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This Position Is No Longer Available

Department:  Department Of Veterans Affairs
Agency:  Veterans Affairs, Veterans Health Administration
Job Announcement Number:  AJP-13-CLN-975647-MP

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$51,630.00 to $67,114.00 / Per Year
Friday, October 11, 2013 to Friday, November 01, 2013
Full Time - Permanent
1 vacancy in the following location:
Washington DC, DC View Map
This job is open to all current, permanent employees of Veterans Health Admin( VHA).


Vacancy Identification Number (VIN) 975647

The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who served our country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service.

If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans.

The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define “who we are,” our culture and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence (“I CARE”).

America's Veterans need you!

To find out more, go to


  • You must be a U.S. citizen to apply for this job.
  • Subject to a background/suitability investigation.


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The position serves as a Program Specialist that supports the staff of the Prosthetic and Sensory Aids Service (PSAS), Veterans Health Administration (VHA), Department of Veteran Affairs. The employee provides management and program analysis support and performs administrative and office support functions. The position is geographically located in Washington, DC.


Coordinates the 2641 program (formal requests for approval for unusual or experimental items), including receiving and tracking requests, ensuring they are routed to the proper subject matter expert and coordinating communication once a determination has been made.

Assists and has varying degrees of responsibilities in all involved areas of management and administrative operations of PSAS which includes:

Collecting, collating and monitoring information received on each medical facility, establishing and maintaining data sheets and information concerning quality management at field facilities. This includes data on Joint Commission (JC) Standards for Accreditation of Home Care, monitoring of compliance indicators, tracking written reports with recommendations on changes, training and implementation plans.


Compiling data from clinical evaluations conducted by PSAS field elements on new technology and techniques.

Monitoring and reviewing Quality Site Review reports on implementation of approved recommendations at the facilities.


Organizing and maintaining all contract files involving PSAS administrative and/or technical knowledge and assistance to the Office of Acquisition and Materiel Management for prosthetic, orthotic, sensory aids and surgical implants.

Establishing and monitoring deadlines dates for various reports, recommendations and issues affecting PSAS VACO. Included reports are contracts, quality site reviews and recommendations, Inspector General (IG) reports, General Accounting Office (GAO) Audits and quality management reports, etc.


Collecting, collating and monitoring data developed from survey instruments sent to the medical facilities designed to improve the procurement and delivery or prosthetic appliances. Assists in writing reports on the status of implemented changes and delays occurring in the field.

Collecting, collating and monitoring data used to analyze procurement of prosthetic appliances in the field. Responsible for maintaining PSAS log on follow-up correspondence for implementation.

Maintaining records and tracking all internal and external evaluations and reviews including: quality site reviews, JC surveys, Veteran Service Organization (VSO) reports, quality management reports, IG reports, GAO reports, audits of clinical and administrative procedures, workload and staff.

Collecting, analyzing and monitoring monthly database on current processing times required for ordering of prosthetic appliances.


Preparing and controlling all logistics necessary to bring the Prosthetic Leadership Board (PLB) together for national meetings three times each year.


Devise and maintain the controls necessary to ensure the attainment of required projects and reports. Prepare, collect and collate when required all work involved with special projects assigned to PSAS staff. These special programs are of a national scope.


Preparing the work involved in initiating the development of manuals, handbooks, information letters, program guides, clinical practice recommendations, mandating standards settings and instructional material for agency-wide use to guide PSAS, other clinical services and administrative elements. This also includes distributing, monitoring the implementation of said documents and reporting on implementation.


Recommending, initiating, writing, administering and monitoring legislation, the new development of new prosthetic programs, changes in laws and regulations and the recommendations of modifying, expanding or eliminating existing program activities.


Researches background information for preparation of correspondence replying to inquiries from members of Congress, VSO, veterans and the public who have written mail addressed to the President, Secretary of Veterans Affairs, the Under Secretary for Health, etc.


Coordinates matters relating to the administrative and utilization of funds, space, and manpower in VACO PSAS with Patient Care services, Building Management, and Management Support of the Office of Human Resources Management.

Serves as Records Management Liaison in the planning, controlling, directing, organizing, training, promoting, and other activities involved in records creation, maintenance and use, and disposition in order to achieve adequate and proper documentation of the policies and transactions of the Federal Government and effective and economical management of agency operations.

Performs correspondence-related work, whether from voice recordings or written material using Microsoft Office applications to execute office automation functions such as storing and retrieving electronic documents and files, formatting letters, reports and memoranda and transmitting and receiving e-mails, develop and change spreadsheets to graphically display data and develop presentation materials.

Receives, schedules, refers and contacts members of the staff, agency and persons outside the agency ranging from other government agencies to the general public. Responds to administrative problems brought to the supervisors attention by members of the staff or management officials outside the organization or the agency. Notifies the appropriate subordinate management officials of the need for information or recommendation, and either prepares the response or follows up to ensure a timely response by others.

