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This Position Is No Longer Available


Job Title:  Program Support Assistant
Department:  Department Of Agriculture
Agency:  Animal and Plant Health Inspection Service
Job Announcement Number:  24AC-2014-0006

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
SALARY RANGE:
$31,628.00 to $50,932.00 / Per Year
OPEN PERIOD:
Thursday, January 09, 2014 to Wednesday, January 15, 2014
SERIES & GRADE:
GS-0303-05/07
POSITION INFORMATION:
Full-Time - Permanent
PROMOTION POTENTIAL:
07
DUTY LOCATIONS:
1 vacancy - Kansas City, MO   View Map
WHO MAY APPLY:
This announcement is open to all United States citizens. (Current and Former Federal employees may also apply to Merit Promotion announcement #6AC-2014-0006.)
SECURITY CLEARANCE:
Other
SUPERVISORY STATUS:
No

JOB SUMMARY:

About the Agency

The incumbent provides on-site assistance to the Center for Animal Welfare (CAW) located in Kansas City, Missouri. Serving as a Program Support Assistant, this position is part of Animal Care’s virtual Resource Management Support Staff. The staff is responsible for application and execution of broad administrative policies and systems as they relate to Animal Care (AC) and its programs nationally.
APHIS is an emergency response agency. This means that all Agency employees may be asked or assigned to participate in rotating temporary duty assignments to support emergency programs at some time during their careers with APHIS. For details click: APHIS Emergency Response

TRAVEL REQUIRED

  • 25% or Greater
  • Limited overnight travel will be required.

RELOCATION AUTHORIZED

  • No

KEY REQUIREMENTS

  • You must be a US Citizen or US National.
  • Males born after 12/31/59 must be registered with the Selective Service.

DUTIES:

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The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity. The duties may include, but are not limited to:

  • Coordinates office administrative activities including distributing mail, receiving incoming telephone calls, and greeting visitors.
  • Receives and reads incoming paper and electronic mail to ascertain priority status prior to distributing to appropriate staff members for routing or handling.
  • Organizes and maintains a filing system of hard copy and electronic records for easy retrieval of information. Assists staff members with information gathering in response to Freedom of Information Act (FOIA) requests.
  • Operates word processing equipment and software to assist Specialists with design of informational and training webinars, formal presentations, spreadsheets, draft and final copies of program and administrative reports, scientific manuscripts, and/or statistical data.
  • Engages in on-site meeting planning activities such as meeting room reservations, printing, coordination of ground transportation, arranging videoconferences, etc.
  • Provides personal assistance to Specialists in support of program activities. Assistance could be in the form of article or information searches, note taking, or developing and tracking of information in spreadsheets as well as assisting with web and SharePoint site monitoring and review.
  • Maintains up-to-date inventory of all office and printer supplies and forms. Initiates necessary orders through building service level agreement or by preparing and submitting purchase requests to ensure receipt before existing supplies are exhausted.
  • Procures requests for services or maintenance of office equipment in a timely fashion.


QUALIFICATIONS REQUIRED:

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Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including the following specialized experience and/or education, as identified by grade level.
FOR THE GS-05 LEVEL:
Applicants must have one year of specialized experience (equivalent to the GS-04 level) that may have been obtained in the private or public (local, county, state, Federal) sectors which demonstrates: Experience working with a computer for data collection and analysis. Experience interpreting policy, guidelines or regulations (ex. Property and inventory control, space, records management, fleet management.) Provides guidance to others in order to resolve complex problems, and impact program operations; OR Successfully completed 4 years above high school. Equivalent combinations of education and experience are qualifying for this grade level.

FOR THE GS-06 LEVEL:
Applicants must have one year of specialized experience (equivalent to the GS-05 level) that may have been obtained in the private or public (local, county, state, Federal) sectors which demonstrates: Experience working with a computer for data collection and analysis. Experience interpreting policy, guidelines or regulations (ex. Property and inventory control, space, records management, fleet management.) Provides guidance to others in order to resolve complex problems, and impact program operations. Experience at the GS-6 grade level will involve more independence and complexity. (Note: There is no education substitution for this grade level.)

