This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Mission Support Specialist

Department:Department Of Homeland Security

Agency:Immigration and Customs Enforcement

Job Announcement Number:LAG-ERO-1005125-LMA-418-PN

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$74,872.00 to $97,333.00 / Per Year

OPEN PERIOD:

Monday, December 02, 2013 to Friday, December 06, 2013

SERIES & GRADE:

GS-0301-12

POSITION INFORMATION:

Full Time - Permanent

PROMOTION POTENTIAL:

12

DUTY LOCATIONS:

3 vacancies in the following location:
Washington DC, DC View Map

WHO MAY APPLY:

United States Citizens

SECURITY CLEARANCE:

Public Trust - Background Investigation

SUPERVISORY STATUS:

No

JOB SUMMARY:

Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

This is a key position within the Immigration and Customs Enforcement (ICE). ICE utilizes the government's second largest cadre of law enforcement officers to ensure our nation's economic, transportation and infrastructure security. ICE enforces immigration and customs laws. Our talented and courageous workforce identifies criminal activities and eliminates vulnerabilities that pose a threat to our nation's borders.

ICE is the primary investigative arm of the Department of Homeland Security (DHS). With more than 19,000 employees in 400 offices around the world, ICE is a key component of the DHS layered defense approach to protecting our nation. For additional information about ICE and career opportunities go to http://www.ice.gov/

Who May Apply

  • All U.S. citizens
  • For definitions of terms found in this announcement, please click here

Organizational Location: These position are located in the Department of Homeland Security (DHS), U.S. Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), Post Order Custody Review Unit and Travel Document Unit. Duty Location: Washington D.C. 

Note: One or more positions may be filled using this vacancy announcement.

TRAVEL REQUIRED

  • Not Required

RELOCATION AUTHORIZED

  • No

KEY REQUIREMENTS

  • U.S. Citizenship
  • Ability to pass background investigation and drug screen for fed employment
  • Relevant Experience (see Qualifications and Evaluations Tab)
  • Complete Application Package (see How to Apply Tab)
  • Males born after 12/31/59 must certify registration with Selective Service

DUTIES:

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As a Mission Support Specialist you will be responsible for:

  • Assisting in providing information on previous contracts for similar supplies and services and providing necessary acquisition administrative functions, which include issues with the acquisition process;
  • Developing monthly status reports on ongoing issues at the facilities and preparing detailed descriptions of required supplies or services, and assigning tasking requested by leadership on an ongoing basis.
  • Coordinating and performing a wide variety of administrative and management services essential to the operations of the office (including, but not limited to, management and information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment);
  • Serving as an advisor to management on assigned administrative matters;
  • Conducting or participating in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level; and
  • Representing the office in dealings with vendors and organizations within the agency that have primary responsibility for these services.


QUALIFICATIONS REQUIRED:

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You qualify at the GS-12 level if you possess one (1) year of specialized experience equivalent to the GS-11 level, performing duties such as:

  • Applying (and modifying, if necessary) established practices to specific administrative problems which involve many variables;
  • Conducting independent evaluations on administrative functions and preparing study findings, recommendations, and reports;
  • Providing advice on a variety of administrative and management programs and procedures;
  • Making agreements and commitments at meetings and during telephone discussions in accordance with previously received functions; and
  • Performing liaison functions with other organizations, including effectively presenting the organization's needs and establishing harmonious working relations with counterparts.

Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.


Requirements:

Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement. 

Probationary Period: This is a full-time permanent position (Career/Career-Conditional appointment). Upon appointment to this position, you may be required to serve a one-year probationary period.

HOW YOU WILL BE EVALUATED:

We will review your resume and supporting documentation to ensure you meet the basic qualification requirements.  If you meet the minimum qualifications, your experience, education and training  will be rated using an Assessment Questionnaire.  The questions are related to the following fundamental competencies (or Knowledge, Skills, and Abilities) needed to perform the duties of this job: Reasoning, Decision-Making, Problem-Solving, Conscientiousness, Cooperativeness, Oral and Written Communication, Teamwork, Technology Applications, and Managing and Organizing Information.

