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This Position Is No Longer Available

Job Title:  Yellow Ribbon Program Coordinator
Department:  Department of the Army
Agency:  Army National Guard Units (Title 32)
Job Announcement Number:  NCAR-13-210

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$59,158.00 to $76,902.00 / Per Year
Wednesday, December 18, 2013 to Monday, January 20, 2014
Full Time - Permanent
1 vacancy in the following location:
Raleigh, NC View Map
Open to areas 1, 2 and 3
Not Applicable


The National Guard is the oldest component of the Armed Forces of the United States.  Since the earliest American colonial days, citizens have joined together for collective defense.  We have a proud tradition of coming to the aid of our friends and neighbors in times of serious emergencies.  Join our National Guard team and serve your nation, your State and your community!



NATIONAL GUARD MEMBERSHIP IS REQUIRED:  This is an excepted position that requires membership in a compatible military assignment in the North Carolina Army National Guard.  Selectee will be required to wear the military uniform.  Acceptance of an excepted position constitutes concurrence with the requirements as a condition of employment.  Applicants must be current members of the North Carolina Army National Guard.


WHO CAN APPLY: The area of consideration for this position is STATEWIDE.  Applications will only be accepted from current military members of the North Carolina Army National Guard.


POSITION INFORMATION:  Full-time Excepted Service  (Permanent)




MD #: 1320-29L


  • Not Required


  • No


  • Must maintain membership in the National Guard for continued employment.
  • No PCS will be authorized unless agreed upon by HRO prior to the e-date.
  • Rank Requirement: ENL (E7 & above); WO; OFF (O4 & below)
  • Compatibility Requirement: ENL/WO/OFF: MOS/Branch Immaterial


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Manages the Yellow Ribbon Program for the State/Territory by planning, developing, coordinating, and implementing the National Guard Yellow Ribbon Programs in accordance with NGB policy and guidelines. Coordinates with state’s Army and Air National Guard leadership to schedule events relating to the Alert, Pre-Mobilization, Mobilization, and the 30, 60, 90 Day Post-Deployment Reintegration, placing special emphasis to the Soldiers and Family Member’s needs. Serves as the Primary Point of Contact responsible for planning, developing, and coordinating event activities based on the needs of the deploying personnel and their families and standard course curriculum set forth by NGB. Responsible for requesting funding for events, and contracting conference facilities, lodging, meals, and professional onsite child care. Responsible for coordinating and partnering with other Federal, State, and Local Organizations for support with speakers, instructors, and support services. Course administrator serves as principal point of contact responsible for creating the agenda, preparing brochures, and the creation of other promotional materials for distribution to service members and families.
Continually evaluates course curriculum to identify opportunities for improvement and to better serve our soldiers and families. Evaluates and analyzes feedback from soldiers and families revising program objectives, visual aids, and handouts as required. Conducts monthly, or as needed, joint planning and coordination meetings with Army and Air National Guard DoD Yellow Ribbon Reintegration Program (YRRP) program representatives to receive input, provide informational updates, discuss issues and initiatives, solidify joint implementation practices, various DoD Yellow Ribbon (ANG and ARNG) Events, and share best practices. Analyzes supporting organization’s proposals to ensure quality of course content and cost effectiveness. Serves as the principal point of contact regarding the Yellow Ribbon Programs and is charged with collaborating with various Local Organizations, State, and National Government Agencies for outreach opportunities, support services, training, policy interpretation, and research. Coordinates with the Joint NGB DoD Yellow Ribbon Reintegration Program (YRRP) Management Office to develop tailored reintegration programs to meet the special needs of deploying Service Members and their families while maintaining the intent of the legislation governing the program.
Coordinates with the Program Leaders of the Family Assistance Center (FAC), Family Readiness Group (FRG), State Employer Support of the Guard and Reserve (ESGR), Small Business Administration, Education Offices, Military One Source, Youth Coordinator, Operation Military Kids, Military Family Life Consultants, Air/Army Chaplains, TRICARE, Personal Financial Consultants, Army/Air Chaplains, Joint Forces Headquarters (JFHQ) Sexual Assault Response Coordinator (SARC), TRICARE, NGB Funded Contractors, Army Reserve Combat Stress Teams, Veterans Administration Outreach, Local Veterans Centers, Public Health Services Organizations, as well as State and Local Organizations for assistance and support with Yellow Ribbon Program Events. Serves as the Program’s Fiscal Resource Manager responsible for submitting the proposed budget requests to the NGB YRRP for consideration based on short and long term forecasts of planned deployment support activities including dates, times locations, event activities, programs, sponsors, partners, anticipated numbers of soldiers and family members. Ensuring optimum use and control of, Army National Guard (ARNG) and Air National Guard (ANG) Federal financial resources and ensures all expenditures are in compliance with statutory requirements, regulations, procedures, and local policies. Designs and sends out training needs surveys to soldiers and their families. Analyzes survey results. Develops and provides justification for the training and travel budget and serves as program manager for both. Ensures a process to continuously solicit input from Service and Family Members who attend DoD YRRP Events and programs. Ensures After Action Reviews for events are prepared and forwarded to NGB. Ensures quarterly and annual performance evaluation assessments of DoD YRRP’s implementation are prepared for their respective components, to include activities conducted in the preceding quarter, including dates, times, locations, events, activities, programs, sponsors, partners, actual participants, and unfunded requirements. Reports should provide for lessons learned, best practices, media reports, unfulfilled requirements, participant satisfaction/dissatisfaction, evaluations, and comments. Serves as the States Representative at conferences and meetings on the DoD Yellow Ribbon Program. As required, briefs the organization’s activities and events, and justifies the budget relative to the State’s Yellow Ribbon Program.


