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This Position Is No Longer Available

Job Title:  Chief Information Officer
Department:  Department Of Commerce
Agency:  Commerce, International Trade Administration
Job Announcement Number:  ITA-CIO-2014-0007

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$120,749.00 to $181,500.00 / Per Year
Tuesday, January 07, 2014 to Thursday, February 06, 2014
This is a full-time position in the Senior Executive Service (SES). - This is a Permanent SES position.
1 vacancy in the following location:
Washington DC, DC View Map
Applications will be accepted from all qualified individuals (U.S. Citizens only).
Top Secret


About the Agency

The International Trade Administration (ITA) is looking for an energetic, innovative information technology (IT) executive who will enjoy working in a dynamic and mission driven organization as Chief Information Officer.  The ideal candidate will have senior level IT experience applying forward-thinking leadership in promoting and implementing a vision that fosters organizational excellence.  Reporting to the Deputy Under Secretary for International Trade, the incumbent provides leadership in the formulation and administration of broad policy and operational activities that promote the effective and efficient utilization of IT in the context of ITA's globally dispersed workforce. 

ITA is the Federal agency responsible for working with the industry to promote American exports and expand international trade through the development of partnerships, monitoring of and compliance with trade agreements, and other trade related services. ITA is a globally-based bureau of the Department of Commerce and includes 109 offices in the United States, 126 offices in 78 countries, and approximately 2400 employees. 


  • No


  • 1 year probationary period for new SES members
  • U.S. Citizenship
  • Subject to pre-employment and random drug testing
  • Background and/or security investigation required
  • Public Financial Disclosure (SF-278 filing within 30 days of hire)
  • All members of the SES are subject to geographic relocation


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As the Chief Information Officer (CIO), the incumbent reports to the Deputy Under Secretary and is responsible for providing executive and technical leadership and policy advice on information systems.  The primary duties of the position are:

  • Provides executive leadership, technical direction, and serves as the ITA principal advisor to the Deputy Under Secretary for International Trade leadership, and other key officials on information management services to ensure the Agency's program needs are addressed, to market innovative uses of technology, and to facilitate the Agency's access to needed information resources. 
  • Stimulates the use of innovative information technology solutions by shaping strategic objectives during program planning, resource acquisition, and allocation processes; participates in the program systems planning process as an agency for change; and produces a supporting strategic information resources plan that is linked to the Agency's business functions.
  • Provides leadership and oversees the administration of agency-wide systems operations and prioritizes information technology systems amongst programmatic areas to ensure effective use of resources and achievement of ITA's objectives. 
  • Provides oversight and directs systems development and implementation through the life cycle management process.  Business Applications include customer service toolkits; data analysis; integrated client tracking systems; trade data management and delivery; program operations; management applications; service center shared applications; and general support.
  • Provides oversight and executive leadership in the collection of information through forms and reports.  Ensures compliance with various rules, regulations, Acts, and requirements.
  • Provides leadership in the management of the directives and regulatory programs.  Provides expert advice and guidance of rules and policy notices to be published in the Federal Register. 
  • Provides broad oversight and policy review of proposals for acquisition of IT services, telecommunications equipment, software, hardware and services.
  • Provides leadership for the design, documentation, modification, testing, installation, implementation and support of new or existing application software. Oversees the design of application architectures, maintenance of hardware and software and software testing facility, and help desk support.
  • Provides oversight and leadership to ensure information security reliability and accessibility.
  • Oversees the development and implementation of an agency-wide telecommunications program and system for all forms of electronic communications.
  • Collaborates with and serves as a member of the DOC's Commerce Information Technical Review Board.
  • Serves as a member of the Commerce CIO Council and coordinates ITA participation in other cross-organization and Commerce-wide IT initiatives


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Executive Core Qualifications
The following are the five ECQs and their fundamental competencies which are the primary selection criteria for SES positions. The ECQs were developed to assess executive experience and potential, not to evaluate technical experience. ECQs measure whether an individual has the broad experience needed to succeed in a variety of SES positions.

