NEW YORK AIR NATIONAL GUARD
DIVISION OF MILITARY & NAVAL AFFAIRS (MNHF)
LATHAM, NY 12110-2224
SELECTION PROCESS WILL BE IAW DMNA 690-4, CHAPTER 6
POSITION TITLE AND NUMBER:
T14-046A, INFORMATION TECHNOLOGY SPECIALIST (CUSTOMER SUPPORT), D2182000, GS-2210-11
109TH AW, SCOTIA, NY 12302
3D0X1, 3D0X2, 3D0X3, 3D1X1, 3D1X2, 3D1X3, 3D1X4
ANNOUNCEMENT OPENS: 5 NOV 2013 CLOSES: 5 DEC 2013
NATIONAL GUARD MEMBERSHIP IS REQUIRED: This is an excepted position that requires membership in a compatible military assignment in the New York Air National Guard. Selectee will be required to wear the military uniform. Acceptance of an excepted position constitutes concurrence with these requirements as a condition of employment.
This position is located in the Operations Flight of a Base Communications Squadron, Mission Support Group, in an Air National Guard Wing.
OPEN AREAS OF CONSIDERATION: STATEWIDE
STATEWIDE: ALL MILITARY TECHNICIANS IN THE NEW YORK AIR NATIONAL GUARD, ALL MEMBERS OF THE NEW YORK AIR NATIONAL GUARD (INCLUDES AGR).
This position is responsible for providing voice, data, wireless, Communications Focal Point (CFP) and information security services provided to the Wing, supported Geographically Separated Units, and Tenants. The incumbent specializes in one or more of the major information technology (IT) and/or communications systems/functions managed and maintained by the Squadron - network infrastructure, wireless systems, voice systems, and CFP operations. The purpose of this position is to serve as a customer support specialist performing work involving analytical and evaluative duties related to classified and unclassified information technology networks and/or cyber system with primary knowledge requirements of information processing methodology, information technology, telecommunications systems, computer capabilities, processing techniques, IT trouble ticket management, and data communications. The network infrastructure systems include: local/wide/virtual area networks (LAN/WAN/VLAN), intrusion detection systems, closed circuit television, network switches, routers, information transfer nodes (ITN), and platform IT systems. The wireless systems include: trunked UHF/VHF/HF systems, regulated and unregulated radio and wireless network systems, personal wireless communications systems (PWCS), wireless teleconferencing, and wireless LANs to support Wing, Geographically Separated Units (GSU), and Tenants. The voice systems include: plain old telephone systems (POTS), networked secure and unsecure voice, Voice over Internet Protocol (VoIP), voice mail systems, unified communications network systems, and Video Tele-Conferencing (VTC) networks. The CFP function includes: planning, directing and scheduling of the information technology work load distribution.