This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:IT Specialist (SYSADMIN)

Department:Department of the Army

Agency:Army National Guard Units (Title 32)

Job Announcement Number:NCAR-14-013

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$59,932.00 to $77,912.00 / Per Year

OPEN PERIOD:

Wednesday, January 22, 2014 to Friday, February 21, 2014

SERIES & GRADE:

GS-2210-11

POSITION INFORMATION:

Full Time - Permanent

DUTY LOCATIONS:

1 vacancy in the following location:
Raleigh, NC View Map

WHO MAY APPLY:

Open to areas 1, 2, 3 and 4

SECURITY CLEARANCE:

Not Applicable

SUPERVISORY STATUS:

No

JOB SUMMARY:

The National Guard is the oldest component of the Armed Forces of the United States.  Since the earliest American colonial days, citizens have joined together for collective defense.  We have a proud tradition of coming to the aid of our friends and neighbors in times of serious emergencies.  Join our National Guard team and serve your nation, your State and your community!

 

 

NATIONAL GUARD MEMBERSHIP IS REQUIRED:  This is an excepted position that requires membership in a compatible military assignment in the North Carolina Army National Guard.  Selectee will be required to wear the military uniform.  Acceptance of an excepted position constitutes concurrence with the requirements as a condition of employment.  Applicants must be current non-dual status (competitive) employees of the North Carolina Army National Guard or current members of the Army National Guard or Army Reserves.

 

WHO CAN APPLY (Dual Status): The area of consideration for this position is NATIONWIDE.  Applications will only be accepted from current military members of the Army National Guard or Army Reserves.

 

WHO CAN APPLY (Non-Dual Status/Competitive): The area of consideration for this position is CURRENT ON-BOARD TECHNICIANS ONLY.  Applications will only be accepted from current non-dual status employees North Carolina Army National Guard with permanent or excepted indefinite positions.

 

POSITION INFORMATION:  Full-time Excepted Service  (Permanent)

 

MD #: 1522-215

TRAVEL REQUIRED

  • Not Required

RELOCATION AUTHORIZED

  • No

KEY REQUIREMENTS

  • Must maintain membership in the National Guard for continued employment.
  • No PCS will be authorized unless agreed upon by HRO prior to the e-date.
  • Rank Requirement: ENL; WO; OFF (O3 & below)
  • Compatibility Requirement: ENL: 25B/U/Z WO: 250N, 251A, 254A OFF: 25, 53

DUTIES:

Back to top

Develops, modifies, and tests overall system backup and recovery strategies for assigned systems. Serves as a technical focal point for the installation and configuration of hardware and software on personal computers and for personal data assistants associated with assigned systems. Serves as a systems administrator responsible for planning, coordinating, modifying, implementing, and troubleshooting in order to meet customer needs.  Work pertains to the administration of all systems, including a myriad of associated hardware platforms, software applications and numerous interfaces included in the Local Area Network (LAN) and Wide Area Network (WAN). Serves as a technical focal point on multiple operating systems and computer platforms.  Provides technical assistance and advice to personnel involved in system design, programming, database design, and modifying commercially developed software.  Determines equipment and communications requirements and interfaces with other systems.  Evaluates machine usage and develops plans for the necessary acquisition to support future automation (hardware and software) requirements. Analyzes, evaluates, and recommends hardware/software changes to various computer systems.  Considers factors such as compatibility with standard systems, conversion or implementation costs, and impact on existing equipment.  Installs, configures and tests products and equipment being reviewed. Develops guidelines, standard operating procedures (SOPs), bulletins and flyers regarding the operation/use of assigned C4 systems, services, and activities.  Analyzes policies, regulations, and system provisions governing standard operating systems and provides assistance and advisory services to users . Implements systems software changes, operating system releases and maintains the operational status of systems.  Coordinates with system developers to resolve solutions to hardware and/or software malfunctions. Performs security management in accordance with National Guard Bureau (NGB) regulations and state policies.  Reviews and implements local policies regarding system access, network rights, and physical access to systems and equipment. Implements state policy relating to systems storage requirements.  Designs and modifies the storage structure and correlation between systems.  Modifies system parameters on multiple operating systems, integrating the use of Storage Area Networks (SAN), to achieve maximum system efficiency.  Analyzes system operations to identify inefficiencies and takes action to resolve problems and ensure optimal performance and consistency. Provides input to the state Continuity of Operation Plan (COOP) procedures for system disaster recovery.  COOP recovery includes reestablishment of systems at multiple sites and locations. Troubleshoots problems and implements changes on multiple computer platforms.  Diagnoses system failures to isolate source of problems between equipment, system software, and application programs.  Provides solutions by modifying codes, devising fixes, documenting problems and advising responsible party.  Interacts with peers and vendors to resolve hardware and software problems and reports unresolved problems. Plans and schedules the installation of new or modified hardware, operating systems, and software applications.  Considers factors such as compatibility, conversion or implementation costs, and impact on existing equipment. Directs testing of vendor-provided software.  Advises staff on issues pertaining to operating systems and hardware status.  Performs other duties as assigned.

