Job Overview


The National Telecommunications and Information Administration (NTIA) serves as the executive branch agency principally responsible for advising the President on telecommunications and information policies.  The establishment of the First Responder Network Authority (FirstNet) pursuant to the Middle Class Tax Relieve and Job Creation Act of 2012 created an independent authority within NTIA that established a single nationwide interoperable public safety broadband network.  It established FirstNet as an independent authority within NTIA to build, deploy, and operate the network, and to hold the single public safety license granted for wireless public safety broadband deployment.

This position is currently located in Washington, DC, but will relocate to Reston, VA in the near future. 
This position is also being announced concurrently under Merit Assignment Procedures  (MAP) vacancy number: NTIA-FRNA-2013-0031. Applicants who wish to be considered under MAP must apply to both vacancies separately.

This position is located in the U.S. Department of Commerce, National Telecommunications and Information Administration (NTIA), First Responder Network Authority (FirstNet).  FirstNet is a new independent authority within NTIA that will be responsible to take all actions necessary to design, build, deploy, operate, and maintain a nationwide, interoperable public safety broadband network pursuant to Title VI of the Middle Class Tax Relief and Job Creation Act of 2012, Pub. L. No. 112-96 (the Act).    
The incumbent reports directly to the Deputy General Manager of FirstNet and is responsible for the development of policies and activities that facilitate the statutory consultation process between FirstNet and the state designated single points of contact.  The incumbent is responsible for the outreach and education to all of the program stakeholders, including federal, state, local, tribal government officials and public safety agencies across the Nation.    Included in this responsibility are the identification of issues, interdisciplinary research and analysis necessary to meet the short- and long-term public safety policy goals of the nationwide public safety broadband network, and the formulation and articulation of these policies.  In this capacity and under the direction of the Deputy General Manager,  the incumbent manages, plans, coordinates, and supervises the various resources, human and financial, that are assigned to this new program.


The employee will perform the following functions:
  • Serves as Supervisory Communications Program Specialist responsible for overseeing the education and outreach efforts of the program to expand access to the interoperable, public safety broadband infrastructure using knowledge of and experience in the telecommunications sector and the public safety industry.  Supervises and mentors a staff of team-oriented professionals to implement and execute the public safety programs under the Act.
  • Advises and assists the Deputy General Manager of FirstNet in the formulation, development, and implementation of the communications strategy to engage and involve the program’s stakeholders.  Develops policy guidance and technical assistance for state, local, and tribal governments and oversee technical assistance efforts to ensure that all program objectives are achieved by using knowledge of and experience in telecommunications sector.  Directs and manages the activities of the FirstNet outreach staff responsible for carrying out purposes of the division ensuring that deliverables are completed on time and on budget.  Prepares budgets to meet goals in a cost-effective and efficient manner. Collaborates with FirstNet Senior Management to achieve program goals.
  • Evaluates public safety issues and recommend program alternatives for implementation of the Act by applying telecommunications and broadband knowledge.  Applies knowledge of public safety priorities, objectives, and best practices in communications deployment and broadband adoption to develop processes for the new programs.
  • Represents FirstNet at workshops, conferences and meetings related to public safety, as appropriate applying knowledge of the telecommunications sector and broadband activities.  Serves as liaison with stakeholder groups, including industry, nonprofit organizations, public safety, and state and local government leaders.  Assists as necessary in the development of written materials, including reports, presentations, web-content, and official records. 
  • Supervises and mentors a staff of professionals to implement and execute public safety programs.  Plans work to be accomplished by subordinates, set priorities, and establishes schedules for work completion.  Assigns work based on priorities, requirements of assignments, and capabilities of employees.  Ensures timely performance of work and ensures that quality standards are met.  Reviews work completed by subordinates, accepting, amending, or rejecting work as appropriate.  Evaluates the effectiveness of operations supervised in terms of mission accomplishment, quality and quantity standards, procedure, policy, regulatory compliance, and technical competence.  Makes changes in work assignments, workflow, and balances workload among positions to increase effectiveness of operations supervised.
  • Develops performance standards, evaluates work performance of subordinates, identifies developmental and training needs of employees and provides or arranges needed training; finds methods to improve work productivity or quality of work directed.  Advises, counsels, instructs and resolves employee complaints, refers group grievances or more serious unresolved complaints to higher level supervisor.  Effects minor disciplinary measures, such as warnings and reprimands, recommending other action in more serious cases.  Interviews candidates for positions and recommends appointments, promotion reassignment to such positions.