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This Position Is No Longer Available

Job Title:  National Flood Insurance Program Senior Advisor
Department:  Department Of Homeland Security
Agency:  Federal Emergency Management Agency
Job Announcement Number:  FEMA-13-BLG-914553-DEU

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$119,554.00 to $179,700.00 / Per Year
Thursday, October 24, 2013 to Thursday, November 07, 2013
Full Time - Permanent
1 vacancy in the following location:
Washington DC, DC View Map
All U.S. citizens

For definitions of terms found in this announcement, please click here


Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career?  If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

When disaster strikes, America looks to FEMA. Now FEMA looks to you. Join our team and use your talent to support Americans in their times of greatest need. The Federal Emergency Management Agency (FEMA) prepares the nation for all hazards and manages Federal response and recovery efforts following any national incident. We foster innovation, reward performance and creativity, and provide challenges on a routine basis with a well-skilled, knowledgeable, high performance workforce. Please visit for additional information.

The National Flood Insurance Program (NFIP) was created by Congress in 1968 and is administered by the Federal Emergency Management Agency (FEMA), under the Department of Homeland Security (DHS).  The Information Technology computer environment and application software both require diligent and professional oversight due to the advancing age of the legacy system and the growing focus on privacy, auditability, compliance, privacy and security.  Due to the importance of ensuring an effective and secure legacy system environment and additionally to envision and direct an achievable path-forward for the development of a modernized technology solution for the NFIP, FEMA requires a technologically versed, seasoned senior level program executive.  There are numerous areas of management and oversight for which the Senior Leader will be accountable within the NFIP IT Program Management Office (PMO).  Additionally, declarative decision-making and political deftness is fundamental to addressing disparate objectives and positions to successfully bring them to closure.Apply for this exciting opportunity to become a member of the FIMA team within FEMA.

EMERGENCY ASSIGNMENT: Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.


  • You must be a U.S. citizen to apply for this position.
  • You must successfully pass a background investigation.
  • Selective Service registration is required for males born after 12/31/59.
  • This position may require occasional non-emergency travel.


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The incumbent will be expected to provide senior leadership, coordination, and strategic planning to accomplish agency and administration goals and objectives; directing the National Flood Insurance Program(NFIP)  IT Program Management Office (PMO) laying the foundation for transition from the existing legacy system as the System of Record (SOR) to the NextGen as SOR. This Senior Advisor position is a key position on the Federal Insurance Mitigation Agency (FIMA) management team to accomplish the goals of the organization and take direction from an Executive Steering Committee (ESC), and will be provide the following senior level management activities:

  • Understand DHS and FEMA initiatives in order to direct the program management needed to support those initiatives. Collaborate across teams as needed to deliver innovative and high quality solutions in a timely and a cost effective manner. 
  • Develop and implement strategies that enable continuous quality and productivity improvement for the legacy NFIP system maintenance and operation. 
  • Work directly with all appropriate auditors in support of annual IT audits and ensure that audit process is accurately followed and that FEMA stakeholders are adequately and professionally represented. 
  • Build strong working relationships with various cross functional groups throughout DHS and FEMA, and work closely with FEMA’s Federal Insurance business unit to ensure successful implementation of a modernized computer and software environment to support the NFIP. 
  • Manage a team of senior level project and functional managers comprised of both government and contractor personnel to support the legacy system. These individuals will provide program management, security, maintenance and operational expertise. 
  • Manage and direct the accurate and timely reporting to the Office of Management and Budget (OMB), Government Accountability Office (GAO), NFIP IT SS Executive Steering Committee (ESC), biweekly updates to the FIMA Deputy Associate Administrator for Federal Insurance and other such reporting as deemed appropriate. 
  • Manage and direct the accurate and timely updates to all financial reporting, program monitoring and investment management systems as required. 
  • Participate in the numerous conferences and committee meetings that are a key part of the NFIP’s outreach and communication efforts. The purpose is to solicit industry input and apprise industry of relevant NFIP IT related information. 
  • Understand the overall business and strategic initiative goals as well as the timelines of those goals. Develop effective and reliable metrics for measuring program and project progress towards those goals. 
  • Build and maintain positive, success driven relationships with contractors who support the NFIP IT PMO, contractors who support FIMA and its business processes, Write Your Own (WYO) insurance companies, flood industry contractors who support the WYOs, and other stakeholders involved with the NFIP.


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The qualification requirements listed below must be met within 30 days of the closing date of the announcement.

You qualify for this position level if you possess the following: One full year of specialized experience.  Specialized experience is described as experience in developing and/or improving information technology requirements; and managing a large scale successful insurance related information technology system; being technologically well versed, seasoned senior level program executive directing the NFIP IT PMO project and program management; ensuring currently functioning legacy system environment is appropriately maintained until such time as a modernized legacy system is developed and implemented as well as the development and implementation of a modernized hardware and software environment to the meet the needs of an agency.
Selective Placement Factor:  None


