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This Position Is No Longer Available

Job Title:  Nurse Consultant (Collaborative Director)
Department:  Department Of Health And Human Services
Agency:  Indian Health Service
Job Announcement Number:  IHS-R1-HQ-1016529-ESEP/MP

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$89,033.00 to $115,742.00 / Per Year
Wednesday, December 18, 2013 to Wednesday, January 08, 2014
Full Time - Permanent
1 vacancy in the following location:
Rockville, MD View Map
Candidates eligible under Indian Preference appointing authority; All Federal employees serving on a career or career-conditional appointment; Reinstatement eligible; Veterans Preference including Veterans Employment Opportunities Act of 1998 (VEOA); Interagency Career Transition Assistance Plan (ICTAP) eligible; Schedule A, and/or PHS Commissioned Corps Personnel
Not Applicable


The IHS is the principal federal health care provider and health advocate for American Indians and Alaska Natives (AI/AN). The IHS goal is to raise Indian health status to the highest possible level. IHS provides leadership and direction to programs and activities designed to improve health outcomes to over 1.9 million AI/AN through a system of IHS, Tribal and Urban operated facilities and programs. For information on the IHS visit IHS.GOV

The IHS is required by law to give absolute preference to qualified applicants who meet the Secretary of the Interior's definition of Indian for appointment to vacancies within the IHS in accordance with established IHS policy as outlined in the Indian Health Manual Part 7, Chapter 3. The IHS is an Equal Opportunity Employer.

This position is located in the Improving Patient Care (IPC) Program in the Office of the Director, within the Office of Clinical and Preventive Services (OCPS), Indian Health Service (IHS), Department of Health and Human Services (HHS).

The IPC Program provides national leadership, professional and technical training, consultation, and evaluation for clinical performance improvement for the IHS, Tribal, and Urban Indian health Programs.  The IPC Program also implements strategies within the Indian Health System (Federal, Tribal, and Urban Health Programs) that improve the delivery of health services and health status of patients and populations affected by chronic conditions while reducing the prevalence and improving prevention of those conditions.  As a result, the IPC Program is creating a Medical Home for the IHS. The incumbent of this position serves in the capacity as a Collaborative Director, and he/she is responsible for various projects and initiatives.  As such, the Collaborative Director functions as the primary guide and mentor for one or more Improving Patient Care Collaboratives and provides management support for the IPC Program.  Specifically, the Collaborative Director serves as a team leader in providing program leadership, management, coaching, training, clinical and nursing consultation, and technical expertise for the IPC Program, over 127 care teams, and staff.  The incumbent of this position also provides training to health care providers, nurses, and administrative officials at health care facilities participating in the IPC Program throughout the Indian Health Service, tribal, and urban (I/T/U) health system.

The incumbent reports to the Director, Improving Patient Care Program and in his/her absence, to the Supervisory Nurse Consultant (Supervisory Collaborative Director) within the Office of Clinical and Preventive Services.


***This postion is being Re-advertised to solicit  additional applicants. Previous applicants that applied to announcement number IHS-14-HQ-1000904-ESEP/MP MUST reapply for consideration.***

See for more details.


  • Not Required


  • No


  • Position subject to background investigation.
  • As part of the pre-employment process, fingerprint checks are required.
  • If applicable-Selective Service registration (Males born after 12/31/59)


