This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Library Technician (Copyright Imaging System Expediter)

Department:Legislative Branch

Agency:Library of Congress

Job Announcement Number:130119

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$42,209.00 to $54,875.00 / Per Year

OPEN PERIOD:

Wednesday, October 23, 2013 to Tuesday, November 26, 2013

SERIES & GRADE:

GS-1411-07

POSITION INFORMATION:

Limited to RAC Division, Copyright Office. - Permanent

PROMOTION POTENTIAL:

07

DUTY LOCATIONS:

1 vacancy in the following location:
Washington DC, DC View Map

WHO MAY APPLY:

CONSIDERATION UNDER THIS VACANCY ANNOUNCEMENT IS LIMITED TO THE PERMANENT AND INDEFINITE STAFF OF THE RECEIPT ANALYSIS AND CONTROL DIVISION, COPYRIGHT OFFICE, DUE TO BUDGETARY CONSTRAINTS. TEMPORARY NOT-TO-EXCEED (NTE) AND INDEFINITE NOT-TO-EXCEED (NTE) STATUS CANDIDATES ARE INELIGIBLE. (EMPLOYEES MUST MAINTAIN ELIGIBILITY AT THE TIME OF SELECTION).

JOB SUMMARY:

The Library of Congress serves the Congress in fulfilling its duties and preserves and promotes knowledge and creativity for the benefit of the American people. It is the nation's oldest federal cultural institution and the world's largest library, with more than 155 million items in its physical collections (including books, manuscripts, prints, photos, film, video, and sound recordings) and over 37 million items online. Located primarily on Capitol Hill in Washington, D.C., the Library is the home of the U.S. Copyright Office, the Congressional Research Service (CRS), the Law Library of Congress, and the National Library Service for the Blind and Physically Handicapped.

The Receipt Analysis and Control Division is responsible for the intake and initial processing of service requests and other requests arriving by mail, processing of fees, maintenance of deposit accounts, and out-processing of completed requests. In-Processing staff creates the service request tracking record in the eCO system, scanning registration materials, marking, tagging and forwarding deposits, placing scanned materials in temporary storage and forwarding unscanned materials for further processing. The Accounts Section manages financial transactions for Copyright Office products and services (excluding those of the Licensing Division), maintains the general ledger, and submits monthly reports to the U.S. Treasury and the Library of Congress Accounting Operations Office.

The Out-Processing Section delivers in-processed service requests to their appropriate destinations. The section is responsible for resolving issues regarding unidentified receipts, incomplete filings and materials arriving in damaged condition. It responds to inquiries regarding in-process requests and locates in-process materials as needed for inter-divisional purposes. The section also manages the printing and preparation for mailing of certificates and outgoing correspondence.

The position is Copyright Imaging System Expediter. The incumbent is accountable to the Section Head and operates a computer controlled optical disk-based imaging system, primarily trouble shooting and resolving routine CIS-related scanning problems. Tasks performed will include registering, imaging, storing, updating image status; displaying and printing certificates of registration; and, updating the Copyright Office In-Process System (COINS). While performing daily activities, the incumbent is also responsible for ensuring proper handling and security of Library and Copyright Office materials.

This position is located in the Copyright Office, Receipt Analysis and Control Division, Out Processing. The position description number for this position is 262254.

KEY REQUIREMENTS


    DUTIES:

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    Possessing expert knowledge in the Input and Retrieval aspects of the CIS, serves as the primary CIS subject matter expert and liaison with the Copyright Office and Library of Congress IT personnel. Reviews scanned work performed by others for technical quality, rejecting a scan when it does not meet quality requirements. Makes required changes to Page Setup/Scan Parameter settings, and rescans rejected work. Manually updates the status of certificates to Re-mailed, Cancelled, etc. within the CIS system. When appropriate, reprints certificates by using specially assigned limited authority in the Electronic Copyright Office (eCO) system.

    Scans routine and more complicated materials into CIS, including multiple-class registrations, special handling claims, and referral cases from the Registration Program. As required, processes the cancellation of some existing registrations before processing, as indicated, re-registration in another class. Updates newer claims in eCO with appropriate notes.

    Monitors the printing of outgoing items from other Copyright Office units, sections, and divisions, including original or additional certificates, correspondence, letters, and Deposit
    Account Statements. Communicates the assignment, project, problem to be solved, and/or program issues under review, and deadlines and timeframes for completion to coworkers. Oversees the preparation of finished print jobs for outgoing mail and it's delivery to Office Support Services. Ensures print room equipment has sufficient supplies available to complete jobs. Monitors the quality of printed items, and reprints items that do not meet quality standards. Reports printer problems, or contacts the appropriate division by phone if further corrective action is required and a reprint is not possible from the Central Print Room.
    Monitors mechanical and automated printer efficiency. Prepares reports and maintains records of work accomplishments and administrative information, as needed, and coordinates the preparation, presentation, and communication of work-related information to the supervisor. As directed, provides training to other staff.

    Searches various databases to determine whether a specific record exists which requires ingestion or correction. Performs in-depth searches in systems which may require extrapolation of information from fragmented information to ascertain the best course of action needed to resolve the problem.

    Replies to routine and complex status and processing inquiry requests by drafting correspondence, or responds by telephone or email. Drafts letters requiring original wording and translates information into terms understandable by others. Coordinates requests and performs complex automated and physical searches to gather information for reply correspondence. Initiates correspondence as needed.


