This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:IT Specialist (SysAnalysis/CustSpt)

Department:Department of the Navy

Agency:Naval Supply Systems Command

Job Announcement Number:NE32210-11-998423L4709156-D

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$57,408.00 to $74,628.00 / Per Year

OPEN PERIOD:

Wednesday, November 20, 2013 to Monday, November 25, 2013

SERIES & GRADE:

GS-2210-11

POSITION INFORMATION:

Full Time - Permanent

PROMOTION POTENTIAL:

11

DUTY LOCATIONS:

1 vacancy in the following location:
Jacksonville, FL View Map

WHO MAY APPLY:

United States Citizens

SECURITY CLEARANCE:

Not Applicable

SUPERVISORY STATUS:

No

JOB SUMMARY:

The Navy and Marine Corps team offers innovative, exciting and meaningful work linking military and civilian talents to achieve our mission and safeguard our freedoms. Department of the Navy provides competitive salaries, comprehensive benefits, and extensive professional development and training. From pipefitters to accountants, scientists to engineers, doctors to nurses-the careers and opportunities to make a difference are endless. Civilian careers-where purpose and patriotism unite!

This position serves as a senior systems analyst located in that Naval Supply Systems Command (NAVSUP), Business Systems Center (BSC), in Jacksonville, FL. NAVSUP BSC is the Navy's premier Information Technology provider of choice with responsibility to design, develop, and maintain information systems supporting numerous activities in the functional areas of logistics, supply chain management, transportation, finance and accounting, user management and training.

TRAVEL REQUIRED

  • Occasional Travel
  • Position may require travel up to 25% of the time

RELOCATION AUTHORIZED

  • No

KEY REQUIREMENTS

  • You must be a US Citizen.
  • Must be registered for Selective Service, see Legal & Regulatory Guidance.
  • Suitable for Federal employment as determined by background investigation.
  • Selectee may be required to successfully complete a probationary period.
  • You must obtain and maintain a security clearance.

DUTIES:

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  • Responsible for the functional analysis and support in the development and/or maintenance of one or more systems or applications, especially in the areas of Automated Information Technology and Radio Frequency Identification
  • Make the computer environment less vulnerable by correcting flaws and implementing Information Assurance Technical controls in the hardware and software installed within operational systems
  • Assist in the development of an overall test plan for area of responsibility, along with the overall planning and coordinating of the testing process
  • Provide customer support, consultation, and/or instruction for installing, configuring, and troubleshooting Automated Information Technology (AIT) and Radio Frequency Identification (RFID) equipment


QUALIFICATIONS REQUIRED:

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In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered.  Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience.

 

BASIC REQUIREMENT - Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below:
*Attention to Detail - Is thorough when performing work and conscientious about attending to detail
*Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
*Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
*Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

MINIMUM REQUIREMENT - Along with the Basic Requirement listed above, to be qualified for this GS-2210-11 IT Specialist position, you can be found eligible through meeting either the  Specialized Experience or Education requirements specified below:

SPECIALIZED EXPERIENCE - Your resume must demonstrate at least one year of specialized experience at or equivalent to the next lower grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience is defined as experience that is typically in or related to the work of the position to be filled and has equipped you with the particular knowledge, skills, and abilities, to successfully perform the duties of the position. Creditable specialized experience for this position includes at least one year of progressively responsible specialized experience working with principles and processes of IT related to systems analysis and customer support, including: 1) Providing functional analysis and support in the development and maintenance of Automated Information Technology (AIT) and Radio Frequency Identification (RFID);  2) Assisting with feasibility studies and overall system tests to ensure that functional unity interrelationships are functioning properly; 3) Performing IT systems analysis, testing, configuration management, and life cycle management using knowledge of IT system design techniques, approaches, and security/integrity requirements.

EDUCATION SUBSTITUTE FOR SPECIALIZED EXPERIENCE - Possess a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree. Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields stated previously and required the development or adaptation of applications, systems or networks.

 

Additional qualification information can be found from the following Office of Personnel Management web site: 
http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/

 

PART-TIME OR UNPAID EXPERIENCE:Credit will be given for appropriate unpaid and or part-time work.  You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. 

 

As part of the application process, you must complete and submit an occupational questionnaire.  To preview this questionnaire and determine if your experience matches the skills required for this position, click the following link:  View Assessment Questions.


EDUCATION:

Are you using your education to qualify? For positions requiring positive education requirements, or if you are using education to meet all or part of the qualification requirements, you must submit a copy of your transcripts or an itemized list of college courses which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned).   See OPM's General Policies for information on crediting education.

 

Education completed in foreign colleges or universities may be used to meet the qualification requirements if the applicant can provide documentation indicating that the foreign education is comparable to that received in an accredited educational institution in the United States. It is the responsibility of the applicant to provide such evidence when applying for further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

REQUIREMENTS:

  • Selectee is required to participate in the Department of Defense direct deposit of pay program.
  • A security clearance is a requirement of this position. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a position offer or removal.  If you possess a security clearance, please indicate the level and termination date in your resume.
  • Call-back and emergency overtime may be regular requirements of this position. Availability via government cellular phone and/or pager may be required for after-hours help calls.
    SPECIAL TRAINING REQUIREMENT:  Commercial IA certification as per DoD 8570 policy for IA Technical or IA Managerial Level I, II or III that must be obtained in the first six months of hiring. In addition, the appropriate Computing Environment certification for the operating system(s) supported but be obtained.

