Job Overview


Vacancy Identification Number (VIN) 975647

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The position serves as a Program Specialist that supports the staff of the Prosthetic and Sensory Aids Service (PSAS), Veterans Health Administration (VHA), Department of Veteran Affairs. The employee provides management and program analysis support and performs administrative and office support functions. The position is geographically located in Washington, DC.


Coordinates the 2641 program (formal requests for approval for unusual or experimental items), including receiving and tracking requests, ensuring they are routed to the proper subject matter expert and coordinating communication once a determination has been made.

Assists and has varying degrees of responsibilities in all involved areas of management and administrative operations of PSAS which includes:

Collecting, collating and monitoring information received on each medical facility, establishing and maintaining data sheets and information concerning quality management at field facilities. This includes data on Joint Commission (JC) Standards for Accreditation of Home Care, monitoring of compliance indicators, tracking written reports with recommendations on changes, training and implementation plans.

Compiling data from clinical evaluations conducted by PSAS field elements on new technology and techniques.

Monitoring and reviewing Quality Site Review reports on implementation of approved recommendations at the facilities.

Organizing and maintaining all contract files involving PSAS administrative and/or technical knowledge and assistance to the Office of Acquisition and Materiel Management for prosthetic, orthotic, sensory aids and surgical implants.

Establishing and monitoring deadlines dates for various reports, recommendations and issues affecting PSAS VACO. Included reports are contracts, quality site reviews and recommendations, Inspector General (IG) reports, General Accounting Office (GAO) Audits and quality management reports, etc.

Collecting, collating and monitoring data developed from survey instruments sent to the medical facilities designed to improve the procurement and delivery or prosthetic appliances. Assists in writing reports on the status of implemented changes and delays occurring in the field.

Collecting, collating and monitoring data used to analyze procurement of prosthetic appliances in the field. Responsible for maintaining PSAS log on follow-up correspondence for implementation.

Maintaining records and tracking all internal and external evaluations and reviews including: quality site reviews, JC surveys, Veteran Service Organization (VSO) reports, quality management reports, IG reports, GAO reports, audits of clinical and administrative procedures, workload and staff.

Collecting, analyzing and monitoring monthly database on current processing times required for ordering of prosthetic appliances.

Preparing and controlling all logistics necessary to bring the Prosthetic Leadership Board (PLB) together for national meetings three times each year.

Devise and maintain the controls necessary to ensure the attainment of required projects and reports. Prepare, collect and collate when required all work involved with special projects assigned to PSAS staff. These special programs are of a national scope.

Preparing the work involved in initiating the development of manuals, handbooks, information letters, program guides, clinical practice recommendations, mandating standards settings and instructional material for agency-wide use to guide PSAS, other clinical services and administrative elements. This also includes distributing, monitoring the implementation of said documents and reporting on implementation.

Recommending, initiating, writing, administering and monitoring legislation, the new development of new prosthetic programs, changes in laws and regulations and the recommendations of modifying, expanding or eliminating existing program activities.

Researches background information for preparation of correspondence replying to inquiries from members of Congress, VSO, veterans and the public who have written mail addressed to the President, Secretary of Veterans Affairs, the Under Secretary for Health, etc.

Coordinates matters relating to the administrative and utilization of funds, space, and manpower in VACO PSAS with Patient Care services, Building Management, and Management Support of the Office of Human Resources Management.

Serves as Records Management Liaison in the planning, controlling, directing, organizing, training, promoting, and other activities involved in records creation, maintenance and use, and disposition in order to achieve adequate and proper documentation of the policies and transactions of the Federal Government and effective and economical management of agency operations.

Performs correspondence-related work, whether from voice recordings or written material using Microsoft Office applications to execute office automation functions such as storing and retrieving electronic documents and files, formatting letters, reports and memoranda and transmitting and receiving e-mails, develop and change spreadsheets to graphically display data and develop presentation materials.

Receives, schedules, refers and contacts members of the staff, agency and persons outside the agency ranging from other government agencies to the general public. Responds to administrative problems brought to the supervisors attention by members of the staff or management officials outside the organization or the agency. Notifies the appropriate subordinate management officials of the need for information or recommendation, and either prepares the response or follows up to ensure a timely response by others.

Processes incoming and outgoing materials such as correspondence, reports, memoranda and other forms of written communication. Screens all publications, directives and periodicals and brings those of significance to the supervisors attention. In the supervisors absence, maintains a file of correspondence and events of which the supervisor should know and, upon the supervisors return, brings such matters to the supervisors attention.



Travel Required

  • Not Required