This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Financial Program Specialist, (Eaglecash Sustainment Coordinator)

Department:Department Of The Treasury

Agency:Bureau of the Fiscal Service (FMS)

Job Announcement Number:13-FMS-402P

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$89,033.00 to $115,742.00 / Per Year


Friday, September 27, 2013 to Wednesday, October 23, 2013




This position is at the full performance level. - This is a full time permanent position.




1 vacancy - Washington DC Metro Area, DC, US


U.S. citizens; no prior Federal experience is required.


The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country and around the world. Come Join the Department of the Treasury and Invest in Tomorrow.

The Bureau of the Fiscal Service promotes the financial integrity and operational efficiency of the federal government through exceptional accounting, financing, collections, payments, and shared services. 
We are looking for highly qualified individuals to meet the challenges of expanding electronic services and processes to our customers and the American public. This position is located in the Bureau of the Fiscal Service, Assistant Commissioner Payment Management (PM), E-Commerce Division, Stored Value Card (SVC) Program. The SVC Program team is responsible for managing the deployment and sustainment of the EagleCash SVC Program for the U.S. military and some of its support elements. More specifically, this position is responsible for project planning, budget formulation, technical and tactical implementation of the SVC programs, developing and designing business processes, coordinating program objectives with various interested stakeholders, and the day to day coordination of duties of up to five (5) Financial Program Specialists who live in contingency areas of operation.
Key Information:
* We offer opportunities for flexible work schedules.
* Click "Print Preview" to review the entire announcement before applying.



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    As a Financial Program Specialist, you will:
    • Manage and coordinate day-to-day operational tasks and provide Continental United States (CONUS) and Outside the Continental United States (OCONUS) oversight for the SVC EagleCash Sustainment Team (ECST)
    • Formulate, review, and administer the budget for the ECST program areas of the EagleCash SVC program; plan, administer, and monitor expenditures to ensure cost-effective support of the SVC program and policies; and assess the financial conditions of the EagleCash Sustainment Team.
    • Provide direct support to CONUS Soldier Readiness Processing (SRP) centers throughout the United States by conducting wellness visits, training, and required program enhancements on a rotating basis.
    • Provide in-theater guidance, awareness, and oversight to individuals based OCONUS at U.S. military locations by providing embedded operational support, training, and proactive software/hardware maintenance. Ensure in-theater operational excellence of the EagleCash SVC program, OTCNet, and programs in contingency areas of operation.
    • Prepare and deliver briefings and reports to senior official stakeholders relative to program reporting. Serve as a liaison between the Bureau of the Fiscal Service, the SVC Fiscal Agent, and the Department of Defense stakeholder agencies of the EagleCash program.
    The primary duty station for this position is Washington DC, however periodic travel and work assignment to other locations, both domestic and overseas are required upwards of 50% of the time. As required, you will assist in training deployed military personnel on the use of stored value cards and related financial processing applications, including briefing senior level officials within contingency areas of operations on the various aspects of the EagleCash program and EagleCash Sustainment Team. Some of the work will be performed on U.S. military installations located either CONUS, or OCONUS in contingency areas of operations (combat zones). Working conditions at these locations and in transit, are unpredictable and vary greatly. Environmental conditions at work locations may range from excessive heat and humidity to extreme cold and rainy. Some locations require that the employee be able to maintain stable mobility in sandy and unstable terrain. Although some work is sedentary, working conditions such as ergonomic issues related to lifting and carrying, seating, or video display terminals may be complicated due to both foreseen and unforeseen environmental nuances. Working conditions associated with these positions are characterized by:
    • Extreme and wide range of temperatures;
    • Extreme and wide range of precipitation;
    • Extreme and wide range of terrain;
    • Susceptibility to attacks by improvised explosive devices (IED’s), unexploded ordinance (UXO), small arms fire, mortars, missile, rockets, etc.;
    • Sustained periods of living in austere conditions;
    • Sustained and frequent periods without sleep;
    • Ground transportation via unarmored and up-armored vehicles;
    • Air transportation by rotary and fixed wing aircraft;
    • Poor lighting, ventilation, and air quality.
    Due to the generally unimproved and dangerous nature of these locations, individuals will need to be self-sufficient in their:
    • Ability to carry heavy loads of personal and job related gear for long distances;
    • Ability to wear protective armor for long periods of time;
    • Ability to quickly enter and exit waiting helicopters and other vehicles;
    • Ability to quickly move to shelter;
    • Ability to navigate on foot in the dark without light;
    • Ability to walk on uneven terrain;
    • Ability to work with small tools in poor lighting.


