Job Overview



At NASA, we know that our employees are our most important strength. That's why we've been recognized as one of the best places to work in the Federal government! Use your current skills and knowledge to build an even brighter future for NASA, while at the same time expanding your own horizons by strengthening competencies that will serve NASA into the 21st century. This may be the opportunity that's right for you!

This position is located in the Engineering Support Branch, Maintenance Division, Flight Operations Directorate. The incumbent serves as the Group Lead and senior Information Technology (IT) Specialist responsible for the design, development, integration, documentation and support of computer based hardware and software libraries. This includes test hardware, application software, operating system software, and other aircraft subsystems. The incumbent performs detailed analysis of complex systems with the objective of determining system performance by laboratory test and evaluation, and devises and drafts detailed system test procedures. The incumbent will work independently and with research instrumentation engineers in fulfilling requirements for system upgrades.


Distributes and balances the workload among employees and assure timely accomplishment. Maintains the status and progress of work, and makes adjustments in accordance with established priorities. Estimates and reports on expected time of work and prepares production reports. Instructs employees in specific tasks and job techniques. Provides on the job training. Answers employee questions on procedures, policies, directives, etc... Reviews and spot checks work in progress and completed work. Amends or rejects work not meeting established standards. Monitors working conditions such as seating, ventilation, lighting, safety, etc... Approves leave for a few hours and for emergencies. Resolves minor employee complaints and refers others to supervisor. Reports to supervisor on performance, progress and training needs of employees, and on behavior problems. Provides supervisor information concerning promotions, reassignment, recognition of outstanding performance, and personnel needs.

As the senior IT specialist for the Telemetry Lab, incumbent plans, schedules, coordinates, oversees, and personally works on assignments with Pulse Code Modulation (PCM), Global Positioning System (GPS), Flight Termination System (FTS), C-band beacon, time code generators, and related data gathering and transmitting systems. Performs modification, analysis and operation of complete data gathering and transmitting systems. Works in close harmony with engineering in the design, redesign, development, modification, programming, debugging, and fabrication of PCM, GPS, FTS, C-band beacons, time code generators, and related data gathering and transmitting systems on the Center's research aerospace vehicles.

Researches, interprets, modifies, and develops requirements and specifications for systems that meet business requirements. Performs fact-finding, system design, software surveys, testing protocols, and implementation plans for new or modified systems, resulting in the design or modification of software systems. Applies a structured systems analysis approach to the evaluation, design, and development of new or enhanced applications. Trains users and other IT personnel as needed on system design, use, and interface with other systems. Provides technical guidance to and works with user representatives on the formulation of requirements for a proposed application, such as a data base retrieval system or a multimedia graphics system.

Performs the preflight operation of telemetry and related system during test and isolates malfunctions
during test operations. Works to modify major components of the system to adapt to new operational or test requirements, or to improve major components with respect to performance characteristics such as reliability, operational and design characteristics, such as packaging size of equipment, speed and airworthiness.

Works on complete project assignments involving the fabrication and modification of data collection devices computer interfaces and related telemetry systems, equipment and components. Conducts inspections, operational checks, and troubleshoots systems for malfunctions using various test equipment. Removes and replaces components when diagnosed to be malfunctioning. Performs work assignments in the design, fabrication, modification and analysis of complex data acquisition systems and associated equipment. May generate own specifications/procedures in the event none are available.

Designs and monitors the execution of systems testing, including software testing and implementation plans; conducts post-implementation evaluations of systems. Collects and reports system statistics to anticipate system capacity and performance, capacity processing, system overloads or buss problems.

Prepares documentation on systems capacity and performance.
Reviews and analyzes documentation, systems design, software selection, software development, software modification and enhancement, unit and integration testing, conversion and installation and post-implementation and monitoring.

Monitors systems or acts as operations troubleshooter for recovery plans in system failure situations. Isolates problems between hardware, systems software and application programs. Detects damaged or lost files. Measures post-recovery system performance. Supports backup and recovery through database management.

Articulates and communicates to the team the assignment, project, problem to be solved, actionable events, milestones, and/or program issues under review, and deadlines and time frames for completion. Identifies, distributes, and balances workload and tasks among employees in accordance with established workflow, skill level, and/or occupational specialization. Makes adjustments to accomplish the workload in accordance with established priorities to ensure timely accomplishment of assigned team tasks; and ensures each employee has an integral role in developing the final team product.