This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:VOLUNTARY SERVICE SPECIALIST (RECENT GRADUATE)

Department:Department Of Veterans Affairs

Agency:Veterans Affairs, Veterans Health Administration

Job Announcement Number:VG-13-DLe-967100

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$34,075.00 to $67,114.00 / Per Year

OPEN PERIOD:

Tuesday, September 24, 2013 to Friday, September 27, 2013

SERIES & GRADE:

GS-0301-05/07

POSITION INFORMATION:

Full Time - Recent Graduates

PROMOTION POTENTIAL:

09

DUTY LOCATIONS:

1 vacancy in the following location:
Washington DC, DC United StatesView Map

WHO MAY APPLY:

Recent Graduate Applicant Only: This means applicants who can be appointed to a job within 2 years of receiving their college degree. Veterans, precluded from applying due to military service, must be appointed within 6 years of receiving their degree.

JOB SUMMARY:

Vacancy ID: 967100 

OUR MISSION: To fulfill President Lincoln’s promise – “To care for him who shall have borne the battle, and for his widow, and his orphan” – by serving and honoring the men and women who are America’s Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who served our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service.

If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans. The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define “who we are,” our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence (“I CARE”).

America's Veterans need you! To find out more, go to http://www.va.gov/jobs/

KEY REQUIREMENTS

  • You must be a U.S. citizen to apply for this job.
  • You will be subject to a background/suitability investigation.

DUTIES:

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The TCF internship is a comprehensive two-year program designed to train candidates for positions within the Veterans Health Administration (VHA). This program provides the foundation for developing interns from entry level to full performance level. It includes planned training, rotational assignments, and on-the-job work experiences. Travel required 1-3 times per year. With more than 150 medical centers and hundreds of clinics nationwide, it is possible that you will need to relocate for a position. You will be required to sign a mobility statement before entering the TCF program. If relocation is necessary for permanent placement, VA pays for moving expenses.This position involves a multi-grade career ladder.

 

The major duties listed below represent the full performance level of GS-9. At the GS-5/7 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-9. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher level work, and availability of funds.

 

LOCATION:  VA Healthcare System, Washington, DC

 

The purpose of the position is to administer, coordinate, plan, evaluate and implement Voluntary Service Program activities in support of a Department of Veteran Affairs (VA) medical facility. The employee designs limited medical facility voluntary services program activities. This includes operating, evaluating, and coordinating the facility voluntary services program functions; and managing the General Post Fund and other financial accounts. Serves as an advisor to top management staff on the voluntary program; and takes an active role in meeting the voluntary services *needs of the medical facility and establishing a vital link with the community.  He/she Implements program changes that impact the ability of the incumbent to meet the facility's needs; and proposes minor improvements in community outreach programs that provide volunteers and financial resources.  The employee makes suggestions to help meet the challenges and changes facing the medical facility such as dwindling resources and program changes and increased emphasis in primary care.  Presents communication plan information to external audiences in a positive manner to maintain significant relationships, diffuse negative reactions, and create a sense of understanding and acceptance of the changes or proposed changes at the medical center.

   

Work Schedule: 8:00am - 4:30pm,  rotating weekend and evening hours

 

***RELOCATION EXPENSES AND/OR INCENTIVES ARE NOT AUTHORIZED***


QUALIFICATIONS REQUIRED:

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Applicants must be a recent graduate who has completed, within the previous two years, an bachelors, masters or professional, doctorate, from a qualifying educational institution such as an accredited 4-year college or university; a graduate or professional school (e.g., law school, medical school).

Any individual who completed his or her educational requirements between December 27, 2010, and the effective date of the final Pathways regulation (July 10, 2012) will have 2 years from the effective date of the regulation to apply to the Recent Graduates Program.

 

Veterans (as defined in 5 USC 2108) who, due to military service obligation, were precluded from applying to the Recent Graduates Program during any portion of the 2-year eligibility period described above have a full 2-year period of eligibility upon their release or discharge from active duty; however, this eligibility period cannot extend beyond 6 years from the date of completion of the requirements of an academic course of study.

