This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Training Specialist (Automatic Data Processing)

Department:Department Of Veterans Affairs

Agency:Veterans Affairs, Veterans Health Administration

Job Announcement Number:PG-14-EER-1002363

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$47,448.00 to $61,678.00 / Per Year

OPEN PERIOD:

Thursday, December 12, 2013 to Wednesday, December 18, 2013

SERIES & GRADE:

GS-1712-09

POSITION INFORMATION:

Full Time - Temporary NTE 9/30/14

DUTY LOCATIONS:

1 vacancy in the following location:
Salem, VA View Map

WHO MAY APPLY:

United States Citizens

SECURITY CLEARANCE:

Public Trust - Background Investigation

SUPERVISORY STATUS:

No

JOB SUMMARY:

Vacancy ID: 1002363 

OUR MISSION: To fulfill President Lincoln’s promise – “To care for him who shall have borne the battle, and for his widow, and his orphan” – by serving and honoring the men and women who are America’s Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who served our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service. If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans.

The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define “who we are,” our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence (“I CARE”).

America's Veterans need you! To find out more, go to http://www.va.gov/jobs/.

TRAVEL REQUIRED

  • Occasional Travel
  • For the purpose of training.

RELOCATION AUTHORIZED

  • No

KEY REQUIREMENTS

  • You must be a U.S. citizen to apply for this job.
  • You may be required to serve a probationary period

DUTIES:

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NOTE: This is a full-time, TEMPORARY (not-to-exceed 9/30/2014) position. This appointment may be renewed for additional service in accordance with Agency needs. Temporary positions do not offer health or life insurance benefits and may be terminated at any time before the expiration date. The appointment to a temporary position does not confer eligibility for promotion or reassignment to other positions or the ability to be non-competitively converted to permanent employment.

This position is located in Education Service at the Salem VA Medical Center in Salem, Virginia.

Major Duties and Responsibilities: Provides educational support for Medical Center teams pertaining to patient-care tools which monitor the safe intervention elements of care transitions such as medication management, transition planning, patient and family engagement/education, and information transfer. Educates Medical Center teams in processes to support and sustain an engaged work force from a patient centered point of view. Educates medical staff regarding modes and methods of patient-centered care that promote working at the top of their scope of practice. Educates Medical Center teams in care management resources and tools which track, identify, manage, and coordinate the care of veterans in order to: improve access, increase shared medical appointments, increase non-appointment care, enhance technical support for care management and coordination, and focus on high risk patients. Maintains a strong working knowledge of data and statistical tools that may be used to facilitate analysis of medical center outcomes and metrics, as well as patient treatment factors. Utilizes technical support and data queries to examine facility outcomes among high-risk patients to provide technical support to enhance coordination of care. Provides technical and educational support for electronic reporting tools which seek to improve care for low and intermediate risk patient group to improve the prevention and chronic disease management. Maintains knowledge and related skills in Microsoft Office package. Composes reports and supporting documents to maintain ongoing accreditation for continuing medical education and continuing education units. Demonstrates exceptional verbal communication skills with peers and superiors, in order to speak in front of groups, and write policies, procedures, memoranda, and training materials. Coordinates communication efforts various Service Teams, such as Specialty Care, Surgery, and Primary Care, and administrative officials and Education officials.   Exercises independent judgment and initiative in planning and carrying out projects and analyses, including establishing priorities, resolving conflicts between administrative, medical and computer personnel, and coordinating tasks across service lines. 

Work Schedule:  Monday - Friday, 7:45 a.m. – 4:30 p.m.

 


QUALIFICATIONS REQUIRED:

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To qualify for this position, you must meet the following:

Specialized Experience: MUST possess one (1) year of specialized experience equipped with the particular knowledge, skills, and abilities to perform successfully the duties of Training Specialist position. To be creditable, this experience must have been equivalent to at least the GS 7 grade level in Federal service. Experience that demonstrates a practical knowledge of the subject area of the position and of the methods and techniques of instruction. Examples of qualifying specialized experience include: 1) Teaching or instructing in an adult education program, secondary school, college, military installation, or industrial establishment in the appropriate field(s). 2) Supervising or administering a training program. 3) Development or review of training/course materials, aids, devices, etc., and evaluation of training results. 4) Work in the occupation or subject-matter field of the position to be filled that required training or instructing others on a regular basis. ~OR~

Education: MUST have successfully completed a master's or equivalent graduate degree, two (2) full years of progressively higher level graduate education leading to such a degree, or LL.B. or J.D., if related. Major study - education or a subject area related to the position to be filled. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. (TRANSCRIPTS REQUIRED)~OR~

Combination of Education and Experience: Equivalent combinations of successfully completed graduate education and specialized experience that can be used to meet total experience requirements at the GS-9 level. (TRANSCRIPTS REQUIRED)

You will be rated on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs) as part of the assessment questionnaire for this position. (NARRATIVE REPONSES NOT REQUIRED):

-Knowledge of direct and indirect patient care activities. 

-Knowledge of data programs that are used for analysis of medical systems and outcomes.

