This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Supervisory Visitor Use Assistant (Fee Collection)

Department:Department Of The Interior

Agency:National Park Service

Job Announcement Number:1025160 NS

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$39,179.00 to $50,932.00 / Per Year

OPEN PERIOD:

Tuesday, January 28, 2014 to Friday, February 07, 2014

SERIES & GRADE:

GS-0303-07

POSITION INFORMATION:

Full Time - Permanent

DUTY LOCATIONS:

1 vacancy in the following location:
Los Alamos, NM View Map

WHO MAY APPLY:

Service-Wide, National Park Service

SECURITY CLEARANCE:

Public Trust - Background Investigation

SUPERVISORY STATUS:

Yes

JOB SUMMARY:

Experience your America and build a fulfilling career by joining the National Park Service. Become a part of our mission to unite our past, our cultures and our special places, to establish important connections to the present and build a rich and lasting legacy for future generations. For more information about the National Park Service, click National Park Service.

WHO MAY BE CONSIDERED: Service-wide announcement. Applications will only be accepted from current career or career-conditional employees of the National Park Service.  You must submit proof of this eligibility with your application to be considered for this position.  You must submit an SF-50 or proof of this eligibility with your application, prior to the closing date, to be considered for this position.

 

  • This is a permanent, full-time position.
  • Number of Vacancies: One.  This announcement may be used to fill additional similar vacancies if necessary.

TRAVEL REQUIRED

  • Occasional Travel
  • You will be required to obtain and possess a government credit card.

RELOCATION AUTHORIZED

  • Yes
  • Travel, transportation, and relocation expenses may be paid if the person selected for the position is from outside the local commuting area and is otherwise eligible for reimbursement of relocation expenses under the current Federal Travel Regulations; however, there will be no guaranteed home sale.

KEY REQUIREMENTS

  • U.S. Citizenship Required
  • Appointment subject to background investigation and favorable adjudication.
  • Selective Service Registration status.

DUTIES:

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This position is supervisory and managerial in nature. The incumbent directs the daily activities of the fee collection program including an entrance station and two campgrounds.  The incumbent plans, schedules, and assigns work to subordinate staff and provide technical and policy direction, manages long term budget projections, and the annual operating budgets. Manages personnel actions, hires subordinate staff and volunteers, provides training, and evaluates performance.  Troubleshoots point of sale Touch Screen Elixr cash registers and Ventek automated fee machines.  Directs fee and permit accountability for the program and ensures compliance. Manages the park commercial use permitting. Uses the entrance station effectively to both monitor and control vehicle access during peak season.

PHYSICAL DEMANDS: Standing for long periods of time, walking, bending, lifting of moderately heavy items and sedentary work is required.  Mental stress and physical fatigue occur due to high volume of personal contacts and the responisibilty of dealing with a large amount of money.

WORK ENVIRONMENT: Work is often performed in small, outdoor structures with open windows which result in exposure to extremes of temperature, rain, snow, wind, and direct sunlight.  Park areas may be geographically located in areas of high elevation, rugged terrain, or dense populations.  High levels of vehicle noise and emissions may exist during heavy visitation periods.  Duities may be performed alone in isolated locations.

 

AREA INFORMATION/HOUSING INFORMATION: Bandelier National Monument is comprised of over 32,817 acres, including a designated wilderness area of 23,267 acres and an 800-acre detached archaeological section.  The Monument was created to preserve the numerous archaeological features of a late prehistoric period, which represents the transition of the Pueblo Indians from the prehistoric Ancestral Puebloan to modern traditions.  Annual visitation exceeds 200,000.  The Monument is located 45 miles from Santa Fe, 32 miles from Espanola, and 12 miles from Los Alamos.  Elevation ranges from 5,300 to 10, 199 feet with headquarters located at 6,000 feet.  For more information on Bandelier please see the park website: www.nps.gov/band.  Good medical facilities, schools and shopping are available in Los Alamos and White Rock.  Local cost of living is considered high.


QUALIFICATIONS REQUIRED:

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All qualifications must be met by the closing date of this announcement, Friday, February 07, 2014. Qualifying experience may be obtained in the private or public sectors.
QUALIFICATIONS: To be eligible for this position, you must possess the qualifying specialized experience and/or education as well as selective factors as described in the occupational/assessment questionnaire and as outlined below.

Qualifications for the GS-07 Level:
Specialized Experience: Possess at least one year of specialized experience equivalent to at least the GS-6 level in the Federal service. Specialized experience demonstrates the knowledge, skills, and abilities necessary to perform successfully the duties of a Supervisory Visitor Use Assistant. Examples of specialized experience include: handling, tracking and depositing monies; auditing fee collection and deposit procedures; hiring, supervising, scheduling and managing others involved in fee collection and visitor orientation programs and working with technology and software used in revenue and fee management.


Time-in-Grade Requirements: Time-in-grade requirements must be met by the closing date of this announcement. This requires applicants who have held a GS position at any time within the past 52 weeks to have served at least 52 weeks at the next lower grade level in the normal line of progression for this occupation.


EDUCATION:
To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Applicants can verify accreditation HERE 

Transcripts do not need to be official but if you are selected for this position and you used your education to qualify then you will need to provide official transcripts before you enter on duty.

You can receive credit for education received outside the United States if you provide evidence that it is comparable to an accredited education institution in the United States when you apply. For further information click HERE.

