- U.S. citizenship. Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
Experience and Education:
- Experience - Six months experience of clerical, office or other work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position; or
- Education - One year above high school; or
- Experience/Education Combination - Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable.
GS-6 - One year of experience equivalent to the next lower grade level (GS-5). This experience includes, but is not limited to: working collaboratively in an interdisciplinary coordinated care delivery model; coordinating with patient care team to review the clinic utilization by using various reports; ensuring the clinic setup is closely monitored to effectively support the needs of the clinic, and make any necessary adjustments; developing and maintaining effective and efficient communication with patients,; interdisciplinary teams, VA medical centers, and other agencies; participating in team huddles and meetings to manage and plan patient care; setting priorities and deadlines; adjusting the flow and sequencing of work to meet team and patient needs; and perfrom administrative follow up actions.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE
References : VA Handbook 5005/53, Part II, Appendix G45, MEDICAL SUPPORT ASSISTANT QUALIFICATION STANDARD, dated June 7, 2012.
Physical Requirements: This position requires light lifting and carrying under 15 pounds; reaching above shoulders; use of fingers, and both hands and legs; walking and standing up to 4 hours daily; repeated bending up to 3 hours; hearing with aid permitted; working closely with others and/or alone; protracted or irregular hours; and unusual emotional strain.
APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Applicants must, therefore, only report attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html. All education claimed by applicants will be verified by the appointing agency accordingly. *** If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. ***
Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of your DD214(s) and/or documentation related to your active duty service which shows dates of service, character of service (honorable, general, etc.), or dates of impending separation.
Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veterans Preference" with required proof as stated on the form. For more information, please review the information for disabled Veterans in the application checklist or visit http://www.fedshirevets.gov/job/vetpref/index.aspx .
HOW YOU WILL BE EVALUATED:
Your application, résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
NOTE: Your resume must include the following information for each job listed:
- Job title
- Duties (be as detailed as possible)
- Month & year start/end dates (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)