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    In order for your application to be considered, you must meet the following requirements by the closing date of this announcement:

    Selective Factor: You must be willing to travel 50% of the time or more domestically and internationally, including travel to dangerous areas, such as Afghanistan and other locations for which travel is deemed generally unsafe. AND
    Specialized Experience: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized experience for this position includes knowledge of U.S. military finance and accounting policies and procedures and knowledge of financial systems used by the U.S. military, including; EagleCash (SVC) program, Over the Counter Check Conversion (OTCnet) Program (formerly the Paper Check Conversion Program (PCC)), and the Deployable Disbursing System (DDS) sufficient to perform duties such as:
    • Analyzing, interpreting, and applying complex policies, and regulatory requirements in the development of budgetary plans, policies, guidance and adjustments to the budget;
    • Providing advice and guidance regarding building, maintaining, enhancing, and operating a financial management system and/or application;
    • Working with customers and customer agencies to establish and improve working relationships, provide guidance, and resolve problems, and perform duties associated with a central service provider;
    • Evaluating new technology and/or proposed process or system changes, and determining impact on system and/or program. Formulating and presenting these findings and recommendations to senior management;
    • Representing a program or office on inter-agency work group.
    The experience may have been gained in either the public or private sector. One year of experience refers to full-time work; part-time work is considered on a prorated basis.


    Your application includes your:
    1.  Resume,
    2.  Responses to the online questions, and
    3.  Required supporting documents.
    We use a multi-step process to evaluate and refer applicants:
    1.  Minimum Requirements: Your application must show that you meet all requirements, including the education and/or experience required for this position. You may be found "not qualified" if you do not possess the minimum competencies required for the position. If your application is incomplete, we may rate you as ineligible.
    2.  Rating: Your application will be evaluated in the following areas: Project Management, Budget, Analyzing, Problem Solving, & Communication. We may lower your rating if your responses to the online questions are not supported by the education and/or experience described in your application.  Category Rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three categories, Gold, Silver, or Bronze, depending on your experience and education related to this position. Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference-eligibles in that category.
    3.  Referral: If you are among the top qualified candidates, your application will be referred to a selecting official for consideration and possible interview. If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)), you must be rated in the middle category, or higher, in order to be considered as well qualified to receive special selection priority.
    We recommend that you preview the online questions for this announcement before you start the application process.
    To preview questions please click here.


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    We offer a workplace that is respectful, fair, and values diversity. Our comprehensive benefits are very generous - helping you to reach your personal goals by supporting your professional growth, health, well-being, and your family needs.
    Our benefits package includes:
    * Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.
    * Ten paid holidays, 13 days of sick leave and 13 to 26 days of vacation time each year.
    * Access to insurance programs that may be continued after you retire.
    * A wide choice of health insurance plans, coverage for pre- existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums.
    Learn more about Federal benefits programs at:


    * We may select from this announcement or any other source to fill one or more vacancies.
    * We will not pay relocation expenses.
    * This is a bargaining unit designated position covered by FMS.
    * This position is a non critical sensitive position.
    Conditions of Employment:
    If selected for this position, you will be required to:
    * Complete a one year probationary period (unless already completed).
    * Complete a Declaration for Federal Employment to determine your suitability for Federal employment.
    * If you are a male applicant born after December 31, 1959, certify that you have registered with Selective Service System or are exempt from having to do so.
    * Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
    * Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the I-9 ( Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
    * Travel locally and/or overnight approximately 50% of the time to U.S. Military installations located either CONUS or OCONUS in contingency areas of operations (combat zones).
    * Obtain and use a Government-issued charge card for business-related travel.
    * Wear required safety clothing and/or equipment required by the position. This may include safety shoes, hard hats, hearing protection, gloves, masks, etc.
    * File a Confidential Financial Disclosure Report within 30 days of appointment and on annually from then on.
    * Successfully complete a background investigation.
    * Obtain and maintain a secret clearance.