Based on your responses, you will be placed in one of the following categories:

  1. Best Qualified: Applicants possessing a background that demonstrates a superior level of all evaluation criteria.
  2. Well Qualified:  Applicants possessing a background that demonstrates a satisfactory level of the evaluation criteria.
  3. Qualified:  Applicants possessing the basic qualifications, with general knowledge, skills, and abilities.

Applicants in the best qualified category will be referred to the hiring manager and may be called for an interview.

ICTAP/CTAP Eligibles:  If you have never worked for the federal government, you are not ICTAP/CTAP eligible.  Information about ICTAP or CTAP eligibility is on the OPM's Career Transition Resources website at http://www.opm.gov/ctap/index.asp.  To be considered well qualified under ICTAP/CTAP you must be placed in the well qualified category for this position as described above. 

Veterans:  Veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they are qualified.  Veterans who have a compensable service-connected disability of at least 10% are placed in the best qualified category above non-preference eligibles, except when the position being filled is scientific or professional at the GS-09 grade level or higher. This position is not considered scientific/professional.  For more information regarding veterans' preference, please see: http://www.fedshirevets.gov/job/vetpref/index.aspx.

 


BENEFITS:

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DHS offers competitive salaries and an attractive benefits package:  health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.  Other benefits may include:  flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.  DHS is committed to employee development and offers a variety of employee training and developmental opportunities.  For more information, go to www.dhs.gov/careers and select "benefits".



OTHER INFORMATION:



HOW TO APPLY:

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To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.

Your complete application package must be submitted by 11:59 PM (EST) on Friday, December 06, 2013 to receive consideration.

  • To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
  • Click the Submit My Answers button to submit your application package.
  • It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
  • To verify your application is complete, log into your USAJOBS account,https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
  • To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.


REQUIRED DOCUMENTS:

    • Resume which shows relevant experience, education, and training. Work experience should include job title, duties, employer's name, daytime telephone number and address, starting and ending dates, hours worked per week, and indicate if we may contact your current supervisor.
    • Veterans Documentation reflecting qualifying service for 5pt or 10pt preference (DD-214 or equivalent, SF-15 and VA Letter, as appropriate). Click here for more information.
    • Proof of eligibility if applying for consideration under a priority selection program (e.g. ICTAP) or a special appointing authority.
    • Any other documentation required for qualifications/eligibility (Interchange Agreement eligibility docs, etc.)

 

Faxing Applications or Supporting Documents:

You are encouraged to apply online. Applying online will allow you to review and track the status of your application.

NOTE: If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.

If you completed the occupational questionnaire online and are unable to upload supporting document(s):

  1. To fax your documents, you must use the following cover page http://staffing.opm.gov/pdf/usascover.pdf and provide the required information. The Vacancy ID is 1005125.
  2. Fax your documents to 1-478-757-3144.

If you cannot complete your Application Package online, you may fax all of your materials. Your complete application package must be submitted by 11:59 PM (EST) on Friday, December 06, 2013 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.

To complete the occupational questionnaire and submit via fax:

  1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.
  2. Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items http://www.opm.gov/forms/pdfimage/opm1203fx.pdf.
  3. Fax all six pages of the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.

Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to Friday, December 06, 2013 for further instructions. You must submit all required information by Friday, December 06, 2013. If materials are not received, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. A valid email address is required in order to notify you of the outcome of your application.

AGENCY CONTACT INFO:

HR Assistant
Phone: (949)360-3058
Email: HRASSTDRO@DHS.GOV
Agency Information:
ICE Laguna Service Center
24000 Avila Road 5th Floor
Laguna Niguel, CA
92677
USA

WHAT TO EXPECT NEXT:

Once you submit your application, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the hiring manager for further consideration and interviews.  We will notify you by email the outcome after each of these steps has been completed.  Your status will also be updated on your USAJobs account throughout the process. We expect to make a final job offer within 90 days after the deadline for applications.  If you are selected, we will conduct a suitability/security background investigation.


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Job Announcement Number:

LAG-ERO-1005125-LMA-418-PN

Control Number:

356451000