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This Position Is No Longer Available

Department:  Department of the Army
Agency:  Army Installation Management Command
Job Announcement Number:  WENAFEW13967505R

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$11.55 to $11.55 / Per Hour
Wednesday, November 06, 2013 to Wednesday, November 20, 2013
Part Time 20 hours - Permanent
1 vacancy in the following location:
Schofield Barracks, HI View Map
Open to All Applicants on the Island of Oahu


The FMWRC mission is to create and maintain "FIRST CHOICE" MWR products and services for America's Army, essential to a ready, self-reliant force.

You can apply for this position using the following options (you must have a resume or use the NAF Optional Application to apply):


1.  Preferred - Apply electronically via USAJOBS - This will ensure faster processing of your application.  You will also receive faster status updates. 


Please upload all required documents.  Uploaded documents will be processed through the system. You are encouraged to monitor your application status.  *You can download the app to your smart phone for easy access and convenience!


2.  Fax your resume (and supporting documentation) to (478)757-3144.  The following link will take you to the cover sheet which must be included with the faxed resume or application


NOTE: Faxed documents take 2-3 business days to process before they are available in the system for HR to view.


You are highly encouraged to provide all supporting documentation prior to closure of the vacancy announcement.  This will speed up the process to consider you for the job if you meet the minimum qualification requirements.



Neglecting to respond to the job related questions will result in an ineligible rating.  You may contact the servicing CPAC NAF DIVISION identified on the vacancy announcement for additional assistance.

Positions are located on Schofield Barracks at the ITR Office. Job Announcement: Amended to re-announce WENAFEW13967505 previous applicants do not need to re-apply.



  • Direct Deposit is required
  • Social Security card is required
  • Local Background and National Agency Check are required after selection


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Assists patrons by providing information concerning available leisure activities, selling tickets, making reservations and arranging for special accommodations required for tours, sporting events, theaters and special events. Provides full assistance to individuals planning travel itineraries not requiring commercial transportation, including hotel reservations and other local service or information. Maintains brochures, price listings and related information for customer use. Receives payment, issues receipts and documents business transactions. Performs related administrative support duties.


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Experience which involved dealing with the general public and performing financial transactions.

Highly Preferred Qualifications:

-Knowledge of all the Hawaiian Islands to include the ability to advise customers on where to stay, what to see, and what to do on the islands.

-Knowledge and work experience within the last 3 years in booking travel arrangements with airlines, hotels, car rentals, and cruise line by way of telephone and online systems (such SABRE and GDS).

-Ability to type 40 words per minute (WPM). Typing test will be administered upon interview.



Conditions of employment:

1. A one-year probationary period may be required.

2. Meet all qualification/eligibility requirements.

3.  Satisfactorily complete an employment verification check. 

4. Successfully complete all required background checks.


Credit may be given for appropriate unpaid experience or volunteer work.


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Nonappropriated Funds (NAF) Regular positions include employee benefits.  For additional benefits information go to


Additional selections may be made from this vacancy announcement for up to 90 days after the closing date.

The Department of Army Nonappropriated Fund Instrumentalities are an equal opportunity employer.


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Your resume must be submitted by 11:59 PM (eastern time) on the closing date reflected on the vacancy announcement.

To apply for this job online, select -


To fax supporting documents that you are not able to submit online:

1. Complete this cover page using the following Vacancy ID 967505.

2. Fax your documents to (478)757-3144.


If you cannot apply online follow the below procedures:

1. Click the following link to view and print the job experience related questions View Occupational Questionnaire.


2. Complete the 1203-FX ( form to provide your response to the job related questions.


3. Fax the completed 1203-FX form along with any supporting documents to (478)757-3144. Your 1203-FX form will serve as a cover page for your fax transmission.


PLEASE NOTE: Please continue completing all questions within section 25 of the 1203-FX form (Occupational Questionnaire) regardless of the numbering sequence.  


For additional tips & pointers to successfully complete the application process you can review additional guidance by accessing the following URLs:

Application help -

Applicant checklist -

Applicant brochure -


Before you can start working, the following documents will be needed:

All applicants are required to submit the following supporting document type(s):

Applicants may also submit the following supporting document type(s),which may not be required for all applicants:
   ·Other (Please See Other Supporting Documentation)

For education requirements please note the following:

Before you can start working, you must provide Official transcripts (copy or original) as proof that positive education requirements have been met. 


Other supporting documentation that may be needed are listed below:


-  Permanent Change of Station Orders or equivalent for Military Spouses requesting Spouse Employment Preference

-  Veterans' and Involuntary Separated Military Preference documentation (DD-214 member 4 copy or equivalent)

-  DOD NAF BBA documentation (DA form 3434 or equivalent plus issued BBA notice)

-  Current and Former NAF employees (to include current APF employees) (DA form 3434 or equivalent, ex: SF50)



Abigail R. Lucas
Phone: (808)438-3975
Agency Information:
DA NAF Fort Shafter
Fort Shafter
Bldg 126 Stop 516
Fort Shafter, HI


Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!

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