This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:SUPERVISORY PROGRAM MANAGER

Department:Department Of Homeland Security

Agency:Immigration and Customs Enforcement

Job Announcement Number:LAG-PRO-990800-SD-690-PN

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$105,211.00 to $136,771.00 / Per Year

OPEN PERIOD:

Thursday, November 07, 2013 to Thursday, November 21, 2013

SERIES & GRADE:

GS-0340-14

POSITION INFORMATION:

Full Time - Permanent

PROMOTION POTENTIAL:

14

DUTY LOCATIONS:

1 vacancy in the following location:
Washington DC, DC View Map

WHO MAY APPLY:

United States Citizens

JOB SUMMARY:

Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

This is a key position within the Immigration and Customs Enforcement (ICE). ICE utilizes the government's second largest cadre of law enforcement officers to ensure our nation's economic, transportation and infrastructure security. ICE enforces immigration and customs laws. Our talented and courageous workforce identifies criminal activities and eliminates vulnerabilities that pose a threat to our nation's borders.

ICE is the primary investigative arm of the Department of Homeland Security (DHS). With more than 19,000 employees in 400 offices around the world, ICE is a key component of the DHS layered defense approach to protecting our nation. For additional information about ICE and career opportunities go to http://www.ice.gov/ .

Who May Apply

  • All U.S. citizens

For definitions of terms found in this announcement, please click here .

Organizational Location: This position is located in the Department of Homeland Security (DHS), U.S. Immigration and Customs Enforcement (ICE), Office of the Director, Privacy and Records Office; Duty Location: Washington, DC.

Relocation Expenses: Relocation expenses will not be paid.

Note: One or more positions may be filled using this vacancy announcement.

KEY REQUIREMENTS

  • U.S. Citizenship
  • Ability to pass background investigation and drug screen for fed employment
  • Relevant Experience (see Qualifications and Evaluations Tab)
  • Complete Application Package (see How to Apply Tab)
  • Males born after 12/31/59 must certify registration with Selective Service

DUTIES:

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As a Supervisory Program Manager in the Privacy and Records Office, you will serve as the ICE Records Officer and supervise staff in the Records Branch.  You will oversee the agency's compliance activities under the Federal Records Act and the agency's Alien File compliance program.  Specifically, you will:

  • Identify and resolve, as applicable, unique federal records and information management issues where no policy exists, taking innovative actions to address new needs and/or issues.
  • Practice sound position management when assigning work, combining/separating duties, establishing and abolishing positions, and in fulfilling other human resources management duties and responsibilities.
  • Ensure that assigned programs and processes are covered by internal controls and that appropriate precautions are taken to prevent fraud, waste, and misuse of resources in accordance with the Federal Managers' Integrity Act (FMIA).
  • Direct a program segment that performs professional, technical, and/or administrative work. The program directed and services provided have a significant impact on a substantial part of the agency, and facilitates the organization's accomplishment of its primary mission or programs administered nationwide.
  • Perform liaison with management and high-ranking officials in other DHS components, other Federal agencies, top-level managers in DHS, and various governing boards/committees.


QUALIFICATIONS REQUIRED:

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GS-14: You qualify for the GS-14 grade level if you possess one (1) year of specialized experience at the GS-13 level performing duties such as:

  • Implementing internal controls for assigned programs and processes and undertaking appropriate precautions to prevent fraud, waste, and misuse of resources.
  • Managing or administering a professional, technical, and/or administrative program or program segment where you provided expert and authoritative advice on program issues to higher-ranking officials within your organization or in other organizations.
  • Directing, implementing, and/or overseeing records management laws and/or requirements within a federal agency, in a state or local government agency, or private industry.

 

Qualification requirements must be met by the closing date of this announcement.  Qualification claims will be subject to verification.


Requirements:

Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement. 

Probationary Period: This is a full-time permanent position (Career/Career-Conditional appointment). Upon appointment to this position, you may be required to serve a one-year probationary period.

HOW YOU WILL BE EVALUATED:

We will review your resume and supporting documentation to ensure you meet the basic qualification requirements.  If you meet the minimum qualifications, your experience, education and training  will be rated using an Assessment Questionnaire.  The questions are related to the following fundamental competencies (or Knowledge, Skills, and Abilities) needed to perform the duties of this job: managing human resources; planning and evaluating; financial, information, and conflict management; leadership; problem solving; and reasoning and organizational awareness.

