The Chief, Quality Management has responsibility and accountability for the administration, supervision and direction of assigned Quality Management Utilization Reviewer Analysts, the Revenue Medical Care Cost Fund (MCCF) Utilization Review (UR) Analyst, the Accreditation Specialist/Risk Manager, the Performance Improvement Coordinator and Program Specialist staff. The Chief, Quality Management works in collaboration with physicians and medical center leadership to meet the organizations mission and goals. Your duties may include, but are not limited to the following:
Designs, implements, coordinates, and evaluates an integrated Quality Management Program for the
Medical Center and all components, to include direct oversight of Performance Improvement, Risk
Management, External Accreditation, and Utilization Management/MCCR Review as evidenced by continuous
improvement in patient care services.
Operates under broadly delegated authority to influence organizational mission, participate in strategic
planning and carry out initiatives to meet national, VISN and Medical Center goals and objectives.
Plays a critical role in organizational performance improvement as a member of the interdisciplinary
Responsible for the oversight of accreditation reviews, such as Office of the Inspector General (OIG), System
-wide Ongoing Assessment and Review Strategy (SOARS), and Joint Commission.
Interacts with customers, including veterans, employees, peers, and general public and utilizes the following
I Care Core Values:
- Integrity: Act with high moral principle. Adhere to the highest professional standards. Maintain
the trust and confidence of all with whom I engage.
- Commitment: Work diligently to serve Veterans and other beneficiaries. Be driven by an earnest
belief in VA's mission. Fulfill my individual responsibilities and organizational responsibilities.
- Advocacy: Be truly Veteran-centric by identifying, fully considering, and appropriately advancing
the interests of Veterans and other beneficiaries.
- Respect: Treat all those I serve and with whom I work with dignity and respect. Show respect to
- Excellence: Strive for the highest quality and continuous improvement. Be thoughtful and
decisive in leadership, accountable for my actions, willing to admit mistakes, and rigorous in
WORK SCHEDULE: The work hours for this position are primarily Monday through Friday on the day tour. The candidate may be required to work evenings or weekends as needed to meet program needs.