This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Supervisory HPO Operations Analyst

Department:Department Of The Treasury

Agency:Treasury, Departmental Offices

Job Announcement Number:14-DO-049DH

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$123,758.00 to $155,500.00 / Per Year

OPEN PERIOD:

Wednesday, November 06, 2013 to Wednesday, November 13, 2013

SERIES & GRADE:

GS-0301-15

POSITION INFORMATION:

Position is at the full performance level. - This is a TERM appointment, not to exceed 2 years, may be extended for up to 2 more years.

PROMOTION POTENTIAL:

15

DUTY LOCATIONS:

1 vacancy - Washington DC, DC View Map

WHO MAY APPLY:

U.S. citizens; no prior Federal experience is required.

JOB SUMMARY:

The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. Today, as the steward of U.S. economic and financial systems, Treasury is a major and influential participant in the global economy. There are many Treasury bureaus and offices, with over 100,000 employees, working together to face and meet the challenges of our nation. Treasury headquarters, the Departmental Offices, has responsibility for formulating policy and the overall management of the Department of the Treasury.

The Office of Financial Stability (OFS) was established at the Department of the Treasury under the Emergency Economic Stabilization Act of 2008. Although the authority of OFS to make new commitments of TARP funds has expired, OFS continues to be responsible for disbursing funds under commitments already made, which include programs to help homeowners prevent avoidable foreclosures.  OFS also is responsible for managing and disposing of previous investments, which currently consist of approximately $32 billion in outstanding investment in various banks, the auto industry, and other financial institutions.  OFS is part of the Office of Domestic Finance, which is part of the Departmental Offices.

This is a term position. Term employees are eligible for health and life insurance benefits, annual and sick leave, and the full array of retirement benefits. A term appointment does not confer eligibility for transfer to another agency. A term employee does not acquire competitive status or eligibility to be converted to a career conditional appointment, nor is the time served under a term appointment creditable toward career tenure. A term appointment carries no implied or specific commitment of consideration for, or placement into, a permanent appointment. Term appointments are used to fill positions which are expected to last longer than one year but which are clearly not of a continuing nature and will terminate upon completion of work.

KEY REQUIREMENTS

  • We offer opportunities for flexible work schedules.
  • Click "Print Preview" to review the entire announcement before applying.

DUTIES:

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As a Supervisory HPO Operations Analyst, you will:

  • Manage the implementation of enhancements for the Making Home Affordable program.
  • Lead analysis of program needs and development of means to handle those needs.
  • Oversee to ensure that borrowers are receiving refinances and modifications.
  • Interface at senior level with leading mortgage servicers.
  • Identify and resolve operational issues.


QUALIFICATIONS REQUIRED:

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In order for your application to be considered, you must meet the following requirements by the closing date of this announcement:


Specialized Experience at the GS-15 level:  You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-14 grade level in the Federal Service, which has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience for this position includes all of the following:

  • Knowledge of the principles and practices of the home mortgage industry or financial services industry
  • Experience with banking and financial regulations
  • Experience with call center management & operations
  • Strong analytical skills
  • Ability to manage multiple projects, timelines and priorities.
The experience may have been gained in either the public or private sector. One year of experience refers to full-time work; part-time work is considered on a prorated basis.
 

HOW YOU WILL BE EVALUATED:

Your application includes your:
1. Resume,
2. Responses to the online questions, and
3. Required supporting documents.

This announcement is issued under "direct-hire" authority. Consistent with 5 U.S.C 3304(a)(3) and OPM regulations (5 CFR 337 Subpart B) on direct-hire: All candidates who meet all the qualification and other eligibility requirements may be referred for consideration. Competitive examining rules providing for rating and ranking and veterans' preference do not apply.
We will evaluate your application by comparing your description of your work experience, level of responsibility, and accomplishments, with the requirements of the position to determine eligibility.
If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)), you must be found minimally qualified to receive special selection priority.We recommend that you preview the online questions for this announcement before you start the application process.
To preview questions please click here.


BENEFITS:

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Our comprehensive benefits are very generous.  Our benefits package includes:   
- Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.
- Ten paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year.
- Access to insurance programs that may be continued after you retire.
- A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums.
- A retirement program which includes employer-matching contributions.
- Learn more about Federal benefits programs at: https://help.usajobs.gov/index.php/Pay_and_Benefits

OTHER INFORMATION:

THIS IS A TERM POSITION, NOT TO EXCEED 2 YEARS; MAY BE EXTENDED UP TO A TOTAL OF 2 MORE YEARS.
  • We may select from this announcement or any other source to fill one or more vacancies.
  • We will not pay relocation expenses.
  • This is a non-bargaining designated position.

