This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Staff Nurse (RN) Quality Management Specialist

Department:Department Of Veterans Affairs

Agency:Veterans Affairs, Veterans Health Administration

Job Announcement Number:VHA-652-14-LS-978677

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$60,794.00 to $94,898.00 / Per Year


Friday, October 18, 2013 to Friday, November 01, 2013




Full Time - Excepted Service Permanent


1 vacancy in the following location:
Richmond, VA View Map


United States Citizens


Vacancy Identification Number (VIN): 978677

To fulfill President Lincoln's promise - "To care for him who shall have borne the battle, and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans.  How would you like to become a part of a team providing compassionate care to Veterans?


Every job at the VA impacts the Veterans that we serve. You can be part of that team, helping to make sure that our Veterans receive the top-quality care they deserve.

VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities.

For more information on the Department of Veterans Affairs, go to   

Applicant's education and experience will be reviewed by a Professional Standards Board and Compensation Panel in determining the grade and salary of applicant selected.  The recommended salary may be at any point in the range listed for this vacancy.



  • U.S. Citizenship
  • Full unrestricted Licensure, Certification, or Registration required.
  • Must pass pre-employment examination.
  • Designated and/or Random Drug Testing required.
  • Background and/or Security Investigation required.
  • English Language Proficiency required.


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The Quality Management Specialist is a registered professional nurse, qualified by education and experience to monitor and evaluate clinical and administrative processes for the delivery of patient care throughout the VA Richmond Healthcare System across service lines. Scope of services includes application and monitoring of Joint Commission, CARF and VHA standards, clinical data extraction and data analysis.  The incumbent provides consultative services regarding meeting regulatory/accredition standards and educates staff accordingly. Incumbent possesses excellent interpersonal and communication skills as well as excellent time and attendance;  has experience with a variety of performance improvement processes and is able to design and implement process improvements.  Incumbent must be comfortable with navigation of a computerized patient record system and review of multidisciplinary elements.   

Fair Labor Standards Act (FLSA) Status:  Exempt

Tour of Duty:  8AM to 4:30PM

Supervisory Position:  No

Bargaining Unit Position:  Yes 

Relocation Expenses: Not authorized

Probationary Period:  May be required


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  • Citizen of the United States
  • Licensure - Current full and unrestricted license as a Registered Nurse in a State, Territory or Commonwealth of the US, or the District of Columbia (MUST SUBMIT COPY)
  • Physical and mental capabilities to satisfactorily perform duties of assignment
  • English language proficiency:  Must be proficient in written and spoken English   

BLS/ACLS Requirements

Current certification in BLS is required for all staff providing direct patient care, and police.  Additionally, current ACLS is required for patient care staff that work in specified or high risk areas (SICU/ICU/CCU/MICU/PACU/ED/and all procedure suites using moderate sedation, etc.).  If you are selected for a position which requires BLS/ACLS certification, you will be required to have proof of certification prior to being boarded for appointment with VA.  If selected, obtain such certification in order to avoid any delays in the hiring process. 



1. Graduate of a nursing program approved by the National League for Nursing Accrediting Commission (NLNAC) or the Commission on Collegiate Nursing Education (CCNE) accredited School of Nursing. (BSN and MSN preferred).  MUST SUBMIT transcripts.

2.  Minimum of 5 years of successful nursing practice, encompassing administration, leadership and Quality Management/Performance Improvement (QM/PI Experience).

3.  Competency in data analysis and display (statistical graphs) is preferred

4.  A Certified Professional In Healthcare Quality (CPHQ) is preferred

5.  Experience with Microsoft Word, Excel and Power Point is required.

6.  Bachelors in Nursing is strongly preferred

7.  A Master's Degree in Nursing or a health related field is strongly preferred 

Applicant's education and length of nursing practice (experience) will be considered by a Nurse Professional Standards Board in determining the grade and salary of the applicant selected.   Experience as a RN will be evaluated to determine if the experience is of an acceptable level of quality with regard to the following four dimensions of nursing: Practice, Professional Development, Collaboration and Scientific Inquiry. Each dimension of practice has criteria that demonstrate essential core competencies for VHA Nursing Personnel. The criteria are as follows: Practice:  practice, ethics and resource utilization; Professional Development: performance, education/career development; Collaboration: collaboration, collegiality; Scientific Inquiry: quality of care, research.   

  • Nurse I Level III - An ADN or Diploma in Nursing and approximately 2-3 years of experience, or an ADN or Diploma in Nursing and a bachelors degree in a related field and approximately 1-2 years of experience; or a BSN with approximately 1-2 years of experience, or a Master's degree in nursing (MSN) or related field with a BSN and no experience.
  • Nurse II - A BSN with approximately 2-3 years of experience, or ADN or Diploma in Nursing and a bachelors degree in a related field and approximately 2-3 years experience or a Master's degree in nursing or related field with a BSN and approximately 1-2 years experience, or a Doctoral degree in nursing or meets basic requirements for appointment and has doctoral degree in a related field with no experience. 
  • Nurse III - Master's degree in nursing or related field with BSN and approximately 2-3 years experience or Doctoral degree in nursing or related field and approximately 2-3 years experience.  


