Job Overview


Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career?  If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

When disaster strikes, America looks to FEMA. Now FEMA looks to you. Join our team and use your talent to support Americans in their times of greatest need. The Federal Emergency Management Agency (FEMA) prepares the nation for all hazards and manages Federal response and recovery efforts following any national incident. We foster innovation, reward performance and creativity, and provide challenges on a routine basis with a well-skilled, knowledgeable, high performance workforce. Please visit for additional information.

This position is located in the Office of External Affairs, Federal Emergency Management Agency (FEMA), within the Department of Homeland Security (DHS). The office is responsible for the dissemination of emergency management information to the media and general public in support of FEMA's mission to prepare for, respond to, recover from and reduce the risk from all hazards. The Public Affairs Division leads the efforts to communicate the agency’s key messages across a broad and diverse public. This position starts at a salary of 42,209 (GS-7) and $51,630 (GS-9). Apply for this exciting opportunity to become a member of the Office of External Affairs.

Promotion Potential: Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.
EMERGENCY ASSIGNMENT: Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.

This position is being announced under FEMA's CORE Program (Cadre of On-call Response/Recovery employees).  These positions are authorized under P.L. 93-288 to perform temporary disaster work and are funded from the Disaster Relief Fund.  Appointments are excepted service, temporary appointments.  This is a 2 year temporary appointment in the Excepted Service. 


In this position the incumbent uses established procedures, techniques and formats in carrying out the assignment but exercises judgment in selecting which of the various guidelines is most appropriate for each assignment. Typical assignments include:

  • Assist in implementing multi-lingual digital engagement channels into disaster operations at Joint Field Offices, Regional Response Coordination Centers, and the National Response Coordination Center. Collaborate with ESF 15 staff, or those from other Emergency Support Functions to assist disaster response and recovery operations.
  • Provides advice on outreach strategies to Spanish speaking audiences as programs develop communication plans. Recommends approaches, specific topics or aspects to be emphasized, and the most effective vehicle(s) to use for intended audience.
  • Develop content for any disaster-related, multi-lingual social media channels. Collaborate with ESF 15 to engage disaster survivors through new digital communication outreach opportunities. Utilize social media channels to deliver timely safety information before, during, and after emergencies to those with limited English proficiency.
  • Provide recommendations on specific topics or aspects to be emphasized, and the most effective vehicle(s) to use for intended audience. Assist in developing and writing informational materials designed to reach selected national audiences through digital media with an emphasis on Spanish language digital media.
  • Assist with the analysis of digital engagement statistics and metrics to gauge the effectiveness of FEMA’s multi-lingual outreach to those impacted by disasters. Assist in the creation of reports of digital engagement activity for senior External Affairs leadership at headquarters, regional offices, and in Joint Field Offices, as needed.