This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Information Technology Specialist (APPSW)

Department:Department Of Agriculture

Agency:Agricultural Marketing Service

Job Announcement Number:24IT-2014-0004

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$74,872.00 to $115,742.00 / Per Year


Thursday, December 12, 2013 to Friday, December 20, 2013




Full Time - Permanent




1 vacancy - Washington DC, DC View Map


This announcement is open to all United States citizens. (Current and Former Federal employees may also apply to Merit Promotion announcement #6IT-2014-0006.)


Public Trust - Background Investigation




About the Agency

You can make a difference! The U.S. Department of Agriculture's (USDA) Marketing and Regulatory Programs (MRP) needs bright, energetic and committed professionals to facilitate the domestic and international marketing of U.S. agricultural products and to protect the health and care of animals and plants in the United States. MRP offers an array of occupations and is committed to diversity in the workplace. We operate in domestic and global markets. Be part of an organization that protects the health and agriculture of the American people. Join our team!


  • Occasional Travel
  • Occasional travel to locations outside of the local commuting area is required; travel could be for several days.


  • No


  • U.S. Citizenship


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The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity. The duties may include, but are not limited to:

  • Serves as technical website expert for the agency as the central authority for all technical questions and inquiries concerning web site usage, authoring, content display, and infrastructure and as the technical contact with the public concerning issues, such as site availability, browser support, and access, and represents the agency in technical meetings with the hosting facility and software firms concerning the AMS Web Site and applications.
  • Based on expert knowledge of web 2.0, reviews potential uses for social media and works with programs to determine best way to leverage the different channels, working directly with technicians and webmasters to utilize mobile and web-based technologies on websites and internet applications.
  • Performs work directly related to the design, development, testing, evaluation, and maintenance of the AMS Web site; troubleshoots site problems to resolve issues; and uses proactive means, such as internal and third party monitoring software to ensure high site availability.
  • Implements and maintains web site analytics, determines website reporting needs, and programs static or fluid reports that are often complex and ad hoc.
  • Works directly with agency web masters to design and technically orchestrate the construction of web pages, ensuring compliance with agency and department requirements and policies, and expertly responds to questions concerning page creation and hosting issues and to user problems, either resolving issues or instructing on proper procedures for achieving web activities.
  • Recommends to the agency new web features and tools that will enhance existing web sites and collaborates with other experts in the field through committees and associations to maintain and increase technical expertise.
  • Writes Technical reports and manuals.
  • Uses Microsoft’s SharePoint application to construct sites.
  • Represents division at technical meetings and development sessions and mediates between business needs, content authors, and system engineer, ensuring adherence to applicable Web language coding standards and agency/department guidelines.


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To qualify, you MUST meet all qualification requirements by the closing date of the announcement. Applicants can qualify by meeting the experience requirements specified below.
Applicants must have one year of specialized experience equivalent in level of difficulty and responsibility to the next lower level in the Federal Service. This experience may have been obtained in the private or public (local, county, state, Federal) sectors. Examples of qualifying experience include, but are not limited to:

  • Experience utilizing security methodologies and control mechanisms to enhance and protect web content, information, and applications.
  • Participation in work groups for planning, control, and evaluation phases of an IT web project.
  • Experience working with web content management software.
  • Experience developing usability studies, information architecture, standards, and guidelines for web content development and portal usage.

In addition, all applicants qualifying based on experience must have IT-related experience demonstrating each of the four competencies listed below. Applicants must demonstrate possession of these competencies within the body of the resume; no separate statements addressing them are required.
  • Attention to Detail - is thorough when performing work and conscientious about attending to detail.
  • Customer Service - works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Oral Communication - expresses information (e.g. ideas, facts) to individuals or groups effectively, taking into account the audience and nature of the information (e.g. technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Problem Solving - identifies problems, determines accuracy and relevance of information, uses sound judgment to generate and evaluate alternatives and to make recommendations.

