This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:IT Specialist (CUSTSPT)

Department:Department of the Army

Agency:Army National Guard Units (Title 32)

Job Announcement Number:NCAR-14-004

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$54,573.00 to $70,941.00 / Per Year

OPEN PERIOD:

Thursday, January 16, 2014 to Monday, March 03, 2014

SERIES & GRADE:

GS-2210-09

POSITION INFORMATION:

Full Time - Indefinite

DUTY LOCATIONS:

1 vacancy in the following location:
Raleigh, NC View Map

WHO MAY APPLY:

Open to areas 1, 2 and 3

SECURITY CLEARANCE:

Not Applicable

SUPERVISORY STATUS:

No

JOB SUMMARY:

The National Guard is the oldest component of the Armed Forces of the United States.  Since the earliest American colonial days, citizens have joined together for collective defense.  We have a proud tradition of coming to the aid of our friends and neighbors in times of serious emergencies.  Join our National Guard team and serve your nation, your State and your community!

 

 

NATIONAL GUARD MEMBERSHIP IS REQUIRED:  This is an excepted position that requires membership in a compatible military assignment in the North Carolina Army National Guard.  Selectee will be required to wear the military uniform.  Acceptance of an excepted position constitutes concurrence with the requirements as a condition of employment.  Applicants must be current members of the North Carolina Army National Guard.

 

WHO CAN APPLY: The area of consideration for this position is STATEWIDE.  Applications will only be accepted from current military members of the North Carolina Army National Guard.

 

POSITION INFORMATION:  Full-time Excepted Service  (Indefinite). This position is to be filled indefinite.  Individual selected may be terminated from employment upon receipt of a 30 day notice if shortage of funds or workload so dictates.  Selected individual will be eligible for retirement and insurance benefits.  Selected individual may be non-competitively converted to a permanent status if this position becomes permanently funded.

 

POSITION LOCATION: G6

 

MD #: 1224-726

TRAVEL REQUIRED

  • Not Required

RELOCATION AUTHORIZED

  • No

KEY REQUIREMENTS

  • Must maintain membership in the National Guard for continued employment.
  • No PCS will be authorized unless agreed upon by HRO prior to the e-date.
  • Rank Requirement: ENL; WO; OFF (O3 & below)
  • Compatibility Requirement: ENL: 25B/U/Z WO: 254A, 255A/N/S OFF: 25, 53

DUTIES:

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Develops policies and procedures at the state level for identifying organizational and individual training needs, training opportunities and sources of needed information systems training for positions in technical, professional, administrative, managerial and skilled craft occupations.  Plans and develops organizational training programs.  Ensures that local course and training opportunities are publicized.  Identifies, recommends, conducts and contracts sources of training as required.  Serves as the focal point for technical inquiries about available training.  Writes and publishes clarification guidance on eligibility requirements for specific training courses.  Interprets training regulations, manuals, policies, procedures and ensures compliance with command directives.  Evaluates informal feedback from clients. Arranges for training facilities for all information systems courses. Works collaboratively within the organization to achieve the C4 program goals for the state.  Maintains current knowledge of state-of-the-art instructional technology and the learning process, utilizing a clear and balanced vision of how technology can be used in support of teaching and learning. Researches and analyzes the issues related to online learning environments. Conducts one-on-one as well as formal C4 training courses.  Provides technical assistance to functional users for planning, installation, and start-up of computer systems and application programs. Tests and evaluates vendor hardware and software for applicable users to ensure conformance with the information management standards. Analyzes customer requirements and determines the most appropriate automation resource to utilize, including software and hardware.  Confers with customers to obtain supplementary information to develop or maintain application programs.  Provides troubleshooting assistance to customers by phone or on-site.  May also assist in the installation of computer systems. Performs other duties as assigned.

 

PD: D1616000



QUALIFICATIONS REQUIRED:

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Minimum Requirements:   Experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process.  Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems. 