FOR THE GS-07 LEVEL:
Applicants must have one year of specialized experience (equivalent to the GS-06 level) that may have been obtained in the private or public (local, county, state, Federal) sectors which demonstrates: Experience working with a computer for data collection and analysis. Experience interpreting policy, guidelines or regulations (ex. Property and inventory control, space, records management, fleet management.) Provides guidance to others in order to resolve complex problems, and impact program operations. Experience at the GS-7 grade level will involve more independence and complexity. (Note: There is no education substitution for this grade level.)

TRANSCRIPTS
are required if:

  • You are qualifying for the position based on education.
  • You are qualifying for this position based on a combination of experience and education.


This education must have been successfully completed and obtained from an accredited school, college, or university. For more information on submitting transcripts, click: Transcripts

COMBINATION OF EDUCATION & EXPERIENCE AT THE GS-05 GRADE LEVEL: Applicants may have combinations of successfully completed education and specialized experience to meet total qualification requirements. The total percentages must equal at least 100 percent to qualify for that grade level. To learn more about combining education and experience for this series, click the following: Combining Education and Experience for Clerical and Administrative Support Positions


Special Conditions:

  • As a condition of employment, satisfactory completion and favorable adjudication of a background investigation and/or fingerprint check may be required for this position.
  • Subject to satisfactory completion of one year probationary period.

HOW YOU WILL BE EVALUATED:

Applications will be evaluated in accordance with Office of Personnel Management’s (OPM) Delegated Examining Procedures using category rating. Applicants who meet basic minimum qualifications will be placed in one of three categories: Best Qualified, Well Qualified, or Qualified. Within these categories, applicants eligible for veteran's preference will receive selection priority over non-veterans. Category placement will be determined based on applicants’ quality of experience and the extent they possess the following knowledge, skills, and abilities (or competencies):

  • Ability to use office equipment, computer technology, and automated business systems
  • Knowledge of correspondence, document processing, records, files, and reports including those regulated by the Freedom of Information Act (FOIA) and Privacy Act
  • Ability to provide executive assistance and representation
  • Ability to identify priorities, changing work requirements, meet deadlines, and lead others
  • Knowledge of budget, fiscal, procurement, vehicle, and travel procedures and systems
  • Knowledge of human resource management procedures, requirements, and systems including time and attendance reporting.
  • Ability to evaluate and improve clerical and office administration policies, procedures, and practices
  • Written, oral, and interpersonal communication skills



The questionnaire will assess your qualifications for the job, and will be used to identify the best qualified applicants to be referred to the hiring manager for further consideration and possible interviews. Your ratings in this Assessment Questionnaire are subject to evaluation and verification based on the documents and references you submit.Later steps in the selection process are specifically designed to verify your ratings. Attempts to falsify information; inflate your qualifications or providing inaccurate information on federal documents may be grounds to adjust your rating or to not select you. Errors, omissions or providing inaccurate information on federal documents may affect your eligibility. If selected providing inaccurate information on federal documents could also be grounds for dismissing you from the position/agency. Please follow all instructions carefully.
To preview questions please click here.


BENEFITS:

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OTHER INFORMATION:

  • Career Transition Assistance Plan(CTAP) or Interagency Career Transition Assistance Plan (ICTAP): If you are claiming CTAP/ICTAP eligibility, provide proof of eligibility to include your most recent performance appraisal, SF-50 showing the full performance level or career ladder of your current or previous position, and proof of eligibility such as a RIF separation notice or letter from OPM/your agency. CTAP/ICTAP eligibles will be considered well-qualified if achieving a rating of 85 or above. Information about CTAP/ICTAP eligibility is at: OPM's Career Transition Resources website.
  • More than one selection may be made if another vacancy occurs within 90 days of the issuance of the certification of eligibles.
  • Persons with disabilities who require alternative means for communication of program information (Braille, large print, audiotape, etc) should contact: USDA's TARGET Center at 202-720-2600 (voice and TDD).
  • Direct Deposit – Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to a financial institution of your choosing.
  • E-Verify: Federal law requires agencies to use the E-Verify system to confirm the employment eligibility of all new hires. If you are selected as a newly hired employee, the documentation you present for purposes of completing the Department of Homeland Security (DHS) Form 1-9 on your entry-on-duty date will be verified through the DHS 'E-VERIFY' system. Under the system, the new hire is required to resolve any identified discrepancies as a condition of continued employment.

