This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Senior Social Worker (VASH Case Manager)

Department:Department Of Veterans Affairs

Agency:Veterans Affairs, Veterans Health Administration

Job Announcement Number:VHA-664-13-JMH-956631

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$74,854.00 to $97,309.00 / Per Year


Thursday, September 19, 2013 to Thursday, September 26, 2013




Full Time - Excepted Service NTE NTE 36 months or




6 vacancies in the following location:
San Diego County, CA United StatesView Map


United States Citizens


Vacancy Identification Number (VIN): 956631 (Include on all documents) 

To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans.

How would you like to become a part of a team providing compassionate care to veterans?

These vacancies are advertised at the range of grades covered by the VA qualifications standard.  


NOTE: As indicated, these positions are temporary and not-to-exceed 36 months and/or not-to-exceed 09/30/2015.  These and or all temporary appointments may be extended beyond this period or not extended, depending on the need and/or managerial approval.


As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to veterans through the Benefits Administration and National Cemeteries.

NOTE: The full performance level of this vacancy is GS-12. The Professional Standards Board (a peer-review group) will review the selected candidate’s education and experience and recommend the grade and step at which the candidate will be placed. The salary is based on the grade and step approved for the selected candidate.


The work site location of these positions include:  The VA San Diego Healthcare System, La Jolla CA and/or the Mission Valley Outpatient Clinic, San Diego CA. (If a determination is made that you are eligible and qualify for one of these opportunities, if interviewed, it is suggested that you inquire about the job site location at that time).




VA encourages persons with disabilities to apply

VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities.

VHA provides patient centered care, delivered by engaged, collaborative teams in an integrated environment that supports learning and continuous improvement. The Veteran’s experience and health outcomes are improved with an emphasis on prevention through healing relationships in an optimal healing environment.

We are seeking new team members interested in working in this environment. We are looking for team members that possess high energy, a strong work ethic, integrity, who are kind and empathetic, have a sense of humor, and who enjoy working for a collaborative, team-oriented system. The team member must be willing to build customer confidence by professional dress and demeanor.

We invite you to apply to become part of a team of professionals engaged in promoting positive organizational change to improve business outcomes and create a positive healthcare experience for patients, families, and caregivers.

For more information on the Department of Veterans Affairs, go to


  • U.S. Citizenship.
  • Must pass pre-employment examination.
  • English language proficiency required.
  • Designated and/or random drug testing may be required.
  • Background/suitability investigation required.
  • Possess a licensure or certification by a state - advanced practice level.


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In this position, the Senior Social Worker practices in the Health Care for Homeless Veterans (HCHV) Program, and serves a patient population with highly complex health and mental health problems, and serves as a case manager in the VA Supported Housing (VASH) program.  VASH is a collaborative effort, supported through the Department of Housing and Urban Development (HUD) Section 8 rental assistance program, and VA's provision of intensive case management services.  The primary component of the program is VA case management services, designed to improve Veteran’s health and mental health, and enhance their ability to remain stable, housed, and community-integrated.


The primary responsibilities of this position include clinical and administrative program oversight and monitoring; serves as one of the primary contacts with the local Public Housing Authority’s (PHA’s); provides clinical and psychosocial case management services; and ensures that the Veteran’s care is coordinated with the VA Medical Center, community health or mental health providers, and agencies that serve homeless populations.  The Senior Social Worker in this position will utilize various treatment modalities of individual and group work, casework, community organization, and community outreach; participate in program planning and development, and process improvement activities; and participate in annual community based events.


As the majority of this work takes place at off site locations, the incumbent must have thorough familiarity with outreach techniques and the ability to develop new techniques in reaching this population. The position requires a wide range of qualitative and/or quantitative methods for the assessment and improvement of program effectiveness and advocating for the special needs of the population in addition to knowledge of the principles and theoretical concepts of Social Work.


Specific duties of this position include, however are not limited to; functioning as case manager for Veterans in the HCHV/VASH program, performing duties to facilitate transition to independent community living by coordinating mental health and community care; collaborating with members of the HCHV team, the Grant and Per Diem programs, and other professional specialty clinics to provide comprehensive care to HCHV Veterans; maintaining referral and screening procedures for potential VASH Veteran participants that meet national policy as well as the needs of medical center mental health services and residential programs; acts as a liaison to the PHA’s, community landlords and other community agencies that serve homeless populations, and develops working relationships and agreements with other organizations and directly coordinates with the designated PHA’s regarding housing voucher application and award process for each Veteran. 



