This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:AUTOMOTIVE EQUIPMENT DISPATCHER

Department:Department of the Air Force

Agency:Air Force Personnel Center

Job Announcement Number:AFPCDEO-961615-951936-YMH

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$31,315.00 to $40,706.00 / Per Year

OPEN PERIOD:

Monday, September 16, 2013 to Friday, September 20, 2013

SERIES & GRADE:

GS-2151-05

POSITION INFORMATION:

Full Time - Permanent

PROMOTION POTENTIAL:

05

DUTY LOCATIONS:

Few vacancies in the following location:
Goodfellow AFB, TX United StatesView Map

WHO MAY APPLY:

United States Citizens

JOB SUMMARY:

The mission of the United States Air Force is to fly, fight and win…in air, space and cyberspace.

To achieve that mission, the Air Force has a vision of Global Vigilance, Reach and Power. That vision orbits around three core competencies: Developing Airmen, Technology-to-Warfighting and Integrating Operations. Core competencies and distinctive capabilities are based on a shared commitment to three core values -- integrity first, service before self, and excellence in all we do.  

 

 

IF APPLICABLE: A military service member's statement of service/certification will be accepted IF a terminal leave form or DD214 cannot be provided. The statement/certification should indicate member's separation from active duty is within 120 days of the closing date of this announcement. It must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters and must indicate when your terminal leave will begin, your rank, dates of active duty service, the type of discharge and character of service (i.e. honorable). Your preference and/or appointment eligibility will be verified prior to appointment. Military members may be appointed before the effective date of their military retirement/separation if member is on terminal leave.

 

WHO MAY APPLY: Applications will be accepted from United States citizens (U.S. citizenship required at time of application).

 

Males born after 12-31-59 must be registered or exempt from Selective Service.  For additional information, click here.

 

For information on veterans’ preference click here.

 

MILITARY SPOUSE PREFERENCE: Click here for specific program requirements.  To request MSP hiring preference, you must submit the follow documents:

 

·        Application or resume;

·        Statement requesting MSP; and

·        Copy of military sponsor's PCS orders

 

90-Day Competitive Certificate: This vacancy announcement may be used to fill like vacancies for 90-days from the closing date. Applicants may be referred for consideration as/if additional vacancies occur during this period.

KEY REQUIREMENTS

  • U.S. Citizenship is required
  • Must be registered for Selective Service, see Legal & Regulatory Guidance
  • Travel and relocation expenses will not be paid

DUTIES:

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·   Provide emergency 911 and dispatching services.  Determine the nature of the emergency in accordance with established guidelines.

·   Verify the location and call back number for a medical patient and determine the severity of the emergency situation using Emergency Medical Dispatch (EMD) checklists in accordance with national standards.

·   Prepare National Fire Incident Reporting System (NFIRS) incident reports utilizing the correct response codes and categories to complete the response report for each emergency incident in accordance with published guidelines.

·   Maintain maps, checklists and charts, including automated programs.  Maintain an automated activity log of all significant daily events, vehicle movement, emergencies, processes or notifications received through the E-911 center.

·   Transfer calls to the proper agency as required and dispatches a variety of emergency responders, including police, fire, ambulance, rescue or hazardous materials units to determine the response force required.


QUALIFICATIONS REQUIRED:

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In order to qualify, you must meet the education and/or experience requirements described below.  Your resume must clearly describe your relevant experience; if qualifying based on education, your transcrpts will be required as part of your application. 

 

SPECIALIZED EXPERIENCE:  At least one year of specialized experience equivalent to the GS-04 level in federal service which equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position and that is typically in or related to the position being filled.  Specialized experience is experience which may have been gained while providing emergency police, fire and medical services by answering emergency 911 calls and initiating responses with appropriate personnel and equipment. 

 

 

To view qualifying educational requirements and/or combination of education and specialized experience click on the following link:

http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2100/dispatching-series-2151/

KNOWLEDGE, SKILLS AND ABILITIES (KSAs):  Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 

1.    Knowledge of 911 and emergency vehicle dispatch operations.

2.    Knowledge of basic computer operations to include word processing, retrieval and input of data.

3.    Knowledge of data entry & processing of supply transactions in an automated supply system.

4.    Ability to communicate both orally and in writing.

 

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work.  You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.


You MUST provide transcripts to support your educational claims.  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education. 

 

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program.  It is your responsibility to provide such evidence when applying.

OTHER SIGNIFICANT FACTS:

·   Incumbent will be required to obtain an International Fire Science Accreditation Congress Certification as a Telecommunicator Level I and II.

·   Incumbent is required to work an alternate work schedule which requires an uncommon tour of duty (including weekends and holidays).

·   Incumbent is required to perform critical services regardless of weather conditions or base closure and report to the duty station at the regularly scheduled work time.