ECQ 1 - LEADING CHANGE:  This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.
(Competencies:  creativity and innovation, external awareness, flexibility, resilience, strategic thinking, vision)
ECQ 2 - LEADING PEOPLE:  This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
(Competencies:  conflict management, leveraging diversity, developing others, team building)
ECQ 3 - RESULTS DRIVEN:  This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
(Competencies:  accountability, customer service, decisiveness, entrepreneurship, problem solving, technical credibility)
ECQ 4 - BUSINESS ACUMEN:  This core qualification involves the ability to manage human, financial, and information resources strategically.
(Competencies:  financial management, human capital management, technology management)
ECQ 5 - BUILDING COALITIONS:  This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.
(Competencies:  partnering, political savvy, influencing/negotiating)
For detailed guidance on ECQs, applicants are strongly encouraged to review the Office of Personnel Management's Guide to Executive Qualifications at

This position does not have an educational requirement.

Professional Technical Qualifications 
You must respond to all PTQs listed below in order to be considered for this position.  The instructions for responding to the PTQs are described in the "Required Documents" section.

1. Ability to manage enterprise-wide information technology systems for a large globally dispersed organization or agency, including demonstrated experience functioning as a customer-focused, strategic partner with senior leadership to solve complex IT issues, deliver high-profile IT projects within tight deadlines and budgets using project management, and acquire vital IT system components.
2. Demonstrated knowledge and experience formulating, implementing, and managing an effective risk management framework, as well as delivering enterprise-wide IT security functions to ensure compliance with the Federal Information Security Management Act (FISMA), as well as National Institute of Standards and Technology and/or equivalent IT security standards and guidelines, including experience in managing cyber security threats.
3. Demonstrated skill and ability leading and managing an IT investment control process for a large globally dispersed organization or agency that maximizes return on investment, and defines large IT projects of significant scope and complexity relating to issues in areas such as software engineering, networks and telecommunications, systems integration, emerging technologies and/or technology architectures, including experience in developing and reporting metrics and performance measures.
4. Demonstrated experience formulating, implementing and managing cost-effective IT systems that promote mobility and productivity, including experience migrating IT operations to cloud-base providers, leveraging state of the art-communications technology to support a geographically-dispersed workforce, and utilizing standard configurations and commoditization of IT infrastructures to achieve economies of scale.  


Your resume and narrative responses will be reviewed as follows. Responses that are not supported by your resume will eliminate you from consideration. 
1. Application completeness
2. Basic qualification determination
3. Executive core qualification and professional technical qualification determination
4. Rating panel assessment of your application
5. Structured interviews
6. Tentative selection by the hiring organization
7. OPM Qualification Review Board certification (for competitive applicants)
To preview questions please click here.


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Background Investigation/Clearance:  This position is designated as special-sensitive and requires a Top Secret clearance.
Financial Disclosure:  This position is covered under the Ethics in Government Act, which requires comprehensive financial disclosures from employees.  The appointee will be required to file a Public Financial Disclosure Report (SF-278), within 30 days after his/her appointment, and then annually thereafter.
Qualifications Approval and Probationary Period:  Persons newly selected for career appointment to the Senior Executive Service must have their executive core qualifications approved by an Office of Personnel Management Qualifications Review Board and will be required to serve a one-year probationary period.
Mobility:  Individuals selected for Senior Executive Service positions may be subject to reassignment across geographical, organizational, and functional lines.
Drug Testing: Applicants tentatively selected for employment in any position are subject to designated and/or random pre-employment and employment urinalysis.  Applicants who refuse to be tested will be denied employment and/or removed from employment with the Department of Commerce.
Application materials: The materials you send with your application will not be returned.
Veterans' preference: Veterans' preference is not applicable to positions in the Senior Executive Service.
SSN: You will be required to enter your full social security number (SSN) only to initially access and create an account at the OPM USAJOBS website; however, only the last four digits will appear in your resume.  Please DO NOT put your SSN on pages within your application package.  Privacy Act - Privacy Act Notice (PL 93-579):  The information requested here is used to determine qualifications for employment and is authorized under Title 5 U.S.C. 3302 and 3361.
Signature: Before you are hired, you will be required to sign and certify the accuracy of the information in your application.
False Statements:  If you make a false statement in any part of your application, you may not be hired, you may be fired after you begin work, or you may be subject to fine, imprisonment, or other disciplinary action.
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law.

The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, membership in an employee organization, or other non-merit factor. The Department of Commerce is an equal opportunity employer.