Based on your responses, you will be placed in one of the following categories:

  1. Best Qualified: Applicants possessing a background that demonstrates a superior level of all evaluation criteria.
  2. Well Qualified:  Applicants possessing a background that demonstrates a satisfactory level of the evaluation criteria.
  3. Qualified:  Applicants possessing the basic qualifications, with general knowledge, skills, and abilities.

Applicants in the best qualified category will be referred to the hiring manager and may be called for an interview.

ICTAP/CTAP Eligibles:  If you have never worked for the federal government, you are not ICTAP/CTAP eligible.  Information about ICTAP or CTAP eligibility is on the OPM's Career Transition Resources website at http://www.opm.gov/ctap/index.asp.  To be considered well qualified under ICTAP/CTAP you must be placed in the well qualified category for this position as described above. 

Veterans:  Veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they are qualified.  Veterans who have a compensable service-connected disability of at least 10% are placed in the best qualified category above non-preference eligibles, except when the position being filled is scientific or professional at the GS-09 grade level or higher. This position IS NOT considered scientific/professional.  For more information regarding veterans' preference, please see: http://www.fedshirevets.gov/job/vetpref/index.aspx.

 


BENEFITS:

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DHS offers competitive salaries and an attractive benefits package:  health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.  Other benefits may include:  flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.  DHS is committed to employee development and offers a variety of employee training and developmental opportunities.  For more information, go to www.dhs.gov/careers and select "benefits".



OTHER INFORMATION:

Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.

Supervisory/Managerial Probationary Period: This is a supervisory position, under provisions of the Civil Service Reform Act, first time supervisors and/or managers will be required to serve a 1-year probationary period. You may also be required to complete an appropriate supervisory training course within the one year of assignment to this position. .



HOW TO APPLY:

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To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.

Your complete application package must be submitted by 11:59 PM (EST) on Thursday, November 21, 2013 to receive consideration.

  • To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
  • Click the Submit My Answers button to submit your application package.
  • It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
  • To verify your application is complete, log into your USAJOBS account,https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
  • To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.


REQUIRED DOCUMENTS:

  • Resume which shows relevant experience, education, and training. Work experience should include job title, duties, employer's name, daytime telephone number and address, starting and ending dates, hours worked per week, and indicate if we may contact your current supervisor.
  • Veterans Documentation reflecting qualifying service for 5pt or 10pt preference (DD-214 or equivalent, SF-15 and VA Letter, as appropriate). Click here for more information.
  • Proof of eligibility if applying for consideration under a priority selection program (e.g. ICTAP/CTAP) or a special appointing authority.

 

Faxing Applications or Supporting Documents:

You are encouraged to apply online. Applying online will allow you to review and track the status of your application.

NOTE: If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.

If you completed the occupational questionnaire online and are unable to upload supporting document(s):

  1. To fax your documents, you must use the following cover page http://staffing.opm.gov/pdf/usascover.pdf and provide the required information. The Vacancy ID is 990800.
  2. Fax your documents to 1-478-757-3144.

If you cannot complete your Application Package online, you may fax all of your materials. Your complete application package must be submitted by 11:59 PM (EST) on Thursday, November 21, 2013 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.

To complete the occupational questionnaire and submit via fax:

  1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.
  2. Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items http://www.opm.gov/forms/pdfimage/opm1203fx.pdf.
  3. Fax all six pages of the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.

Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to Thursday, November 21, 2013 for further instructions. You must submit all required information by Thursday, November 21, 2013. If materials are not received, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. A valid email address is required in order to notify you of the outcome of your application.

AGENCY CONTACT INFO:

HR Assistant
Phone: (949)360-3058
Email: HRASSTDRO@DHS.GOV
Agency Information:
ICE Laguna Service Center
24000 Avila Road 5th Floor
Laguna Niguel, CA
92677
USA

WHAT TO EXPECT NEXT:

Once you submit your application, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the hiring manager for further consideration and interviews.  We will notify you by email the outcome after each of these steps has been completed.  Your status will also be updated on your USAJobs account throughout the process. We expect to make a final job offer within 90 days after the deadline for applications.  If you are selected, we will conduct a suitability/security background investigation.


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Job Announcement Number:

LAG-PRO-990800-SD-690-PN

Control Number:

354938800