Work Schedule: Monday-Friday, 8AM-4:30PM.  May have weekend work, holiday, and/or extended hours.

Relocation expenses will not be reimbursed.


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The Optional Application for Federal Employment (OF-612) is now obsolete per The Office of Personnel Management.  In order to be considered for this position you must provide a resume. It is recommended to include all the information contained in the OF-612 in your resume.  In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered.   Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to submit a thorough resume that directly relates to this position.  Your resume MUST include the following: the month and year for each position held, and the number of work hours per week, e.g., 03/09 - 06/11 (or Present), 40 hrs/week.



  • U.S. citizenship. 
  • Proficient in spoken and written English.
  • Posses a valid, current, and unrestricted driver's license.  Upon selection, must be found suitable to transport patients. 
  • Master's Degree in Social Work (MSW) from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the school of social work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. (Transcripts required).
  • A license or certification by a state at the advanced practice level which included an ASWB advanced generalist or clinical examination; grandfathered by the state in which they are licensed to practice at the advanced practice level; licensed by the state of California, which administers its own clinical examination for advanced practice; have certification or other post-masters training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship or equivalent supervised professional experience in a specialty. (Must provide proof of licensure). 


SPECIALIZED EXPERIENCE FOR GS-12 LEVEL: Senior Social Workers have experience that demonstrates possession of advanced practice skills and judgment.  At least two years of advanced practice are in an area of specialized social work practice.  Examples of advanced practice level may include providing independent and expert clinical psychosocial and case management services in a specialized area of practice to veterans who tend to have serious and severe crises.  Experience must have been obtained AFTER earning a Master's Degree in Social Work.


Note: best examples of specialized experience for this position are as follows:

   a.      Demonstrated experience working with a homeless patient population with highly complex health and mental health problems including addictions.

   b.      Demonstrated experience interacting with patient population  in varying community locations including patients’ homes, public conveyances including street outreach, homeless shelters and other community based sites and organizations.

   c.       Demonstrated experience in transporting patient population as needed for medical, mental health and housing related appointments.

   d.      Demonstrated experience in independently assessing own and other’s safety when interacting with patients who are experiencing behaviors associated with addiction and/or persistent mental illness.

The Professional Standards Board will seek the following in a best qualifying candidate:

1. Advanced knowledge of and mastery of theories and modalities used in the specialized treatment of complex physical or mental illness.  Ability to incorporate complex multiple causation in differential diagnosis and treatment of veteran patients, including making psychosocial and psychiatric diagnoses within approved clinical privileges or scope of practice.  Ability to determine priority for services and provide specialized treatment services. 

2. Advanced and expert skill in a range of specialized interventions and treatment modalities used in specialty treatment programs or with special patient populations.  This includes individual, group, and/or family counseling or psychotherapy and advanced level psychosocial and/or case management interventions used in the treatment of veterans with polytraumatic injuries, spinal cord injuries, traumatic brain injuries, visual impairment, post-traumatic stress disorder, etc. 

3. Advanced knowledge and expert skill in developing and implementing methods for measuring effectiveness of social work practice and services in the specialty area, utilizing outcome evaluations to improve treatment services.  Ability to coordinate the delivery of specialized psychosocial services and programs.  Ability to design system changes based on empirical findings. 

4. Ability to provide subject matter consultation to colleagues and students on the psychosocial treatment of patients treated in the specialty area, rendering professional opinions based on experience and expertise and role modeling effective social work practice skills.  Ability to teach and mentor staff and students in the specialty area of practice and to provide supervision for licensure or for specialty certifications.

5. Ability to expand clinical knowledge in the profession, demonstrating innovation in the creation of new models of psychosocial assessment or intervention to identify and address specialized clinical needs.  Ability to write policies, procedures, and/or practice guidelines pertaining to the specialty population or specialty treatment program.