 

PD: D1618000 (DS)

PD: N1239000 (NDS)



QUALIFICATIONS REQUIRED:

Back to top

Minimum Requirements:   Experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process.  Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems. 

 

Specialized Experience:  Must have at least 36 months experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization.  Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls.  Experience that required adaptations of guidelines or precedents to meet the needs of the assignment.   Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion.   

  

Knowledge, skills and abilities (KSAs) listed below will be used in the selection process. KSAs are important to the entire selection process and should be addressed specifically and completely within the resume'. 

 

1. Knowledge of a variety of operating systems (ex. Windows NT, Windows 2000, Windows XP, Unix etc.) on desktop and server.
2. Knowledge of project management techniques and tools sufficient to provide technical guidance on the implementation of emerging technologies.

3. Ability to lead team members assigned to one or more locations in the state. 

4. Knowledge of the principles and methods used for planning and managing the implementation, update, and integration of information system components. 

5. Skill in troubleshooting problems and implementing changes on multifaceted and interdependent computer platforms.

6. Skill in modifying application code and devising software patches or workarounds, documenting problems and advising the responsible party on support issues.

7. Knowledge of, and skill in applying system design techniques, programming languages and hardware capabilities to analyze requests for new and modified applications.  

8. Knowledge of and skill in applying storage management practices, assignment of resources, and file management techniques. 

9. Skill in using performance tuning tools and techniques that are used to optimize systems functionality in order to meet installation systems requirements.

10. Knowledge of the techniques and practices necessary to implement fault tolerance on a diverse number of complex systems and applications in order to optimize functionality and service to the customer base.

11. Knowledge of system diagnostic tools and structured techniques for the recovery of failed systems and data access.

12. Knowledge of analysis and design techniques to develop system software modifications, systems administration policy and procedures for use across the organization. 

13. Knowledge of the overall architecture of the systems administered in order to install and maintain software and hardware configurations.

14. Knowledge of state-of-art system software technology and related computer equipment to perform studies and to evaluate system changes.  

15. Knowledge of the provisions and state-of-art hardware, software, and various approaches to networking and interfaces, as well as existing C4 infrastructure, to determine the applicability and susceptibility for use within the state. 

16. Knowledge of a wide range of IT standards, principles, concepts, methods, policies, and authorized approaches.

17. Knowledge of agency applications, operating systems and components, protocols, and various hardware and software used throughout the state in order to conduct system administration functions.

18. Knowledge of agency security principles and methods.

 

Quality of Experience: Level of time is not of itself qualifying. Candidates' experience should be evaluated on the basis of duties performed rather than strictly on the rank of the individual; however, established compatibility criteria/assignments must be followed.   The applicant's record of experience training, and education must show possession of the knowledge, skills, and abilities needed to fully perform the duties of the Miscellaneous Administration and Program Positions.


Substitution of Education for Specialized Experience: At the GS-11 level, a Ph.D. or equivalent, or 3 years of progressively higher level graduate education leading to such a degree. Major study-computer science, information science, information systems management, mathematics, statistics, operations research, or engineering, or course work that required the development or adaptation of computer programs and systems and provided knowledge equivalent to a major in the computer field. 

Military Assignment (Dual Status Applicants Only):  Occupants of this position must maintain continuous military membership in the North Carolina Army National Guard (NCARNG).  Assignment to a compatible EnlistedWarrant Officer or Officer (O3 & below) position in the NCARNG is mandatory.  (ENL MOS: 25B/U/Z  WO MOS: 250N, 251A, 254A  OFF BRANCH: 25, 53)

 

Security Clearance:  Employment is subject to attaining and maintaining a security clearance as required by the position (ANACI minimum).

 

Direct Deposit: The applicant selected for this position will be required to participate in the Direct Deposit/Electronic Funds Transfer Program.

 

HOW YOU WILL BE EVALUATED:

Once the application process is complete, a review of your application will be made to ensure you meet the job requirements.  To validate your qualifications for this job, a review of your résumé and supporting documentation will be made and compared against your responses to the occupational questionnaire.  The rating you receive is based on your responses to the questionnaire and supporting documents.  If, after reviewing your résumé and supporting documentation, a determination is made that you have misrepresented your qualifications and/or experience, your rating will be adjusted to more accurately reflect your abilities.  Please follow all instructions carefully.  Errors or omissions may affect your rating.


