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This Position Is No Longer Available

Job Title:  Consumer Financial Protection Analyst
Agency:  Consumer Financial Protection Bureau
Job Announcement Number:  13-CFPB-780XA

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$103,000.00 to $187,800.00 / Per Year
Friday, November 01, 2013 to Wednesday, November 20, 2013
Excepted Service - Permanent
FEW vacancies - Washington DC, DC   View Map
Applications will be accepted from U.S. citizens.


Do you want to be a leader in your field at the Consumer Financial Protection Bureau (CFPB) - a groundbreaking organization solely devoted to the economic strength and vitality of American Families? Do you want to challenge yourself and others? If you answer "Yes", then we have a career for you! CFPB professionals have unparalleled opportunities to expand horizons for themselves and for the nation. Be one of the founding members of an agency that will make a difference in the lives of everyday American families!

This position is located in the Consumer Financial Protection Bureau (CFPB)Supervision, Enforcement & Fair Lending Division, Office of Fair Lending & Equal Opportunity. This organizations mission is to coordinate oversight and enforcement of Federal laws, including the Equal Credit Opportunity Act (ECOA) and Home Mortgage Disclosure Act (HMDA), intended to ensure the fair, equitable and non discriminatory access to credit for individuals and communities.

  • This position is being filled under CFPB's excepted service authority.
  • Appointments under this authority will be made in the excepted service and do not convey competitive status.
  • Employee may be subject to a two-year trial period.


  • Background investigation
  • U.S. citizenship


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The major duties of this position include:

•Works with fair lending regional attorneys and management to develop and implement fair lending supervision examination strategies for regulated entities being examined. Implements fair lending prioritization efforts through advising regional attorneys and management regarding workforce planning, scheduling and staffing of fair lending examinations.
•Serves as a liaison for examinations team and fair lending headquarters staff for fair lending examinations at all levels of complexity. Serves as a technical expert to field examiners on complex, sensitive fair lending matters and questions. Monitors fair lending risks identified by field examiners. Serves as expert fair lending analyst to summarize and triage fair lending risks to headquarters staff, providing recommendations and implementation plans for required actions.
•Collaborates with fair lending attorneys in connection with multiple examinations. Assists fair lending attorneys in ad-hoc projects and research regarding fair lending compliance, serving as a technical expert. With examination teams and fair lending attorneys, monitors depository institutions and non-depository consumer financial services companies (“regulated entities”) compliance against the consumer financial protection fair lending laws. Revises and reviews reports and memoranda in support of fair lending examinations. Works with examination teams and fair lending attorneys to develop, present, and discuss fair lending examination findings, recommendations, and required corrective actions.
•Supports fair lending training and the development of regional examination staff. Works closely with headquarters training team and examination teams to develop, refine and implement fair lending training and development.
•Provides input into the development and revision of fair lending policies and procedures as well as implementation of new and revised policies and procedures. Gathers feedback from examination teams and recommends and supports the development of fair lending supervisory tools and templates. Develops implementation plans to incorporate tools and templates into various fair lending systems. Works closely with project teams to provide feedback and test fair lending systems.
•Prepares reports of activities and track fair lending supervisory activities. Develops and maintains office reports on status of fair lending supervisory examinations. Establishes and maintains effective communication within the CFPB and ensure appropriate coordination and follow-up activities take place with fair lending examinations.


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Review your resume and responses carefully. Responses that are not fully supported by the information in your application package may result in adjustments to your score. A human resources representative will validate the qualifications of those candidates eligible to be referred to the selecting official.

Your resume will be among the factors used in setting your pay, should you be made an offer of employment. Please ensure that it fully describes your experience as it relates to the position for which you are applying.

Category rating procedures will be used to rank and refer eligibles for both the self-assessment questions and the written assessment. Based on your responses, you will be assigned a score. Your score will determine in which of the three categories you will be placed: Categories A, B, or C. Under this process, veterans will be assigned to the appropriate category (without additional preference points) and then placed at the top of their category.

You must meet eligibility and qualification requirements within 30 days of the closing date.

You must answer all job-related questions in the job questionnaire.

Specialized Experience for the CN-60 level: To qualify at CN-60, you must have one year of specialized experience at or equivalent to the CN-53 level in the Federal service. (For qualification purposes, the CN-53 level is broadly equivalent to the GS-13 level).