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Applicants must complete and submit an application online at the Office of Personnel Management (OPM) USAJOBS website at  An account must be established at the OPM website following the instructions provided in order to apply for the position.  Applications submitted other than the USAJOBS online application WILL NOT BE CONSIDERED under this announcement. Your application and all supporting documents must be received by 11:59 pm Eastern Standard Time (EST) on the closing date of this announcement.  Applicants applying online for this position will be able to apply until 11:59 pm Eastern Standard Time (EST) on the closing date of this announcement.  Please allow adequate time to complete your application. If you encounter technical difficulties during the process, please call 1-877-662-7730 Monday through Friday, 7:00 a.m. to 5:00 p.m. EST (excluding Federal holidays) for assistance.  If you have technical difficulties applying to the vacancy on the USAJOBS website, click "Contact USAJOBS."  It is suggested that you do not wait until the last day to apply for a vacancy announcement.  We will not accept applications submitted late or applications other than those submitted through USAJOBS.

Fax instructions
If you are not able to upload a supporting document to USAJobs, you may fax it. Please fax legible documents using the appropriate cover sheet.  Documents may be faxed at any time during the open period of this announcement by going to http:/ and following these instructions:
1. Log into MYUSAJOBS
2. Click on "Applications"
3. Locate the appropriate vacancy 
4. Under "Applicant Status" column, click "More Information"
5. Select "View/Generate Fax Cover Sheet" and click "Continue"


1. Resume – You must submit a resume to be eligible for this position. It is recommended that your resume includes the following information:
  • Your full name, mailing address (including zip code), and day and evening telephone numbers.
  • Paid and Non-paid job-related work experience.  For each job listed you are to provide: job title; duties and accomplishments; employers' name and address; supervisor's name and phone number; starting and ending dates (month and year); hours per week; salary; if a federal position, list the title, series and grade/pay band.
  • Education. Provide name, city and state of all schools attended; i.e., high school, colleges and universities, vocational, trade, business, technical. Provide dates of attendance, major, and type and year of any degrees received. Report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. For more information, you may refer to the following website:
  • Other Job Related Qualifications Information. Provide training courses, special skills you possess, certificates and licenses, honors, awards, special accomplishments, etc., applicable to the position.

2. Executive Core Qualifications (ECQs) - You must submit a narrative statement for each ECQ describing work experiences that reflect proven, demonstrated success in meeting the requirements of the ECQ. You must address each ECQ separately, and you must respond to all ECQs. If you fail to do so, or if you refer the reader to your resume, you will be rated as ineligible. ECQs should be submitted in the assessment questionnaire. The preferred format for your ECQs is the CCAR model (Challenge/Context/Action/Results). As mentioned earlier in this vacancy announcement, it is strongly encouraged that you review OPM's Guide to the ECQs here Applicants preparing ECQs for the first time should expect to spend at least 40 hours writing and refining ECQ responses, so please plan accordingly to meet the application deadline. 
3. ECQ exemption for non-competitive applicants - Applicants currently serving under a career Senior Executive Service (SES) appointment, eligible for reinstatement into SES, or those who have successfully completed a SES Candidate Development Program (CDP) approved by OPM are not required to address the ECQs but must address all PTQs.
4. Professional Technical Qualifications (PTQs) - Required for all applicants. Applicants must submit narrative responses to each of the PTQs listed in the Qualifications section of this announcement. You must address each PTQ separately and you must address all PTQs. If you fail to do so, you will be rated as ineligible. PTQs should be submitted in the assessment questionnaire. 
5. Proof of federal employment/status - A copy of your most recent SF-50 for current and former Federal employees. The SF-50 must show your current tenure, position title, series and grade level. 
6. Proof of non-competitive eligibility - Current and former SES members and graduates of an OPM-certified Candidate Development Program must provide proof of eligibility. Current and former SES members should submit an SF-50, and CDP graduates should submit their certificate from OPM. 

Any documents that are not listed above including writing samples, recommendation letters, and proof of veterans' preference will not be considered and will not be forwarded to the rating panel or selecting official. 


Jennifer Munz
Phone: 202-482-4051
Fax: 000-000-0000
Agency Information:
1401 Constitution Ave NW
Room 7412
Attn: Human Resources
Washington, DC
Fax: 000-000-0000


The Office of Executive Resources will notify applicants once their application is received and at the point of selection/non-selection. Applicants may also check the status of their application at any time after the announcement closes by accessing the USAJobs website. Select "My USAJOBS" and log in. Click the link, "Applications," and then "Application Status." Your status will be updated as changes occur. If you have any questions you may also contact the Human Resources Specialist listed in this announcement. 

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