This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Supervisory Social Worker Community Care

Department:Department Of Veterans Affairs

Agency:Veterans Affairs, Veterans Health Administration

Job Announcement Number:VHA-552-14-997629

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$83,314.00 to $108,307.00 / Per Year


Wednesday, November 27, 2013 to Thursday, December 19, 2013




Full Time - Permanent


1 vacancy in the following location:
Dayton, OH View Map


US Citizens and Status Candidates


Not Applicable




Vacancy Identification Number (VIN): 997629 

To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans. 

How would you like to become a part of a team providing compassionate care to Veterans?

This position supervises the organizational unit, Community Care Section which includes, Patient Aligned Care Team (PACT), Emergency Department and is the Contracting Officer Technical Representative (COTR) for the Community Nursing Home Program and Adult Day Health Center. The COTR is responsible for negotiating skills, managing CNHP and ADHC performance monitors and direct patient care with veterans participating in those programs. The incumbent is responsible for the professional and administrative management of this area. The incumbent assists in planning, establishing, and implementing policies and procedures; developing individual and group goals and objectives, as well as, monitoring, operating, evaluating, coordinating and overseeing the staff assigned to this unit. The position requires demonstration of and have strong leadership qualifications and exceptional computers skills. The incumbent also must demonstrate the ability to be data driven decision-making with both examples and experience. The incumbent will assure the social workers whom they supervise are aware of, adhere to all current directives of VHA and meet current JCHAO standards. The incumbent must be licensed or certified by a state at the advance practice level. The social worker must be able to support the medical centers Patient-Driven Strategy goals and Relationship Based Care. They must be able to adapt and show flexibility to the ever changing health care environment.

As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries.

NOTE:  The Professional Standards Board (a peer-review group) will review the selected candidate's education and experience and recommend the step at which the candidate will be placed in that specific grade.  The salary is based on the grade and step approved for the selected candidate.


VA encourages persons with disabilities to apply


  • Not Required


  • No


  • U. S. Citizenship
  • Must pass pre-employment examination
  • English Language Proficiency required
  • Designated and-or Random Drug Testing required
  • Background and-or Security Investigation required


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The incumbent assumes the supervisory and administrative responsibility for the management of the assigned social workers who function within various programs in the VA Hospital. As the supervisor, the incumbent assists in planning, establishing, and implementing policies and procedures; developing individual or group goals and objectives as well as monitoring, operating, evaluating, coordinating and overseeing the Social Work staff of the assigned program. The incumbent will assure the Social Workers whom they supervise are aware of, adhere to all current directives of VHA, and meet Joint Commission standards, State licensure standards and VA-OIG expectations.

The incumbent may supervise a group of employees performing work at various GS levels up to their own grade and provides administrative, technical and clinical supervision necessary for accomplishing the work of the unit/service.

Performs the administrative and personnel management function relative to staff supervised.  Incumbent establishes guidelines and performance expectations for staff, which are clearly communicated through the formal employee performance management system.  Observes workers' performance;demonstrates and conducts work performance critiques.  Provides informal feedback and periodically evaluates employee performance.  Incumbent is able to resolve informal complaints and grievances.  Develops work improvement plans, recommending personnel actions as necessary.  He/She provides advice and counsel to workers related to work and administrative matters.  Effects disciplinary measures as appropriate to the authority delegated in this area.  Reviews and approves or disapproves leave requests.  Incumbent assures that subordinates are trained and fully comply with the provisions of the safety regulations.

The incumbent is responsible for furthering the goals of equal employment opportunity (EEO) by taking positive steps to assure the accomplishment of affirmative action objectives and by adhering to nondiscriminatory employment practices in regard to race, color, religion, sex,and affirmative action for the area under incumbent supervision in the following:  (1) merit promotion of employees and recruitment and hiring of applicants; (2) fair treatment of all employees; (3) encouragement and recognition of employee achievements; (4) career development of employees; and(5) full utilization of their skills.

Incumbent supervises employees to accomplish the work of the organization unit.  Exercises supervisor authorities and responsibilities involving work assignment and review, as well as the administrative and personnel management functions relative to the staff supervised.

The incumbent performs a wide range of services and provides technical assistance to State, local, and private agencies, and universities.  Technical assistance provided to monitor activities and program reviews, and the development and analysis of information.  In addition, the incumbent uses sound judgment in the interpretation of trends and patterns; the application of guidelines; and the recommendation of program enhancements.  The incumbent performs program analysis, development, review, research, design, and contact work as possible with various agencies (public, DOD, state, etc.).Performs work related to the review,monitoring, analysis, planning and assessment of various programs. Responsible for key project activities related to the planning, development, and implementation of the project component.  A substantial portion of the workload directed by this position will be carried out at one or more locations that are physically removed from the main unit under conditions that make day-to-day supervision difficult to administer.  This position supervises an organizational unit.  Performs other related duties as assigned.