For this position, specialized experience is defined as: Experience that demonstrates expert knowledge of consumer financial protection, examination procedures and related federal or state financial protection laws for compliance of depository or non-depository financial institutions or financial services companies; and the ability to analyze, interpret and apply a full range of financial information and legal, regulatory and policy provisions to resolve complex issues.

NOTE: The experience may have been gained in either the public or private sector. One year of experience refers to full-time work; part-time work is considered on a prorated basis.


Your application includes your:
1. Resume,
2. Responses to the online questions,
3. Required supporting documents;
4. Cover letter (optional). Note: If a cover letter is submitted, it may be used to assess your qualifications.

We use a multi-step process to evaluate and refer applicants:
1. Minimum Requirements: Your application must show that you meet all requirements, including the education and/or experience required for this position. You may be found "not qualified" if you do not possess the minimum competencies required for the position. If your application is incomplete, we may rate you as ineligible.
2. Rating:   Your application will be evaluated against your responses to the occupational questionnaire.  You may also be further evaluated using additional assessment processes

Your application will be evaluated in the following areas:

•Ability to lead or advise on supervisory or compliance examinations.
•Knowledge of the processes and techniques required to conduct compliance examinations of financial institutions or non-depository financial services companies.
•Knowledge of the required elements of the entities’ compliance management programs, including adequacy of policies, procedures and controls, management and staff experience and expertise, training, quality control, corrective actions processes, management information systems and management’s responsiveness to implementing corrective actions when necessary.
•Interpersonal skills, including effective written and oral communication skills in order to exchange information; collaborate with others at all levels of the organization, as well as with external stakeholders; develop a wide variety of written and oral materials; and represent the organization.

If you meet the minimum qualification requirements and receive a score within the top tier of candidates on the self-assessment questions, you will then be required to participate in a job related written exercise. Upon receiving notification from a CFPB representative to participate in this exercise, applicants must acknowledge with a response within three days or he/she will be removed from consideration for this position. The CFPB representative will then schedule a time for the applicant to receive specific instructions and complete the exercise. The entire process must be completed within two weeks from the initial contact from a CFPB representative. The submitted exercise will be assessed by a panel of Subject matter Experts (SME) to determine your level of proficiency in the following competencies:

•Written Communication
•Subject Matter Expertise

3. Referral: If you are among the top qualified candidates, your application will be referred to a selecting official for consideration and possible interview.

We recommend that you preview the online questions for this announcement before you start the application process.

To preview questions please click here.


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Our comprehensive benefits are among the most generous in the federal government. They include:
  • Challenging and rewarding work benefiting American consumers
  • Opportunities for development and advancement
  • Extremely competitive salaries
  • Comprehensive Federal health, vision, dental, life, and long-term care insurance programs
  • Access to CFPB-specific vision, dental, short and long-term disability, and insurance programs while you work at CFPB
  • Ten paid holidays, 13 days of sick leave, and 13-26 days of vacation time each year
  • Accelerated annual leave accrual rates for non-executive staff and an increased annual leave carryover ceiling as compared to other federal agencies
  • Public Transit Incentive Program (PTIP)
  • Employee Assistance Program (EAP)
  • Emergency Child Care Access (Contracted Service)
  • Alternative Work Schedule and Telework access


  • The CFPB offers its own FSA Program.  As a result CFPB employees are not eligible to participate in FSAFEDS. If you are currently participating in FSAFEDS and you accept a position with CFPB, in order to continue participation in a FSA for the year you must enroll in the CFPB FSA program.  You are eligible to incur expenses against your FSAFEDS account(s), up to your separation date from your current agency.  In addition you will have until April 30th of the year following your separation from your current agency to get the expenses that were incurred, reimbursed through FSAFEDS. Any balance that remains in your FSAFEDS account after all eligible expenses have been incurred and reimbursed will be forfeited.  Due to IRS regulations, you are not able to transfer your FSAFEDS contributions into a CFPB FSA Account.  If you have questions please contact FSAFEDS at 1-877-FSAFEDS. 
  • We may select from this announcement or any other source to fill one or more vacancies.
  • This announcement may be used to fill like positions in other organizations within the Consumer Financial Protection Bureau.
  • All candidates will be considered without regard to any non-merit reasons such as race, color, religion, sex, age, national origin, lawful political affiliation, marital status, disability, sexual orientation, protected genetic information, parental status, membership in an employee organization, or other non-merit factors.
  • If you are a male applicant born after December 31, 1959, certify that you have registered with Selective Service System or are exempt from having to do so.
  • Relocation expenses may be paid. 
  • This position is eligible for bargaining unit representation.
  • Ethics:  CFPB employees are subject to government-wide ethical standards of conduct, financial disclosure requirements, and post-employment prohibitions, which applicants may review at  In addition, CFPB employees must comply with the Supplemental Standards of Ethical Conduct for Employees of the Bureau of Consumer Financial Protection (5 CFR 9401), which, among other things, prohibit an employee or the employee’s spouse or minor child from owning or controlling a debt or equity interest in an entity supervised by CFPB.   CFPB’s regulations also impose restrictions on the outside activities of certain Bureau employees, including examiners and attorneys.  Applicants may review the CFPB ethics regulations and a summary of the regulations at   Questions regarding these requirements and prohibitions should be directed to the CFPB Ethics Office at