 

UNOFFICIAL TRANSCRIPTS SHOWING DEGREE AWARDED ARE REQUIRED TO DETERMINE ELIGIBLITY

 

GS-5:  A 4-year course of study leading to a bachelor's degree or I possess a bachelor's degree. (Unofficial transcripts required)  OR

Completed education beyond the bachelor's degree, e.g., graduate study, master's degree, LL.B., J.D., LL.M., Ph.D. (Unofficial transcripts required)

OR

One year of work experience that includes fact-finding and investigative techniques, using qualitative and quanititive techniques for analysing and measuring effectiveness, efficiency and productivity of administrative programs. Experience that demonstrated the ability to analyze problems to identify significant factors, development, coordination and management of programs, recognize solutions, plan and organize work, communicate effectively orally and in writing at the next lower grade level.

OR

Three years of experience that demonstrated a general knowledge/ experience that demonstrated the ability to analyze problems to identify significant factors, gather pertinent data, and recognize solutions; plan and organize work; and communicate effectively orally and in writing. (Unofficial transcripts required)

OR

3 years of post-high school education and at least 3 months of experience as described above (Unofficial transcripts required)  OR

Less than 4 years of post-high school education or a bachelor's degree and less than the experience described above but I have a combination of education and the type of experience described above (Unofficial transcripts required)

 

GS-7: A bachelor's degree and superior academic achievement S.A.A. (S.A.A. is based on (1) class standing, (2) grade-point average, or (3) honor society membership. 1. Class standing--Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses. 2. Grade-point average (G.P.A.)--Applicants must have a grade-point average of: 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on their official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum. Grade-point averages are to be rounded to one decimal place. For example, 2.95 will round to 3.0 and 2.94 will round to 2.9. 3. Election to membership in a national scholastic honor society--Applicants can be considered eligible based on membership in one of the national scholastic honor societies listed below. These honor societies are listed in the Association of College Honor Societies: Booklet of Information (1992-95) and/or Baird's Manual of American College Fraternities (1991). Agencies considering eligibility based on any society not included in the following list must ensure that the honor society meets the minimum requirements of the Association of College Honor Societies. Membership in a freshman honor society cannot be used to meet the requirements of this provision. (Unofficial transcripts required)

OR

One full year of graduate level study, or possess a master's or higher degree, e.g., LL.B, J.D., LL.M., Ph.D., in a field that provided the knowledge, skills, and abilities necessary to do the work. Such fields include business administration and public administration. (Unofficial transcripts required)

OR

One year of work experience performing duties involving supervising/or staff administrative services but does not involve substantial line responsibility for establishing and implementing overall clinical policies and priorities; developing and implementing standards, plans, and procedures for the direction and operation of Voluntary Service Activities; providing orientation and training for organization representatives and administers program to recruit, select, orient, and place volunteers in service areas in a medical facility; developing and implementing plans and procedures for customer service amenities as well as center wide customer service; preparing and reviewing correspondence in absence of chief, reviewing acknowledgement letters and assisting in the formulation and preparation of assignment guides for volunteers, schedules, handbooks, training materials, evaluations, letters of reference, and general correspondence (i.e., press releases, newsletter articles, award programs); evaluating programs and activities, and formulating recommendations for program improvements based on collected data and feedback as well as analytical comparisons. Experience that demonstrated the ability to analyze problems to identify significant factors, development, coordination and management of programs, recognize solutions, plan and organize work, communicate effectively orally and in writing at the federal GS-5 grade level.  

OR

Less than the full amount of graduate education described above and less than the amount of experience described above but I have a combination of the type of education and experience. (Unofficial transcripts required)

 

PHYSICAL REQUIREMENTS:  The work requires considerable walking; and lifting and transporting relatively light pieces of equipment, brochures, materials and supplies.

 

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/qualifications.


APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications.  Please refer to this checklist to ensure proper accreditation and for foreign education requirements.

