Skip to main content Skip to footer site map
This Position Is No Longer Available

Department:  Department Of Homeland Security
Agency:  Immigration and Customs Enforcement
Job Announcement Number:  LAG-PHS-1036510-LKS-067

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$72,780.00 to $128,844.00 / Per Year
Monday, January 27, 2014 to Friday, October 31, 2014
Full Time - Permanent
Many vacancies in the following location(s):
Eloy, AZ View Map
Florence, AZ View Map
El Centro, CA View Map
San Diego, CA View Map
Santa Ana, CA View Map
More Locations  (14)
This position is open to US Public Health Service (USPH) Commissioned Corps Officers


NOTE: This position is in the U.S. Public Health Service (USPHS) Commissioned Corps and you will be referred as a Commissioned Corps personnel and not as a candidate to a permanent GS career or career-conditional appointment. This USPHS position is being filled at the rank of Captain (O-6).


Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyber space and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

This is a key position within the Immigration and Customs Enforcement (ICE). ICE utilizes the government's second largest cadre of law enforcement officers to ensure our nation's economic, transportation and infrastructure security. ICE enforces immigration and customs laws. Our talented and courageous workforce identifies criminal activities and eliminates vulnerabilities that pose a threat to our nation's borders.

ICE is the primary investigative arm of the Department of Homeland Security. With more than 19,000 employees in 400 offices around the world, ICE is a key component of the DHS layered defense approach to protecting our nation. For additional information about ICE and career opportunities go to

The ICE Health Service Corps (IHSC) exists within the organizational structure of the U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO) under the supervision of the Department of Homeland Security. The United States Public Health Service Commissioned Corps Officers, civil service staff and contract employees comprise the health care professional working together to provide quality health care services.  

This announcement will be used to fill vacancies at IHSC facilities. Although the announcement is advertised for multiple locations, it is not intended to convey any implication that these positions are vacant and will be filled at all locations.  In some cases, advertised duty locations will not have a vacancy during the open period of this announcement. Cut-off dates will be established on an as-needed basis as vacancies occur, however, the final deadline for application and submission of all documentation will be 11:59 p.m. Eastern time on Friday, October 31, 2014. 

***This Position is open for Commissioned Corps officers only***


  • Occasional Travel
  • Optional


  • Yes
  • Must meet travel regulations


  • Maintain current license and meet continuing State edu requirements(if req)
  • Maintain BLS certifications
  • Competencies
  • Complete Application Package (see How to Apply Tab)
  • Relevant Experience (see Qualifications and Evaluations Tab)
  • Ability to pass background investigation


Back to top

It is the responsibility of the Health Services Administrator to adhere to policies and procedures as stated in the ICE Health Service Corps (IHSC) Policies and Procedures Manual.


  1. Interpretation and translation activities within the scope of the employees’ duties.
  2. Assess these employees’ language abilities to ensure their competency to perform language services for particular duties; and describe plans for enhancing employees’ language abilities.
  3. Manages the day-to-day operations of the clinical services unit within a correctional setting.
  4. Provides direct patient care if clinical license states to practice.
  5. Provides administrative supervision to all employees and manages personnel issues, and potential resolutions.
  6. Collaborates with Chief, Health Operations regarding complex personnel and operational issues, providing potential resolutions.
  7. Collaborates with the Clinical Director (CD) to ensure access to care and provision of health care services for detainees in support of ICE/IHSC policy and accreditation standards.
  8. Coordinates clinical related activities with the on site CD as indicated.
  9. Provides oversight of the health care unit staffing schedule and approves all leave requests.
  10. Prepares fiscal year budget proposals and projections as well as ensures the appropriate management of the unit budget.
  11. Manages the local government purchase program (IMPAC).
  12. Provides management reports as required, to include monthly health care unit activity reports.
  13. Maintains awareness of unit operational issues.
  14. Participates in scheduled HSA meetings.
  15. Ensures optimal staff participation with All Hands meetings.
  16. Possess excellent oral and written communications.
  17. Ensures new employees receive appropriate orientation.
  18. Encourages individual development and professional growth.
  19. Provides appropriate staff recognition for accomplishments.
  20. Monitors on-site contracts including but not limited to bio-medical waste, biomedical equipment maintenance and ensuring services rendered are consistent with the contract; Collaborates with the headquarters contracting officer to ensure compliance with Federal Acquisition Regulations (FAR) policy for purchasing and procurement, and appropriate implementations of all contracts.
  21. Maintains accurate documentation of laboratory, radiology, and pharmaceutical services rendered.
  22. Facilitates the preparation of the health unit for accreditation under the national programs of The Joint Commission (TJC), National Commission on Correctional Healthcare (NCCHC), The American Correctional Association (ACA), and compliance with ICE Performance Based National Detention Standards (PBNDS).
  23. Monitors incidents, sentinel events and potential litigation situations, providing documentation of corrective actions accordingly.
  24. Interviews prospective new employees providing hiring recommendations accordingly.
  25. Maintains on-site personnel files per Standard Operating Procedures (SOP) or Local Operational Plan (LOP).
  26. Participates with the performance evaluation process for Commissioned Corps, Civil Service, and Contract employees.
  27. Assigns collateral duties to staff as needed, including Infection Control Officer, Safety Officer, Performance Improvement Coordinator, ensuring assigned activities are completed in a timely manner.
  28. Participates in all accreditation preparation activities and monitors ongoing compliance.
  29. Ensures all staff training is completed, documented, in accordance with accreditation standards.
  30. Ensures occurrence of unit meetings, including performance improvement, staff meetings, and others.
  31. Informs ICE officials of correctional issues and assists with investigations and problem resolution as indicated.
  32. Maintains a working relationship with the Facility Officer in Charge (OIC), the Warden, correctional personnel, contract providers, and outside agencies as applicable.
  33. Develops staffing plans to ensure effective quality care provision.
  34. Makes decisions independently.
  35. Follows supervisory chain of command.
  36. Other duties as assigned.