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  • Manages the Improving Patient Care collaboratives and multiple complex projects related to health care quality improvement. Coaches the IPC collaborative sites using the Care Model, Model for Improvement, and other improvement methodologies. Provides consulting on aspects of health care quality improvement to IPC teams on an ongoing basis. Works to integrate and align the IHS’ and Department’s goals, objectives, and priorities into the IPC work plans. Assists collaborative sites involved in IPC with analyzing and resolving procedural and care team issues such as clinic and care team processes. Develops timelines and milestones for achieving program objectives; prepares work plans and assigns workstreams. Utilizes, conducts and trains others on the Breakthrough Series method. Coordinates with leaders within HQ, Areas, Improvement Support Teams, sites, and teams to achieve program objectives.
  • Facilitates and leads meetings and conference calls with collaborative team members, work groups, and staff members nationally and locally. Coordinates face-to-face and virtual IPC educational training sessions, conference calls, nursing activities, and ad hoc activities related to the IPC Program. Consults and advises clinical and administrative care teams on skills needed to achieve a patient-centered medical home model Also, facilitates the re-design of clinics, as required. Prepares power point presentations, handouts, curricula, lesson plans, change packages, and other materials required to support the national team and participating sites in mastering the subject material. Maintains detailed schedules to assure timely completion of assignments and to reach program milestones. Convenes, facilitates, and evaluates Knowledge Gathering Sessions including the analysis and compilation of results.
  • Coaches the IPC collaborative sites using the Care Model, learning community and model for improvement methodologies. Provides coaching on aspects of health care quality improvement to teams on an ongoing basis. Conducts face-to-face and virtual sessions and Adobe Connect conference calls, as needed. Serves as team leader for faculty development including curriculum development, recruitment of faculty, assessment of faculty progress, and evaluation of training outcomes. - Works with Area Improvement Support Teams and Improvement Advisors to track individual teams' progress and overall IPC program progress. Compiles and analyzes information from IPC sites' monthly reports in order to make recommendations for further improvement and to identify best practices. Links teams that need support in a particular area with faculty and other teams that have made accomplishments in that area. Trains Improvement Support Teams and Improvement Advisors in order to achieve program objectives.


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To qualify for this position, your resume must reflect sufficient experience and/or education, to perform the duties of the position for which you are applying. Your resume is key in evaluating your experience, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your work experience.


BASIC REQUIREMENT – Education: In order to qualify for this position, you must meet the education and registration requirements for a nursing position.

A degree or diploma from a professional nursing program approved by the legally designated state accrediting agency at the time the program was completed.

Licensure/Certification - An active, current registration as a professional nurse in a State, District of Columbia, the Commonwealth of Puerto Rico, or a territory of the United States.


You must demonstrate in your resume at least one (1) year of specialized experience equivalent to the GS-12 grade level in the Federal service obtained in either the private or public sector, performing the following types of tasks:  leading, managing, or administering a health care program or project ; leading, coaching, and mentoring health care teams in quality improvement projects; collecting, analyzing, and evaluating clinical care data;   preparing and presenting evaluations and reports; conducting or providing training on the aspects of improving patient care; developing, implementing, and reviewing policies and procedures relating to improving patient care concepts, including the model for improvement, chronic care model, change package, breakthrough series and related concepts and methodologies; providing direct patient care; providing advice, guidance and expertise in a team environment; and making oral presentations and preparing reports, correspondence, issue/briefing papers, and program evaluations.

Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).


You must meet the requirements of the job by this date: Wednesday, January 08, 2014



You must meet the requirements of the job by this date: Wednesday, January 08, 2014

As per the IHS Excepted Service Hiring Plan: Current employees and eligible applicants are considered under merit promotion only, unless they provide an appropriate Standard Form (SF)-50, "Notification of Personnel Action," and indicate under which plan they are applying.  Please indicate on your resume and during the online assessment process which hiring plan you want to be considered under: Merit Promotion and/or the IHS Excepted Service Hiring Plan.  See for more details.


You will be rated based on the information provided in your resume (your resume must state specific duties that relate to this position ) and your responses to the assessment questions will be evaluated against the duties you provided in your resume, along with your submitted documentation to determine your ability to demonstrate the following:


  • Change Management
  • Performance Measurement
  • Leadership
  • Influencing/Negotiating
  • Interpersonal Skills


 You will receive a numeric rating based on your responses to the Assessment questions. If after reviewing your resume and responses to the assessment questions, a determination is made that you have overstated your qualifications and/or experience, you may lose consideration.

The following links below provide information on how you may be eligible for various hiring authorities. If you are a Veteran, qualified CTAP and ICTAP eligible, or an individual with a disability, please refer to the following links below for additional guidance:

Click here to view vacancy questions: View Assessment Questions. All documents above MUST be received by 11:59 (Eastern Standard Time) of the closing date of, Wednesday, January 08, 2014, to be considered.