Requirements

1. You may be required to serve a probationary period of 1 year.

2. National Park Service (NPS) uniformed position. Employee will be required to wear a uniform and comply with NPS uniform standards. A uniform allowance will be provided to defray the cost of the uniform.

3.  Applicants must possess a valid state driver's license. This position requires that you operate a government (or private) motor vehicle as part of your official duties. A valid State driver's license is required. As a condition of employment, you will be required to submit a completed GSA Form 3607, Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that discloses all valid driver's licenses, whether current or past, possessed by you. If you are tentatively selected for employment in this position, you will be required to complete GSA Form 3607 and submit the above State issued documents. Your employment, after your tentative selection, will be contingent upon receipt of these documents in a timely manner and that those documents establish, to the satisfaction of the selecting official, that you possess a valid driver's license.

HOW YOU WILL BE EVALUATED:

We will review your application package, including the online assessment questionnaire, to ensure you meet the job requirements and assess your ability to perform this job. Your ratings are subject to change if discrepancies exist between your responses and your supporting documents.
All applicants will be rated on the following Skills or Competencies:

  • Ability to plan, coordinate and supervise a fee collection program.
  • Arithmetic - Performs computations such as addition, subtraction, multiplication, and division correctly using whole numbers, fractions, decimals, and percentages.
  • Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations.
  • Speaking - Uses correct English grammar to organize and communicate ideas in words that are appropriate to listeners and situations; uses body language appropriately.
  • Technology Application - Uses machines, tools, or equipment effectively; uses computers and computer applications to analyze and communicate information in the appropriate format.
  • Flexibility - Adapts quickly to changes. Is open to change and new information.

If you meet the qualification requirements based on your online application and are found to be among the top candidates, you will be referred to the selecting official for further review.

You must include months, years and hours per week worked to receive credit for your work experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that does not indicate exact hours per week or is listed as "varies".


BENEFITS:

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The Federal government offers a number of exceptional benefits to its employees.  Such as:

Flexible Spending Accounts

Health Insurance

Leave

Life Insurance

Long Term Care Insurance

Retirement Program 



OTHER INFORMATION:

1. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

2. NOTE: Applicants must submit their application packages electronically or by fax. Applications/resumes and supporting documentation sent by mail (including email) WILL NOT BE ACCEPTED.



HOW TO APPLY:

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To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (EST) on Friday, February 07, 2014 to receive consideration.
* To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
* Click the Submit My Answers button to submit your application package.
* It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. 
* To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login , select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
* To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement.  You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Faxing Applications or Supporting Documents:

You are encouraged to apply online. Applying online will allow you to review and track the status of your application.
NOTE:  If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.

If you completed the occupational questionnaire online and are unable to upload supporting document(s):
1. To fax your documents, you must use the following cover page http://staffing.opm.gov/pdf/usascover.pdf and provide the required information. The Vacancy ID is 1025160.
2. Fax your documents to 1-478-757-3144.

If you cannot complete the Application Package online, you may fax all of your materials. The complete application package must be submitted by 11:59 PM (EST) on Friday, February 07, 2014 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.

To complete the occupational questionnaire and submit via fax:
1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.
2. Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items http://www.opm.gov/forms/pdfimage/opm1203fx.pdf.
3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.


REQUIRED DOCUMENTS:

REQUIRED DOCUMENTS
Resume
--we encourage you to use the USAJobs online resume builder to ensure that all required information is in your resume. If you choose to use your own resume make sure it lists all of the required information needed (including hours per week worked and month and year of employment).
Transcripts -- if qualifications are based on education
Qualifications -- example, typically used for licenses or other documents that attest to the qualifications of the applicant
Response to Assessment Questionnaire.
Miscellaneous -- any supporting document that does not already have its own type listed
SF-50 -- Federal employees must submit a copy of their latest SF-50 "Notification of Personnel Action" that reflects career or career-conditional tenure, such as the initial hire, promotion, or reassignment, showing position title, series, grade and tenure (please do not submit an Award SF-50 as it does not provide the needed information) and, if different, an SF-50 showing highest permanent grade ever held or you may not be considered under the merit promotion process.
Performance Appraisal: please provide a copy of your most current Performance Appraisal.
CTAP/ICTAP -- If you are an eligible Agency Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) applicant you may apply for special selection over other candidates. To be well-qualified and exercise selection priority, displaced Federal employees must be rated at 85 or above on the rating criteria. CTAP/ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. For additional information go to www.opm.gov/ctap

NOTE: If you receive an email stating that there was a technical problem uploading your documents, you should fax the applicable documentation to OPM at 478-757-3144. Be sure to use the fax cover sheet that was linked in the vacancy announcement; include the VIN (six digit code) so that the fax is processed properly and promptly.

DO NOT SEND PHOTOGRAPHS. Any resumes with these attachments cannot be forwarded to the hiring official.

AGENCY CONTACT INFO:

Intermountain Region Santa Fe
Phone: (505)988-6076
Fax: (478)757-3144
Email: IMSF_SHRO@NPS.GOV
Agency Information:
Intermountain Region Santa Fe
Human Resources Office
Apply Online or by FAX only
Please call with questions
Thank You, NM
00000 Fax: (478)757-3144

WHAT TO EXPECT NEXT:

Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating and/or referral to the hiring official. If further evaluation or interviews are required you will be contacted.

 


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Job Announcement Number:

1025160 NS

Control Number:

359208900