 

Specialized Experience:  Must have at least 24 months experience, education, or training in analysis of the interrelationship of pertinent components of the system.  Experience planning the sequence of actions necessary to accomplish the assignment.  Experience scheduling the sequence of programs to be processed by computers where alternatives had to be weighed with a view to production efficiency.  

Knowledge, skills and abilities (KSAs) listed below will be used in the selection process. KSAs are important to the entire selection process and should be addressed specifically and completely within the resume'. 

 

1.Knowledge of the functionality of a wide range of C4 products and the training materials available to teach those products to users. 

2. Knowledge of and skill in applying the principles, methods, practices and training techniques of instructional design and information systems instruction to ensure the adequate training of users on various computer hardware, software, network, distance learning and Internet applications.

3. Basic knowledge of programming languages and systems software and systems development life cycles to assist other information technology (IT) specialists. 

4. Ability to develop and implement C4 training plans and programs. 

5. Basic knowledge of and skill in electronic publishing and web site design to be able to publish a variety of training materials (i.e., training guides, training schedules, training resources, etc.) on a state maintained website.

6. Knowledge of and skill in applying instructional technologies, instructional design, and related web technologies to plan and provide for user training.

7. Ability to communicate effectively, both verbally and in writing.

8. Knowledge and skill in applying instructional technology methods and procedures, integrating new technology into the classroom environment, maximizing the use of alternative training methods (i.e., distance learning, web-based training, etc.). •

9. Knowledge and skill in applying commonly used query languages to create reports and manipulate data in response to customer requirements.

10. Ability to troubleshoot the less complex operating problems along with the ability to provide guidance and training to customers.

 

Quality of Experience: Level of time is not of itself qualifying. Candidates' experience should be evaluated on the basis of duties performed rather than strictly on the rank of the individual; however, established compatibility criteria/assignments must be followed.   The applicant's record of experience training, and education must show possession of the knowledge, skills, and abilities needed to fully perform the duties of the Miscellaneous Administration and Program Positions.


Substitution of Education for Specialized Experience: At the GS-11 level, a Ph.D. or equivalent, or 3 years of progressively higher level graduate education leading to such a degree. Major study-computer science, information science, information systems management, mathematics, statistics, operations research, or engineering, or course work that required the development or adaptation of computer programs and systems and provided knowledge equivalent to a major in the computer field. 

Military Assignment:  Occupants of this position must maintain continuous military membership in the North Carolina Army National Guard (NCARNG).  Assignment to a compatible Enlisted, Warrant Officer or Officer (O3 & below) position in the NCARNG is mandatory.  (ENL MOS: 25B/U/Z  WO BRANCH: 250N, 251A, 254A  OFF BRANCH: 25, 53)

 

Security Clearance:  Employment is subject to attaining and maintaining a security clearance as required by the position (ANACI minimum).

 

Direct Deposit: The applicant selected for this position will be required to participate in the Direct Deposit/Electronic Funds Transfer Program.

 

HOW YOU WILL BE EVALUATED:

Once the application process is complete, a review of your application will be made to ensure you meet the job requirements.  To validate your qualifications for this job, a review of your résumé and supporting documentation will be made and compared against your responses to the occupational questionnaire.  The rating you receive is based on your responses to the questionnaire and supporting documents.  If, after reviewing your résumé and supporting documentation, a determination is made that you have misrepresented your qualifications and/or experience, your rating will be adjusted to more accurately reflect your abilities.  Please follow all instructions carefully.  Errors or omissions may affect your rating.


BENEFITS:

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The following Web addresses are provided for your reference to explore the major benefits offered to most Federal employees.

