This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Health Technician (Dietetic) Student Trainee (PATHWAYS INTERN)

Department:Department Of Veterans Affairs

Agency:Veterans Affairs, Veterans Health Administration

Job Announcement Number:MP-13-966501/B12

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$28,627.00 to $41,633.00 / Per Year


Tuesday, September 24, 2013 to Tuesday, October 08, 2013




Part Time - Internships




1 vacancy in the following location:
Phoenix, AZ United StatesView Map


Current degree-seeking students


The Phoenix VA Health Care System is currently recruiting for a Health Technician (Dietetic) Student Trainee (PATHWAYS INTERN) 

Vacancy Identification Number (VIN) 966501


This position is located in the Food Service department, therefore, the ideal candidate should be pursuing a culinary/food service type degree.


OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?


Basking in sunshine 300 days a year in the aptly named Valley of the Sun, the Phoenix VA Health Care System is located near downtown Phoenix, Arizona.  Although renowned for its warm, dry climate, Arizona's capitol offers much more than great weather.  The Phoenix metro area, now America's 5th largest city, offers affordable housing and a relaxed, informal southwestern lifestyle.  Diversity abounds.  Greater Phoenix has an abundance of golf courses, parks, public swimming pools and bike paths.  For the sports fans Phoenix is home to the NBA's Phoenix Suns, NFL's Arizona Cardinals; Major League Baseball's Arizona Diamondbacks and the NHL's Phoenix Coyotes.  Across the state, more than 11 million acres of national forest lands provide a varied playground for those who enjoy skiing, horseback riding, hunting, fishing, boating, hiking or camping. For the more adventurous, there's white water rafting on the Colorado River through the Grand Canyon!   For city dwellers, the valley boasts exceptional shopping and retail establishments, restaurants and night life.  The valley is also rapidly gaining prominence as a Mecca for the arts.  Phoenix possesses world class museums, a ballet, symphony orchestra and several theater companies. For more information on the City of Phoenix, visit the Chamber of Commerce site at  More information about the Phoenix VA Health Care System team may be found here:

For more information on the Department of Veterans Affairs, go to


Special Employment Consideration:  VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., mental retardation (intellectual disabilities), severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more.


  • You must be a U.S. citizen to apply for this job.
  • Subject to a background/suitability investigation.
  • Designated and/or random drug testing may be required.
  • Must be a student.
  • Must be at least 16 years old.


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PATHWAYS PROGRAM: The purpose of the Pathways Internship Program is to provide students with exposure to public service, enhance their educational experience, and provide financial support to encourage and support their educational goals. An opportunity may arise in which you could noncompetitively convert into the competitive service within 120 days after you have completed all Internship Program requirements for conversion. Conversion is not guaranteed. A position must be available and program eligibility requirements must be met.

Duties and Responsibilities: Incumbent functions as a Health Technician in the Nutrition Hospitality unit of Nutrition and Food Service, performing an essential role in the provision of customer service and satisfying meal service to the hospitalized veteran. Greets and welcomes all new admittedly patients to assigned wards within 24 hours of admissions. Obtains and/or reviews patient food preferences. States food allergies and religious and/or cultural food restrictions for referred to the assigned Dietetic Technician or Dietitian. Explains, and reviews all necessary paperwork and audits. Provides personal care and grooming kits to all patients on assigned wards. Kits are to be recorded and requested daily. Edits patient’s tray tickets with missing food items, according to individual patients’ diet pattern and the daily diet menu. Provides relief coverage for Clothing Room/ Patient Funds Clerk, and NCC Health Technician to ensure patient care coverage is met. Also provides Clothing Room coverage on weekends, and off-hours on an on-call basis and coverage for Food Service Associates, as assigned.

Work Schedule: Part-time, 13 hours per week- work schedule dependent on school schedule.

Position Description Title/PD#:  3052A

Relocation expenses are not authorized.


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1. U.S. Citizen
2. At least 16 years of age by the closing date of this announcement.
3. Enrolled or accepted for enrollment in degree or certificate program at a qualifying educational institution on a full or half-time basis;
4. If enrolled, you must be in good academic standing (At least a 2.75 GPA); TRANSCRIPTS OR PROOF OF ENROLLMENT/ACCEPTANCE MUST BE SUBMITTED.
5. You must maintain student eligibility and enrollment for the duration of the internship.  If you cannot, you are ineligible for this program. 
**If selected, you will be required to sign a Pathways Participant Agreement (memorandum of understanding).

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

GS-4: Applicants must have 6 months of general experience and 6 months of specialized experience.  Examples of specialized experience would typically include, but are not limited to:  working and applying knowledge of basic nutrition and modified diets, interpreting the Daily Diet menu and adjusting diet cards and tray tickets. 
Successful completion of 2 years of study that included at least 12 semester hours in subjects directly related to the position (i.e. nutrition).

GS-5: Applicants must have One year of specialized experience equivalent to at least the next lower grade (GS-4) in the normal line of progression for the occupation in the organization.  Examples of specialized experience would typically include, but are not limited to:  working and applying knowledge of basic nutrition and modified diets, interpreting the Daily Diet menu and adjusting diet cards and tray tickets. 
Applicants may substitute education for the experience required for the GS-5 level. Successful completion of a full 4-year course of study leading to a  bachelor's degree, with major study or at least 24 semester hours in subjects directly related to the position (i.e. nutrition).
Applicants may also combine education and experience to qualify at the GS-5 level.  To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned).  Then identify the percentage of required experience you possess.  Add the two percentages.  The total percentage must equal at least 100 percent to qualify at the GS-5. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position.
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

NOTE: Experience must be fully documented on your resume and must include job title, duties, month & year starting and ending dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week.  Part-time experience will be credited on the basis of time actually spent in appropriate activities. 

