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This Position Is No Longer Available

Job Title:  Information Technology Specialist
Department:  Department Of Health And Human Services
Agency:  Centers for Medicare & Medicaid Services
Job Announcement Number:  CMS-CCIIO-DE-14-970521

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$89,033.00 to $115,742.00 / Per Year
Wednesday, October 23, 2013 to Friday, November 01, 2013
Full Time - Permanent
3 vacancies in the following location:
Bethesda, MD View Map
United States Citizens


Become a part of the Department that touches the lives of every American! At the Department of Health and Human Services (HHS) you can give back to your community, state, and country by making a difference in the lives of Americans everywhere. It is the principal agency for protecting the health of citizens. Join HHS and help to make our world healthier, safer, and better for all Americans.

The Centers for Medicare and Medicaid Services (CMS) works in partnership with the entire health care community to improve quality and efficiency in an evolving health care system and provides leadership in the broader health care marketplace. Our effectiveness depends on the capabilities of a dedicated, professional staff that is committed to supporting these objectives. A career with CMS offers the opportunity to get involved on important national health care issues and be part of a dynamic, fast-paced, and highly visible organization.


For more information on CMS, please see:


WHO MAY APPLY: This is a competitive vacancy, open to all United States Citizens or Nationals, advertised under Delegated Examining Authority. Selections made under this vacancy announcement will be processed as new appointments to the civil service. Current civil service employees would therefore be given new appointments to the civil service; however, benefits, time served and all other Federal entitlements would remain the same. Click here for more information about US Citizenship and other eligibility information.  



Additional selections may be made from this announcement for similar positions within CMS in the same geographical location.


This position is located in the State Exchange Group (SEG), Center of Consumer Information & Insurance Oversight (CCIIO), Centers for Medicare & Medicaid Services (CMS). Duty location is Bethesda, MD.


  • You must be a U.S. Citizen or National to apply for this position.
  • You must meet the Selective Service requirements (See “Other Information”).
  • A one-year probationary period MAY be required.
  • You must complete the questionnaire and/or knowledge, skills and abilities.
  • Use the Print Preview feature for a complete copy of this announcement.


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In this position you will serve as an Information Technology Specialist performing work related to a wide variety of tasks related to information technology (IT) infrastructure, architecture, security, and IT policies and standardsSpecifically, you will: 

  •  Coordinate IT project implementation and provide overall technical expertise and guidance.
  •  Analyze short, medium, and long-range projects for solutions of complex operational, architecture, security, and/or policy issues.
  •  Make recommendations for policies, procedures, and actions pertaining to IT investments and data processing operations.
  •  Monitor, plan, develop, and implement complex projects, studies, and analyses.
  •  Develop guidance, policies, and procedures to ensure information systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data.
  • Conduct risk and vulnerability assessments; system security evaluations, audits, and reviews; and analyses of security contingency plans and disaster recovery procedures to identify vulnerabilities, risks, and protection needs.
  • Promote interoperability, exchange of information, and sharing of data and ensures alignment of internal data management practices with HHS and Federal government regulations and policies.
  • Evaluate, select, and advise on the application of data architecture modeling tool sets used to document, maintain, and enhance the architectural planning process.
  • Provides internal reporting on IT governance activities, such as status of system's compliance, enterprise-wide information security, and/or system development life cycle policies and standards requirements.


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A determination of your minimum qualifications will be based on the requirements listed below. You will be evaluated based upon the experience and/or education reflected in your resume.  Please use clear and concise descriptions/examples when describing your experience.  Applicants are advised that all information concerning qualifications is subject to investigation.  By submitting your application, you are certifying the accuracy of the information contained in your application.  If you make a false statement in any part of your application, you may not be hired; you may be terminated after you begin work; or, you may be fined or jailed. ALL QUALIFICATION REQUIREMENTS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT.  


TO QUALIFY for this position at the GS-13 level, you must have IT related experience demonstrated by paid or unpaid experience obtained in either the private or public sector, and/or completion of specific, intensive training that demonstrates that you possess each of the following four competencies:

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.



One year of Specialized Experience: Specialized Experience is experience that has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position and is typically in or related to the work of the position to be filled.

You must have one year of specialized experience, equivalent to at least the GS-12 grade level in the Federal service, to include: (1) Conducting risk and vulnerability assessments of information systems to identify vulnerabilities, risks and protection needs; (2) Recommending information technology (IT) modifications and solutions; (3) Participating in the development and monitoring of IT systems and operating procedures; or (4) Developing IT architectural and business requirements across various levels of an organization.

Conditions of Employment:


Security and Background Requirements: If not previously completed, a background security investigation will be required for all appointees. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements may be grounds for appropriate personnel action. In addition, if hired, a background security reinvestigation or supplemental investigation may be required at a later time. Applicants are also advised that all information concerning qualifications is subject to investigation. False representation may be grounds for non-consideration, non-selection and/or appropriate disciplinary action.

          • Optional Form 306 – Declaration of Federal Employment – available at . This form is not required to be submitted at the time of submitting your application. However, if selected, this form will be required prior to final job offer.


2. E-Verify: If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System. Federal law requires DHS to use the E-Verify System to verify employment eligibility of all new hires, and as a condition of continued employment obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system. The U.S. Department of Health and Human Services is an E-Verify Participant.


3. Direct Deposit: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.


Once the application process is complete, a review of resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job.  If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position.  Please follow all instructions carefully. Errors or omissions may affect your eligibility.  Category rating procedures will be used to rate and rank candidates. The category assignment is a measure of the degree in which your background matches the competencies required for this position. Qualified candidates will be ranked into one of three categories: Best Qualified, Well Qualified or Qualified.


