Job Overview

Summary

The Library of Congress serves the Congress in fulfilling its duties and preserves and promotes knowledge and creativity for the benefit of the American people. It is the nation's oldest federal cultural institution and the world's largest library, with more than 155 million items in its physical collections (including books, manuscripts, prints, photos, film, video, and sound recordings) and over 37 million items online. Located primarily on Capitol Hill in Washington, D.C., the Library is the home of the U.S. Copyright Office, the Congressional Research Service (CRS), the Law Library of Congress, and the National Library Service for the Blind and Physically Handicapped.

The IT Specialist (OS) serves as a subject matter expert regarding backup and recovery software and hardware infrastructure and is responsible for installing, analyzing, and maintaining backup and recovery software on enterprise server infrastructure systems. Provides advice on and participates in the design and configuration of backup and recovery servers, tape libraries, and client devices. Manages backup retentions, provides data restores, and troubleshoots all backup issues and failures across the enterprise.

This position is located in the Enterprise Systems Engineering Group, Information Technology Services, Office of Strategic Initiatives.

The position description number for this position is 12791.

The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.

The incumbent of this position may work a flextime or compflex work schedule.

This is a non-supervisory, bargaining unit position.

Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.
The closing date for this vacancy announcement has been extended to October 21, 2013.

Duties

Develops policies, procedures, and strategies ensuring optimization and integration in the installation, configuration, and maintenance of the operating environment Library-wide. Develops innovative and advanced methods and techniques for integrating multiple operating systems. Develops complex and highly specialized utility routines. Designs and interfaces telecommunications resources. Analyzes the effectiveness of operating systems and develops fine-tuning techniques to improve application system performance. Oversees coordinated efforts to plan for and acquire systems software for Library-wide automated systems.

Manages and provides authoritative guidance for a Library-wide WAN system. Provides expert technical advice to LAN/WAN administrators throughout the Library. Identifies and controls all WAN hardware and software configuration. Develops technical standards and procedures for WAN development, implementation, and management. Establishes performance management metrics and evaluates overall WAN performance against relevant standards.

Analyzes long-range equipment needs of complex information systems. As a recognized technical expert in computer or network hardware, performs analysis of equipment needs for long-range organizational information technology planning, taking into consideration rapidly changing equipment technology and requirements, costs and benefits, and mission needs. Participates in the development of operation plans. Assists in planning, directing and coordinating the implementation and execution of approved policies, programs and services related to IT systems. Reviews and evaluates operations to appraise effectiveness of policies and programs. Determines deficiencies and takes or recommends appropriate action.

Serves as a recognized technical authority for new and advanced computer or network systems software. Exercises considerable judgment and ingenuity in advocating the benefits of implementing business-driven quality and process improvement approaches. Participates in developing operation plans. Assists in planning, directing and coordinating the implementation and execution of approved policies, programs and services related to IT systems. Reviews and evaluates operations to appraise effectiveness of policies and programs. Determines deficiencies and takes or recommends appropriate action.

Oversees or coordinates the preparation of testing and implementation plans. Prepares programming specifications for implementation by computer programmers. Develops test plans and test scripts. Oversees others in the implementation of those plans and scripts. Sets up a problem reporting mechanism for use by the application team involved in testing.

Oversees the migration of systems to the production environment and monitors for stability, accuracy, and performance. Meets with programmers and functional area specialists to coordinate work and resolve problems. Meets with vendor technical representatives to resolve technical issues, and to implement and coordinate new releases. Evaluates test results, and initiates corrective actions. Develops and executes procedures to periodically monitor the logical and/or physical integrity of data and physical space utilization. Reviews proposed policies, regulations, and procedural changes to determine impact on area of responsibility.

Involved in multi-year (5 and 10 year) IT contracts in the acquisition of IT hardware and/or software, services, and maintenance. Reviews and coordinates requests from clients. Determines the type of hardware and software most appropriate to meet user needs. Determines the number of licenses or maintenance service agreements to purchase.

Conducts IT strategic planning and project management activities. Facilitates teams in conducting analyses, developing goals, objectives, and strategies, and in other strategic, tactical, and business planning activities. Develops, and implements project management procedures, tools, templates, activities, and infrastructure. Provides project management training and assistance to technical staff.