Job Overview


Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career?  If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

When disaster strikes, America looks to FEMA. Now FEMA looks to you. Join our team and use your talent to support Americans in their times of greatest need. The Federal Emergency Management Agency (FEMA) prepares the nation for all hazards and manages Federal response and recovery efforts following any national incident. We foster innovation, reward performance and creativity, and provide challenges on a routine basis with a well-skilled, knowledgeable, high performance workforce. Please visit for additional information.

This position is located in the Office of External Affairs, Federal Emergency Management Agency (FEMA), within the Department of Homeland Security (DHS). The office is responsible for the dissemination of emergency management information to the media and general public in support of FEMA's mission to prepare for, respond to, recover from and reduce the risk from all hazards. The Public Affairs Division leads the efforts to communicate the agency’s key messages across a broad and diverse public. This position starts at a salary of $51,630 (GS-9) and $62.467 (GS-11). Apply for this exciting opportunity to become a member of the Office of External Affairs.

Promotion Potential: Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.               EMERGENCY ASSIGNMENT: Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.

This position is being announced under FEMA's CORE Program (Cadre of On-call Response/Recovery employees).  These positions are authorized under P.L. 93-288 to perform temporary disaster work and are funded from the Disaster Relief Fund.  Appointments are excepted service, temporary appointments.  This is a 2 year temporary appointment in the Excepted Service. 


In this position the incumbent is responsible for planning and carrying out the project or assignment including resolving most problems, coordinating the work with others, interpreting policy in terms of established objectives, determining approach to be taken, and the methods and techniques to be employed. Typical duties are:

  • Lead the development of digital strategic communications plans. Coordinates agency messages, especially through the use of new media. Lead the implementation of web communications tools into disaster operations at Joint Field Offices, Regional Response Coordination Centers, and the National Response Coordination Center. The incumbent also collaborate with ESF 15 staff, or those from other Emergency Support Functions to assist disaster response and recovery operations.
  • Lead research on emerging opportunities in social media and digital communication to engage those impacted by disasters. Conduct independent examination of academic and private sector best practices and actively network with ESF 15 partner agencies and organizations to help determine disaster-related online tools to better reach disaster survivors.
  • Collaborate with internal and external partners to identify and implement new digital engagement outreach opportunities to serve disaster survivors. Collaborate with Open FEMA data team to utilize web channels to better serve emergency response partners and disaster survivors. Work as a liaison to FEMA’s Geospatial Information team to leverage new opportunities and disaster-relevant projects.
  • Lead the development of content for any disaster-related social media channels. Collaborate with ESF 15 to engage disaster survivors through new digital communication outreach opportunities. Utilize social media channels to deliver timely safety information before, during, and after emergencies.
  • Analyze digital engagement statistics and metrics to gauge the effectiveness of FEMA’s outreach to those impacted by disasters. Manage the development of digital engagement activity for senior External Affairs leadership at headquarters, regional offices, and in Joint Field Offices.