The Category Rating Process does not add veterans’ preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher).


Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

  •  Attention to Detail
  •  Customer Service
  •  Oral Communication
  •  Problem Solving
  •  Knowledge of IT concepts, methods, standards, and practices
  • Skill in administrating the elements of an information security management program, an IT audit program, and/or a system assurance program
  • Skill in Written Communication


Your résumé and/or supporting documentation will be verified.   Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.


NOTE: If you submit a resume but no questionnaire, you will not be considered for the position. If you submit a questionnaire but no resume, you cannot be considered for the position. Your application will be appropriately documented and you will be removed from competition.


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The Federal government offers a number of exceptional benefits to its employees. The following links are provided for your reference to explore the major benefits offered to most Federal employees:
Flexible Spending Accounts -
Health Insurance -
Leave -
Life Insurance -
Long Term Care Insurance -
Retirement Program -




TOUR OF DUTY:   Flexible







JOB CODE:  502130



DISPLACED FEDERAL EMPLOYEES: If you are a displaced Federal Employee, you may be eligible for priority consideration under the Interagency Career Transition Assistance Plan (ICTAP). Please visit this link to obtain requirements for applying as an ICTAP eligible applicant If you feel as though you are eligible under the ICTAP program, please see the "REQUIRED DOCUMENTS" sections below. Candidates must meet or exceed the Well Qualified category to be considered for this vacancy as an ICTAP eligible.


VETERANS' PREFERENCE: If you are a veteran with preference eligibility and you are claiming 5-points veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. Documentation intended to establish preference must be received by 11:59PM EST on the closing date of this announcement (Friday, November 01, 2013). Information on veterans' preference and other veteran entitlements can be found in the VetInfo Guide: 


JOB SEEKERS WITH DISABILITIES: Federal agencies fill jobs two ways, competitively and non-competitively. Persons with disabilities may apply for jobs filled either way. People who are selected for jobs must meet the qualification requirements and any education requirements for the jobs and be able to perform the essential duties of the jobs with or without reasonable accommodation. For information, please visit 


SELECTIVE SERVICE: MALE APPLICANTS BORN AFTER 12/31/1959 must certify prior to job offer that they have registered with the Selective Service System, or are exempt from having to do so under Selective Service law.


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To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM ET on  to Friday, November 01, 2013 receive consideration.


To begin, click Apply Online to create a USAJOBS account or log in to your existing account.
1. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
2. Click the Submit My Answers button to submit your application package. It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the closing date. 
3. To verify your application is complete, log into your USAJOBS account,, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.  Your uploaded documents may take several hours to clear the virus scan process.
4. To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.


You are encouraged to apply online. Applying online will allow you to review and track the status of your application. If you cannot complete the Application Package online, you may fax all of your materials.  The complete application package must be submitted by 11:59 PM ET on Friday, November 01, 2013 to receive consideration.  Keep a copy of your fax confirmation in the event verification is needed.  If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible. To complete the occupational questionnaire and submit via fax:
**Click the following link to view and print the assessment questionnaire View Occupational Questionnaire; and
**Click the following link to view and print the 1203FX form to provide your response to the assessment questionnaire; and
**Fax the completed 1203FX form along with any supporting documents to 1(478)757-3144. Your 1203FX will serve as a cover page for your fax transmission.
This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact the CMS Helpdesk at 1(888)423-2737 or (410)786-3936 TTY/TDD: (410)786-0270; or by email The decision on granting reasonable accommodation will be made on a case-by-case basis.


PLEASE NOTE: Submission of a resume alone IS NOT a complete application. This position requires the completion of the assessment questionnaire and submission of supplemental documents, as described under the "Required Documents" section of this announcement. Please carefully review the complete job announcement and the "How to Apply" instructions. Failure to provide the required information and/or documents will result in you not being considered for employment.


The following documents are required:
1. Resume showing relevant experience; cover letter optional. Your resume must indicate your citizenship and if you are registered for Selective Service if you are a male born after 12/31/59. Your resume should also list your educational and work experience including the dates (mm/dd/yy) of each employment along with the number of hours worked per week.  For work in the Federal service, please include the grade level for the position(s). Your resume may be used to validate your responses to the assessment tool(s). For Resume and Application Tips visit:
2. A complete Occupational Questionnaire.
3. Supporting Documents, if applicable (i.e., SF-50, DD-214, SF-15, Transcripts, etc.).  Supporting documents may be required in the vacancy announcement. Failure to provide appropriate documentation MAY result in a not qualified rating OR non-consideration. Click here for a detailed description of the required supporting documents.  You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, transcripts, veterans' preference, disability, etc.).


If you complete the occupational questionnaire online and are unable to upload supporting document(s), you may fax supporting documents.
**To fax your documents, you must use the following cover page and provide the required information. The Vacancy ID is 970521.
**Fax your supporting documents to 1(478)757-3144.
The complete Application Package (including all required supporting documents) must be submitted by 11:59 PM ET on Friday, November 01, 2013.
Contact Information: CMS HR Center Helpdesk
Phone: 1(888)423-2737 or (410)786-3936
TDD: (410)786-0270
Hours of Operation: Monday - Friday from 8:00AM ET to 5:00PM ET (excludes all Federal holidays)


CMS HR Center Helpdesk
Phone: (888)423-2737
Agency Information:
HHS CMS Center
7500 Security Blvd
Mailstop C4-14-15
Baltimore, MD


Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful.  The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview.  We expect to make a selection within 45 days of the closing date of this announcement.


You will receive notice via email or by mail, if no email address was provided by you during the application process, once this process is completed (generally 4-6 weeks).

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