This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Supervisory Technical Information Specialist

Department:Department Of Agriculture

Agency:Animal and Plant Health Inspection Service

Job Announcement Number:24PQ-2013-0161

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$89,033.00 to $136,771.00 / Per Year


Friday, September 20, 2013 to Monday, September 30, 2013




Full Time - Permanent




1 vacancy - Frederick, MD, USView Map


This announcement is open to all United States citizens. (Current and Former Federal employees may also apply to Merit Promotion announcement #6PQ-2013-0125.


Relocation expenses will not be paid. 

The incumbent manages day-to-day staff activities and provides supervision, guidance and leadership in coordinating and consolidating the processes of the various activities in support of development and use of library services, electronic information systems, and manuals and related technical documents for headquarters and field APHIS employees, Department of Homeland Security (DHS) Customs and Border Protection (CBP) employees, State Plant Regulatory officials, State Plant Health Directors and Plant Inspection Station employees and external Stakeholders.  The incumbent manages operations related to the design, development, management and use of electronic and paper manuals, development and management of certain electronic information systems, library reference and collection development and services, and information management to include cataloguing, indexing, and provision of highly specialized scientific and policy information derived from these sources to help employees of PPQ, APHIS, cooperators and stakeholders safeguard agricultural resources and protect and enhance the environment.
You can make a difference! The U.S. Department of Agriculture's (USDA) Marketing and Regulatory Programs (MRP) needs bright, energetic and committed professionals to facilitate the domestic and international marketing of U.S. agricultural products and to protect the health and care of animals and plants in the United States. MRP offers an array of occupations and is committed to diversity in the workplace. We operate in domestic and global markets. Be part of an organization that protects the health and agriculture of the American people. Join our team!
APHIS is an emergency response agency.  This means that all Agency employees may be asked or assigned to participate in rotating temporary duty assignments to support emergency programs at some time during their careers with APHIS. For details click: APHIS Emergency Response


  • U.S. Citizenship


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The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.
The duties may include, but are not limited to:
The Assistant Director provides leadership for the Agency in the technical and administrative aspects of the three areas which support APHIS mission objectives: 

  • The Assistant Director manages the procurement, testing and use of information management systems, as well as the development of information products such as electronic and paper manuals and annotated bibliographies for APHIS headquarters and field employees, Department of Homeland Security (DHS) Customs and Border Protection (CBP) employees, State Plant Regulatory officials, State Plant Health Directors and Plant Inspection Station employees and external Stakeholders.
  • The incumbent manages information services for APHIS and PPQ employees, to include a remote, physical APHIS library location in Riverdale, Maryland (approximately 50 miles away) and associated library collections, special collections, archived reference materials, reference services, and training on information service resource use, such as digital bibliographic database systems.
  • The Assistant Director provides guidance and leadership on information management policies for PPQ, as these pertain to the design and management of information collections. 
  • The Assistant Director analyzes and evaluates information management policies and operations, recommending changes and improvements to increase the efficiency and effectiveness of operations.  Researches, develops and recommends new policies and/or procedures to the Director of PRIM, the Executive Director of Plant Health Programs, and the Deputy Administrator concerning information services and products provided to guide biological control, domestic, emergency and port operations.
  • The Assistant Director ensures the ISMU provides: consulting for various information service projects; facilitation of working sessions with internal stakeholders to create  information products and services; conducts training – on products and services; analyzes situations for improving service provision and product quality; and maintains PPQ products to meet program quality objectives and goals .
  • The Assistant Director works closely with Plant Health Program’s Regulatory Coordination and Regulatory Analysis and Development teams to ensure that APHIS’ regulatory initiatives are given appropriate attention.
  • Implements approved policies and procedures to assure improved business processes are accomplished in the ISMU.  Coordinates any changes in policies or procedures with all parties affected by the change and evaluates effectiveness.
  • The incumbent provides direct supervision to a staff of technical writers, editors, library, clerical, and administrative personnel in the Information Services and Manuals Unit.
  • The Assistant Director assigns work to the staff, taking into account current workloads and the skill level and/or occupational specialization of the staff.  The incumbent assists in problem solving, monitors assignment milestones and makes adjustments as needed to meet deadlines.


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To qualify, you MUST meet all qualification requirements by the closing date of the announcement.
Basic Requirements: A full 4-year course of study that meets all the requirements for a bachelor's degree with major study in the subject-matter field of Informatics, Geographic Information Sciences, Statistics, Mathematics, Computer Science, Biological Sciences, Ecology, or Library Science.
Experience: Four years of experience that provided a knowledge of the basic principles, theories, practices, techniques, and terminology of a discipline or subject-matter fields listed above and an understanding of the standard methods, procedures, and techniques of research and analysis in the subject-matter fields. Such experience must have been equivalent to that which would have been gained through a 4-year college curriculum.
Combination of Education and Experience: A combination of successfully completed education and specialized experience as described above may be used to meet the total qualifications requirements for the grade level. Transcripts required if qualifying based on this provision.
IN ADDITION TO THE BASIC REQUIREMENTS AT THE GS-13/14 GRADE LEVELS: Applicants must have 1 year of specialized experience equivalent in level of difficulty and responsibility to the next lower level in the Federal service. This specialized experience must have demonstrated the ability to perform, supervise, or direct one or more of the functional areas of work covered by this series; to understand the concepts, theories, new developments, and co- relationship of information in related fields; and to maintain up-to- date information on the state of the art. Additionally this experience must have equipped the applicant with the knowledge, skills, and abilities listed below.
Examples of Specialized Experience at the GS-13 and GS-14 grade levels include:

  • Experience demonstrating expertise in development, procurement, and management of technical information products.
  • Experience providing instruction and guidance in the development and use of information and reference systems.
  • Experience researching, developing, and recommending policy and procedures related to information management systems, requirements, and activities.
  • Experience providing leadership, coordination, and direction of a scientific or agricultural program.
There is no education substitution at the GS-13 and GS-14 grade levels. For more information on OPM Qualifications, visit: OPM Qualification Standards

Special Conditions:

  • Males born after 12/31/59 must be registered with the Selective Service.
  • DD214 (Member 4 copy) or other veterans' documents required to receive veterans' preference.
  • As a condition of employment, a background investigation may be required for this position.
  • Transcripts must be submitted for this position.
  • If you are appointed to a supervisory or managerial position, you may be required to complete a one year supervisory/managerial probationary period.
  • Subject to satisfactory completion of one year probationary period.
  • Supervisors within APHIS are required to display proficiency in the following five competencies essential for leading and managing people: Accountability, Conflict Management, Developing Others, Human Capital Management and Leveraging Diversity. Examples of these competencies include holding self and others accountable for measurable high-quality, timely and cost-effective results; anticipating and taking steps to prevent counter-productive confrontations; developing staff members by providing coaching, training, regular guidance and career development opportunities; ensuring that employees are appropriately recruited, selected, appraised, and rewarded; taking appropriate action to address performance problems and fostering an inclusive workplace where diversity and individual differences are valued to achieve the vision and mission of the organization.


Your application will be rated on the extent and quality of your experience, education and training relevant to the position. Your resume must support that you meet the specialized experience requirements described above and are proficient in the following skills or competencies below. Please note you are not required to provide specific narrative responses to the skills and competencies described in this section.  

  • Knowledge of management of automated information systems to facilitate the use by the multidisciplinary team of analysts and users
  • Knowledge of information acquisition and information preparation methods for applied use
  • Expert knowledge of the content of information resources, including the ability to critically evaluate technical material and documentation and exercise sound judgment in decision making
  • Skill in communicating effectively both orally and in writing, which includes presenting seminars to analysts, technical experts and to other agency personnel

Category rating procedures will be used to rank and select eligible candidates. The following quality categories will be used: Best Qualified, Well Qualified, and Qualified. Within each quality category, veterans' preference eligibles will receive selection priority over non-veterans.
  • Your final category placement will be based on your responses to the assessment questionnaire. Please ensure your resume provides enough detail to support your responses.
  • If, after reviewing your resume and / or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score can / will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your rating. Deliberate attempts to falsify information may be grounds for not selecting you.

To preview questions please click here.


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Eligibility for employee benefits depends on your type of appointment and your tour of duty (work schedule). Generally, you must be hired on a permanent basis and have a regular full or part-time work schedule. For more information on potential benefits, go to: Federal Employee Benefits


  • For information regarding CTAP eligibility for displaced Federal employees click: Career Transition Assistance Programs
  • More than one selection may be made if another vacancy occurs within 90 days of the issuance of the certification of eligibles.
  • Persons with disabilities who require alternative means for communication of program information (Braille, large print, audiotape, etc) should contact: USDA's TARGET Center at 202-720-2600 (voice and TDD).
  • For information on filing a complaint of discrimination, click: Filing a Complaint


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    A complete on-line application will require the submission of the following:
    • Resume
    • Responses to the vacancy specific questions (you will be prompted to complete these questions during the online application process)
    • Supporting Documentation which may be required (see links under Required Documents for more information)
    For instructions on using the on-line system click: APPLYING ON-LINE
    For instructions on submitting documents click: SUPPORTING DOCUMENTATION


    Click on the following links to see if the supporting documentation is applicable to you:
  • College Transcripts or List of Coursework - MUST be English (Key Requirement and/or Education Substitution)
  • Foreign Degree Evaluation (Key Requirement and/or Education Substitution)
  • DD-214 (Member 4 Copy) and other Veterans' documents (Veterans Preference)
  • ICTAP/CTAP eligibility documentation (Displaced Employees)
    Critical Submission Requirements and Reminders
  • Help in applying online is available Monday through Friday from 8 a.m. to 4:30 p.m. Central Time at the number listed in the Contact information section.
  • All application materials and supplemental documentation will be accepted until midnight Eastern Time on the closing date.
  • Application and supporting documentation will not be accepted via e-mail.
  • Due to the high volume of applicants, we are unable to confirm receipt of supporting documentation. If faxing, you should retain confirmation of a successful fax transmission including the number of pages successfully transmitted as proof of submission.
  • If a document is resubmitted, it replaces the previous submission, which means the previous document is no longer available to the human resources office. If you are adding to, rather than replacing a previous submission, you must fax and/or upload both the old document and the new document.
  • Applicants who cannot apply on-line must request a hard copy application packet from the Agency Contact listed in the vacancy announcement. Resumes and/or supporting documentation alone will not be considered without the inclusion of a hard copy application packet.

    Phone: 612-336-3345
    Fax: 612-336-3560
    Agency Information:
    Animal and Plant Health Inspection Service
    100 N 6th Street, Butler Sq Bldg, 510C
    Minneapolis, MN
    Fax: 612-336-3560


    You may check the status of your application on-line 24 hours a day through USAJOBS. Status updates will be available after 2-3 weeks. For instructions on checking your application status click: Checking My Application Status. No additional correspondence will be sent.

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