Job Overview


Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career?  If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

When disaster strikes, America looks to FEMA. Now FEMA looks to you. Join our team and use your talent to support Americans in their times of greatest need. The Federal Emergency Management Agency (FEMA) prepares the nation for all hazards and manages Federal response and recovery efforts following any national incident. We foster innovation, reward performance and creativity, and provide challenges on a routine basis with a well-skilled, knowledgeable, high performance workforce. Please visit for additional information.

This position is located in the Office of External Affairs, Federal Emergency Management Agency (FEMA), within the Department of Homeland Security (DHS). The office is responsible for the dissemination of emergency management information to the media and general public in support of FEMA's mission to prepare for, respond to, recover from and reduce the risk from all hazards. The Public Affairs Division leads the efforts to communicate the agency’s key messages across a broad and diverse public. This position starts at a salary of 51,630 (GS-9) and 62,467 (GS-11). Apply for this exciting opportunity to become a member of the Office of External Affairs.
Promotion Potential: Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.
EMERGENCY ASSIGNMENT: Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.

This position is being announced under FEMA's CORE Program (Cadre of On-call Response/Recovery employees).  These positions are authorized under P.L. 93-288 to perform temporary disaster work and are funded from the Disaster Relief Fund.  Appointments are excepted service, temporary appointments.  This is a 2 year temporary appointment in the Excepted Service. 


 In this position the incumbent is responsible for planning and carrying out the project or assignment including resolving most problems, coordinating the work with others, interpreting policy in terms of established objectives, determining approach to be taken, and the methods and techniques to be employed. Typical assignments include:

  • Assist in the planning of product enhancements for disaster-related mobile platforms, including:, text messages, smartphone app, and any new products or services.
  • Assist in the development of content for mobile platforms during and after disasters. Assist with contributions to editorial calendar coordinated by the Digital Engagement team at headquarters, regional offices, and Joint Field Offices.
  • Assist with divisions’ collaboration with other ESF 15 partners’ agencies and organizations in developing mobile applications, websites, and services to serve those impacted by disasters.
  • Develop competency to update all digital engagement channels as needed during disasters, including, disaster-specific web pages, social networks, and mobile products under  close monitoring of supervisor.
  • Assist in the analysis of statistics and metrics related to mobile products to gauge the effectiveness of FEMA’s outreach to those impacted by disasters. Assist in the creation of simple reports of mobile product activity for senior External Affairs leadership at headquarters, regional offices, and in Joint Field Offices, as needed.