Processes incoming and outgoing materials such as correspondence, reports, memoranda and other forms of written communication. Screens all publications, directives and periodicals and brings those of significance to the supervisors attention. In the supervisors absence, maintains a file of correspondence and events of which the supervisor should know and, upon the supervisors return, brings such matters to the supervisors attention.




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Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. The grade may have been in any occupation, but must have been held in the Federal service. For this vacancy announcement, applicants must the following:

For GS-9 grade level: Must have completed at least 52 weeks at the GS-07 grade level.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

Experience:  You must have  At least one full year of specialized experience equivalent to the GS -07 grade level in federal service. Examples of specialized experience include, but are not limited to: performing high level managment and/or program support in a clinical healthcare setting; coordination of program activities within a heathcare environment and evaluating administrative healthcare policies and directives for program effectiveness. 


Education: Successfully completion a Ph.D or equivalent doctoral degree, or successfully completed (3) three full years of progressively higher level graduate education leading to such a degree, or successfully completed a LL.M, if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. Transcripts (unofficial) must be submitted with application. Education cannot be credited without documentation. ~OR~

Combination: A Combination of successfully completed graduate education (in excess of two years (Master's) or 36 semester hours) and specialized experience which meet the total experience requirements for this grade level. Transcripts (unofficial) must be submitted with application. Education cannot be credited without documentation. 

You will be rated on the following competencies as part of the assessment questionnaire for this position. Narrative responses are not required at this time.

Knowledge of administrative support programs


Knowledge of correspondence control and management

Knowledge, skill and ability in organizing and maintaining various files involving administrative or technical knowledge

Ability to communicate with a variety of individuals of varying backgrounds and positions

PHYSICAL REQUIREMENTS: The work is primarily sedentary. There may be some walking, standing, bending, and carrying of light items. No special physical effort or ability is required to perform the work of this position.


IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume/application does not support your questionnaire answers, we will not allow credit for your response(s).

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications.  Please refer to this checklist to ensure proper accreditation and for foreign education requirements: (

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of your DD214(s) showing all dates of service as well as character of service (honorable, general, etc.).  Additionally, Veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability.   If the military member is within 120 days of separation and does not yet have a DD214, the member may instead submit any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed.

Veterans with service-connected disability of less than 10%, non-service-connected disability, and Purple Heart recipients, as well as those claiming derived preference for a spouse, widow or widower, or natural mother, should refer to and submit a completed SF-15, "Application for 10-Point Veteran Preference" and required documentation with your application materials.

For more information on Veterans' Preference, please visit


After the vacancy announcement closes, those applicants who meet the minimum qualification requirements for the position are referred to the hiring manager for further consideration and possible interview.


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The Department of Veterans Affairs offers a comprehensive benefits package.  The following link provides an overview of the benefits currently offered:

The Federal Government has special appointing authorities for persons with qualifying disabilities (go to   For additional information on these, and other special appointing authorities, refer to this checklist or contact VHA Nationwide DEU at (501)918-3300 or e-mail CAVHS.DEU@VA.GOV.


Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 85 or more) for this vacancy. Well qualified applicants possess experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job.  Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at

The Federal Government has special appointing authorities for persons with qualifying disabilities (go to For additional information on these, and other special appointing authorities refer to this checklist.

Placement Policy:  The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion.  The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement.  Management may use any one or any combination of these methods to fill the position.

Receiving Service Credit for Earning Annual (Vacation) Leave:  VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

You may be required to serve a probationary period.


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To apply for this position, you must provide a complete Application Package (See “Required Documents” section below).  The complete Application Package must be submitted by 11:59 PM (EST) on Friday, November 01, 2013.

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Be sure to upload the required documents before you submit your application.  Please ensure you click the Submit My Answers button at the end of the process.  Mailed/emailed applications will not be accepted.

Note: To change or update your application, simply reapply through My USAJOBS, before the closing date.  To check the status of your application, log into your USAJOBS account (, select Application Status and click on the more information link under the application status for this position.

If you cannot apply online: you will need to click the following link to view and print the occupational questionnaire:View Occupational Questionnaire.  Then print the 1203FX form to complete and provide your responses to the occupational questionnaire  Fax the completed 1203FX form along with any supporting documents to (478) 757-3144. Your 1203FX will serve as a cover page for your fax transmission. Keep a copy of your fax receipt n case verification is needed.

To fax supporting documents you are unable to upload: Complete the following cover page using 975647. You must use this fax cover sheet in order for your documents to be matched with your online application.  Fax your documents to (478) 757-3144. Keep a copy of your fax receipt in case verification is needed.


The following documents are required:

  1. Résumé 
  2. Responses to the Occupational Questionnaire.
  3. Other documents - use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees).  You will not be contacted for additional information.


VHA Nationwide DEU
Phone: (501)918-3300
Agency Information:
Department of Veterans Affairs
2402 Wildwood Ave Suite 301
Sherwood, AR


After the vacancy announcement closes and a referral certificate is issued, an electronic notification letter - or e-mail - will be sent to applicants who provide an e-mail address.  Otherwise, you will receive a notification letter via the U.S. Postal Service within 2 to 4 weeks.

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