Flexible Spending Accounts - The Federal Flexible Spending Accounts Program (FSAFeds) allows you to pay for certain health and dependent care expenses with pre-tax dollars. Visit: https://www.fsafeds.com/fsafeds/index.asp

Health Insurance - The Federal Employees Health Benefits Program offers over 100 optional plans. Visit: http://www.opm.gov/insure/health/index.asp

Leave - Most Federal employees earn both annual and sick leave. Visit: http://www.opm.gov/oca/leave/index.asp
Life Insurance - The Federal Employees' Group Life Insurance Program (FEGLI) offers: Basic Life Insurance plus three types of optional insurance. Visit:
http://www.opm.gov/insure/life/index.asp

Long Term Care Insurance - The Federal Long Term Care Insurance Program (FLTCIP) provides long term care insurance for Federal employees and their parents, parents-in-law, step parents, spouses, and adult children. Visit: http://www.ltcfeds.com/

Retirement Program - Almost all new employees are automatically covered by the Federal Employees Retirement System (FERS). FERS is a three-tiered retirement plan. The three tiers are: Social Security Benefits, Basic Benefit Plan, Thrift Savings Plan. Visit: http://www.opm.gov/retire/index.asp

This link provides and overview of the benefits currently offered to Federal employees.
http://www.usajobs.gov/EI/benefits.asp

 



OTHER INFORMATION:

1. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

 

2. Please do not send/fax/courier/email any resumes to the National Guard Human Resources Office. You must apply on-line or fax your resumes to the fax number listed on this announcement with the prescribed Cover Letter. The Human Resources Office can only process materials received through USA Jobs.

 



HOW TO APPLY:

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To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (EST) on Monday, March 03, 2014 to receive consideration.

  • To begin, click Apply Online to create a USAJOBS account or log into your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
  • Click Submit My Answers button to submit your application package.
  • It is your responsibility to ensure that your responses and appropriate documentation are submitted prior to the closing date.
  • To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The 'Details' page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
  • To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

You are encouraged to apply online. Applying online will allow youto review and track the status of your application.

NOTE: If you applied online and your application is complete, do NOT fax the papaer application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.

If you completed the occupational questionnaire online and are unable to upload supporting document(s):

1. To fax your documents, you must use the following cover page http://staffing.opm.gov/pdf/usascover.pdf and provide the required information. The Vacancy ID is 1029504

2. Fax your documents to 1-478-757-3144.

If you cannot complete the Application Package online, you may fax all of your materials. The complete application package must be submitted by 11:59 PM (EST) on Monday, March 03, 2014 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.

To complete the occupational questionnaire and submit via fax:

  • Click the following link to view and print the occupational questionnaire View Occupational Questionnaire
  • Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items http://www.opm.gov/forms/pdfimage/opm1203fx.pdf
  • Fax all six pages of the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.



REQUIRED DOCUMENTS:

The following documents are REQUIRED for this job announcement:

  • Current Resume (list your duties/responsibilities related to the qualifying experience listed above)
  • Qualification Questionnaire (On-line or OPM Form 1203-FX)

 

The following documents are NOT required for this job announcement:

Transcripts (optional - required if using education to substitute for experience)

  • Military Resume (optional -explain actual duties performed with the MOS/AFSC, etc.)
  • Miscellaneous (optional - related certifications, licenses, etc.)

Demographics Data (optional - Applicants are requested to identify, in a separate attachment, their race, gender, and national origin.  Submission of this information is voluntary and will be used in support of the NCNG Equal Employment Opportunity Programs.)

 

Your document(s) can be submitted electronically using the document upload process or by fax. Please ensure that your resume contains your full name, address, phone and at least your last four digits of your social security number.

 

Note: Please ensure that your resume contains the basic information outlined under the Applying for a Federal Job link: http://www.opm.gov/forms/pdfimage/of0510.pdf

 

 

 

AGENCY CONTACT INFO:

Patrick J. Henderson
Phone: (919)664-6343
Email: PATRICK.J.HENDERSON3.MIL@MAIL.MIL
Agency Information:
NGNC G6
1636 Goldstar Drive
Raleigh, NC
27607

WHAT TO EXPECT NEXT:

Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After the closing date, a review of your complete application will be completed to validate your qualification status.  If qualified, your documents will be forwarded to the hiring official.  If further evaluation or interviews are required, you will be contacted. 

 

***Ensure that your email and phone contacts are current.***


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Job Announcement Number:

NCAR-14-004

Control Number:

359176800