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This Position Is No Longer Available

Job Title:  Technical Information Specialist-NLM-MP
Department:  Department Of Health And Human Services
Agency:  National Institutes of Health
Job Announcement Number:  NIH-NLM-MP-14-1025810

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$74,872.00 to $115,742.00 / Per Year
Thursday, January 09, 2014 to Tuesday, January 14, 2014
Full Time - Permanent
2 vacancies in the following location:
Bethesda, MD View Map
Status Candidates (Merit Promotion and VEOA Eligibles)
Not Applicable


The NIH is the premier biomedical research center for the world. Its 27 Institutes and Centers employ approximately 18,000 employees doing a vast array of jobs, all supporting efforts for a healthy nation. For information on the NIH mission, goals, and Institutes and Centers, visit NIH Overview.

Do you have a passion for consumer health information? Do you enjoy being part of a dynamic, innovative team? If so, apply for one of two Technical Information Specialist positions working on MedlinePlus, the National Library of Medicine’s award-winning consumer health web site. Both positions are in the Reference and Web Services section of the Public Services Division at the National Library of Medicine. Both positions will support technical efforts to develop, maintain and improve MedlinePlus systems. One position will involve coordinating technical enhancements and direction. The other position will focus on understanding user behavior and guiding design and policy decisions that enhance users’ interaction with MedlinePlus.


More Than Just a Library!

The National Library of Medicine, part of the National Institutes of Health, is the world’s largest biomedical library. The Library maintains and makes available a vast print collection and produces electronic information resources used by millions of people around the globe. It also supports and conducts research, development, and training in biomedical informatics and health information technology. Visit for more information.


  • Not Required


  • No


  • Time in grade met within 30 days of closing date.
  • Position is subject to a background investigation.
  • (enter job specific requirements-i.e., drug testing, PhD, etc.)


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•Serves as a specialist in state-of-the art information technologies and their application to library and information network automation and the development of new products, services, and delivery mechanisms.
•Makes written and verbal recommendations on new services to be offered that result in measurable improvements to NLM services.
•Serves as a manager, database administrator, project officer or page editor of a shared network or Internet/Intranet database or system such as MedlinePlus.
•Investigates and tests new technologies, provides technical assistance, develops procedures and policies that will improve access to information from and use of the systems.
•Serves as liaison between NLM’s Office of Computer and Communications Systems (OCCS) and Library Operations for recommending, testing, and implementing institutional-wide and external networking services.
•Develops and maintains collaborative working relations with interagency groups, national and international organizations, academic institutions and members of industry for the purpose of exchanging information, improving services and establishing cooperative projects.
•Applies knowledge of the principles of information organization, dissemination and systems to test and evaluate new library systems, internet applications and network services before they are released to the staff or public.


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Basic Requirements:


You must have a full 4-year course of study that meets all the requirements for a bachelor's degree with major study in the subject-matter field of the position to be filled.




You must have four years of experience that provided a knowledge of the basic principles, theories, practices, techniques, and terminology of a discipline or subject-matter field; an understanding of the standard methods, procedures, and techniques of research and analysis in the subject-matter field; and where appropriate, ability to read and comprehend nontechnical material in one or more foreign languages.  Such experience must have been equivalent to that which would have been gained through a 4-year college curriculum.




You must have a combination of education and experience as described above.


In addition to meeting the basic requirements:


In order to qualify at the GS-12 level, you must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-11 level in the Federal Government.  Examples of qualifying experience include:  Providing leadership and technical contributions in developing, supporting and improving systems; investigating and testing new technologies; conducting research, development, and evaluation on existing and new automated products and services; and provides policy guidance regarding systems and programs.


In order to qualify at the GS-13 level, you must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-12 level in the Federal Government.  Examples of qualifying experience include: Providing authoritative advice and recommendations on design development, selection, support and improvement of systems, internet applications and network services; provide expert leadership and technical contributions in developing, supporting and improving systems; investigating and testing new technologies; conducting research, development, and evaluation on existing and new automated products and services; and provides expert policy guidance regarding systems and programs


View Assessment Questions

If you qualify on the basis of education in lieu of experience, you must submit a copy of your transcripts (or a list of your courses including titles, credit hours completed, and grades). Unofficial transcripts will be accepted in the application package; however, official transcripts will be required prior to receiving an official offer. Click here for information on Foreign Education .

Males born after December 31, 1959 must be registered with Selective Service.


Evaluation Method


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The federal government offers a comprehensive benefits package including vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System.  For more information, check out New Employee Benefits at NIH and OPM's Employee Benefits Information.


A one-year probationary period may be required upon selection/ placement.


Additional selections may be made through this vacancy announcement. The National Institutes of Health participates in the USCIS Electronic Employment Eligibility Verification Program (E-Verify). E-Verify helps employers determine employment eligibility of new hires and the validity of their Social Security numbers. The NIH maintains a tobacco free work environment and campus.


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Submission of a resume alone IS NOT a complete application.  You must provide a complete online Application Package which includes:


  • Your Resume (Please provide sufficient details in your resume to enable us to determine if you meet the requirement for qualifying experience (as stated in the Qualifications section) and to support your answers to the online questionnaire. Providing insufficient details in your resume may result in a lower or ineligible rating.)



  • Other required supporting documents (See the Required Documents section for any additional forms and/or supplemental materials required.)


For additional information, click on the links below:


Additional Information on How to Apply


Information on Reasonable Accommodation


For technical difficulties, contact HR Systems Support between 8 AM and 4:30 PM ET Monday through Friday at 301-451-1436 or


The following information must be received by 11:59pm ET on the closing date of the announcement, Tuesday, January 14, 2014.

  1. Resume via USAJOBS.
  2. Responses to online questionnaire.
  3. If applicable, supporting documentation (including DD214 to support Veterans' Employment, CTAP/ICTAP, Schedule A, or other information requested in the announcement such as transcripts). To ensure your information is secure, please block out any Social Security numbers (SSNs). Clean copies may be requested if you are hired.
  4. If submitting a copy of your Notification of Personnel Action (SF-50), or equivalent, submit one that shows the effective date of your current position and the full performance level. You may obtain a copy of your SF-50 from your HR Office or, if you are an HHS employee, from eOPF. If you have separated from Federal Government employment, you may obtain a copy of your SF-50 via: National Personnel Records Center, Annex, 1411 Boulder Boulevard, Valmeyer, IL, 62295; FAX - 618-935-3014; Email CPR; or visit the National Archives Website.


Keyonna Butler
Phone: (301)435-5713
Agency Information:
National Institutes of Health
2115 E Jefferson St
Bethesda, MD


Within 15 business days of the closing date, Tuesday, January 14, 2014, you may check your status online at USAJOBS We will update your status after each key stage in the application process has been completed.

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