Special Conditions:

  • Males born after 12/31/59 must be registered with the Selective Service.
  • DD214 (Member 4 copy) or other veterans' documents required to receive veterans' preference.
  • As a condition of employment, a background investigation may be required for this position.
  • Subject to satisfactory completion of a one-year probationary period.
  • The work is performed in office settings or in rooms modified with raised flooring and cooling equipment to accommodate the use of multiple servers and other information technology equipment.
  • Occasional travel to locations outside of the local commuting area is required; travel could be for several days.
  • Occasional work may be required outside of normal business hours (evenings, early mornings, weekends, or holidays). A typical situation would be to test, implement, or repair an application/component while minimizing disruption to other system users and clients.
  • Some work may require physical exertion, such as lifting of moderately heavy equipment (e.g. server room hardware), crouching, stooping, stretching, reaching, or similar activities.


  • Your application will be rated on the extent and quality of your experience, education and training relevant to the position. Your resume must support that you meet the specialized experience requirements described above and are proficient in the following skills or competencies below. Please note you are not required to provide specific narrative responses to the skills and competencies described in this section.
    • Communication Skills
    • Organization Skills & Teamwork
    • Staff Leadership, Program & Project Management
    • Technical Questions – Applications Software & Internet Services
  • Category rating procedures will be used to rank and select eligible candidates. The following quality categories will be used: Best Qualified, Well Qualified, and Qualified. Within each quality category, veterans' preference eligibles will receive selection priority over non-veterans.
  • Your final category placement will be based on your responses to the assessment questionnaire. Please ensure your resume provides enough detail to support your responses.
  • If, after reviewing your resume and / or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score can / will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your rating. Deliberate attempts to falsify information may be grounds for not selecting you.

To preview questions please click here.


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  • For information regarding CTAP eligibility for displaced Federal employees click: Career Transition Assistance Programs
  • More than one selection may be made if another vacancy occurs within 90 days of the issuance of the certification of eligibles.
  • Persons with disabilities who require alternative means for communication of program information (Braille, large print, audiotape, etc) should contact: USDA's TARGET Center at 202-720-2600 (voice and TDD).
  • For information on filing a complaint of discrimination, click: Filing a Complaint


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    A complete on-line application will require the submission of the following:
    • Resume
    • Responses to the vacancy specific questions (you will be prompted to complete these questions during the online application process)
    • Supporting Documentation which may be required (see links under Required Documents for more information)
    For instructions on using the on-line system click: APPLYING ON-LINE
    For instructions on submitting documents click: SUPPORTING DOCUMENTATION


    Click on the following links to see if the supporting documentation is applicable to you:
  • College Transcripts or List of Coursework - MUST be English (Key Requirement and/or Education Substitution)
  • Foreign Degree Evaluation (Key Requirement and/or Education Substitution)
  • DD-214 (Member 4 Copy) and other Veterans' documents (Veterans Preference)
  • ICTAP/CTAP eligibility documentation (Displaced Employees)
  • Help in applying online is available Monday through Friday from 8 a.m. to 4:30 p.m. Central Time at the number listed in the Contact information section.
  • All application materials and supplemental documentation will be accepted until midnight Eastern Time on the closing date.
  • Application and supporting documentation will not be accepted via e-mail.
  • Due to the high volume of applicants, we are unable to confirm receipt of supporting documentation. If faxing, you should retain confirmation of a successful fax transmission including the number of pages successfully transmitted as proof of submission.
  • If a document is resubmitted, it replaces the previous submission, which means the previous document is no longer available to the human resources office. If you are adding to, rather than replacing a previous submission, you must fax and/or upload both the old document and the new document.
  • Applicants who cannot apply on-line must request a hard copy application packet from the Agency Contact listed in the vacancy announcement. Resumes and/or supporting documentation alone will not be considered without the inclusion of a hard copy application packet.
  • Critical Submission Requirements and Reminders


    Phone: 612-336-3326
    Fax: 612-336-3560
    Agency Information:
    Agricultural Marketing Service
    100 N 6th Street, Butler Sq Bldg, 510C
    Minneapolis, MN
    Fax: 612-336-3560


    You may check the status of your application on-line 24 hours a day through USAJOBS. Status updates will be available after 2-3 weeks. For instructions on checking your application status click : Checking My Application Status No additional correspondence will be sent.

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