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This Position Is No Longer Available

Job Title:  Registered Nurse Care Manager (Primary Care)
Department:  Department Of Veterans Affairs
Agency:  Veterans Affairs, Veterans Health Administration
Job Announcement Number:  DQ-14-OEa-960214

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$56,644.00 to $103,457.00 / Per Year
Monday, September 16, 2013 to Thursday, November 21, 2013
Part Time 20 hours - Excepted Service Permanent
1 vacancy in the following location:
Middletown, RI View Map
Open to United States Citizens
Not Applicable



Honor America's Veterans by providing exceptional care that improves their health and well-being.

Vacancy Identification Number:  960214

Be a Member of our team providing compassionate health care to veterans. We are an employer of choice and a center of excellence in patient care, education, and research. We value trust, respect, commitment, compassion, and excellence; we value you. Go to for more information.

The Providence VA Medical Center, located in downtown Providence, RI provides opportunity for urban and/or rural living with an easy commute. RI, the Ocean State, is known for its scenic shoreline, offering sandy beaches, and quaint villages as well as, the opulent mansions of Newport, the sailing capitol of the world. Providence is located between Boston and New York City with excellent transportation facilities in both directions. Educational opportunities abound with Ivy League, private and public universities throughout the compact New England area.

The Medical Center delivers a broad range of services including general medicine, surgical and psychiatric inpatient facilities, fully accredited by the Joint Commission on the Accreditation of Health Care Organizations (JCAHO). The Medical Center includes a vibrant research program and is affiliated with the Alpert Medical School of Brown University, Harvard School of Dental Medicine and the University of Rhode Island, College of Pharmacy. The Center also operates three (3) Community Based Outpatient Clinics in New Bedford, Hyannis, MA and Middletown, RI as well as three (3) Vet Centers.

Applicant's education and experience will be reviewed by a Professional Standards Board to determine the grade and salary of the applicant selected. The recommended salary will be at any point in the range listed for this vacancy.

This is a permanent part-time position and the salary will be prorated.

The work schedule is: Monday through Friday 8:00 a.m. to 12:00 p.m.

This Registered Nurse Care Manager is located in Primary Care Service and is a bargaining unit position.

VA encourages persons with disabilities to apply.


  • Not Required


  • No


  • Full unrestricted Licensure, Certification, or Registration required.
  • Current Basic Life Support (BLS) required.
  • Subject to a background/suitability investigation.
  • You must be a U.S. Citizen.
  • Must pass a pre-employment physical examination. Drug testing required.
  • Must be proficient in spoken and written English.


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  • Demonstrates leadership and mastery of practice in delivering efficient, comprehensive, and continuous patient-driven holistic care through active collaboration, communication and coordination of resources.
  • Uses the nursing process and evidence-based practice to collaborate with the Core Team (Patient, Primary Care Provider, RN Care Manager and Patient Support Technician) and Expanded Team (family/caregiver, internal and community-based services involved in providing care to the patient) in developing the patient-driven holistic care plan for life.
  • Serves as a member of the core team and works in the position of Co-Team leader with designated Physician leader. The RN Care Manager is responsible for collaborating with services internal and external to the VA to facilitate care transition in order to effectively meet the patients’ needs.
  • Provides patient and family health education with a focus on self-management, prevention, and wellness, based on the patient’s goals.
  • Triages and applies a collaborative team approach in identifying, analyzing, and resolving patient care problems.
  • Uses available technology including telephone and secure messaging (My Health Vet).
  • Demonstrates leadership by serving as a preceptor or mentor to colleagues or students to enhance professional growth, development and practice.
  • Reports to the Primary Care Nurse Manager.


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(from VHA Qualification Standards)

Basic Requirements:

  • Must be a U.S. Citizen Graduate of a state-approved, National League for Nursing Accrediting Commission (NLNAC), or Commission on Collegiate Nursing Education (CCNE) accredited school of nursing.
  • Active, current, full, and unrestricted professional nursing license.
  • Registered Nurses appointed to direct patient care positions must be proficient in spoken and written English as required by United States Code 7402 (d) and 7407 (d).

Preferred Requirements:

  • BSN or Baccalaureate in a field related to nursing preferred.
  • Two to three years of successful, progressive nursing practice, with prior experience in an outpatient setting preferred.
  • Current BCLS Certification.
  • Demonstrated ability to work effectively with multidisciplinary groups to identify, analyze and resolve problems and improve patient care.
  • Demonstrated competencies in staff development and leadership skills. 
  • Demonstrated ability to communicate and interact appropriately and courteously with internal and external customers.
  • Knowledge and skills necessary to maintain confidentiality of written, electronic and verbal patient/employee information.
  • Ability to work and function in a safe manner including infection control and operation of equipment, while assuring that patient safety is paramount in all care provided.
  • Physical and mental capability to satisfactorily perform assignment.

