Job Overview


 Vacancy Identification Number (VIN): 964107

**This in not a Telecommuting position and is located on the campus of the Dayton, Ohio VAMC**

 Tour of Duty:  Monday - Thursday 3:30p - 12a;  Saturdays 10a - 6:30p

OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans.  

As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities.  For more information on the Department of Veterans Affairs, go to

Note:  The Professional Standards Board (a peer-review group) will review the selected candidate’s education and experience and recommend the grade and step at which the candidate will be placed.  The salary is based on the grade and step approved for the selected candidate.

VA encourages persons with disabilities to apply.  The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

Relocation Expenses: Relocation expenses are not authorized for this position.


The Lead Medical Support Assistant (MSA) is assigned to the Telephone Triage service at the Dayton VA Medical Center.  The Lead MSA will provide technical and basic administrative guidance to the 2nd shift MSAs in the Tele Nurse Program.  Responsible for training staff on any changes needed to ensure staff has current and up-to-date medical information and are working consistently in the same manner and standards.  Assists the Supervisor of MSAs with planning, implementation and coordination of many multi-level projects and reports.  Exercises independent judgment and applies guidelines in regards to training, education and procedural requirements.  Distributes assignments within the MSA group, prepare and maintain rotation reports for various assignments so that employees will be rotated fairly and equitably, and review and repair reports.

**This in not a Telecommuting position and is located on the campus of the Dayton, Ohio VAMC**

Please review the entire job announcement before applying.  See the required documents section below to submit a complete application packet.