References: VA Handbook 5005/31, Part II, Appendix G39, SOCIAL WORKER QUALIFICATION STANDARD, dated January 13, 2010.

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: All education claimed by applicants will be verified by the appointing agency accordingly. *** If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. *** You must provide a copy of your transcripts.  Unofficial are sufficient; however, they MUST display you have received your Master's Degree in Social Work.  If selected, you will be required to submit unopened official transcripts.

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of your DD214(s) showing all dates of service as well as character of service (honorable, general, etc.).  Additionally Veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability.

Veterans with service-connected disability of less than 10%, non-service-connected disability, and Purple Heart recipients, as well as those claiming derived preference for a spouse, widow, or widower, or natural mother, should refer to and submit a completed SF-15, "Application for 10-Point Veterans Preference" and required documentation with your application materials. For more information on Veterans' Preference, please visit 


When the application process is complete, your application will be reviewed to determine if you meet the hiring eligibility and qualification requirements listed in this announcement.  You will be rated based on the information provided in your resume and responses to the questionnaire, along with your supporting documentation to determine your level of knowledge, skill and ability related to the job requirements.  


If, after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience you may be found ineligible/not qualified.


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Working for the Department of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life.  For more information please visit us at


This position(s) will be filled on a full-time permanent basis. Upon completing any required probationary period, the position will be permanent.

This position is in the Excepted Service and does not confer competitive status.

PHYSICAL REQUIREMENTS: Must satisfactorily complete a pre-employment physical involving light lifting and carrying (under 15 pounds), walking and standing with the ability for rapid mental and muscular coordination simultaneously, near and far vision including hearing .(See VA Directive and Handbook)

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave.

This job opportunity announcement may be used to fill additional vacancies.


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To begin the process, click the Apply Online button at the right side of this screen to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

YOU MUST INCLUDE VA FORM 10-2850c IN YOUR APPLICATION PACKAGE TO BE CONSIDERED FOR THIS VACANCY.   You may upload the completed form to your USAJOBS or Application Manager account if you apply online.  Then you can use the uploaded form again and again when applying for future vacancies.  Please see this guide:, for more information on uploading and re-using the form in your applications.  Other required forms and documents can also be saved in your account and used the same way.  Applicants are urged to apply online; this process is much easier and faster.

Note: To return to a previously Saved or Incomplete application, just reapply through your account in USAJOBS.  Check your account ( ) to see the status of your application after applying, including any messages that may have been sent to you.

If you cannot apply online you may:

1. Click the following link to view and print the occupational questionnaire:View Occupational Questionnaire;

2.  Print this 1203FX form to provide your response to the occupational questionnaire:

3. Fax the completed 1203FX form along with all supporting documents to (478)757-3144.  Your 1203FX form must be placed on top of all materials being faxed and will serve as a cover page for your fax transmission. Keep a copy of your fax receipt in case verification is needed.

To fax supporting documents you are unable to upload:

  1. Complete this cover page using the following Vacancy ID: 956631.  You must use this fax cover sheet in order for your documents to be matched with your online application.
  2. Fax your documents to (478)757-3144.

The complete Application Package must be submitted by 11:59 PM (EST) on Thursday, September 26, 2013.


To apply for this position, you must provide a complete Application Package which includes:

  1. Resume (Required - OF-612 is obsolete and will not be accepted).
  2. VA Form 10-2850c - Application for Associated Health Occupations (Available at (This document is required; however, you are not required to sign.  You will sign if selected for the position - if not submitted with application you will be rated ineligible).
  3. Transcripts (Required - if not submitted with application you will be rated ineligible).
  4. Proof of Licensure(s) (required)
  5. Online Questionnaire.
  6. If prior military service, include all copies of your DD Forms 214 (required - if applicable).   Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must also complete and submit an SF 15, Application for 10-Point Veteran Preference (available at
  7. If you are a current Federal employee you must include latest SF-50 - Notification of Personnel Action. (required - if applicable). 


VASDHS Human Resources
Phone: (858)552-8585x3401
Agency Information:
VHA San Diego HCS
Human Resources
San Diego, CA


Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful.  Minimally qualified applicants will be referred to the hiring manager.  If your name is referred to the hiring official, you may be contacted directly by that office for a possible interview.

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