Back to top


  1. If the incumbent holds a clinical license, it is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body to maintain currency. This position may be required to perform clinical activities with the scope of clinical license in times of critical needs within the agency.
  2. Cultural Competency.
  3. Interpersonal Skills.
  4. Strong Oral/Written Communication Skills.
  5. Integrity/Honesty.
  6. Leadership Skills.
  7. Maintains current CPR/BLS certification.
  8. Maintains current ACLS certification (optional).
  9. Maintains basic readiness status.
  10. Maintains clinical professional skills via continuing education opportunities.


  1. Appropriate current professional licensure or certification.
  2. Minimum 3-5 years experience in Health Care with strong business and management skills.
  3. Minimum 3 years employment within IHSC.
  4. Supervisory, leadership, conflict management, and management experience.
  5. Experience with family residential/detention programs, preferred [for BERKS facility only]..
  6. Experience with Women’s Health programs, preferred [for TAYLOR facility only]..
  7. Master’s degree in Health Care Administration, Public Health or a related field – preferred.
  8. Knowledge and proficiency in MS Office Applications.
  9. Flexibility and ability to adapt to sudden changes in schedules and work requirements.


  1. The work may require physical exertion such as lifting objects greater than 30 pounds.
  2. Required to perform CPR standing or kneeling.
  3. Must be able to assist patients in and out of wheelchairs.
  4. The work may necessitate some physical characteristics that will be required when responding to an emergency situation, such as running short distance, prolonged standing and working in an austere environment.


Applications will be evaluated against the required Knowledge, Skills, and Abilities as listed in this announcement.


Back to top

Pay and benefits for PHS officers are managed through the Division of Commissioned Corps Personnel and Readiness and are comparable to the pay and allowances authorized for members of the Armed Forces. Specific information can be found in the Department of Defense Financial Management Regulation, 7000.14-R at



MISSION: The ICE Health Service Corps protects America by providing health care and public health services in support of immigration and customs law enforcement. This is accomplished through maintaining a committed, effective and efficient workforce who provides evidenced based appropriate health care in a cost effective manner to the detained population.


1. DHS

2. ICE

3. ERO


1. Health and Human Services (HHS)



General supervision by the IHSC Chief of Field Operations.


Back to top

To apply for this position, you need only submit a complete initial Application which includes:

1. Your Résumé
2. A complete Occupational Questionnaire
3. Required documents to support your minimum qualifications and eligibility (see Required Documents section below)

The complete initial Application must be submitted by 11:59 PM (EST) on Friday, October 31, 2014.

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account.  Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process. 
Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position. 

To fax supporting documents you are unable to upload, complete this cover page using the following Vacancy ID 1036510.  Fax your documents to 1-478-757-3144.

If you cannot apply online:

1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire

2. Print this 1203FX form to provide your response to the occupational questionnaire, and
3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.


  • You must submit your resume which shows relevant experience, education, and training. Work experience should include job title, duties, employer's name, daytime telephone number and address, starting and ending dates, hours worked per week, and indicate if we may contact your current supervisor.
  • You must submit copies of proof of licensures, degrees, certificates and all other required documentation identified in this announcement.
  • You must submit your three (3) most recent Commissioned Officer Effectiveness Report (COER). 


Faxing Applications or Supporting Documents:

You are encouraged to apply online. Applying online will allow you to review and track the status of your application.

NOTE: If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.

If you completed the occupational questionnaire online and are unable to upload supporting document(s):

  1. To fax your documents, you must use the following cover page and provide the required information. The Vacancy ID is 1036510.
  2. Fax your documents to 1-478-757-3144.

If you cannot complete your Application Package online, you may fax all of your materials. Your complete application package must be submitted by 11:59 PM (EST) on Friday, October 31, 2014 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.

To complete the occupational questionnaire and submit via fax:

  1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.
  2. Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items
  3. Fax all six pages of the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.

Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to Friday, October 31, 2014 for further instructions. You must submit all required information by Friday, October 31, 2014. If materials are not received, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. A valid email address is required in order to notify you of the outcome of your application.


Phone: (202)732-4058
Agency Information:
Immigration and Customs Enforcement ICE
500 12th Street SW
Washington, DC


If you meet all eligibility requirements, your application package will be sent to the hiring manager for further consideration.

Additional Duty Location Info

Many vacancies in the following locations:
Eloy, AZ View Map
Florence, AZ View Map
El Centro, CA View Map
San Diego, CA View Map
Santa Ana, CA View Map
Key West, FL View Map
Miami, FL View Map
Lumpkin, GA View Map
Jena, LA View Map
Elizabeth, NJ View Map
Batavia, NY View Map
Leesport, PA View Map
York, PA View Map
El Paso, TX View Map
Houston, TX View Map
Los Fresnos, TX View Map
Pearsall, TX View Map
Taylor, TX View Map
Tacoma, WA View Map

Back to top
EEO Policy Statement | Reasonable Accommodation Policy Statement | Veterans Information | Legal and Regulatory Guidance