CONDITIONS OF EMPLOYMENT:  If selected for this position, you will be required to:
  • Complete a one-year trial period (unless already completed).
  • Complete a Declaration for Federal Employment to determine your suitability for Federal employment.
  • If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
  • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9 (http://www.uscis.gov/files/form/I-9_IFR_02-02-09.pdf). Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
  • Successfully complete a background investigation.
  • Obtain and maintain a security clearance at an appropriate level for this position.
  • File a Confidential Financial Disclosure Report within 30 days of appointment and annually thereafter, if applicable.
  • Undergo an income tax verification, if applicable.
  • Obtain and use a Government-issued charge card for business-related travel, if applicable.


HOW TO APPLY:

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The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m., Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
If you are experiencing system issues with your application, please contact the CareerConnector Help Desk at careerconnectorhelp@treasury.gov and/or the USAJobs Help Desk.
Treasury provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
Step 1 - Create or Upload a resume with USAJOBS (www.usajobs.gov)
-We suggest you go to the end of the Qualifications & Evaluation section of the job announcement to preview the online questions that you will answer in Step 3. You may need to customize your resume to ensure that it supports your responses to these questions. For more resume tips click here.
-You may create a resume in USAJOBS or upload one of your own choosing. Although you must enter your Social Security Number (SSN) for USAJOBS, we will only see the last four digits for identification purposes.
Step 2 - Apply Online
Click the "Apply Online" link of this announcement and then select the resume you wish to submit with your application. You will be redirected to the Department of the Treasury's CareerConnector website to complete the application process.
Step 3 - Answer the Online Questions and Submit Your Online Application
If this is your first time on Treasury's CareerConnector website, you will be prompted to register by answering questions related to your eligibility for Federal employment. The system will save these responses and take you back to the main screen so that you can answer the job-specific questions. Select "Take me to the assessment" and click on the "Continue" button to answer the job-specific questions. You must answer all the questions and click the "Finished" button.
Step 4 - Review and Confirm Your Submission
You will now have the option to upload a document or print fax cover-sheets for your required documents (see step 5 for details). Once you click "Done," you will see a summary of your application for your review. You may also print a copy for your records. When you click "Finished" at the bottom of the page, you will then be directed back to USAJOBS where you can confirm that your application has been submitted and track your application status.
Step 5 - Submit Required Documents
You can submit any required documents (discussed below) by document upload or fax. Whichever method you choose, please include the job announcement number with your documents. To protect your privacy, we encourage you to remove your SSN from any documents that you submit.
Document Upload:
You may upload supporting documents in one of two ways:
1. Once you finish answering the questions in the job announcement, you will be prompted to upload your document(s) to your application. You will be given the choice to either upload the document as part of the application process or you can select a document that you've already loaded on USAJOBS. or
2. You can upload a document to an existing application by logging into your USAJOBS account profile. Click on "My Applications" and search for the vacancy. Once you've located the vacancy, click on the vacancy and select "Apply Online." Move through your existing application to the Documents page and select Upload in order to add a document to your application. Be certain to review your complete application for confirmation that the document uploaded.
In the Application Review section, you may verify acceptance of your documents in CareerConnector if you see them listed on the "Vacancy Documents" screen. Then, click on "Finished" to be returned to USAJOBS.
Fax: Create a fax cover-sheet in CareerConnector by following the "Faxing Supporting Documentation" instructions. The fax number will be on the cover-sheet.

REQUIRED DOCUMENTS:

Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
CTAP/ICTAP DOCUMENTATION: If you are a displaced or surplus Federal employee eligible for consideration under the Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP), you must submit proof of eligibility. For a detailed list of documents, click here.

AGENCY CONTACT INFO:

Applicant Call Center
Phone: 304-480-7300
Fax: 000-000-0000
TDD: 304-480-8725
Email: doinquiries@bpd.treas.gov
Agency Information:
Departmental Offices (DO)
Please see "How to Apply" section
Parkersburg, WV
00000
US
Fax: 000-000-0000

WHAT TO EXPECT NEXT:

You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." We will also send you notification of your application status. Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate, or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

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Job Announcement Number:

14-DO-049DH

Control Number:

354797400