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This Position Is No Longer Available

Department:  Department Of Homeland Security
Agency:  Immigration and Customs Enforcement
Job Announcement Number:  LAG-PHS-1035921-LKS-066

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$60,672.00 to $103,080.00 / Per Year
Friday, January 24, 2014 to Friday, October 31, 2014
Full Time - Permanent
Many vacancies in the following location(s):
Eloy, AZ View Map
Florence, AZ View Map
El Centro, CA View Map
San Diego, CA View Map
Santa Ana, CA View Map
More Locations  (14)
This position is ONLY open to US Public Health Service (USPHS) Commissioned Corps Officers


NOTE: This position is in the U.S. Public Health Service (USPHS) Commissioned Corps and you will be referred as a Commissioned Corps personnel and not as a candidate to a permanent GS career or career-conditional appointment. This USPHS position is being filled at the rank of Commander (O-5).


Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

This is a key position within the Immigration and Customs Enforcement (ICE). ICE utilizes the government's second largest cadre of law enforcement officers to ensure our nation's economic, transportation and infrastructure security. ICE enforces immigration and customs laws. Our talented and courageous workforce identifies criminal activities and eliminates vulnerabilities that pose a threat to our nation's borders.

ICE is the primary investigative arm of the Department of Homeland Security. With more than 19,000 employees in 400 offices around the world, ICE is a key component of the DHS layered defense approach to protecting our nation. For additional information about ICE and career opportunities go to

The ICE Health Service Corps (IHSC) exists within the organizational structure of the U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO) under the supervision of the Department of Homeland Security. The United States Public Health Service Commissioned Corps Officers, civil service staff and contract employees comprise the health care professional working together to provide quality health care services.IHSC serves as the medical expert for ICE.

This announcement will be used to fill vacancies at IHSC facilities. Although the announcement is advertised for multiple locations, it is not intended to convey any implication that these positions are vacant and will be filled at all locations.  In some cases, advertised duty locations will not have a vacancy during the open period of this announcement. Cut-off dates will be established on an as-needed basis as vacancies occur, however, the final deadline for application and submission of all documentation will be 11:59 p.m. Eastern time on Friday, October 31, 2014. 

***This Position is open for Commissioned Corps officers only***




  • Occasional Travel
  • Optional


  • Yes
  • Must meet travel regulations


  • Maintain current license and meet continuing State edu requirements
  • Maintain BLS certifications
  • Competencies
  • Complete Application Package (see How to Apply Tab)
  • Relevant Experience (see Qualifications and Evaluations Tab)
  • Ability to pass background investigation


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It is the responsibility of the Nurse Manager to adhere to policies and procedures as stated in the ICE Health Service Corps (IHSC) Policies and Procedures Manual.