    QUALIFICATIONS REQUIRED:

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    Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.

    Ability to use information systems and equipment**

    Ability to retrieve, review, and analyze information.

    Knowledge of the library processes and procedures.

    Ability to meet and deal with others including providing liaison activities to Support the managing administrative programs.**
     
    Ability to plan, organize, and coordinate work.**

    Ability to attend to detail.


    No additional requirements to those listed above.

    HOW YOU WILL BE EVALUATED:

    The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview. The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview. The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection.
    To preview questions please click here.


    BENEFITS:

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    Please visit our website at www.loc.gov/hr/employment/index.php and click Federal Benefits.

    OTHER INFORMATION:

    While it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid the minimum step of the grade.

    The Library of Congress is an equal opportunity employer. Women, minorities, and persons with disabilities who meet eligibility requirements are strongly encouraged to apply.
    Applicants must submit a complete application package that is received by the closing date of this announcement.
    This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be determined on a case-by-case basis.

    Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The date of certification must be within one year of the vacancy closing date. For more information contact the selective placement program coordinator at 202-707-3960 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

    The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.
    Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation.
    The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.
    Initial appointments, permanent or indefinite, to the Library of Congress require completion of a one-year probationary period.  In addition, per Library of Congress Regulation 2010-12, an appointee is subject to a one-year supervisory probationary period, if this is his/her first supervisory/managerial position at the Library.

    Are you a veteran?  Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim.  Those applying for 5-point preference must submit Member Copy 4 of your DD 214.  Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form.  If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.
    For more information regarding eligibility requirements, please see the Library of Congress Merit Selection Plan, Section X.D, at: http://www.loc.gov/hr/employment/msp010909.pdf.

    HOW TO APPLY:

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    Please carefully follow all instructions under the How to Apply tab to ensure you are considered for the position.
    You are required to apply online for this announcement. We are unable to accept mailed or emailed documents. You must complete the entire application process, including submission of all documents BEFORE this announcement closes. To do so, complete the following steps.

    Step 1: If you do not already have one, create a resume on USAJOBS. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress.
    Step 2: Review the Job Announcement. We recommend you go to the end of the Qualification and Evaluation section of the job announcement to preview the online questions that you will answer in Step 4. You may wish to customize your USAJOBS resume to ensure that it supports your responses to these questions.
    Step 3: Click on the "APPLY ONLINE" button to the right of this announcement. Follow USAJOBS' instructions to access your account and submit your resume. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements.
    Step 4: Once you have completed the eligibility questions, you will be taken directly to the vacancy application questions. Answer all questions honestly and thoroughly. Step 5: Hiring Management offers three options that will electronically attach your documentation to your online application once you finish answering the questions in the job announcement.

    (1) You may select a document that you have already uploaded to USAJOBS for a previous announcement.
    (2) You may electronically upload a document directly from your computer to your application. Be certain to review your complete application for confirmation of the document uploaded and click on "Finished" to be returned to USAJOBS.

    (3) You may follow the "Faxing Supporting Documentation" instructions within the online application, which will provide the necessary cover sheets for each of your documents so that they will be correctly submitted. The fax number will be available on the cover sheet.
    Please note that each cover sheet and corresponding document must be faxed separately. Be certain to review your complete fax transmittal confirmation to ensure that all pages have been received.
    IMPORTANT NOTE: If you have multiple documents of the same kind, e.g. 2 undergraduate transcripts from different schools or 2 SF-50s, etc., be sure that they are all in the same file on your computer or in your USAJOBS profile before uploading them. If you try uploading them individually, only the last one sent will be visible in our system. Likewise, if sending them by fax, be sure and include both of them behind the respective fax cover sheet and send them as one fax. If you send them individually with the same cover sheet, the last one sent will overwrite the first one. Finally, if you upload a document, e.g. your undergraduate transcript, do not also fax that same document (or fax another undergraduate transcript), because whichever one you send last will be the only one that is visible in our system. If you have any questions about this information, please contact the person on this announcement BEFORE the closing date.

    Step 6: Click on "Finish" after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. Your complete online application and any required supplemental documentation (e.g., SF-50, etc.) must be received by 11:59 p.m. Eastern Standard Time (EST) on the closing date of the announcement. It is your responsibility to ensure that all documents are received on time and that the materials are readable. Failure to do so will result in your application being excluded from consideration for this announcement.
    If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact jobhelp@loc.gov, no later than 4:30pm EST of the Closing Date. REQUESTS FOR EXTENSIONS WILL NOT BE GRANTED.

    REQUIRED DOCUMENTS:

    Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent). Disabled applicants claiming Selective Placement eligibility must submit proof of disability and a certification of job readiness. If Selective Placement is applicable to you, you will not be considered without submitting this documentation.
     

    AGENCY CONTACT INFO:

    Customer Service Center
    Phone: 202-707-5627
    Fax: 000 000 0000
    Email: JobHelp@loc.gov
    Agency Information:
    LIBRARY OF CONGRESS
    101 Independence Ave. SE
    LM-107
    Washington, DC
    20540
    US
    Fax: 000 000 0000

    WHAT TO EXPECT NEXT:

    Please review our evaluation process under Evaluation. You may check the status of your application for this position at any time by logging onto the USAJOBS "My USAJOBS" tab and clicking on "My Applications". You will receive final notification via e-mail when the vacancy has been filled.

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    Job Announcement Number:

    130119

    Control Number:

    353750100