 

HOW YOU WILL BE EVALUATED:

When the application process is complete, we will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this announcement. You will be rated based on the information provided in your resume and responses to the Occupational Questionnaire, along with your supporting documentation to determine your ability to demonstrate the following knowledge, skills and abilities/competencies: 

  • SYSTEMS ANALYSIS
  • SOFTWARE/HARDWARE CONFIGURATION/TROUBLESHOOTING
  • CUSTOMER SUPPORT  

You will be rated under Category Rating procedures based on the extent to which your experience meets the Knowledge, Skills and Abilities for the position and rated as shown below.  Additional points are not added for veterans’ preference; however, preference is still applied. Applicants eligible for veteran's preference will receive selection priority over non-veterans.

 

If you meet the qualification requirements, your application will be placed in one of three categories:

Best Qualified- Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for announced position.

Highly Qualified-Candidates in this category possess good skills and experience above the minimum requirements for announced position. 

Qualified- Candidates in this category meet the minimum experience requirements for announced position.

 

If, after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience, your score may be adjusted to more accurately reflect your abilities or you may be found ineligible/not qualified.

 

Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.


BENEFITS:

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Department of the Navy offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays and a 401K-type retirement plan.



OTHER INFORMATION:

This Position is subject to Department of Defense Priority Placement Program.

 

This announcement may be used to fill additional vacancies.

 

Relocation expenses may or may not be authorized.

 

A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.

 

The Department of the Navy uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify.


Federal Annuitant Information:

The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants.  Policy information may be found at: http://www.public.navy.mil/donhr/Employment/CivJobOpps/Documents/FedCivAnnuitants.pdf

 

Interagency Career Transition Assistance Program (ICTAP) Eligible: 

ICTAP applicants must be well qualified for the position to receive consideration for special priority selection. A well-qualified ICTAP applicant is one whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements; however, the individual would not necessarily be considered highly or best qualified.  For more information about ICTAP eligibility please review the following link:  http://www.public.navy.mil/donhr/Employment/CivJobOpps/Documents/ICTAP_Statement.pdf

  

Military Spouse Preference (MSP):

http://www.public.navy.mil/donhr/Employment/CivJobOpps/Documents/Mil_Spouse_Pref_Statement.pdf

 

Veteran’s Preference Information:

http://www.public.navy.mil/donhr/Employment/CivJobOpps/Documents/Vet_%20Preference_Statement.pdf



HOW TO APPLY:

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To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account.  Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

 

To apply for this position, you must provide a complete Application Package which includes: 
- Complete Resume.
- Complete Assessment Questionnaire. View Occupational Questionnaire

- Other supporting documentation as required.  Please see the "REQUIRED DOCUMENTS" section to determine if there are other documents you are required to submit. 

 

Your complete application (resume, assessment questionnaire, and all supporting documents) must be submitted by 11:59 pm Eastern Standard Time (EST) on Monday, November 25, 2013

 

If more than one resume is received, only the last resume received and processed will be reviewed. 

 

If you upload your documents, do not fax the same documents.

Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account:  https://mydon.usajobs.gov/Account/Login select Application Status, and click on the more information link under the application status for this position.  

 

If you are unable to apply online or unable to upload your supporting documents follow the directions located at:   http://www.public.navy.mil/donhr/Employment/CivJobOpps/Documents/ApplicationInfo_HowtoApplyviaFax.pdf. 

  

This Vacancy ID is 998423.  

 

Do not email or send hard copy resumes/applications to the Contact Information or Agency Information listed in this vacancy announcement.  All resumes/applications received at the addresses listed in the Contact Information or Agency Information will be destroyed and will not be considered for this vacancy announcement.

 

** It is the applicant's responsibility to verify that information and documents entered, uploaded, or faxed is received, legible and accurate. 

HR will not modify answers/documents submitted by an applicant. **



REQUIRED DOCUMENTS:

The documents you are required to submit vary based on what you are claiming (i.e., applying as a veteran or disabled veteran, applying as a military spouse, etc).  Please review the following link to see if there are any documents you need to provide: Applicant Checklist-External

AGENCY CONTACT INFO:

DON Employment Info Center EIC
Phone: (800)378-4559
Email: DONEIC@NAVY.MIL
Agency Information:
Navy OCHR Philadelphia Ops Center
700 Robbins Avenue
Philadelphia, PA
19111

WHAT TO EXPECT NEXT:

When the application process is complete, your application will be reviewed to determine if you meet the hiring eligibility and qualification requirements listed in this announcement.  You will be rated based on the information provided in your resume and responses to the questionnaire, along with your supporting documentation to determine your level of knowledge, skill, and ability, related to the job requirements.  

 

Best qualified applicants will be referred to the hiring manager. Best qualified applicants with veterans' preference are entitled to initial selection consideration.  If there are a sufficient number of best qualified applicants with veterans' preference, only those veterans will be referred to the hiring manager.  The selecting official may choose to conduct interviews, and once the selection is made, you will receive a notification of the decision.

 

If, after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience your score may be adjusted to more accurately reflect your abilities or you may be found ineligible/not qualified.

Stay informed of changes to your application status by signing up for automatic email alerts at: https://my.usajobs.gov/Account/NotificationSettings.aspx.

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Job Announcement Number:

NE32210-11-998423L4709156-D

Control Number:

355698700