HOW TO APPLY:

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Please read the entire announcement and all the instructions before you begin. The following instructions outline our application process.
  • You must complete this application process and submit all required documents electronically by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.
  • We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m., Monday - Friday). Applying online is highly encouraged. If applying online poses a hardship, please contact our office during business hours well before the closing date for an alternate method. All hardship application packages with supporting documents must be submitted no later than noon on the closing date of the announcement in order to be entered into the system prior to its closing.
  • This agency provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.



Step 1: Create a USAJOBS account (if you do not already have one) at www.usajobs.gov. It is recommended that as part of your profile you set up automatic email notification to be informed when the status of your application changes. If you choose not to set up this automatic notification, then you will have to log into your USAJOBS account to check on the status of your application.
Step 2: Create a Resume with USAJOBS or upload a Resume into your USAJOBS account. You may want to customize your resume to ensure it documents duties and accomplishments you have gained that are directly related to this position in order to verify that qualifications are met. In addition, your resume must support your responses to the online questionnaire (you may preview the online questionnaire by clicking on the link at the end of the How You Will Be Evaluated section of the job announcement).
Step 3: Click "Apply Online" and follow the prompts to complete the Occupational Questionnaire and attach any additional documents that may be required. You can update your application or documents anytime while the announcement is open. Simply log into your USAJOBS account and click on "Application Status." Click on the position title, and then select "Update Application” to continue.

REQUIRED DOCUMENTS:

You must submit a complete Application Package, prior to 11:59, ET, on the closing date of this announcement. The following documents must be submitted for your application package to be considered complete. It is your responsibility to ensure all required documents are received within the required timeframes. Our office cannot be responsible for incompatible software, illegible fax transmissions, delays in the mail service, system failure or downtime, etc. Failure to submit required, legible documents may result in loss of consideration.
  • Resume that includes the following information: 1) job information for which you are applying; 2) personal information; 3) education; 4) work experience including the work schedule and hours worked per week as well as dates of employment; and title, series and grade if applicable; 5) supervisors phone number and e-mail address for each work period listed and whether or not we may contact them for reference checks; and, 6) other qualifications.
  • College Transcripts if education is required for meeting basic qualifications and/or used as a substitute for specialized experience. An unofficial copy is sufficient with the application; however, if selected, an official college transcript will be required prior to entering on duty. All education must have been successfully completed and obtained from an accredited school, college, or university. Foreign education must be evaluated by an approved organization. For additional information, refer to the U.S. Department of Education web site at http://www.ed.gov. All transcripts must be in English or include an English translation.
  • DD-214 (Member 4 Copy) if claiming Veterans’ Preference. Veterans claiming 10 point preference must also submit a VA Letter and an SF-15 Application for 10-point Veteran Preference. Current active duty members must submit a certification that they are expected to be discharged or released from active duty under honorable conditions not later than 120 days after the date the certification is submitted.
  • Other required documents may include:
    • CTAP/ICTAP: Certification of Expected Separation, Reduction-In-Force Separation Notice, Notice of Proposed Removal, or appropriate OPM/Agency certification; AND most recent performance evaluation; AND SF-50 demonstrating your separation or the position from which you will be separated.

AGENCY CONTACT INFO:

DO NOT EMAIL DOCUMENTS
Phone: 612-336-3345
Fax: 612-336-3560
Email: Mary.M.Buresh@aphis.usda.gov
Agency Information:
Animal and Plant Health Inspection Service
100 N 6th Street, Butler Sq Bldg, 510C
Minneapolis, MN
55403
US
Fax: 612-336-3560

WHAT TO EXPECT NEXT:

If you set up your USAJOBS account to send automatic email notifications, you will receive an email acknowledging: 1) the submission of your online Occupational Questionnaire and resume was successful, 2) if you were referred to the selecting official for consideration, and 3) if you were selected or not selected. If you choose not to set up automatic email notifications, you must check your USAJOBS account for the latest status of your application. Your application may be reviewed to verify that you meet the qualifications and eligibility requirements for the position prior to issuing lists to a selecting official. If further evaluation or interviews are required, you will be contacted. We expect to make a final job offer within 40 days after the closing date of the announcement.

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