of potential issues or needs within a community. 
  • Survivor Needs Assessment/Survey:  oversees staff who will conduct survivor needs assessments, and, as necessary, identify those with immediate needs in addition to cataloging individual and family needs.
  • Registration Intake:  oversees staff who will aid survivors with the Individual Assistance registration process by physically registering survivors in NEMIS, providing guidance on the process, detailing the assistance available, and ensuring the survivor’s application is complete.
  • Case Status Update:  oversees staff that will provide case status updates to individuals who have applied for FEMA assistance.
  • Referrals to Whole Community Partners:  oversees staff that will provide the survivor with referral information in order to ensure the survivor’s needs are met quickly. 
  • Coordinates with other Branch Directors and FEMA functional areas to ensure proper coordination and timely information exchange;
  • Develops and maintains a DSA functional plan.
  • Monitors and evaluates reports and summaries that subordinates provide, in order to provide direction.
  • Provides advice and support to the Operations Section Chief on the effectiveness and needs of DSA. Submits the DSA demobilization plan for approval.


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You must meet eligibility and qualification requirements within 30 days of the closing date of this announcement.

To qualify for this position, you must possess:

  • Knowledge of the Disaster Survivor Assistance program
  • Skill in resolving problems or issues identified internally or externally and ability to make effective decisions;
  • Effective supervisory and leadership principles.
  • Ability to identify and refer disaster survivors to services needed to assist during disaster recovery.
  • Ability to gather and analyze data, draw conclusions, and devise solutions to disaster -related issues.
  • Ability to utilize mobile technologies to assist disaster survivors.
  • Ability to supervise, plan and direct the work of subordinate staff. 


Your application includes your:
1.  Resume,
2.  Responses to the online questions,
3.  Required supporting documents;
Your application must show that you meet all requirements for this position.  You may be found "not qualified" if you do not possess the minimum competencies required for the position.
To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. If you are qualified, you will be referred to a selection panel for consideration.
We encourage you to read the online questions for this announcement before you start the application process. 
To preview questions please click here.


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Other info:
  • Relocation expenses are not authorized for this position.
  • We may select from this announcement or any other source to fill one or more vacancies.
  • You may be required to work overtime, shift and weekend work with little advance notice.
  • You will be subject to a one-year trial period (unless already completed)
  • If you are a male applicant born after December 31, 1959, you must certify that you have registered with Selective Service System or are exempt from having to do so.
  • All candidates must be able to deploy with little or no advance notice to anywhere in the United States and its territories for an extended period of time. When activated and deployed, you serve in a federal travel status and are entitled to lodging, transportation and per diem reimbursements for authorized expenses in accordance with federal travel regulations.
  • To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation for Public Trust as a condition of placement into this position. This may include a review of financial issues, such as delinquency, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
  • All candidates will be considered without regard to any non-merit reasons such as race, color, religion, sex, age, national origin, lawful political affiliation, marital status, disability, sexual orientation, protected genetic information, parental status, membership in an employee organization, or other non-merit factors.



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The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday) - see Agency Contact Information. If applying online poses a hardship, please contact us as soon as possible.
Step 1 - Create or Upload a Resume with USAJOBS (
We suggest you go to the end of the "Qualifications & Evaluations" section of the job announcement to preview the online questions. You may need to customize your resume to ensure that it supports your responses to these questions. Resume Tips 
Step 2 - Apply Online
Click the "Apply Online" link on this page. You will then be directed to USAJOBS where you must select a resume. After selecting a resume, click on the "Apply for this position now!" link, and follow the prompts to register (if you have not already done so). You will then be required to answer a few questions, and submit all required documents. To return to your saved application, log into your USAJOBS account and click on "Application Status." Click on the position title, and then select "Apply Online" to continue.
Step 3 - Answer the Online Questions and Submit Your Online Application
If this is your first time on FEMA's CareerConnector website, you will be prompted to register by answering questions related to your eligibility for federal employment. The system will save these responses and take you back to the main screen so that you can answer the job-specific questions. Select "Take me to the assessment" and click on the "Continue" button to answer the job-specific questions. You must answer all the questions and click the "Finished" button.
Step 4 - Review and Confirm Your Submission
You will now have the option to upload a document or print fax cover-sheets for your required documents. (See Step 5 for details.) Once you click "Done," you will see a summary of your application for your review. You may also print a copy for your records. When you click "Finished" at the bottom of the page, you will then be directed back to USAJOBS where you can confirm that your application has been submitted. You may also track your application status from your USAJOBS account.
Step 5 - Submit Required Documents
You can submit any required or optional documents (described below) by document upload or fax. Whichever method you choose, please include the job announcement number with your documents. To protect your privacy, we encourage you to remove your social security number from anything you submit. Document Upload: You may upload supporting documents in one of two ways:
1. Once you finish answering the questions in the job announcement, you will be prompted to upload your document(s) to your application. You will be given the choice to either upload the document as part of the application process or you can select a document that you have already loaded on USAJOBS. OR
2. You may upload a document to an existing application by logging in to your USAJOBS account. Click on "My Applications" and search for the vacancy. Once you have located the vacancy, click on it and select "Apply Online." Move through your existing application until you reach the "Documents" page and select "Upload" to add a document to your application. Be sure to review your complete application to confirm that the document(s) uploaded properly.
In the "Application Review" section, you should see your uploaded documents listed on the "Vacancy Documents" screen. Once you see them, click "Finished;" you will then be returned to USAJOBS.
Fax: Create a fax cover-sheet in CareerConnector by following the "Faxing Supporting Documentation" instructions. The fax number is on the cover-sheet.


1.  Your résumé
2.  Your responses to the job questionnaire. You can preview the online questions for this announcement before you start the application process. Please refer to the link under the "How You Will Be Evaluated" section of this announcement.
3. Are you a veteran?  Submit Member Copy 4 of your DD 214 (Certificate of Release or Discharge from Active Duty). Those applying for 10-point preference must fill out the SF-15 (click">here for the form) and provide the required documentation listed on the back of the form. Click">here for more veterans’ information.


Kym Thompson
Phone: 800-879-6076
Fax: 999-999-9999
TDD: 800-877-8339
Agency Information:
FEMA - Federal Emergency Management Agency
Please read entire announcement
Please apply online
Washington, DC
Fax: 999-999-9999


You may check the status of your application for this position at any time by logging into your account at We also recommend you opt to receive status change emails through USAJOBs. Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate, or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

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