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This Position Is No Longer Available

Job Title:  Social Worker
Department:  Department Of Homeland Security
Agency:  Immigration and Customs Enforcement
Job Announcement Number:  LAG-PHS-969767-LMA-042

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$52,344.00 to $87,408.00 / Per Year
Wednesday, October 02, 2013 to Friday, November 01, 2013
Full Time - Permanent
1 vacancy in the following location:
El Paso, TX View Map
This position is open to US Public Health Service (USPHS) Commissioned Corps Officers


NOTE: This position is in the U.S. Public Health Service (USPHS) Commissioned Corps and you will be referred as a Commissioned Corps personnel and not as a candidate to a permanent GS career or career-conditional appointment. This USPHS position is being filled at the rank of Lieutenant Commander (O-4).


Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

This is a key position within the Immigration and Customs Enforcement (ICE). ICE utilizes the government's second largest cadre of law enforcement officers to ensure our nation's economic, transportation and infrastructure security. ICE enforces immigration and customs laws. Our talented and courageous workforce identifies criminal activities and eliminates vulnerabilities that pose a threat to our nation's borders.

ICE is the primary investigative arm of the Department of Homeland Security. With more than 19,000 employees in 400 offices around the world, ICE is a key component of the DHS layered defense approach to protecting our nation. For additional information about ICE and career opportunities go to

The ICE Health Services Corps (IHSC) exists within the organizational structure of U.S.Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO) directorate. The U.S. Public Health Service (USPHS) Commissioned Corps Officers, civil service staff and contractors comprise the healthcare professionals working together to provide quality healthcare services. IHSC staff serves as the medical experts for ICEs.

It is the responsibility of the Physician Assistant to adhere to policies and procedures as stated in the ICE Health Service Corps(IHSC) Policies and Procedures Manual.

MISSION: The ICE Health Service Corps protects America by providing health care and public health services in support of immigration and customs law enforcement. This is accomplished through maintaining a committed, effective and efficient workforce who provides evidenced based appropriate health care in a cost effective manner.


1. Maintains clinical professional skills/licensure.

2. It is the responsibility of the Social Worker to adhere to National/Local Policies and Procedures as stated in the ICE Health Service Corps (IHSC) Policies and Procedures Manual as well as other Accrediting Agencies.

3. Maintains CPR/BLS certification.

4. Cultural Competency.

5. Good Oral/Written Communication Skills.


  • Maintain current license and meet continuing State edu requirements
  • Maintain CPR/BLS certifications
  • Competencies
  • Complete Application Package (see How to Apply Tab)
  • Relevant Experience (see Qualifications and Evaluations Tab)
  • Ability to pass background investigation


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  1. Interpretation and translation activities within the scope of the employees’ duties.
  2. Assess these employees’ language abilities to ensure their competency to perform language services for particular duties; and describe plans for enhancing employees’ language abilities.
  3. Assess and evaluate the mental health of detainees and refer to outside treatment facilities if necessary.
  4. Works in conjunction with ICE/OPLA legal counsel providing written evaluation reports on the mental health status of individuals placed on SMI (Seriously Mental Illness List).
  5. Provides weekly reports/updates on individuals on SMI list to HQ mental health department.
  6. Provides counseling, psychotherapy, behavioral analysis, and substance abuse education, as required.
  7. Provides acute medical and mental health treatment to individuals that present with signs/symptoms of sexual or physical assault, abuse, and/or neglect.
  8. Provides acute medical and mental health treatment to individuals that present with signs/symptoms of suicidal, dangerous, or psychotic behaviors.
  9. Serves as the suicide prevention program coordinator.
  10. Possesses a high level of skill in assessing, recognizing, and treating behavioral or other mental health conditions that interfere with successful treatment.
  11. Serves as a mental health consultant to other health professionals at the facility.
  12. Provides education and training to medical, ICE, and contract staff.
  13. Responsible for all case management which may involve community treatment placement, hospital placement, or other after care situations.
  14. Coordinates and monitors program functions including Post Order Custody Reviews (POCR), Alternatives to Detention (ATD), and Availability of Health Care Programs.
  15. Obtains information to assist the Branch Chief and Division Director in responding to external inquires regarding ICE Case Management Unit related issues.
  16. Develops trainings/education materials for the Branch Chief and/or Division Director, as required.
  17. Coordinates along side HQ mental health unit for continuity of care for placement in, or treatment of, detainees in appropriate settings as required by the conditions of release outlined by ICE.
  18. Utilizes EMR system for completing treatment authorization request, case entry and exit reports.
  19. Assists the case manager in the development of detail oriented research into availability of healthcare in countries worldwide.
  20. Assists in preparation towards accreditation/compliance.
  21. Assists the local performance improvement coordinator in completion of clinical performance improvement activities/risk identification and management directly related to mental health. 
  22. Provide radiological services; these services will be primarily to conduct tuberculosis surveillance i.e. digital single view chest x-rays.
  23. Participates in the local performance improvement committee.
  24. Follows supervisory chain of command.
  25. Performs other collateral duties as assigned.