Veteran's Preference:

When applying for Federal jobs, eligible veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of DD-214(s) showing all dates of service as well as character of service (honorable, general, etc.). Additionally, veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability.  If the military member is within 120 days of separation and does not yet have a DD214, the member may instead submit any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed.

Veterans with service-connected disability of less than 10%, non service-connected disability, and Purple Heart recipients, as-well-as those claiming derived preference for a spouse, widow or widower, or natural mother, should refer to and submit a completed " SF15, "Application for 10-Point Veteran Preference ," (go to http://www.opm.gov/forms/pdf_fill/SF15.pdf) and required documentation with your application materials. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/veterans.aspx.

 

HOW YOU WILL BE EVALUATED:

Your resume and/or supporting documentation will be verified.  Please follow all instructions carefully.  Errors or omissions may affect your rating or consideration for employment.


BENEFITS:

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VA offers a comprehensive benefits package.  This link provides an overview of the benefits currently offered:  http://www4.va.gov/jobs/job_benefits/benefits.asp.

The Federal Government has special appointing authorities for persons with qualifying disabilities, such as Schedule A. Specific information can be found at http://www.opm.gov/disability/peoplewithdisabilities.asp.  IMPORTANT:  If you would like to receive consideration as a Schedule A applicant, you must contact the Human Resources office at the facility where the position is located at (202)745-8000.



OTHER INFORMATION:

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

You may be required to serve a probationary period.



HOW TO APPLY:

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To apply for this position, you must provide a complete application (See "Required Documents" section below).  The complete Application package must be submitted by 11:59 PM (EST) on Friday, September 27, 2013.

To begin the process, click the Apply Online button at the bottom of this screen to create an account or log in to your existing USAJOBS account.  Be sure to upload the required documents before you submit your application.  Please ensure you click the Submit My Answers button at the end of the process.  Mailed/emailed applications will not be accepted.

Note: To change or update your application, simply reapply through My USAJOBS, before the closing date.  To check the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), select Application Status and click on the more information link under the application status for this position.

If you cannot apply online:

  1. Click the following link to view and print the occupational questionnaire: View Occupational Questionnaire.
  2. Print this 1203FX form to provide your response to the occupational questionnaire: http://www.opm.gov/forms/pdf_fill/OPM1203fx.pdf .
  3. Fax the completed 1203FX form along with all supporting documents to (478)757-3144.  Your 1203FX form must be placed on top of all materials being faxed and will serve as a cover page for your fax transmission.
  4. Keep a copy of your fax receipt in case verification is needed.

To fax supporting documents you are unable to upload:

  1. Complete this cover page http://staffing.opm.gov/pdf/usascover.pdf using the following Vacancy ID: 967100.  You must use this fax cover sheet in order for your documents to be matched with your online application.
  2. Fax your documents to (478)757-3144.


REQUIRED DOCUMENTS:

The following documents are required:

  1. Resume
  2. Responses to the occupational questionnaire
  3. Other documents - Use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), ICTAP/CTAP documentation (for well-qualified, displaced Federal employees), or documentation to support Veterans Preference claims.  You will not be contacted for additional information.

AGENCY CONTACT INFO:

VHA Nationwide DEU
Phone: (501)918-3300
Email: CAVHS.DEU@VA.GOV
Agency Information:
VHA DEU Atlanta
PLEASE DO NOT MAIL APPLICATIONS
APPLY ONLINE OR FAX ONLY
Thank You, AR
00000
USA

WHAT TO EXPECT NEXT:

How You Will Be Evaluated:

Once you have submitted your complete application package, the electronic system assigns your application a tentative rating (self-assessed score) based on your Occupational Questionnaire responses.  After the vacancy announcement closes, reviewed applications are evaluated against the questionnaire responses to determine the appropriateness of the self-assessed rating. Based on the number of vacancies being filled with this announcement, your application may be referred to the hiring facility for further consideration and possible interview.

An electronic notification letter - or e-mail - will be sent to applicants who provide an e-mail address; otherwise, you will receive a notification letter via the U.S. Postal Service within 2 to 4 weeks.


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Job Announcement Number:

VG-13-DLe-967100

Control Number:

352237300