Job Overview


Vacancy Identification Number (VIN): 976175

OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans.  

How would you like to become a part of a team providing compassionate care to Veterans? 

As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries.

VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities.  For more information on the Department of Veterans Affairs, go to .  

NOTE:  The Professional Standards Board (a peer-review group) will review the selected candidate's education and experience and recommend the step at which the candidate will be placed in that specific grade.  The salary is based on the grade and step approved for the selected candidate.


VA encourages persons with disabilities to apply.   The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

Relocation Expenses: Relocation expenses are not authorized for this position.




The Advanced Medical Support Assistant performs a wide variety of administrative support services necessary for smooth management associated with maintaining and supporting the work performed within the General Medicine, Surgical, Intensive Care, and Rehabilitation wards.  He/she coordinates with supervisors and medical clerks, to achieve a program of ongoing training for ward clerks in an effort to stimulate individual personal growth and development opportunities.  The Advanced MSA serves as the first line representative, primary contact and resource person for individuals requesting information, furnishing them with desired information or directing them to the appropriate resource.  Acts as a liaison between doctors, nurses, and house staff and is responsible for identifying and resolving problem areas between the different sections and services.  Receives visitors and telephone calls to the wards, screening out those which in his/her judgment can be handled personally or by staff members, referring all other calls to the appropriate department.  Interprets hospital policies and guidelines, coordinates new office procedures, makes recommendations to improve or modify office methods, makes independent decisions in resolving minor problems, and suggests corrective actions.  Other duties include: 

  • Enter patient movement (admits, discharges, and transfers) into the computerized record system.
  • Routinely audits charts for compliance with documentation requirements, takes corrective action for deficiencies found and charts as needed.
  • Makes discharge appointments in a timely and accurate manner and as instructed by the provider/clinician. 
  • Routinely responds to medical emergencies, code 66.
  • Enters predetermined orders, prints lab labels, prepares hard chart for transfer electronically transfer the patient to an intensive care unit, and responds to requests from code team members.
  • Monitors each unit's supply to ensure that supply orders are adequate and to ensure that the wards are well maintained with all office supplies, manuals and equipment.

Travel Required

  • Not Required