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  1. Knowledge of the case management process commensurate with training and education at the MSW level.
  2. Knowledge of the indications and contraindications, complications and techniques in the various psychiatric treatment and diagnostic modalities.
  3. Proficient in Microsoft Office applications.
  4. Flexible and able to adapt to sudden changes in schedules and work requirements.
  5. Master’s Degree in Social Work with Mental Health Focus.
  6. Experience in a correctional setting – preferred.
  7. Credentialed and privileged with a current, permanent, full and unrestricted license to practice social work in the state where employed.


  1. The work may require physical exertion such as lifting objects greater than 30 pounds.
  2. Required to perform CPR standing or kneeling.
  3. Must be able to assist patients in and out of wheelchairs.
  4. The work may necessitate some physical characteristics that will be required when responding to an emergency situation, such as running short distance, prolonged standing and working in an austere environment.
  5. Must be able to walk up and downstairs, to include during emergency situations.


Applications will be evaluated against the required Knowledge, Skills, and Abilities as listed in this announcement.


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Pay and benefits for PHS officers are managed through the Division of Commissioned Corps Personnel and Readiness and are comparable to the pay and allowances authorized for members of the Armed Forces. Specific information can be found in the Department of Defense Financial Management Regulation, 7000.14-R at




  1. DHS
  2. ICE
  3. ERO


  1. Health and Human Services (HHS)
  2. USPHS


  1. Works under the direct supervision of the Chief, Mental Health for Headquarters or the HSA for the field sites.
  2. May be required to serve a probationary period


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To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.

Your complete application package must be submitted by 11:59 PM (EST) on Friday, November 01, 2013 to receive consideration.

  • To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
  • Click the Submit My Answers button to submit your application package.
  • It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
  • To verify your application is complete, log into your USAJOBS account,, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
  • To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.


  • You must submit your resume which shows relevant experience, education, and training. Work experience should include job title, duties, employer's name, daytime telephone number and address, starting and ending dates, hours worked per week, and indicate if we may contact your current supervisor.
  • You must submit copies of proof of licensures, degrees, certificates and all other required documentation identified in this announcement.
  • You must submit your three (3) most recent Commissioned Officer Effectiveness Report (COER). 

Faxing Applications or Supporting Documents:

You are encouraged to apply online. Applying online will allow you to review and track the status of your application.

NOTE: If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.

If you completed the occupational questionnaire online and are unable to upload supporting document(s):

  1. To fax your documents, you must use the following cover page and provide the required information. The Vacancy ID is 969767.
  2. Fax your documents to 1-478-757-3144.

If you cannot complete your Application Package online, you may fax all of your materials. Your complete application package must be submitted by 11:59 PM (EST) on Friday, November 01, 2013 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.

To complete the occupational questionnaire and submit via fax:

  1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.
  2. Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items
  3. Fax all six pages of the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.

Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to Friday, November 01, 2013 for further instructions. You must submit all required information by Friday, November 01, 2013. If materials are not received, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. A valid email address is required in order to notify you of the outcome of your application.


IHSC Recruiting
Phone: (202)732-4600
Agency Information:
ICE Laguna Service Center
500 12th St SW
Washington, DC


If you meet all eligibility requirements, your application package will be sent to the hiring manager for further consideration.

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