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  • U.S. citizenship.  
  • Master's Degree in Social Work (MSW) from a school of Social Work fully accredited by the Council on Social Work Education (CSWE).
  • Licensed or Certified by a State to indepently practice social work at the Master's degree
  • Proficient in Spoken and Written English


       a.   Creditable Experience

    (1)   Knowledge of Current Professional Social Work Practices.   To be creditable, the experience must have required the use of knowledge, skills, abilities, and other characteristics associated with current professional social work practice.   The experience or education must be post-MSW degree.   Experience and education satisfying this requirement must be active professional practice, which is paid/non-paid employment as a professional social worker, as defined by the appropriate state licensing board.

    (2)   Quality of Experience.   Experience is only creditable if it is obtained following graduation with a master's degree in social work and if it includes work as a professional social worker directly related to the position to be filled.   Qualifying experience must also be at a level comparable to social work experience at the next lower level.

    (3)   Advanced Practice Level.   Advanced Practice Level is defined as the ability to provide independent and expert clinical psychosocial and case management services in a specialized area of practice to veterans who tend to have serious and severe crises, may lack any familial and community support,may be poor self-monitors, may frequently fail to comply with instructions and treatment, or may have major deficits in coping skills and require continuing professional psychological support.   The advanced practice or Senior Social Worker has an increased depth and breadth of practice skills; has expertise in participating in the professional development of colleagues through mentorship and teaching; demonstrates leadership in developing and expanding professional intervention strategies; demonstrates leadership in defining and attending to professional practice issues; and has the ability to expand the conceptual knowledge of the profession.   The advanced practice or Senior Social Worker will make independent professional decisions and recommendations for agency action; the consequences to the veteran of these decisions and actions may be quite serious.   Work involves intensive social work services requiring the exercise of mature professional judgment and the flexible use of a wide range of complex social work practice skills not typically required in routine social work interventions.   The advanced practice or senior social workers has mastered a range of specialized interventions and provides consultation to colleagues, renders professional opinions based on experience and expertise, develops new models of psychosocial assessment or intervention, and incorporates complex multiple causation in differential diagnosis and treatment.   The advanced practice or Senior Social Worker utilizes outcome evaluations to further treatment and designs system changes based on empirical findings.

    (4)   Differentiating Full Performance Level from Advanced Practice Level.   This is done based on the differences between independent practice, which is required for all VHA social workers, and advanced practice.   A social worker practicing at the independent level has a generalized knowledge of practice, whereas the social worker practicing at the advanced level has specialized knowledge of practice typically related to a particular diagnosis or patient population.   The advanced practice social worker can be further differentiated from the independent practice social worker by his/her ability to expand clinical knowledge in the profession, provide consultation and guidance to colleagues, role model effective social work practice skills,teach or provide orientation to less experienced social workers, develop innovations in practice interventions, and provide clinical supervision for social work licensure or certification.   A social worker with advanced practice skills and personal qualifications that meet the standard for the Senior Social Worker will have passed an advanced generalist or clinical ASWB examination and be assigned to a position that requires use of the advanced practice skills in order to be considered for the senior social worker grade.

    (5)   Part-Time Experience.   Part-time experience as a professional social worker is creditable according to its relationship to the full-time work week.   For example, a social worker employed 20 hours a week, or on a 1/2-time basis, would receive 1 full-time work week of credit for each 2 weeks of service.

    (6)   Fellowships or Post-Graduate Training.   Fellowship and post-graduate training programs are typically in a specialized area of clinical practice, i.e., group or family practice.   Training as a fellow or post-graduate may be substituted for creditable experience on a year-for-year basis.

    (7)   Practicum in a VA Setting.   A VHA practicum experience may not be substituted for experience, as the practicum (field placement) is completed prior to graduation with a master's degree in social work.

In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates.

KSA 1-  In-depth knowledge of the program coordinated, and demonstrated

KSA 2 - knowledge and ability to write policies, procedures, and/or practice guidelines for the program. 

KSA 2 -  Knowledge and skill in management/administration, which includes supervision, consultation, negotiation, and monitoring.   

KSA 3 - Ability to supervise multidisciplinary staff assigned to the program.  

KSA 4  Ability to organize work, set priorities, meet multiple deadlines, and evaluate assigned program area(s).  

