This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Hotel Desk Clerk

Department:Department of the Army

Agency:Army Installation Management Command

Job Announcement Number:QCSMR1400051025773OC

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$7.75 to $15.90 / Per Hour

OPEN PERIOD:

Tuesday, January 07, 2014 to Wednesday, December 31, 2014

SERIES & GRADE:

NF-0303-01

POSITION INFORMATION:

Multiple Schedules - Multiple Appointment Types

DUTY LOCATIONS:

Few vacancies in the following location:
Seward, AK View Map

WHO MAY APPLY:

United States Citizens

SECURITY CLEARANCE:

Public Trust - Background Investigation

SUPERVISORY STATUS:

No

JOB SUMMARY:

Challenge Yourself - Be an Army Civilian - Go Army!

Civilian employees serve a vital role in supporting the Army mission.  They provide the skills that are not readily available in the military, but crucial to support military operations.  The Army integrates the talents and skills of its military and civilian members to form a Total Army.

You can apply for this position using the following options (you must have a resume or use the NAF Optional Application http://armypubs.army.mil/eforms/pureEdge/A3433.XFDL to apply): 1. Preferred - Apply electronically via USAJOBS - https://usajobs.gov. This will ensure faster processing of your application. You will also receive faster status updates. Please upload all required documents. Uploaded documents will be processed through the system. You are encouraged to monitor your application status. *You can download the USAJOBS.gov app to your smart phone for easy access and convenience! 2. Fax your resume (and supporting documentation) to (478)757-3144.  The following link will take you to the cover sheet which must be included with the faxed resume or application http://staffing.opm.gov/pdf/usascover.pdf. NOTE: Faxed documents take 2-3 business days to process before they are available in the system for HR to view. To complete the job related questions obtain the Form 1203FX by going to the following link http://www.opm.gov/forms/pdf_fill/OPM1203fx.pdf. This form must be faxed as a part of your application package for you to be considered for a job.

IMPORTANT!: Applicants that chose option #2 as outlined above, must still complete the job related questions either online or manually (faxed) prior to the closing date of the vacancy announcement. If you wish to complete them online, go to the 'apply online' button on the vacancy announcement. If you wish to complete them manually, print the full occupational questionnaire directly from the vacancy announcement and complete and fax the 1203-FX form (http://www.opm.gov/forms/pdf_fill/OPM1203fx.pdf) to (478)757-3144. Neglecting to respond to the job related questions will result in an ineligible rating. You may contact the servicing CPAC NAF DIVISION identified on the vacancy announcement for additional assistance.

 

This is an open continuous announcement to provide a ready pool of available applicants as a need for recruitment that occurs during 2014.  Resumes are only good for 3 months.  In order to receive consideration throughout the year, you must re-apply after 3 months for the next 3 month period.

TRAVEL REQUIRED

  • Not Required

RELOCATION AUTHORIZED

  • No

KEY REQUIREMENTS

  • Direct Deposit is required
  • Social Security card is required
  • Baseline hearing test required

DUTIES:

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Makes reservations for incoming guests based on room availability. Interviews incoming guests to determine room assignment. Assists clientele in the completion of required forms and registration cards. Answers questions pertaining to rules and regulations governing the assignment and use of quarters; issues room keys. Provides statement of non-availability when applicable. Posts registration information on the registration card. Orients guests concerning use of facilities and equipment, and other facilities available on post. Answers billing questions and concerns. Assists or arranges transportation. Computes charges for guests checking out, receives payments and room keys; renders receipts. At end of shift, accounts for and secures cash.Performs other duties as assigned.


QUALIFICATIONS REQUIRED:

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Ability to add, subtract, multiply and divide at the level necessary to complete required reports and use a computer for work processing or data entry. Good verbal communication and customer service skills. One-year hotel front desk experience is preferred.


 

Conditions of employment:

1.  A one-year probationary period may be required.

2.  Meet all qualification/eligibility requirements.

3.  Satisfactorily complete an employment verification check. 

4.  Successfully complete all required background checks.

 

5.  Must be able to work weekdays, weekends, holidays, and work various hours of the day and week when required.

HOW YOU WILL BE EVALUATED:

Your qualifications will be evaluated on the following competencies:  knowledge, skills, abilities, additional screening criteria, and other credentials.


BENEFITS:

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Nonappropriated Funds (NAF) Regular positions include employee benefits.  For additional benefits information go to http://www.armymwr.org/hr/nafbenefits/default.aspx.

Flexible employees are note entitled to benefits unless converted to regular part-time or regular full-time positions.



OTHER INFORMATION:

Additional selections may be made from this vacancy announcement for up to 90 days after the closing date.

Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.

The Department of Army Nonappropriated Fund Instrumentalities are an equal opportunity employer.



HOW TO APPLY:

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Your resume must be submitted by 11:59 PM (eastern time) on the closing date reflected on the vacancy announcement.

To apply for this job online, select - https://www.usajobs.gov/.

 

To fax supporting documents that you are not able to submit online:

1. Complete this cover page http://staffing.opm.gov/pdf/usascover.pdf using the following Vacancy ID 1025773.

2. Fax your documents to (478)757-3144.

 

If you cannot apply online follow the below procedures:

1. Click the following link to view and print the job experience related questions View Occupational Questionnaire.

 

2. Complete the 1203-FX (http://www.opm.gov/forms/pdf_fill/OPM1203fx.pdf) form to provide your response to the job related questions.

 

3. Fax the completed 1203-FX form along with any supporting documents to (478)757-3144. Your 1203-FX form will serve as a cover page for your fax transmission.

 

PLEASE NOTE: Please continue completing all questions within section 25 of the 1203-FX form (Occupational Questionnaire) regardless of the numbering sequence.  

 

For additional tips & pointers to successfully complete the application process you can review additional guidance by accessing the following URLs:

Application help - http://www.chra.army.mil/hr/tools/gps/files/Application%20Manager%20Help%20for%20Applicant~466.pdf

Applicant checklist - http://www.chra.army.mil/hr/tools/gps/files/applicantchecklist~466.doc

Applicant brochure - http://www.chra.army.mil/hr/tools/gps/files/USAS%20Applicant%20Brochure~466.pdf



REQUIRED DOCUMENTS:

Before you can start working, the following documents will be needed:

Resume

Assessment Questionnaire must be completed.

All applicants are required to submit the following supporting document type(s):
   ·Resume

Applicants may also submit the following supporting document type(s),which may not be required for all applicants:
   ·DD-214
   ·Other (Spouses PCS Orders, Marriage Certificate, DA Form 3434)

For education requirements please note the following:

Before you can start working, you must provide Official transcripts (copy or original) as proof that positive education requirements have been met. 

 

Other supporting documentation that may be needed are listed below:

 

-  Permanent Change of Station Orders or equivalent for Military Spouses requesting Spouse Employment Preference

-  Veterans' and Involuntary Separated Military Preference documentation (DD-214 member 4 copy or equivalent)

-  DOD NAF BBA documentation (DA form 3434 or equivalent plus issued BBA notice)

-  Current and Former NAF employees (to include current APF employees) (DA form 3434 or equivalent, ex: SF50)

 

AGENCY CONTACT INFO:

Lea A. Reis
Phone: (808)955-9178
Email: LEAANN.A.REIS@US.ARMY.MIL
Agency Information:
DA NAF Hale Koa Hotel
Hale Koa Hotel - AFRC
2055 Kalia Road
Honolulu, HI
96815

WHAT TO EXPECT NEXT:

Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!


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Job Announcement Number:

QCSMR1400051025773OC

Control Number:

358773300