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    The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m., Monday - Friday). If applying online poses a hardship, please contact us as soon as possible. 
    If you are experiencing system issues with your application, please contact the CareerConnector Help Desk at and/or the USAJobs Help Desk.
    The Consumer Financial Protection Bureau provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
    Step 1 - Create or Upload a Resume with USAJOBS ( We suggest you go to the end of the "Qualifications & Evaluations" section of the job announcement to preview the online questions. You may need to customize your resume to ensure that it supports your responses to these questions. Resume Tips 
    Step 2 - Apply Online. Click the "Apply Online" link on this page. You will then be directed to USAJOBS where you must select a resume. After selecting a resume, click on the "Apply for this position now!" link, and follow the prompts to register (if you have not already done so). You will then be required to answer a few questions, and submit all required documents. To return to your saved application, log into your USAJOBS account and click on "Application Status." Click on the position title, and then select "Apply Online" to continue.
    Step 3 - Answer the Online Questions and Submit Your Online Application. If this is your first time on CFPB's CareerConnector website, you will be prompted to register by answering questions related to your eligibility for federal employment. The system will save these responses and take you back to the main screen so that you can answer the job-specific questions. Select "Take me to the assessment" and click on the "Continue" button to answer the job-specific questions. You must answer all the questions and click the "Finished" button.
    Step 4 - Review and Confirm Your Submission. You will now have the option to upload a document or print fax cover-sheets for your required documents. (See Step 5 for details.) Once you click "Done," you will see a summary of your application for your review. You may also print a copy for your records. When you click "Finished" at the bottom of the page, you will then be directed back to USAJOBS where you can confirm that your application has been submitted. You may also track your application status from your USAJOBS account.
    Step 5 - Submit Required Documents. You can submit any required or optional documents (described below) by URL, document upload or fax. Whichever method you choose, please include the job announcement number with your documents. To protect your privacy, we encourage you to remove your social security number from anything you submit. Document Upload: You may upload supporting documents in one of two ways:
    1. Once you finish answering the questions in the job announcement, you will be prompted to upload your document(s) to your application. You will be given the choice to either upload the document as part of the application process or you can select a document that you have already loaded on USAJOBS. OR
    2. You may upload a document to an existing application by logging in to your USAJOBS account. Click on "My Applications" and search for the vacancy. Once you have located the vacancy, click on it and select "Apply Online." Move through your existing application until you reach the "Documents" page and select "Upload" to add a document to your application.
    Be sure to review your complete application to confirm that the document(s) uploaded properly. In the "Application Review" section, you should see your uploaded documents listed on the "Vacancy Documents" screen. Once you see them, click "Finished;" you will then be returned to USAJOBS.
    Fax: Create a fax cover-sheet in CareerConnector by following the "Faxing Supporting Documentation" instructions. The fax number is on the cover-sheet.


    Please note that if you do not provide all required information, as specified in this announcement, you may lose consideration for this position (or lose the special consideration for which you may be eligible).
    VETERANS' PREFERENCE DOCUMENTATION: If you are claiming veterans' preference, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. Compensably disabled preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15 form. An SF-15 may be found at the OPM Forms Page. For more information on veteran's preference, click here.


    Applicant Call Center
    Phone: 304-480-7300
    Fax: 000-000-0000
    TDD: 304-480-8725
    Agency Information:
    Consumer Financial Protection Bureau
    *** Please see the "How to Apply" section ***
    Parkersburg, WV
    Fax: 000-000-0000


    You may check the status of your application for this position at any time by logging into your account at We also recommend you opt to receive status change emails through USAJOBs. Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate, or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

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