PD: D2018000


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Minimum Requirements:  Experience, education, or training which provided a general knowledge of principles of organization, management, and administration.  Experience using computer and automation systems.


Specialized Experience:  Must have at least 36 months experience, education or training program or managerial experience in a type of work or a combination of functions directly related to the position to be filled or in comparable work or functions. Experience developing and recommending policy; organizing and carrying out specific programs, evaluating and recommending changes in methods of operations. Experience in supervisory, staff or technical work which included study, analysis or evaluation leading to the development or improvement of managerial or administrative policies, practices and procedures. Experience preparing written communications and oral presentations.


Knowledge, skills and abilities (KSAs) listed below will be used in the selection process. KSAs are important to the entire selection process and should be addressed specifically and completely within the resume'. 


1. Knowledge of the principles, policies, program goals and methodology of the National Guard DoD Yellow Ribbon Reintegration Program, including factors that affect work and leisure environments. 

2. Ability to administer a program that provides information about help for individual and family social problems and to provide programs that address such problems or offer referrals to social service programs, and provide information about National Guard assistance programs.

3. Knowledge of State and Federal Childcare Laws and ability to manage the Childcare Program for the State’s Yellow Ribbon Program within the guidelines of the National Guard Bureau family programs function.

4. Skill in establishing and maintaining effective working relationships using tact and diplomacy in interacting with individuals and families and program support representatives.

5. Ability to collect, evaluate, and disseminate information and assess strengths, weaknesses, and needs of serviced population in order to define program goals, objectives, and procedures.

6. Skill in managing a program including organizing an office, problem solving, motivating others to take necessary actions, and negotiating allocation of resources for the program.

7. Knowledge of regulations, policies, and guidance affecting the use of resources and related support resources (money, equipment, and people) to plan, coordinate, implement, and manage the Yellow Ribbon Program in compliance with established requirements, standards, and objectives.

8. Knowledge of the organizational structure of the National Guard including the assignment of functions to subordinate organizations, nature of their missions, and composition of the work force. 

9. Oral communication and writing skills to make presentations, conduct training seminars, communicate with federal, state and local agencies and medical facilities.

Quality of Experience: Level of time is not of itself qualifying. Candidates' experience should be evaluated on the basis of duties performed rather than strictly on the rank of the individual; however, established compatibility criteria/assignments must be followed.   The applicant's record of experience training, and education must show possession of the knowledge, skills, and abilities needed to fully perform the duties of the Miscellaneous Administration and Program Positions.

Substitution of Education for Specialized Experience: The successful completion of a full 4 year course in an accredited college or university leading to a bachelor’s degree is qualifying at the GS-05 level. Completion of courses such as the Officer Advanced Course, Squadron Officer School, Command and Staff College, Air and Army War College, National Security Management Course and others of comparable level will be credited at the rate of 1 month of education for two months of specialized experience.

Military Assignment:  Occupants of this position must maintain continuous military membership in the North Carolina Army National Guard (NCARNG).  Assignment to a compatible Enlisted (E7 & above) Warrant Officer or Officer (O4 & below) position in the NCARNG is mandatory.  (ENL/WO/OFF:  MOS/Branch Immaterial)


Security Clearance:  Employment is subject to attaining and maintaining a security clearance as required by the position (ANACI minimum).