  1. Interpretation and translation activities within the scope of the employees’ duties.
  2. Assess employees’ language abilities.
  3. Provides front line supervision of patient/client care provided by nurses, nursing assistants or technicians/medical assistants.
  4. Plans, schedules, assigns, and directs nursing care.
  5. Develops comprehensive individualized patient treatment plans based on nursing assessment and standards of care. Evaluates and revises as appropriate collaborating with health care team.
  6. Performs complex tasks without benefit of close guidance.
  7. Establishes and evaluates patient care assignments.
  8. Differentiates between normal and abnormal findings, making appropriate notifications to providers, and implementing appropriate interventions.
  9. Reviews identified patient records to assess treatment progress, adequacy of record keeping, and implementation of appropriate clinical guidelines.
  10. Reports all major changes of patient status to appropriate providers in a timely manner.
  11. Provides nursing services of a scope, quality and quantity consistent with PHS policies.
  12. Participates as the primary nurse in the development of teaching plans that reflect assessment data and are based on written objectives.
  13. Evaluates the effectiveness of teaching methods based on learner response and modifies them accordingly.
  14. Conducts staff in-services on general and complex subjects with improvement of care as expected outcomes.
  15. Facilitates ease of data reporting, data collection, and the generation of reports by implementing streamlined and approved reporting processes.
  16. Interviews newly admitted clients with empathy to accurately identify needs and minimize fears and anxieties.
  17. Interprets and explains institution’s treatment programs to new arrival detainees.
  18. Obtains complete physical/mental health history as basis for formulating assessment and treatment goals.
  19. Gathers information through observations, personal histories, and other assessment measurements.
  20. Collects all appropriate clinical and laboratory data, reporting abnormalities to appropriate provider[s].
  21. Implements appropriate and most effective therapies for identified condition(s).
  22. Applies knowledge of treatments and drug actions when making observations and reporting patient response to treatments.
  23. Performs and applies patient-specific care to monitor and manage health status, stress levels, and provide emotional support.
  24. Assists physician and mid-level providers with outpatient, inpatient, and emergency care procedures for patients.
  25. Coordinates the treatment and transport of acutely ill or injured patients.
  26. Administers intra-dermal, subcutaneous, and intra-muscular injections of medications, immunizations, and desensitizations.
  27. Demonstrates ability to set up, operate, and monitor specialized equipment such as cardiac monitors, defibrillators, IV machines, etc.
  28. Observes and assesses patient’s clinical condition; recognizes, identifies and interprets serious situations and immediately decides proper action, i.e., call physician(s) or takes preplanned emergency measures.
  29. Assists in the orientation of new medical and nursing personnel to protocols, requirements, and the specifics of the patient population.
  30. Serves as a team member for analyzing established protocol practices and identifying areas for improvement.
  31. Participates with developing recommendations for improved efficiency of patient care.
  32. Assists with overall review of quality assurance and data entry procedures for report-generating activities and recommends improvements.
  33. Recommends modifications or improvements to multiple or complex clinical programs.
  34. Assists with developing new operating procedures or program plans.Interviews patients and completes a comprehensive physical/mental history and assessment according to the IHSC guidelines.
  35. Assists in the design of methods for collection, management, and analysis of data.
  36. Recommends actions to facilitate implementation of data reporting and input procedures.
  37. Uses computer-compatible input forms, remote on-line input and retrieval processing equipment per IHSC policy.
  38. Provides support and assists with nursing and medical-care projects assisting with design activities, strategy development, problem resolution, and project implementation.
  39. Supports Agency-wide activities within the nursing and medical care area by: Developing strategies, analytical models, and methodologies; Analyzing policy and guidance, to assure they are interpreted and applied consistently; Identifying nursing and medical care strategies and projects with proven success for implementation; Reviewing strategies to appraise and report progress toward the achievement of goals.
  40. Some travel may be required.
  41. Follows supervisory chain of command.
  42. Other duties as assigned.


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The incumbent serves as the Nurse Manager for one of the healthcare facilities located across the nation for the ICE Health Service Corps (IHSC). These sites provide medical care to detainees in Immigration and Custom Enforcement (ICE) custody.


  1. Graduate of a school of professional nursing approved by the appropriate State accrediting agency.
  2. Current licensure by a State, the District of Columbia, the Commonwealth of Puerto Rico, or territory of the United States.
  3. Knowledge of the Nurse Practice Act for the licensing state and/or the state in which one practices nursing.
  4. Comprehensive knowledge of managing non-compliant patients, special needs populations, and patients with significant deficits in coping skills, thereby requiring continuing professional clinical support.
  5. Flexibility and ability to adapt to sudden changes in schedules and work requirements.
  6. Knowledge of a wide range of complex nursing concepts, principles, and practices to perform nursing assessments of considerable diversity to include mental health, medical surgical, ambulatory and emergency nursing care.
  7. Bilingual communication capability, preferred.
  8. Knowledge of staff development and basic adult learner teaching skills.
  9. Knowledge of forensic nursing concepts and principles.
  10. Intermediate or advanced knowledge of computerized data base, sources, and reporting methodologies.
  11. Knowledge of team building principles.