-Skill in researching, analyzing, and preparing written reports, policies, and procedures through the use of the Microsoft Office products (i.e. Word, Excel, PowerPoint, etc.). 

-Ability to work in an interdisciplinary team and with staff at all levels of the organization. 

-Ability to demonstrate initiative in the resolution of complex problems and contingency situations.

Physical requirements and working conditions: This work is mostly sedentary; however, standing during presentations or trainings, bending and carrying light items is required.  The work requires considerable walking and travel to satellite clinics. 

For more information on these qualification standards, please visit the United States Office of Personnel Management’s website at http://www.opm.gov/qualifications. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.  WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.  If your resume does not support your questionnaire answers, we will not allow credit for your response(s).


APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications.  Please refer to this checklist to ensure proper accreditation and for foreign education requirements.

Veteran's Preference:

When applying for Federal jobs, eligible veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of DD-214(s) showing all dates of service as well as character of service (honorable, general, etc.). Additionally, veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability.  If the military member is within 120 days of separation and does not yet have a DD214, the member may instead submit any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed.

Veterans with service-connected disability of less than 10%, non service-connected disability, and Purple Heart recipients, as-well-as those claiming derived preference for a spouse, widow or widower, or natural mother, should refer to and submit a completed " SF15, "Application for 10-Point Veteran Preference," (go to http://www.opm.gov/forms/pdf_fill/SF15.pdf) and required documentation with your application materials. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/veterans.aspx.

 

HOW YOU WILL BE EVALUATED:

Applicants will be ranked based on four quality groups, as follows:

  • Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;
  • Highly qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job;
  • Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job; and
  • Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.

After the vacancy announcement closes, reviewed applications are evaluated against the questionnaire responses and placed in the appropriate quality group.  Qualified veterans will be afforded preference by being placed at the top of the appropriate quality group.  Qualifying veterans with a service-connected disability of 10% or more will be placed at the top of the best qualified group.  The best qualified group is the first to be referred to the hiring facility for further consideration and possible interview.  The remaining groups may be referred based on the number of applicants available.


BENEFITS:

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VA offers a comprehensive benefits package.  This link provides an overview of the benefits currently offered:  http://www.va.gov/jobs/job_benefits/benefits.asp

The Federal Government has special excepted appointing authorities for persons with qualifying disabilities, such as Schedule A. Specific information can be found at http://www.opm.gov/disability/peoplewithdisabilities.asp.  IMPORTANT: If you would like to receive consideration as a Schedule A applicant, you must contact the Human Resources office at the facility where this position is located at (540)982-2463x1713.

 



OTHER INFORMATION:

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.  

VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.



HOW TO APPLY:

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To apply for this position, you must provide a complete application (See "Required Documents" section below).  The complete Application package must be submitted by 11:59 PM (EST) on Wednesday, December 18, 2013.

To begin the process, click the Apply Online button on the right side of this screen to create an account or log in to your existing USAJOBS account.  Be sure to upload the required documents before you submit your application.  Please ensure you click the Submit My Answers button at the end of the process.  Mailed/emailed applications will not be accepted.

Note: To change or update your application, simply reapply through My USAJOBS, before the closing date.  To check the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), select Application Status and click on the more information link under the application status for this position.

If you cannot apply online:

  1. Click the following link to view and print the occupational questionnaire: View Occupational Questionnaire.
  2. Print this 1203FX form to provide your response to the occupational questionnaire: http://www.opm.gov/forms/pdf_fill/OPM1203fx.pdf .
  3. Fax the completed 1203FX form along with all supporting documents to (478)757-3144.  Your 1203FX form must be placed on top of all materials being faxed and will serve as a cover page for your fax transmission.
  4. Keep a copy of your fax receipt in case verification is needed.

To fax supporting documents you are unable to upload:

  1. Complete this cover page http://staffing.opm.gov/pdf/usascover.pdf using the following Vacancy ID: 1002363.  You must use this fax cover sheet in order for your documents to be matched with your online application.
  2. Fax your documents to (478)757-3144.


REQUIRED DOCUMENTS:

The following documents are required:

  1. Resume
  2. Responses to the Occupational Questionnaire
  3. Other documents - use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), ICTAP/CTAP documentation (for well-qualified, displaced Federal employees), or documentation to support Veterans Preference claims.  You will not be contacted for additional information.

AGENCY CONTACT INFO:

VHA Nationwide DEU
Phone: (501)918-3300
Email: CAVHS.DEU@VA.GOV
Agency Information:
VHA HRSS DEU Central
PLEASE DO NOT MAIL APPLICATIONS
APPLY ONLINE OR FAX ONLY
Thank You, AR
00000
USA

WHAT TO EXPECT NEXT:

After the vacancy announcement closes and a referral certificate is issued, an electronic notification letter - or e-mail - will be sent to applicants who provide an e-mail address.  Otherwise, you will receive a notification letter via the U.S. Postal Service within 2 to 4 weeks.

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Job Announcement Number:

PG-14-EER-1002363

Control Number:

357052200