We will review your resume and supporting documentation to ensure you meet the basic qualification requirements.  If you meet the minimum qualifications, we will use a job questionnaire to place you in one of three categories based on your experience, education and training. The competencies or knowledge, skills, and abilities needed to perform this job are:
1. Experience in the financial or insurance industry is required to ensure the creation of accurate, complete and relevant business and system requirements.
2. Experience in managing large scale successful financial or insurance-related Information Technology system implementations is required.  Demonstrated ability to manage and direct both the creation of auditable, compliant, and secure systems of record as well as to ensure the successful transition of data and processes from a retiring system of record to a new system of record.
3. Experience in dealing effectively on an interpersonal basis with senior and executive management from private sector business, technology and related support organizations is required.  Experience in successfully negotiating complex business and technology issues to completion and mutual satisfaction is required.
4. Ability to communicate effectively orally with high level officials both within and outside the government.
5.  Ability to communicate effectively in writing with high level officials both within and outside the government.If you meet the minimum qualifications, you will be placed in one of the following categories:

  1. Best Qualified: Applicants possessing a background that demonstrates a superior level of all evaluation criteria.
  2. Well Qualified: Applicants possessing a background that demonstrates a satisfactory level of the evaluation criteria.
  3. Qualified: Applicants possessing the basic qualifications, with general knowledge, skills, and abilities.

If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. 
Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles:  If you have never worked for the Federal government, you are not CTAP/ICTAP eligible.  Information about ICTAP or CTAP eligibility can be found by clicking here to access OPM’s Career Transition Resources website.  To be considered well qualified under CTAP/ ICTAP, you must be placed in the Best-Qualified category for this position.  In addition, you must submit the supporting documents listed under the required documents section of this announcement.

Veterans:  Veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they qualify.  Veterans who have a compensable service-connected disability of at least 10% are listed in the best qualified category, except when the position being filled is scientific, professional at the GS-09 grade level, or higher.  This position  is not considered scientific/professional.  For information on veterans’ preference, please click here
To preview questions please click here.


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DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.  Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to and select “benefits.”


  • To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation for Public Trust as a condition of placement into this position. This may include a review of financial issues, such as delinquency, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
  • This announcement may be used to fill one or more vacancies.
  • Relocation expenses are not authorized for this position.
  • All candidates must be able to deploy with little or no advance notice to anywhere in the United States and its territories for an extended period of time.
  • A one year supervisory or managerial probationary period is required unless already completed.


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    The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m., Monday - Friday) - see Agency Contact Information. If applying online poses a hardship, please contact us as soon as possible.
    Step 1 - Create or Upload a resume with USAJOBS (
    You may create a resume in USAJOBS or upload one of your own choosing. Although you must enter your Social Security Number (SSN) for USAJOBS, we will only see the last four digits for identification purposes.
    Step 2 - Apply Online
    Click the "Apply Online" link of this announcement and then select the resume you wish to submit with your application. You will be redirected to the CareerConnector website to complete the application process.
    Step 3 - Answer the Online Questions and Submit Your Online Application
    If this is your first time on the CareerConnector website, you will be prompted to register by answering questions related to your eligibility for Federal employment. The system will save these responses and take you back to the main screen so that you can answer the job-specific questions. Select "Take me to the assessment" and click on the "Continue" button to answer the job-specific questions. You must answer all the questions and click the "Finished" button.
    Step 4 - Review and Confirm Your Submission
    You will now have the option to upload a document or print fax cover-sheets for your required documents (see step 5 for details). Once you click "Done," you will see a summary of your application for your review. You may also print a copy for your records. When you click "Finished" at the bottom of the page, you will then be directed back to USAJOBS where you can confirm that your application has been submitted and track your application status.
    Step 5 - Submit Required Documents
    You can submit any required documents (discussed below) by document upload or fax. Whichever method you choose, please include the job announcement number with your documents. To protect your privacy, we encourage you to remove your SSN from any documents that you submit.
    Document Upload:
    You may upload supporting documents in one of two ways:
    1. Once you finish answering the questions in the job announcement, you will be prompted to upload your document(s) to your application. You will be given the choice to either upload the document as part of the application process or you can select a document that you've already loaded on USAJOBS. or
    2. You can upload a document to an existing application by logging into your USAJOBS account profile. Click on "My Applications" and search for the vacancy. Once you've located the vacancy, click on the vacancy and select "Apply Online." Move through your existing application to the Documents page and select Upload in order to add a document to your application. Be certain to review your complete application for confirmation that the document uploaded.
    In the Application Review section, you may verify acceptance of your documents in CareerConnector if you see them listed on the "Vacancy Documents" screen. Then, click on "Finished" to be returned to USAJOBS.
    Fax: Create a fax cover-sheet in CareerConnector by following the "Faxing Supporting Documentation" instructions. The fax number will be on the cover-sheet.


    1.  Your resume
    2.  Your responses to the job questionnaire 
    3.  Are you a veteran?  Submit Member Copy 4 of your DD 214 (Certificate of Release or Discharge from Active Duty) and/or documentation of service connected disability.  Click here for more veterans’ information.
    4. Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP)?  Submit: 
    • a copy of your agency notice,
    • a copy of your most recent performance rating, and
    • a copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location.


    Shukry Addou
    Phone: 202=646-4127
    Fax: 000-000-0000
    Agency Information:
    FEMA - Federal Emergency Management Agency
    Please read entire announcement
    Please apply online
    Washington, DC
    Fax: 000-000-0000


    Once you submit your application, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on “Application Status,” and then click “More Information.” We expect to make a final job offer within 30 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation.

    For more information on applying for Federal employment, please click here.

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