Job Overview


Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

Immigration and Customs Enforcement is the principal investigative arm of the U. S. Department of Homeland Security (DHS) and the second largest investigative agency in the Federal government.  Created in 2003 through a merger of the investigative and interior enforcement elements of the U. S. Customs Service and the Immigration and Naturalization Service, ICE now has more than 20,000 employees in more than 400 offices in the United States and 47 foreign countries around the world.  ICE is a key component of the DHS layered defense approach to protecting our nation.  For additional information about ICE and career opportunities, go to

Who May Apply:

  • Current U.S. Immigration and Customs Enforcement employees (in the 1811 series) with competitive status who are serving on a career or career-conditional appointment.

For definitions of terms found in this announcement, please click here

Organizational Location: This position is located in the Department of Homeland Security, Immigration and Customs Enforcement, Office of Professional Responsibility in El Paso, TX. 

    Relocation expenses will be paid. 

This is a non-bargaining unit position.


As a Supervisory Criminal Investigator (Special Agent-in-Charge) you will perform the following duties:

  • Provide administrative and technical supervision necessary for accomplishing the work of the unit;
  • Perform administrative, logistic and human resource management functions relative to the staff supervised;
  • Establish guidelines and performance expectations for staff members;
  • Develop work improvement plans, recommend personnel actions and provide advice and counsel to employees related to work and administrative matters;
  • Resolve informal complaints and grievances; effect disciplinary measures as appropriate;
  • Further the goals of equal employment opportunity (EEO) by taking positive steps to ensure the accomplishment of agency EEO objectives and by adhering to nondiscriminatory employment practices in regard to race, color, religion, sex, national origin, age or handicap;
  • Plan and develop national and special investigative programs, make recommendations for the introduction of new programs and acceleration of existing programs;
  • Develop or recommend instructions for nationwide dissemination that are designed to improve the efficiency of operation, promote the development and utilization of greater skills and improved techniques;
  • Direct and control programs to combat concentrated or widespread patterns of illegal activity;
  • Performs other duties as assigned.

Travel Required

  • Occasional Travel
  • You will be required to travel frequently.

Relocation Authorized

  • Yes
  • Relocation expenses will be authorized