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    The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m., Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
    If you are experiencing system issues with your application, please contact the CareerConnector Help Desk at and/or the USAJobs Help Desk.
    Step 1 - Create or Upload a resume with USAJOBS (
    -We suggest you go to the end of the Qualifications & Evaluation section of the job announcement to preview the online questions that you will answer in Step 3. You may need to customize your resume to ensure that it supports your responses to these questions. For more resume tips click here.
    - You may create a resume in USAJOBS or upload one of your own choosing. Although you must enter your Social Security Number (SSN) for USAJOBS, we will only see the last four digits for identification purposes.
    Step 2 - Apply Online
    Click the "Apply Online" link of this announcement and then select the resume you wish to submit with your application. You will be redirected to the Department of the Treasury's CareerConnector website to complete the application process.
    Step 3 - Answer the Online Questions and Submit Your Online Application
    If this is your first time on Treasury's CareerConnector website, you will be prompted to register by answering questions related to your eligibility for Federal employment. The system will save these responses and take you back to the main screen so that you can answer the job-specific questions. Select "Take me to the assessment" and click on the "Continue" button to answer the job-specific questions. You must answer all the questions and click the "Finished" button.
    Step 4 - Review and Confirm Your Submission
    You will now have the option to upload a document or print fax cover-sheets for your required documents (see step 5 for details). Once you click "Done," you will see a summary of your application for your review. You may also print a copy for your records. When you click "Finished" at the bottom of the page, you will then be directed back to USAJOBS where you can confirm that your application has been submitted and track your application status.
    Step 5 - Submit Required Documents
    You can submit any required documents (discussed below) by document upload or fax. Whichever method you choose, please include the job announcement number with your documents. To protect your privacy, we encourage you to remove your SSN from any documents that you submit.
    Document Upload:
    You may upload supporting documents in one of two ways:
    1. Once you finish answering the questions in the job announcement, you will be prompted to upload your document(s) to your application. You will be given the choice to either upload the document as part of the application process or you can select a document that you've already loaded on USAJOBS. OR
    2. You can upload a document to an existing application by logging into your USAJOBS account profile. Click on "My Applications" and search for the vacancy. Once you've located the vacancy, click on the vacancy and select "Apply Online." Move through your existing application to the Documents page and select Upload in order to add a document to your application. Be certain to review your complete application for confirmation that the document uploaded.
    In the Application Review section, you may verify acceptance of your documents in CareerConnector if you see them listed on the "Vacancy Documents" screen. Then, click on "Finished" to be returned to USAJOBS.
    Fax: Create a fax cover-sheet in CareerConnector by following the "Faxing Supporting Documentation" instructions. The fax number will be on the cover-sheet.
    Fiscal Service provides reasonable accommodation to applicants with disabilities.  If you require a reasonable accommodation during any part of the application and hiring process, please contact the Equal Employment Opportunity Division at 202-874-8330.


    Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
    VETERANS' PREFERENCE DOCUMENTATION: If you are claiming veterans' preference, you must submit a copy of your Certificate of Release of Discharge From Active Duty, DD-214 (Member 4 copy), or other official documentation from a Branch of the Armed Forces or the Department of Veteran's Affairs showing dates of service and type of discharge. Ten point preference eligibles must also submit an Application for 10 Point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15 form. An SF-15 may be found at: For more information on veterans' preference, click here.
    CTAP/ICTAP DOCUMENTATION: If you are a displaced or surplus Federal employee eligible for consideration under the Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP), you must submit proof of eligibility. For a detailed list of documents, click here.


    Applicant Call Center
    Phone: 304.480.7300
    Fax: 000-000-0000
    TDD: 304-480-8725
    Agency Information:
    Financial Management Service (FMS)
    Please see How to Apply
    Parkersburg, WV
    Fax: 000-000-0000


    You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "My Applications". Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate, or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

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