This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Supervisory Equal Opportunity Specialist

Department:Department Of Health And Human Services

Agency:Office of the Secretary of Health and Human Services

Job Announcement Number:HHS-OCR-DE-14-1000660

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$89,664.00 to $116,652.00 / Per Year


Thursday, November 28, 2013 to Friday, December 06, 2013




Full Time - Permanent




1 vacancy in the following location:
Chicago, IL View Map


United States Citizens


Public Trust - Background Investigation




Become a part of the Department that touches the lives of every American!  At the Department of Health and Human Services (HHS) you can give back to your community, state, and country by making a difference in the lives of Americans everywhere.  It is the principal agency for protecting the health of citizens.  Join HHS and help to make our world healthier, safer, and better for all Americans.

This position is located in the the Department of Health and Human Services (DHHS), Office of the Secretary (OS), Office for Civil Rights (OCR), located in Chicago, Illinois.

This vacancy is also being announced concurrently with vacancy announcement HHS-OCR-MP-14-1000567 under merit promotion procedures.  Please review that announcement to see if you are eligible for consideration under merit promotion procedures.  NOTE:  Applicants must apply separately for each announcement in order to be considered.

Who May Apply:  Open to all United States Citizens.

This announcement may be used to fill multiple positions in multiple locations.


  • Occasional Travel
  • Required travel of 20% domestically


  • No


  • U.S. Citizenship is required.
  • Background investigation required.
  • Travel Required: 20% Domestic


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-Develop strategies for investigations, reviews, outreach, technical assistance, training, and/or policy analysis and implementation.

-Investigate complaints of possible race, color, and national origin, disability, age, or sex discrimination under various legal authorities.

-Conduct compliance reviews of organizations to ensure compliance with civil rights and/or privacy of protected information.

-Provide technical and administrative assistance and outreach to health and human services institutions, agencies, and organizations.

-Monitor compliance plans from recipient entities and works with recipients to correct identified noncompliance problems.

-Prepare expert written testimony and documents for administrative hearings or subsequent court action(s).

-Draft interview reports, relevant case information, letters of findings and proposed compliance agreements.

-Supervise professional and administrative staff.


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Specialized experience:

One year of specialized experience (equivalent to the GS-12 grade level or higher in the Federal service) that included investigating allegations of discrimination, civil rights violations, or privacy issues; negotiating settlements to ensure compliance with federal civil rights and/or health information privacy and security laws and regulations; conducting compliance reviews and monitoring compliance plans; and developing strategies for outreach, technical assistance, and policy analysis related to civil rights and/or health information privacy.


The incumbent should have functional knowledge of, and/or actual work experience independently investigating, and/or serving as a Team Leader regarding the federal Civil rights complaints filed against health and human service providers and organizations that are covered entities and that must comply with the requirements of federal Civil Rights statutes and regulations, and/or health information privacy and security laws and regulations, including:


Title(s) VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973,

Title II of the Americans with Disabilities Act of 1990, Section 1557 of the Affordable Care Act, HIV/AIDS ;

The Age of Discrimination Act of 1975;

The Privacy Rule, Security Rule and Breach Notification Rule of the Health Insurance Portability and Accountability Act (HIPAA);

The 2009 amendments to HIPAA necessitated by implementation of the HIPAA/HITECH Omnibus Final Rule. 


Limited English proficiency and language access; health care disparities and;


The Title II/Olmstead integration mandate.


Conditions of Employment:


1. Security and Background Requirements:  If not previously completed, a background security investigation will be required for all appointees.  Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication.  Failure to successfully meet these requirements may be grounds for appropriate personnel action.  In addition, if hired, a background security reinvestigation or supplemental investigation may be required at a later time.  Applicants are also advised that all information concerning qualifications is subject to investigation.  False representation may be grounds for non-consideration, non-selection and/or appropriate disciplinary action.


2. E-Verify:  If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System.  Federal law requires DHS to use the E-Verify System to verify employment eligibility of all new hires, and as a condition of continued employment obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system.  The U.S. Department of Health and Human Services is an E-Verify Participant.


3. Direct Deposit:  All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.


4. All qualification requirements must be met by the closing date of the announcement.


5. Financial disclosure statement may be required.


6. One-year probationary period may be required.


7. Travel, transportation, and relocation expenses will be paid: No


8. Bargaining Unit Position: No


9. Drug Screening Required: No


10. Recruitment incentives may be authorized: No


11. Student loan repayment incentive authorized: No


12. Annual leave for non-federal service authorized: No


Once the application process is complete, a review of the resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job.  If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position.  Please follow all instructions carefully.  Errors or omissions may affect your eligibility.  Category rating procedures will be used to rate and rank candidates.  The category assignment is a measure of the degree in which your background matches the competencies required for this position.  Qualified candidates will be ranked into one of three categories:  Best Qualified, Well Qualified or Qualified.


The Category Rating Process does not add veterans’ preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category.  Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher).  Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):


Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

1. Knowledge of civil rights statutes and regulations and/or health information privacy statutes.

2. Ability to conduct, analyze and evaluate complaint case data and provide resolution recommendations.

3. Ability to supervise a professional staff.

4. Skill in oral communication.

5. Skill in written communication.


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The Federal Government offers a comprehensive benefits package.  Explore the major benefits offered to most Federal employees at


If you are a veteran with preference eligibility and you are claiming 5-points veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility.  If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form.  For more information on veterans’ preference see


Males born after December 31, 1959 must be registered or exempt from Selective Service (see


For information on "People with Disabilities" please visit


Interagency Career Transition Assistance Program (ICTAP):  For information on how to apply as an ICTAP eligible see  To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85.0 or above on the rating criteria for this position.


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To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (EST) on Friday, December 06, 2013 to receive consideration.

1.    To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

2.    Click the Submit My Answers button to submit your application package.

3.    It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. 

4.    To verify your application is complete, log into your USAJOBS account,, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.  Your uploaded documents may take several hours to clear the virus scan process.

5.    To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement.  You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.


All applicants are required to submit the following supporting document type(s):

Applicants may also submit the following supporting document type(s),which may not be required for all applicants:
   ·Other Veterans Document

Faxing Applications or Supporting Documents:

You are encouraged to apply online.  Applying online will allow you to review and track the status of your application.

NOTE:  If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.

If you completed the occupational questionnaire online and are unable to upload supporting document(s):

1. To fax your documents, you must use the following cover page and provide the required information.  The Vacancy ID is 1000660.

2. Fax your documents to 1-478-757-3144.

NOTE: If you cannot complete the Application Package online, you may fax all of your materials.  The complete application package must be submitted by 11:59 PM (EST) on Friday, December 06, 2013  to receive consideration.  Keep a copy of your fax confirmation in the event verification is needed.

To complete the occupational questionnaire (1203FX form) and submit via fax:

1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.

2. Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items

3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144.  Your 1203FX will serve as a cover page for your fax transmission.

4. This agency provides reasonable accommodation to applicants with disabilities.  If you need a reasonable accommodation for any part of the application and hiring process, please contact <Enter your information or the NCR information here>.  The decision on granting reasonable accommodation will be made on a case-by-case basis.

For Most Effective Resumes Tips visit:

The complete Application Package must be submitted by 11:59 PM (EST) on Friday, December 06, 2013 .


Maria J. Gonzalez
Phone: (202)260-6418
Agency Information:
HHS NCR Center
540 Gaither Road
Rockville, MD


Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful.  The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview.  We expect to make a selection within 45 days of the closing date of this announcement.


You will receive notice via email or by mail, if no email address was provided by you during the application process, once this process is completed (generally 4-6 weeks).

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