BENEFITS:

Back to top

The following Web addresses are provided for your reference to explore the major benefits offered to most Federal employees.

Flexible Spending Accounts - The Federal Flexible Spending Accounts Program (FSAFeds) allows you to pay for certain health and dependent care expenses with pre-tax dollars. Visit: https://www.fsafeds.com/fsafeds/index.asp

Health Insurance - The Federal Employees Health Benefits Program offers over 100 optional plans. Visit: http://www.opm.gov/insure/health/index.asp

Leave - Most Federal employees earn both annual and sick leave. Visit: http://www.opm.gov/oca/leave/index.asp
Life Insurance - The Federal Employees' Group Life Insurance Program (FEGLI) offers: Basic Life Insurance plus three types of optional insurance. Visit:
http://www.opm.gov/insure/life/index.asp

Long Term Care Insurance - The Federal Long Term Care Insurance Program (FLTCIP) provides long term care insurance for Federal employees and their parents, parents-in-law, step parents, spouses, and adult children. Visit: http://www.ltcfeds.com/

Retirement Program - Almost all new employees are automatically covered by the Federal Employees Retirement System (FERS). FERS is a three-tiered retirement plan. The three tiers are: Social Security Benefits, Basic Benefit Plan, Thrift Savings Plan. Visit: http://www.opm.gov/retire/index.asp

This link provides and overview of the benefits currently offered to Federal employees.
http://www.usajobs.gov/EI/benefits.asp

 



OTHER INFORMATION:

1. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

 

2. Please do not send/fax/courier/email any resumes to the National Guard Human Resources Office. You must apply on-line or fax your resumes to the fax number listed on this announcement with the prescribed Cover Letter. The Human Resources Office can only process materials received through USA Jobs.

 



HOW TO APPLY:

Back to top

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (EST) on Friday, February 21, 2014 to receive consideration.

  • To begin, click Apply Online to create a USAJOBS account or log into your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
  • Click Submit My Answers button to submit your application package.
  • It is your responsibility to ensure that your responses and appropriate documentation are submitted prior to the closing date.
  • To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The 'Details' page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
  • To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

You are encouraged to apply online. Applying online will allow youto review and track the status of your application.

NOTE: If you applied online and your application is complete, do NOT fax the papaer application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.

If you completed the occupational questionnaire online and are unable to upload supporting document(s):

1. To fax your documents, you must use the following cover page http://staffing.opm.gov/pdf/usascover.pdf and provide the required information. The Vacancy ID is 1035482

2. Fax your documents to 1-478-757-3144.

If you cannot complete the Application Package online, you may fax all of your materials. The complete application package must be submitted by 11:59 PM (EST) on Friday, February 21, 2014 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.

To complete the occupational questionnaire and submit via fax:

  • Click the following link to view and print the occupational questionnaire View Occupational Questionnaire
  • Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items http://www.opm.gov/forms/pdfimage/opm1203fx.pdf
  • Fax all six pages of the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.



REQUIRED DOCUMENTS:

The following documents are REQUIRED for this job announcement:

  • Current Resume (list your duties/responsibilities related to the qualifying experience listed above)
  • Qualification Questionnaire (On-line or OPM Form 1203-FX)

 

The following documents are NOT required for this job announcement:

Transcripts (optional - required if using education to substitute for experience)

  • Military Resume (optional -explain actual duties performed with the MOS/AFSC, etc.)
  • Miscellaneous (optional - related certifications, licenses, etc.)

Demographics Data (optional - Applicants are requested to identify, in a separate attachment, their race, gender, and national origin.  Submission of this information is voluntary and will be used in support of the NCNG Equal Employment Opportunity Programs.)

 

Your document(s) can be submitted electronically using the document upload process or by fax. Please ensure that your resume contains your full name, address, phone and at least your last four digits of your social security number.

 

Note: Please ensure that your resume contains the basic information outlined under the Applying for a Federal Job link: http://www.opm.gov/forms/pdfimage/of0510.pdf

 

 

 

AGENCY CONTACT INFO:

Daniel Quinn
Phone: (919)664-6221x46221
Email: TERRY.D.QUINN3.MIL@MAIL.MIL
Agency Information:
NGNC USPFO
4201 Reedy Creek Road
Raleigh, NC
27607
USA

WHAT TO EXPECT NEXT:

Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After the closing date, a review of your complete application will be completed to validate your qualification status.  If qualified, your documents will be forwarded to the hiring official.  If further evaluation or interviews are required, you will be contacted. 

 

***Ensure that your email and phone contacts are current.***


Back to top
Dock
Print Preview

Job Announcement Number:

NCAR-14-013

Control Number:

359857900