This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Information Technology Specialist (OS)

Department:Legislative Branch

Agency:Library of Congress

Job Announcement Number:130114

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$105,211.00 to $136,771.00 / Per Year

OPEN PERIOD:

Friday, September 20, 2013 to Monday, October 21, 2013

SERIES & GRADE:

GS-2210-14

POSITION INFORMATION:

Open - Permanent

PROMOTION POTENTIAL:

14

DUTY LOCATIONS:

2 vacancies in the following location:
Washington, DC, USView Map

WHO MAY APPLY:

Anyone may apply - By law, employment at most U.S. Government agencies, including the Library of Congress, is limited to U.S. citizens. However, non-citizens may be hired, provided that other legal requirements are met and the Library determines there are no qualified U.S. citizens available for the position.

JOB SUMMARY:

The Library of Congress serves the Congress in fulfilling its duties and preserves and promotes knowledge and creativity for the benefit of the American people. It is the nation's oldest federal cultural institution and the world's largest library, with more than 155 million items in its physical collections (including books, manuscripts, prints, photos, film, video, and sound recordings) and over 37 million items online. Located primarily on Capitol Hill in Washington, D.C., the Library is the home of the U.S. Copyright Office, the Congressional Research Service (CRS), the Law Library of Congress, and the National Library Service for the Blind and Physically Handicapped.

The IT Specialist (OS) serves as a subject matter expert regarding backup and recovery software and hardware infrastructure and is responsible for installing, analyzing, and maintaining backup and recovery software on enterprise server infrastructure systems. Provides advice on and participates in the design and configuration of backup and recovery servers, tape libraries, and client devices. Manages backup retentions, provides data restores, and troubleshoots all backup issues and failures across the enterprise.

This position is located in the Enterprise Systems Engineering Group, Information Technology Services, Office of Strategic Initiatives.

The position description number for this position is 12791.

The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.

The incumbent of this position may work a flextime or compflex work schedule.

This is a non-supervisory, bargaining unit position.

Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.
The closing date for this vacancy announcement has been extended to October 21, 2013.

KEY REQUIREMENTS


    DUTIES:

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    Develops policies, procedures, and strategies ensuring optimization and integration in the installation, configuration, and maintenance of the operating environment Library-wide. Develops innovative and advanced methods and techniques for integrating multiple operating systems. Develops complex and highly specialized utility routines. Designs and interfaces telecommunications resources. Analyzes the effectiveness of operating systems and develops fine-tuning techniques to improve application system performance. Oversees coordinated efforts to plan for and acquire systems software for Library-wide automated systems.

    Manages and provides authoritative guidance for a Library-wide WAN system. Provides expert technical advice to LAN/WAN administrators throughout the Library. Identifies and controls all WAN hardware and software configuration. Develops technical standards and procedures for WAN development, implementation, and management. Establishes performance management metrics and evaluates overall WAN performance against relevant standards.

    Analyzes long-range equipment needs of complex information systems. As a recognized technical expert in computer or network hardware, performs analysis of equipment needs for long-range organizational information technology planning, taking into consideration rapidly changing equipment technology and requirements, costs and benefits, and mission needs. Participates in the development of operation plans. Assists in planning, directing and coordinating the implementation and execution of approved policies, programs and services related to IT systems. Reviews and evaluates operations to appraise effectiveness of policies and programs. Determines deficiencies and takes or recommends appropriate action.

    Serves as a recognized technical authority for new and advanced computer or network systems software. Exercises considerable judgment and ingenuity in advocating the benefits of implementing business-driven quality and process improvement approaches. Participates in developing operation plans. Assists in planning, directing and coordinating the implementation and execution of approved policies, programs and services related to IT systems. Reviews and evaluates operations to appraise effectiveness of policies and programs. Determines deficiencies and takes or recommends appropriate action.

    Oversees or coordinates the preparation of testing and implementation plans. Prepares programming specifications for implementation by computer programmers. Develops test plans and test scripts. Oversees others in the implementation of those plans and scripts. Sets up a problem reporting mechanism for use by the application team involved in testing.

    Oversees the migration of systems to the production environment and monitors for stability, accuracy, and performance. Meets with programmers and functional area specialists to coordinate work and resolve problems. Meets with vendor technical representatives to resolve technical issues, and to implement and coordinate new releases. Evaluates test results, and initiates corrective actions. Develops and executes procedures to periodically monitor the logical and/or physical integrity of data and physical space utilization. Reviews proposed policies, regulations, and procedural changes to determine impact on area of responsibility.

    Involved in multi-year (5 and 10 year) IT contracts in the acquisition of IT hardware and/or software, services, and maintenance. Reviews and coordinates requests from clients. Determines the type of hardware and software most appropriate to meet user needs. Determines the number of licenses or maintenance service agreements to purchase.

    Conducts IT strategic planning and project management activities. Facilitates teams in conducting analyses, developing goals, objectives, and strategies, and in other strategic, tactical, and business planning activities. Develops, and implements project management procedures, tools, templates, activities, and infrastructure. Provides project management training and assistance to technical staff.


    QUALIFICATIONS REQUIRED:

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    Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.

    Ability to integrate complex Symantec Netbackup components in a UNIX/Linux environment. **

    Ability to operate backup components. **

    Ability to plan and lead IT projects and teams.

