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This Position Is No Longer Available

Job Title:  Supervisory Communications Program Specialist (DEU)
Department:  Department Of Commerce
Agency:  National Telecommunications and Information Administration
Job Announcement Number:  NTIA-FRNA-2013-0032

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$123,758.00 to $155,500.00 / Per Year
Friday, September 27, 2013 to Friday, October 04, 2013
Career or Career Conditional - Full Time/Permanent
2 vacancies in the following location:
Washington, DC, USView Map
All qualified U.S. citizens


The National Telecommunications and Information Administration (NTIA) serves as the executive branch agency principally responsible for advising the President on telecommunications and information policies.  The establishment of the First Responder Network Authority (FirstNet) pursuant to the Middle Class Tax Relieve and Job Creation Act of 2012 created an independent authority within NTIA that established a single nationwide interoperable public safety broadband network.  It established FirstNet as an independent authority within NTIA to build, deploy, and operate the network, and to hold the single public safety license granted for wireless public safety broadband deployment.

This position is currently located in Washington, DC, but will relocate to Reston, VA in the near future. 
This position is also being announced concurrently under Merit Assignment Procedures  (MAP) vacancy number: NTIA-FRNA-2013-0031. Applicants who wish to be considered under MAP must apply to both vacancies separately.

This position is located in the U.S. Department of Commerce, National Telecommunications and Information Administration (NTIA), First Responder Network Authority (FirstNet).  FirstNet is a new independent authority within NTIA that will be responsible to take all actions necessary to design, build, deploy, operate, and maintain a nationwide, interoperable public safety broadband network pursuant to Title VI of the Middle Class Tax Relief and Job Creation Act of 2012, Pub. L. No. 112-96 (the Act).    
The incumbent reports directly to the Deputy General Manager of FirstNet and is responsible for the development of policies and activities that facilitate the statutory consultation process between FirstNet and the state designated single points of contact.  The incumbent is responsible for the outreach and education to all of the program stakeholders, including federal, state, local, tribal government officials and public safety agencies across the Nation.    Included in this responsibility are the identification of issues, interdisciplinary research and analysis necessary to meet the short- and long-term public safety policy goals of the nationwide public safety broadband network, and the formulation and articulation of these policies.  In this capacity and under the direction of the Deputy General Manager,  the incumbent manages, plans, coordinates, and supervises the various resources, human and financial, that are assigned to this new program.


  • Must be a U.S. citizen.
  • You must be suitable for Federal employment.
  • You must be able to obtain a Secret Security clearance.
  • You must be registered Selective Services, if applicable (
  • Relocation expenses will not be paid.
  • Some travel required for this position.


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The employee will perform the following functions:
  • Serves as Supervisory Communications Program Specialist responsible for overseeing the education and outreach efforts of the program to expand access to the interoperable, public safety broadband infrastructure using knowledge of and experience in the telecommunications sector and the public safety industry.  Supervises and mentors a staff of team-oriented professionals to implement and execute the public safety programs under the Act.
  • Advises and assists the Deputy General Manager of FirstNet in the formulation, development, and implementation of the communications strategy to engage and involve the program’s stakeholders.  Develops policy guidance and technical assistance for state, local, and tribal governments and oversee technical assistance efforts to ensure that all program objectives are achieved by using knowledge of and experience in telecommunications sector.  Directs and manages the activities of the FirstNet outreach staff responsible for carrying out purposes of the division ensuring that deliverables are completed on time and on budget.  Prepares budgets to meet goals in a cost-effective and efficient manner. Collaborates with FirstNet Senior Management to achieve program goals.
  • Evaluates public safety issues and recommend program alternatives for implementation of the Act by applying telecommunications and broadband knowledge.  Applies knowledge of public safety priorities, objectives, and best practices in communications deployment and broadband adoption to develop processes for the new programs.
  • Represents FirstNet at workshops, conferences and meetings related to public safety, as appropriate applying knowledge of the telecommunications sector and broadband activities.  Serves as liaison with stakeholder groups, including industry, nonprofit organizations, public safety, and state and local government leaders.  Assists as necessary in the development of written materials, including reports, presentations, web-content, and official records. 
  • Supervises and mentors a staff of professionals to implement and execute public safety programs.  Plans work to be accomplished by subordinates, set priorities, and establishes schedules for work completion.  Assigns work based on priorities, requirements of assignments, and capabilities of employees.  Ensures timely performance of work and ensures that quality standards are met.  Reviews work completed by subordinates, accepting, amending, or rejecting work as appropriate.  Evaluates the effectiveness of operations supervised in terms of mission accomplishment, quality and quantity standards, procedure, policy, regulatory compliance, and technical competence.  Makes changes in work assignments, workflow, and balances workload among positions to increase effectiveness of operations supervised.
  • Develops performance standards, evaluates work performance of subordinates, identifies developmental and training needs of employees and provides or arranges needed training; finds methods to improve work productivity or quality of work directed.  Advises, counsels, instructs and resolves employee complaints, refers group grievances or more serious unresolved complaints to higher level supervisor.  Effects minor disciplinary measures, such as warnings and reprimands, recommending other action in more serious cases.  Interviews candidates for positions and recommends appointments, promotion reassignment to such positions.


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This position has a selective placement factor (SPF) of experience developing communications and outreach strategies in the telecommunications sector and the public safety industry.  Applicants who do not meet the selective placement factor are ineligible for consideration.