  1. If the incumbent holds a clinical license, it is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body to maintain currency. This position may be required to perform clinical activities with the scope of clinical license in times of critical needs within the agency.
  2. Maintains current CPR/BLS certification.
  3. Maintains current ACLS certification (optional).
  4. Minimum 6 years professional nursing experience.
  5. Minimum 3 years supervisory experience – preferred.
  6. Master’s Degree in nursing or related field – preferred.
  7. Cultural Competency.
  8. Interpersonal Skills.
  9. Oral/Written Communication Skills.
  10. Integrity/Honesty.
  11. Maintains clinical professional skills via continuing education opportunities.
  12. Adult learner teaching skills.
  13. Maintains basic readiness status


  1. The work may require physical exertion such as lifting objects greater than 30 pounds.
  2. Required to perform CPR standing or kneeling.
  3. Must be able to assist patients in and out of wheelchairs.
  4. The work may necessitate some physical characteristics that will be required when responding to an emergency situation, such as running short distance, prolonged standing and working in an austere environment.
  5. Must be able to walk up and downstairs, to include during emergency situations.


Applications will be evaluated against the required Knowledge, Skills, and Abilities as listed in this announcement.


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Pay and benefits for PHS officers are managed through the Division of Commissioned Corps Personnel and Readiness and are comparable to the pay and allowances authorized for members of the Armed Forces. Specific information can be found in the Department of Defense Financial Management Regulation, 7000.14-R at



MISSION: The ICE Health Service Corps protects America by providing health care and public health services in support of immigration and customs law enforcement. This is accomplished through maintaining a committed, effective and efficient workforce who provides evidenced based appropriate health care in a cost effective manner to the detained population.


1. DHS

2. ICE

3. ERO


1. Health and Human Services (HHS)


SUPERVISORY CONTROLS: Reports to the HSA or assigned supervisor


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To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.

Your complete application package must be submitted by 11:59 PM (EST) on Friday, October 31, 2014 to receive consideration.

  • To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
  • Click the Submit My Answers button to submit your application package.
  • It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
  • To verify your application is complete, log into your USAJOBS account,, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
  • To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.


  • You must submit your resume which shows relevant experience, education, and training. Work experience should include job title, duties, employer's name, daytime telephone number and address, starting and ending dates, hours worked per week, and indicate if we may contact your current supervisor.
  • You must submit copies of proof of licensures, degrees, certificates and all other required documentation identified in this announcement.
  • You must submit your three (3) most recent Commissioned Officer Effectiveness Report (COER). 

Faxing Applications or Supporting Documents:

You are encouraged to apply online. Applying online will allow you to review and track the status of your application.

NOTE: If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.

If you completed the occupational questionnaire online and are unable to upload supporting document(s):

  1. To fax your documents, you must use the following cover page and provide the required information. The Vacancy ID is 1035921.
  2. Fax your documents to 1-478-757-3144.

If you cannot complete your Application Package online, you may fax all of your materials. Your complete application package must be submitted by 11:59 PM (EST) on Friday, October 31, 2014 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.

To complete the occupational questionnaire and submit via fax:

  1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.
  2. Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items
  3. Fax all six pages of the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.

Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to Friday, October 31, 2014 for further instructions. You must submit all required information by Friday, October 31, 2014. If materials are not received, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. A valid email address is required in order to notify you of the outcome of your application.


IHSC Recruiting
Phone: (202)732-4600
Agency Information:
ICE Laguna Service Center
500 12th St SW
Washington, DC


If you meet all eligibility requirements, your application package will be sent to the hiring manager for further consideration.

Additional Duty Location Info

Many vacancies in the following locations:
Eloy, AZ View Map
Florence, AZ View Map
El Centro, CA View Map
San Diego, CA View Map
Santa Ana, CA View Map
Key West, FL View Map
Miami, FL View Map
Lumpkin, GA View Map
Jena, LA View Map
Elizabeth, NJ View Map
Batavia, NY View Map
Leesport, PA View Map
York, PA View Map
El Paso, TX View Map
Houston, TX View Map
Los Fresnos, TX View Map
Pearsall, TX View Map
Taylor, TX View Map
Tacoma, WA View Map

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