    Ability to communicate in writing.

    Ability to communicate orally.


    No additional requirements to those listed above.

    HOW YOU WILL BE EVALUATED:

    The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview. The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview. The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection.
    To preview questions please click here.


    BENEFITS:

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    Please visit our website at www.loc.gov/hr/employment/index.php and click Federal Benefits.

    OTHER INFORMATION:

    While it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid the minimum step of the grade.

    The Library of Congress is an equal opportunity employer. Women, minorities, and persons with disabilities who meet eligibility requirements are strongly encouraged to apply.

    Applicants must submit a complete application package that is received by the closing date of this announcement.

    This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be determined on a case-by-case basis.

    Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The date of certification must be within one year of the vacancy closing date. For more information contact the selective placement program coordinator at 202-707-3960 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

    The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.

    Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation.

    The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.

    Initial appointments, permanent or indefinite, to the Library of Congress require completion of a one-year probationary period.  In addition, per Library of Congress Regulation 2010-12, an appointee is subject to a one-year supervisory probationary period, if this is his/her first supervisory/managerial position at the Library.

    Are you a veteran?  Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim.  Those applying for 5-point preference must submit Member Copy 4 of your DD 214.  Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form.  If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.

    For more information regarding eligibility requirements, please see the Library of Congress Merit Selection Plan, Section X.D, at: http://www.loc.gov/hr/employment/msp010909.pdf.

    HOW TO APPLY:

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    Please carefully follow all instructions under the How to Apply tab to ensure you are considered for the position.

    You are required to apply online for this announcement. We are unable to accept mailed or emailed documents. You must complete the entire application process, including submission of all documents BEFORE this announcement closes. To do so, complete the following steps.

    Step 1: If you do not already have one, create a resume on USAJOBS. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress.

    Step 2: Review the Job Announcement. We recommend you go to the end of the Qualification and Evaluation section of the job announcement to preview the online questions that you will answer in Step 4. You may wish to customize your USAJOBS resume to ensure that it supports your responses to these questions.
    Step 3: Click on the "APPLY ONLINE" button to the right of this announcement. Follow USAJOBS' instructions to access your account and submit your resume. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements.

    Step 4: Once you have completed the eligibility questions, you will be taken directly to the vacancy application questions. Answer all questions honestly and thoroughly.
     Step 5: Hiring Management offers three options that will electronically attach your documentation to your online application once you finish answering the questions in the job announcement.

    (1) You may select a document that you have already uploaded to USAJOBS for a previous announcement.

    (2) You may electronically upload a document directly from your computer to your application. Be certain to review your complete application for confirmation of the document uploaded and click on "Finished" to be returned to USAJOBS.

    (3) You may follow the "Faxing Supporting Documentation" instructions within the online application, which will provide the necessary cover sheets for each of your documents so that they will be correctly submitted. The fax number will be available on the cover sheet.

    Please note that each cover sheet and corresponding document must be faxed separately. Be certain to review your complete fax transmittal confirmation to ensure that all pages have been received.

    IMPORTANT NOTE: If you have multiple documents of the same kind, e.g. 2 undergraduate transcripts from different schools or 2 SF-50s, etc., be sure that they are all in the same file on your computer or in your USAJOBS profile before uploading them. If you try uploading them individually, only the last one sent will be visible in our system. Likewise, if sending them by fax, be sure and include both of them behind the respective fax cover sheet and send them as one fax. If you send them individually with the same cover sheet, the last one sent will overwrite the first one. Finally, if you upload a document, e.g. your undergraduate transcript, do not also fax that same document (or fax another undergraduate transcript), because whichever one you send last will be the only one that is visible in our system. If you have any questions about this information, please contact the person on this announcement BEFORE the closing date.

    Step 6: Click on "Finish" after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. Your complete online application and any required supplemental documentation (e.g., SF-50, etc.) must be received by 11:59 p.m. Eastern Standard Time (EST) on the closing date of the announcement. It is your responsibility to ensure that all documents are received on time and that the materials are readable. Failure to do so will result in your application being excluded from consideration for this announcement.

    If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact jobhelp@loc.gov , no later than 4:30pm EST of the Closing Date. REQUESTS FOR EXTENSIONS WILL NOT BE GRANTED.

    REQUIRED DOCUMENTS:

    Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent). Disabled applicants claiming Selective Placement eligibility must submit proof of disability and a certification of job readiness. If Selective Placement is applicable to you, you will not be considered without submitting this documentation.
     

    AGENCY CONTACT INFO:

    Job Help Desk
    Phone: 202-707-5627
    Fax: 000-000-0000
    Email: JobHelp@loc.gov
    Agency Information:
    LIBRARY OF CONGRESS
    101 Independence Ave. SE
    LM-107
    Washington, DC
    20540
    US
    Fax: 000-000-0000

    WHAT TO EXPECT NEXT:

    Please review our evaluation process under Evaluation. You may check the status of your application for this position at any time by logging onto the USAJOBS "My USAJOBS" tab and clicking on "My Applications". You will receive final notification via e-mail when the vacancy has been filled.

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    Job Announcement Number:

    130114

    Control Number:

    352058600