Direct Deposit: The applicant selected for this position will be required to participate in the Direct Deposit/Electronic Funds Transfer Program.



Once the application process is complete, a review of your application will be made to ensure you meet the job requirements.  To validate your qualifications for this job, a review of your résumé and supporting documentation will be made and compared against your responses to the occupational questionnaire.  The rating you receive is based on your responses to the questionnaire and supporting documents.  If, after reviewing your résumé and supporting documentation, a determination is made that you have misrepresented your qualifications and/or experience, your rating will be adjusted to more accurately reflect your abilities.  Please follow all instructions carefully.  Errors or omissions may affect your rating.


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The following Web addresses are provided for your reference to explore the major benefits offered to most Federal employees.

Flexible Spending Accounts - The Federal Flexible Spending Accounts Program (FSAFeds) allows you to pay for certain health and dependent care expenses with pre-tax dollars. Visit:

Health Insurance - The Federal Employees Health Benefits Program offers over 100 optional plans. Visit:

Leave - Most Federal employees earn both annual and sick leave. Visit:
Life Insurance - The Federal Employees' Group Life Insurance Program (FEGLI) offers: Basic Life Insurance plus three types of optional insurance. Visit:

Long Term Care Insurance - The Federal Long Term Care Insurance Program (FLTCIP) provides long term care insurance for Federal employees and their parents, parents-in-law, step parents, spouses, and adult children. Visit:

Retirement Program - Almost all new employees are automatically covered by the Federal Employees Retirement System (FERS). FERS is a three-tiered retirement plan. The three tiers are: Social Security Benefits, Basic Benefit Plan, Thrift Savings Plan. Visit:

This link provides and overview of the benefits currently offered to Federal employees.



1. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.


2. Please do not send/fax/courier/email any resumes to the National Guard Human Resources Office. You must apply on-line or fax your resumes to the fax number listed on this announcement with the prescribed Cover Letter. The Human Resources Office can only process materials received through USA Jobs.



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To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (EST) on Monday, January 20, 2014 to receive consideration.

  • To begin, click Apply Online to create a USAJOBS account or log into your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
  • Click Submit My Answers button to submit your application package.
  • It is your responsibility to ensure that your responses and appropriate documentation are submitted prior to the closing date.
  • To verify your application is complete, log into your USAJOBS account,, select the Application Status link and then select the More Information link for this position. The 'Details' page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
  • To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

You are encouraged to apply online. Applying online will allow youto review and track the status of your application.

NOTE: If you applied online and your application is complete, do NOT fax the papaer application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.

If you completed the occupational questionnaire online and are unable to upload supporting document(s):

1. To fax your documents, you must use the following cover page and provide the required information. The Vacancy ID is 1015858

2. Fax your documents to 1-478-757-3144.

If you cannot complete the Application Package online, you may fax all of your materials. The complete application package must be submitted by 11:59 PM (EST) on Monday, January 20, 2014 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.

To complete the occupational questionnaire and submit via fax:

  • Click the following link to view and print the occupational questionnaire View Occupational Questionnaire
  • Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items
  • Fax all six pages of the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.


The following documents are REQUIRED for this job announcement:

  • Current Resume (list your duties/responsibilities related to the qualifying experience listed above)
  • Qualification Questionnaire (On-line or OPM Form 1203-FX)


The following documents are NOT required for this job announcement:

Transcripts (optional - required if using education to substitute for experience)

  • Military Resume (optional -explain actual duties performed with the MOS/AFSC, etc.)
  • Miscellaneous (optional - related certifications, licenses, etc.)

Demographics Data (optional - Applicants are requested to identify, in a separate attachment, their race, gender, and national origin.  Submission of this information is voluntary and will be used in support of the NCNG Equal Employment Opportunity Programs.)


Your document(s) can be submitted electronically using the document upload process or by fax. Please ensure that your resume contains your full name, address, phone and at least your last four digits of your social security number.


Note: Please ensure that your resume contains the basic information outlined under the Applying for a Federal Job link:





Shawne Johnson
Phone: (919)664-6000x46170
Agency Information:
4105 Reedy Creek Road
Raleigh, NC


Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After the closing date, a review of your complete application will be completed to validate your qualification status.  If qualified, your documents will be forwarded to the hiring official.  If further evaluation or interviews are required, you will be contacted. 


***Ensure that your email and phone contacts are current.***

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