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The Federal Government offers a comprehensive benefits package.   Explore the major benefits offered to most Federal employees at  


This position meets the criteria specified in pillar number one of the five pillars of the PHS Commissioned Corps. PHS Commissioned Officers who are interested in this position within the Commissioned Corps MUST apply online in order to receive consideration. For more information on PHS Commissioned Corps, visit the website at:

A two-year trial period may be required upon selection/placement (ESEP only) 

Relocation expenses will be authorized.


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To apply for this position, you must provide a complete Application Package. See required documents below.

1. Click ‘Apply Online' to create an account or log in to your existing USAJOBS account.

2. Follow the prompts to complete the assessment questionnaire and upload required documents.

3. Please ensure you click the Submit My Answers button to submit your application.

4. Applications must be received by the closing date of the announcement to receive consideration.

5. Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by clicking Apply Online in the vacancy announcement and re- selecting your resume and/or other documents from your USAJOBS account.


To fax supporting documents you are unable to upload, complete this cover page using the following 177602. Fax your documents to 1-478-757-3144. You are highly encouraged to submit your application package and complete your assessment questionnaire on-line. If you cannot apply online:

1. Click to view and print the assessment questionnaire Online Questionnaire.

2. Print this 1203FX form to provide your response to the assessment questionnaire

3. You are limited to selecting 10 locations.

4. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.

PLEASE NOTE: When completing the 1203-FX, be sure to select only one response for each question. Selecting more than one response for a question may result in your application package being rated ineligible. In Section 25 of the Occupational Questionnaire, you may notice that the numbering restarts with number one. When entering your responses on the 1203-FX form please continue to enter your responses on the next available number within this section. The numbers on the 1203-FX will not match the Occupational Questionnaire once it restarts with number one. Submission of a resume' or a 1203FX form alone IS NOT a complete application. This position requires the completion of additional forms and/or supplemental materials as described under Required Documents section.


The IHS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office (Allison Powell, (301)443-6520, and/or ALLISON.POWELL@IHS.GOV.) The decision on granting reasonable accommodation will be on a case-by-case basis.


Required Documentation for Eligibility and Preference:


  • Indian Preference Applicants: - If claiming Indian preference for the first time, or if you have no previous documentation of preference, applicants must provide a completed copy of the Form BIA-4432 (expiration date 11/30/2014), “Verification of Indian Preference for Employment in the BIA and IHS Only.” Indian preference will not be given unless a properly signed and dated form is submitted with your application, including any verification by an authorized Tribal Representative or BIA Official of tribal enrollment records. For detail instructions, see form BIA- 4432. You must also complete the family history chart if necessary. Current IHS employees with a BIA form on file in their Official Personnel Folder are required to submit a copy of that form with their application. Refer to BIA-4432 link:
  • Veterans Employment Opportunity Act (VEOA) or other Veterans preference (VRA and 30%or more disabled) – include a copy of your DD-214, if you're claiming Vet preference. For more information please see link at: 
  • Career Transitional Assistance Program (CTAP)/Interagency Career Assistance Program (ICTAP) – If you are claiming CTAP/ICTAP, follow the instructions below:
  • Current or former Federal employee: Include your most recent SF50.


Your application package MUST be complete by 11:59 pm Eastern Standard Time (EST) on Wednesday, January 08, 2014, the closing of this announcement.


Allison Powell
Phone: (301)443-6520
TDD: 301-443-6394
Agency Information:
Indian Health Service HR Center
12300 Twinbrook Pkwy
Suite 230
Rockville, MD


Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. Applicant MUST verify the completeness and successful submission of their applications by logging into the USAJobs Application Manager to check the “Status”. Your qualifications for the job will be reviewed against other applicants to determine, if you will be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps have been completed. After making a tentative job offer, we will conduct a suitability/security background investigation.


You will no longer need to call the HR Office to determine your application status. USAJOBS has added an alert setting to their system to provide status updates for applicants. You can elect to activate the status updates from your USAJOBS profile at any point during the application process.


If all required documentation is not submitted with your application you will lose consideration. It is the applicant’s responsibility to verify that information and documents entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant.


~ ~ ~ Indian Health Service (IHS) is an Equal Opportunity Employer

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