Reference: VA Handbook 5005/27, Part II, Appendix G-6 NURSE QUALIFICATION STANDARD  

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website:  All education claimed by applicants will be verified by the appointing agency accordingly. *** If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. ***     


Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference on their application or résumé. Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must complete an SF 15, Application for 10-Point Veteran Preference. Veterans who are still in the service may be granted tentative preference on the basis of information contained in their applications, but they must produce a DD Form 214 or other proof prior to appointment to document entitlement to preference.  For more information on Veterans' Preference, please visit


Once the application process is complete, a review of your application will be made to ensure you meet the job requirements.  To determine if you are qualified for this job, your resume and supporting documentation will be compared against your responses to the occupational questionnaire.  Please follow instructions carefully.  Errors or omissions may affect your eligibility. 

You may also be evaluated based upon the question responses you provide during a structured interview. In responding to structured interview questions you should be sure to cite specific examples of experience, explain exactly what you did, and the outcome.



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Working for the Department of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, thrift savings plan, and participation in the Federal Employees Retirement System. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life.  For more information please visit us at .


  • This is a bargaining unit position.
  • This position will be filled on a full-time permanent basis.  Upon completing any required probationary period, the position will be permanent.
  • This position is in the Excepted Service and does not confer competitive status. 
  • This job opportunity announcement may be used to fill additional vacancies.
  • Performance Based Interviewing (PBI) is utilized by our agency as part of the selection process.  Please consult the web site at for further information.
  • Male applicants born after 12/31/1959, who are required to register with the Selective Service under Section 3 of the Military Selective Service Act, must be registered (or must have registered a the time they were required to do so) in order to be eligible for appointment.
  • Special Employment Consideration:  Individuals eligible for the following appointments are encouraged to apply.  Persons with disabilities (5 CFR 213.3102 U, Schedule A) which includes mental retardation, severe physical disabilities, or psychiatric disabilities.  Disabled Veterans with a compensable service-connected disability of 30% or more.
  • Equal Employment Opportunity:  All applicants will receive consideration regardless of race, color, age, religion, sex, national origin, political affiliation, sexual orientation, marital status as a parent, or non-disqualifying physical handicap.  For information regarding the No FEAR Act Regulations, refer to 5 Code of Federal Regulations (CFR) 724. 


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    To begin the process, click the Apply Online button at the right side of this screen to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.


    YOU MUST INCLUDE VA FORM 10-2850a IN YOUR APPLICATION PACKAGE TO BE CONSIDERED FOR THIS VACANCY.   You may upload the completed form to your USAJOBS or Application Manager account if you apply online.  Then you can use the uploaded form again and again when applying for future vacancies.  Please see this guide ( ) for more information on uploading and re-using the form in your applications.  Other required forms and documents can also be saved in your account and used the same way.   Applicants are urged to apply online; this process is much easier and faster.

    NOTE: To return to a previously Saved or Incomplete application, just reapply through your account in USAJOBS.  Check your account ( to see the status of your application after applying, including any messages that may have been sent to you.

    If you cannot apply online:

    1.    Click the following link to view and print the occupational questionnaire: View Occupational Questionnaire.

    2.    Print this 1203FX form to provide your response to the occupational questionnaire:

    3.    Fax the completed 1203FX form along with all supporting documents to (478)757-3144.  Your 1203FX form must be placed on top of all materials being faxed and will serve as a cover page for your fax transmission.

    4.    Keep a copy of your fax receipt in case verification is needed.

    To fax supporting documents you are unable to upload:

    1.    Complete this cover page using the following Vacancy ID      978677  You must use this fax cover sheet in order for your documents to be matched with your online application.

    2.    Fax your documents to (478)757-3144.

    The complete Application Package must be submitted by 11:59 PM (EST) on Friday, November 01, 2013 

    NOTE: Mailed/e-mailed application packages will not be accepted.  Paper application packages can be faxed in Human Resources at the McGuire VA Medical Center in room 2K-150 from current VA bargaining unit employees ONLY.   Manual submissions must be received by 4:00 PM on the closing date Friday, November 01, 2013 of the vacancy announcement.  

    INCOMPLETE APPLICATION:  Incomplete application packages will receive a rating of IFM (ineligible due to missing forms).  Requests for reconsideration will not be considered for applicants who fail to submit a complete application package.  We cannot be held responsible for incompatible software, fax transmissions, delays in mail service, etc.


    You must provide a complete Application Package which includes: 

    1. Current Resume or CV

    2. VA Form 10-2850a - Application for Associated Health Occupations, pages 3 and 4 must be signed (Available at

    3. Candidates should provide copies of two (2) most recent annual proficiency reports or performance evaluations.

    4. Current Federal employees (except current Richmond VAMC employees) must submit a copy of their latest/last Notification of Personnel Action SF-50B.

    5. Responses to the Occupational Questionnaire

    6. Veterans eligibility documentation such as DD-214 or equivalent, SF-15 and VA Letters, as appropriate.

    7. Copies of official college transcript(s).

    8. Copies of all licenses and specialty board certifications.



    Lynn M. Shepley
    Phone: (804)675-5000x2883
    Agency Information:
    VHA Richmond VAMC
    Department of Veterans Affairs MC
    1201 Broad Rock Blvd
    HR Management Service - 05
    Richmond, VA


    After we receive your complete application package (including any required documents), your qualifications will be reviewed to decide if you meet the basic requirements.  You will be notified when this decision is made.

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