Physical Requirements: This position requires visual acuity, keen hearing, clear distinctive speech, and manual dexterity. This position requires potentially long periods of continued walking, standing, stooping, bending, pulling, pushing, and sitting at a keyboard. Transferring patients and objects may be required. The incumbent may be exposed to infected patients and contaminated materials and may be required to don protective clothing in isolation situations or operative/invasive procedures. The incumbent may occasionally be exposed to patients who are combative secondary to delirium, dementia, or psychiatric disorders. The incumbent must be a mature, flexible, sensible individual capable of working effectively in stressful situations, able to shift priorities based on patient needs and able to manage work activities in a highly technological integrated work environment.

In describing your experience, please be clear and specific. We may not make assumptions regarding your experience.

Applicants Please Note:  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications.  Applicants must, therefore, only report attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.  Applicants can verify accreditation at the following website:  http://www/ed/gov/admins/finaid/acred/index.html.  All education claimed by applicants will be verified by the appointing agency accordingly.

***If you are using foreign education to meet qualification requirements, you must send in a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.***

Reference:  VA Qualification Standards (Handbook 5005) is available in the local Human Resources Office.

Additional Requirements/Information:

  • Subject to satisfactory completion of our credentialing process.
  • Selectee will be presented to a peer review board to determine final grade and salary.
  • Subject to a one year probationary period.
  • Position does not confer competitive status.
  • Males born after 12-31-59 must be registered or exempt from Selective Service (see

Veterans Preference:

When applying for Federal jobs, eligible Veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of the DD-214(s) showing all dates of service as well as character of service (honorable, general, etc.)  Additionally, Veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability.

Veterans with service-connected disability of less than 10%, non service-connected disability, and Purple Heart recipients, as well as those claiming derived preference for spouse, widow, widower, or natural mother, should refer to and submit a completed SF-15, "Application for 10-Point Veteran Preference" and required documentation with your application material.



Your application, resume and/or supporting documentation will be verified.  Please follow all instructions carefully.  Errors or omissions may affect consideration for employment.  You may also be evaluated based upon the responses you provide during a structured interview.   In responding to structured interview questions you should be sure to cite specific examples of experience, explain exactly what you did, and the outcome.

An incomplete application will receive a rating of IFM (ineligible due to missing forms).  Requests for reconsideration will not be considered for applicants who fail to submit a complete application package.  We cannot be held responsible for incompatible software or fax transmissions.


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Working for the Department of Veterans Affairs offers a comprehensive benefit package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, thrift savings plan, and participation in the Federal Employees Retirement System.  In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life.  For more information please visit us at


Travel and relocation expenses are not authorized.


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To begin the process, click the Apply Online button at the right side of this screen to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process. For additional information see VA Guide to Applying for VA Vacancies at

Note:  To return to a previously Saved or Incomplete application, just reapply through your account in USAJOBS. Check your account ( to see the status of your application after applying, including any messages that may have been sent to you. The complete Application Package must be submitted by 11:59pm (EST) Monday, December 16, 2013.

If you cannot apply online:

  1. Click the following link to view and print the occupational questionnaire: View Occupational Questionnaire
  2. Print this 1203FX form to provide your response to the occupational questionnaire.
  3. Fax the completed 1203FX form along with any supporting documents to (478) 757-3144. Your 1203FX will serve as a cover page for your fax transmission. 

To fax supporting documents you are unable to upload:

  1. Complete this cover page using the following Vacancy Identification Number 960214
  2.  Fax your documents to (478) 757-3144.


To apply for this position, you must provide a complete Application Package which includes:

  1. Curriculum Vitae (CV), résumé or application.
  2. Online Questionnaire
  3. If current or former Federal employee include latest SF-50, Notification of Personnel Action (required)
  4. Proof of meeting educational requirement (unofficial transcript is acceptable for initial application.  If selected you will be required to furnish an official transcript).
  5. Copy of licensure/certificate.

Applicants claiming veteran's preference must submit the following:

  1. DD-214, Certificate of Release or Discharge from Active Duty.
  2. SF-15, Application for 10-point Veteran's Preference (if applicable).
  3. VA Letter of service-connected disability rating (if applicable) dated 1991 or later.


Michele Gilbault
Phone: (401)459-4770x4723
Agency Information:
VHA Providence VAMC
830 Chalkstone Ave
Providence, RI


After we receive your complete application package (including all required documents) and if found qualified, you will be referred to the Selecting Official for consideration for an interview. You may or may not be interviewed.

An electronic notification letter or will be sent to applicants who provide an e-mail address; otherwise, you will receive a notification letter via the U.S. Postal Service within 2 to 4 weeks.

Applicants who have never worked for the Federal government will receive a tentative job offer. Applicants must complete an OF-306, Declaration for Federal Employment, prior to receiving a firm offer. This form is available at

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