PHYSICAL REQUIREMENTS:  The work is primarily sedentary. There may be some standing and walking throuhout the hospital and to outlying buildings. There is an occasional requirement for stooping and lifting or carrying books, boxes of computer paper and related materials.

Your resume must also display the following Knowledge, Skills, Abilities, and Other characteristics (KSAOs) in support of the assessment questionaire for this position:

KSA 1 – Ability to maintain good public relations with patients, families, staff and the general public.
KSA 2 - Knowledge to perform applicable duties as a dietetic health technician in accordance with policies and procedures.
KSA 3 - Knowledge of basic nutrition and modified diets including patterns for regular and modified diets.
kSA 4-  Knowledge of tray line set up, assembly and mechanic of tray distribution and pick up.
KSA 5-Knowledge of admission process, reception procedures/protocols, and admission terminology and paperwork.

If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume/application does not support your questionnaire answers, we will not allow credit for your response(s).

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: All education claimed by applicants will be verified by the appointing agency accordingly. *** If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. ***

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of your DD214(s) showing all dates of service as well as character of service (honorable, general, etc.).  Additionally, Veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability. Veterans with service-connected disability of less than 10%, non-service-connected disability, and Purple Heart recipients, as well as those claiming derived preference for a spouse, widow or widower, or natural mother, should refer to and submit a completed SF-15, “Application for 10-Point Veteran Preference” and required documentation with your application materials.  For more information on Veterans' Preference, please visit


Your résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.


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VA offers a comprehensive benefits package.  This link provides is an overview of the benefits currently offered:



"Placement Policy:   The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion.  The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement.  Management may use any one or any combination of these methods to fill the position."

This job opportunity announcement may be used to fill additional vacancies.


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To apply for this position, you must provide a complete Application Package (See “Required Documents” section below).  The complete Application Package must be submitted by 11:59 PM (EST) on Tuesday, October 08, 2013.

To begin the process, click the Apply Online button at the bottom of this screen to create an account or log in to your existing USAJOBS account. Be sure to upload the required documents before you submit your application.  Please ensure you click the Submit My Answers button at the end of the process.  Mailed/emailed applications will not be accepted.

Note: To change or update your application, simply reapply through My USAJOBS, before the closing date.  To check the status of your application, log into your USAJOBS account (, select Application Status and click on the more information link under the application status for this position. 

If you cannot apply online: you will need to complete the Occupational Questionnaire (View Occupational Questionnaire) by submitting your answers on the 1203FX form ( and faxing the completed form with all supporting documents to (478)757-3144. The 1203FX form will serve as a cover page for your fax transmission. Keep a copy of your fax receipt in case verification is needed.


To fax supporting documents you are unable to upload: Complete the following cover page using 966501.  You must use this fax cover sheet in order for your documents to be matched with your online application. Fax your documents to (478)757-3144. Keep a copy of your fax receipt in case verification is needed.


The following documents are required:

1. Your Résumé (Must include series, grade, step, starting and ending dates of employment, month and year, and hours worked per week, and salary information).
2. Copy of College Transcripts or proof of school enrollment (school schedule, enrollment acceptance letter). REQUIRED.
3. If you are a current Federal employee, you must submit a copy of your most recent signed Notification of Personnel Action (SF50) showing your position, title, series, grade and eligibility. Applicants who fail to submit this form will be rated INELIGIBLE (SF-50 must be in PDF format, text format will not be accepted). Note: Your SF-50 should reflect the grade and step information equivalent to or greater than the grade lower than the position you are applying to. This may not always be your most recent SF-50. You may need to submit more than one SF-50.
4. If you are a former Federal employee, you must submit a copy of your last signed Notification of Personnel Action (SF50) as a Federal employee showing your position, title, series, grade and eligibility. Applicants who fail to submit this form will be rated INELIGIBLE (SF-50 must be in PDF format, text format will not be accepted). Note: Your SF-50 should reflect the grade and step information equivalent to or greater than the grade lower than the position you are applying to. This may not always be your most recent SF-50. You may need to submit more than one SF-50.
5. To receive consideration as a Veteran you must provide legible copies of your DD-214, member 4 copy or another copy that shows all dates of service as well as character of service (honorable, general, etc.) or a statement of service signed by the commander or you will be deemed INELIGIBLE. Note: More than one DD-214 may be needed to show all dates of service.
6. Military Spouses must submit: Marriage Certificate. Copy of the sponsor's permanent change of station orders showing you as an authorized dependent or when the veteran is unemployed and is rated by appropriate military or Department of Veterans Affairs authorities to be 100 percent disabled and/or unemployable. Statement that spouse preference is requested for this vacancy and has not previously been used to obtain a position in the commuting area.
7. Your answers to the Occupational Questionnaire, if not applying online.


Tamara Mattice
Phone: (602)277-5551x3051
Agency Information:
VHA Phoenix HCS
Human Resources Management Service 05B
650 East Indian School Road
Phoenix, AZ


After the vacancy announcement closes and a referral certificate is issued, an electronic notification letter - or e-mail - will be sent to applicants who provide an e-mail address.  Otherwise, you will receive a notification letter via the U.S. Postal Service within 2 to 4 weeks.

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