KSA 5 - Ability to provide training, orientation,consultation and guidance within clinical specialization of practice 

KSA 6 - Knowledge and skill in management/administration, which includes supervision,consultation, negotiation, and monitoring.  

KSA 7 - Ability to ensure provision of clinical social work services by supervised social workers. 

KSA 8 - Ability to provide administrative supervision and clinical supervision, including supervision for social work licensure.

PHYSICAL REQUIREMENTS:  See VA Directive and Handbook 5019



References : Input applicable reference and links.   For example:   VA Handbook 5005/23, Part II, Appendix F7, SOCIAL WORKER QUALIFICATION STANDARD , dated February 2009,  and OPM Group Coverage Qualification Standard for Professional and Scientific Positions at ( or you may use the following generic citation) VA Handbook 5005 at (also available in the local Human Resources Office) and OPM Group Coverage Qualification Standard for Professional and Scientific Positions at

APPLICANTS PLEASE NOTE:  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.)  Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.  Applicants can verify accreditation at the following website: All education claimed by applicants will be verified by the appointing agency accordingly.  If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

When applying for Federal Jobs, eligible Veterans should claim preference on their application or résumé. Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must complete an SF 15, Application for 10-Point Veteran Preference. Veterans who are still in the service may be granted tentative preference on the basis of information contained in their applications, but they must produce a DD Form 214 Certificate of Release or Discharge from Active Duty or other proof prior to appointment to document entitlement to preference.  For more information on Veterans' Preference, please visit


Your application, résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.  You may also be evaluated based upon the question responses you provide during a structured interview.  In responding to structured interview questions you should be sure to cite specific examples of experience, explain exactly what you did, and the outcome.


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Working for the Department of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, thrift savings plan, and participation in the Federal Employees Retirement System. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life.  For more information please visit us at


This job opportunity announcement may be used to fill additional vacancies.


This position is in the Excepted Service and does not confer competitive status. 


Receiving Service Credit for Earning Annual (Vacation) Leave:  Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.   VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service.  This credited service can be used in determining the rate at which they earn annual leave.


Relocation Expenses: Relocation expenses ARE NOT authorized for this position.


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To begin the process, click the Apply Online button at the right side of this screen to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

YOU MUST INCLUDE VA FORM 10-2850c IN YOUR APPLICATION PACKAGE TO BE CONSIDERED FOR THIS VACANCY.   You may upload the completed form to your USAJOBS or Application Manager account if you apply online.  Then you can use the uploaded form again and again when applying for future vacancies.  Please see this guide ( for more information on uploading and re-using the form in your applications.  Other required forms and documents can also be saved in your account and used the same way.  Applicants are urged to apply online; this process is much easier and faster.

Note: To return to a previously Saved or Incomplete application, just reapply through your account in USAJOBS.  Check your account ( to see the status of your application after applying, including any messages that may have been sent to you.

If you cannot apply online:

  1. Click the following link to view and print the occupational questionnaire: View Occupational Questionnaire.
  2. Print this 1203FX form to provide your response to the occupational questionnaire:
  3. Fax the completed 1203FX form along with all supporting documents to (478)757-3144.  Your 1203FX form must be placed on top of all materials being faxed and will serve as a cover page for your fax transmission.
  4. Keep a copy of your fax receipt in case verification is needed.

To fax supporting documents you are unable to upload:

  1. Complete this cover page using the following Vacancy ID: 997629.  You must use this fax cover sheet in order for your documents to be matched with your online application.
  2. Fax your documents to (478)757-3144.

The complete Application Package must be submitted by 11:59 PM (EST) on Thursday, December 19, 2013.


Need additional assistance on How To Apply Online: Click on the link for the Application Manager Quick Start Guide.


You must provide a complete Application Package which includes:

  1. CV or Resume.
  2. VA Form 10-2850c - Application for Associated Health Occupations (Available at (required).
  3. Occupational Questionnaire
  4. Optional Form 306 - Declaration for Federal Employment (Available at  
  5. If prior military service, include all copies of your DD Forms 214 - Certificate of Release or Discharge from Active Duty (required).   Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must also complete and submit an SF 15, Application for 10-Point Veteran Preference (available at  
  6. If currently employed in the VA system, include latest SF-50 - Notification of Personnel Action. (required).


Mailed documents will not be accepted


Kim M. Hillyer
Phone: (937)268-6511x1257
Agency Information:
Department of Veteran Affairs
4100 West Third Street
HRM Service
Dayton, OH


After we receive your complete application package (including any required documents), your qualifications will be reviewed to decide if you meet the basic requirements.  You will be notified when this decision is made.

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