In addition to meeting the selective placement factor (SPF), applicant must meet the specialized experience. For the GS-15, applicant must have at least one year of specialized experience equal or equivalent to at least the GS- 14 level or equivalent band. Specialized experience is defined as significant expertise in developing communications and outreach strategy for the public safety community and high-level officials in the state, local, and tribal governments; requires experience in consultations with state, local, or tribal government officials; requires some experience with public safety infrastructure and/or telecommunications network deployments, including wireless broadband. 

Applicants must meet ALL application requirements, to include a complete online resume, by 11:59 p.m. EASTERN TIME ZONE (ETZ) on the closing date of this announcement. Applicants must meet all qualification requirements by the closing date of this announcement. Qualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards. This handbook is available on the Office of Personnel Management's website located at


We will review your resume, optional cover letter and supporting documentation to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications stated in the vacancy announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/ No, Multiple Choice questions) and place you in one of three pre-defined categories. These categories are "gold," "silver," and "bronze." However, your resume and/or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered.   The best qualified candidates placed in the "gold" category will be identified for referral to the hiring manager and may be invited for an interview.
How you will be evaluated for preference eligibility : Within each category, those entitled to veterans' preference will be listed at the top of the pre-defined category for which they are placed.  Preference eligibles with a service-connected disability of 10% or more will be listed at the top of the highest quality category (gold) depending on the position and grade level of the job.

For more information on category rating, please go to:
To preview questions please click here.


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U.S. Department of Commerce offers a comprehensive benefits package.  Explore the benefits offered to most Federal employees at


CTAP and ICTAP candidates will be eligible if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a rating of 85 out of 100.  Information about CTAP and ICTAP eligibility is on the Office of Personnel Management’s Career Transition Resources website at:
CTAP applicants MUST submit the following documents:
1. A copy of your RIF separation notice; notice of proposed removal for failure to relocate; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice).
2. A copy of your SF-50 “Notification of Personnel Action”, noting current position, grade level, and duty location;
3. A copy of your latest performance appraisal including your rating; and
4. Any documentation from your agency that shows your current promotion potential.
(When the area of consideration includes applicants from outside of the Department’s workforce)
ICTAP applicants MUST submit the following documents:
1.  A copy of your RIF separation notice; notice of proposed removal for failure to relocate; notice of disability annuity termination; certification from your former agency that it cannot place you after your recovery from a compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement.
2. A copy of your SF-50 “Notification of Personnel Action”, documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc.;
3. A copy of your latest performance appraisal including your rating; and
4. Any documentation from your agency that shows your current promotion potential.


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Your complete application, including required documents, must be received by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.
To apply on-line, you must complete and submit an application by accessing the USAJOBS website at  To begin, click the Apply Online button near the bottom of this screen and follow the prompts to register into your USAJOBS account, answer the questions, and submit all required documents.
To return to your saved application, log in to your USAJOBS account at and click on “Application Status.”  Click on the position title, and then select Apply Online to continue.
If you have problems completing your on-line application, including problems submitting your supporting documents, please contact the Help Desk by e-mail at or by phone at 866.656.6831.  The help desk is available Monday–Friday, 7:00 a.m. to 7:00 p.m. ET.
For instructions on submitting your application in another format please contact: Sacreia Osborne - or 202.482.3352


A complete application consists of the following:
  • Resume showing relevant experience; cover letter optional.  Your resume must indicate your citizenship and if you are registered for Selective Service if you are a male born after 12/31/59.  Your resume should also list your educational and work experience including the dates (mm/dd/yy) of each employment along with the number of hours worked per week.  Your resume may be used to validate your responses to the scored occupational questionnaire.
  • Veterans’ Preference documentation.  Please indicate on your resume the type of veterans’ preference you are claiming and provide the appropriate supporting documentation (DD-214 stating disposition of discharge or character of service, VA letter, SF-15, etc.) to validate your claim.  For more information regarding eligibility requirements, please go to:
  • Interagency Career Transition Assistance Plan (ICTAP) documentation, if applicable (see other information).
You are not required to submit official documents at this time; copies are sufficient.
Special Instructions for Foreign Education:  Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. A listing of these accredited organizations can be found on the Department of Education's website - You must provide a copy of the letter containing the results of the equivalency evaluation with a course by course listing along with your application. Failure to provide such documentation when requested will result in lost consideration.


Sacreia Osborne
Phone: 202-482-3352
Fax: 571-258-4052
Agency Information:
1401 Constitution Ave NW
Room 7412
Attn: Human Resources
Washington, DC
Fax: 571-258-4052


You will be notified of your application status through USAJOBS at four points during the hiring process, as applicable.  You can check the status of your application by accessing the USAJOBS website at and clicking on “Track Your Online Application.”  The four points of notification are: 
  1. Application Received or Application Incomplete;
  2. Minimum Qualification Requirement Met or Minimum Qualification Requirement Not Met;
  3. Eligible (Application Referred to the Selecting Official) or Eligible (Application Not Referred to the Selecting Official); and
  4. Selected or Not Selected 
By submitting your application, you are certifying the accuracy of the information contained in your application.  If you make a false statement in any part of your application, you may not be hired; you may be terminated after you begin work; or, you may be fined or jailed.  After making a tentative job offer, we will conduct a suitability/security background investigation. You will be required to submit official documentation prior to appointment.  The agency will then verify the information provided on your application (i.e., degree, veterans’ preference, disability, etc.).  

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