·   Incumbent is required to respond on off-duty time during a large fire or stay over until an emergency has been terminated, or until properly relieved by a qualified dispatcher.

·   Works in close harmony with supervisors, co-workers and others day-to-day routines and during emergencies.  Is required to maintain good working relationships with on and off-base agencies, maintaining a consistency courteous attitude at all times.  Remains calm during emergency situations.

·   Incumbent must be able to obtain and maintain a current CPR certification within 90 days of appointment.

·   Incumbent must participate in recurrent proficiency training as required.

·   Incumbent must obtain Hazardous Materials Awareness certification within 14 days of appointment.

HOW YOU WILL BE EVALUATED:

Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

 

Your responses to the questionnaire may be compared to the documents you submit.  The documents you submit must support your responses to the online questionnaire.  If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job.

 

Applications who disqualify themselves will not be evaluated further.

 

BASIS OF RATING:

Your application will be rated under the Category Rating procedures based on the extent to which the quality, depth, and complexity of your experience and education relate to the qualifications requirement.  Additional points are not added for Veteran's Preference; however, Veteran Preference is still applied.

 

Category 3, Best Qualified:  Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements.

 

Category 2, Highly Qualified:  Candidates in this category possess good skills and experience above the minimum requirements.

 

Category 1, Qualified:  Candidates in this category meet the minimum education and/or experience requirements.

 

Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire.  The numeric rating you received is based on your responses to the questionnaire.   The score is a measure of the degree to which your background matches the knowledge, skills and abilities required of this position.  If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score can and will be adjusted to more accurately reflect your abilities.  Please follow all instructions carefully.


BENEFITS:

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The Department of Defense offers an excellent benefits program.  In addition to your take-home pay, click here for an overview of the benefits currently offered to Federal employees.

 

Direct Deposit:  All federal employees are required to have direct deposit.



OTHER INFORMATION:

Interagency Career Transition Assistance Program (ICTAP):  For information on how to apply as an ICTAP eligible click here.  To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated in the "Highly Qualified" or above category on the rating criteria for this position. 

 

Employed Annuitants (Reemployed Annuitants): Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants.  Click here for more information.

 



HOW TO APPLY:

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To apply for this position, you must provide a complete Application Package which includes:

 

1.    Your Resume (your latest resume will be used to determine your qualifications)

 

·        If you submit more than one copy of your resume, only the most recent (latest) version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent."  It is your responsibility to check the status and timestamp of all documents you submit as part of your application.

·        If your resume includes a photograph or other inappropriate material or content, you will not be considered for this vacancy.

·        For qualification determinations your resume must contain hours worked per week and dates of employment (i.e., hours per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient and you will not receive consideration for this position.

 

2.    A complete Occupational Questionnaire

 

3.  Additional Required Documents (see Required Documents section below).  Ensure all submitted documents contain your full name, address, phone number and last four digits of your social security number.

 

The complete Application Package must be submitted by 11:59 PM (EST) on Friday, September 20, 2013

 

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account.  Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

 

To fax supporting documents you are unable to upload, click here for the required cover page.  This Vacancy ID is 961615.  Fax your documents to 1-478-757-3144.  All supporting documents should be uploaded to your USAJOBS account and included with your application package.  Faxing documents should be used as a last resort; do not fax duplicate documents.

 

If you cannot apply online:

 

1. Click the following link to view and print the questionnaire View Occupational Questionnaire

 

2. OPM Form 1203-FX must be provided to show your responses to the occupational questionnaire.  Please note:  The numbering on the OPM Form 1203-FX will not match the Occupational Questionnaire in Section 25 of the OPM FOrm 1203-FX, which continuously numbers from number one, while the Questionnaire starts each section of questions with number one.  When entering your responses please continue regardless of number sequence.    Applicants are responsible for ensuring their responses are transferred accurately. Click here for the OPM Form 1203-FX.

 

3. Fax all required documents to 1-478-757-3144. Your OPM Form 1203-FX will be the cover page for your fax transmission.

 

PLEASE NOTE: It is the applicant’s responsibility to verify that information entered, uploaded, or faxed (i.e., resume) is received, accurate and submitted by the closing date.  You may verify your documents have been processed with your application package successfully by clicking here.  Uploaded documents may take up to one hour to clear the virus scan.  Faxed documents take 2-3 business days to process.

 

Human Resources WILL NOT modify or change any answers submitted by an applicant.



REQUIRED DOCUMENTS:

The following documents are required and must be provided by the closing date of the announcement. 

 

·        Online Application (Questionnaire)

·        Resume - If your resume includes a photograph or other inappropriate material or content, you will not be considered for this vacancy.  Your resume may be submitted in any format. For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., hours per week and month/year to month/year or month/year to present). Resumes that do not contain this information will be marked as insufficient and applicants may not receive consideration for this position.

·        Transcripts, if qualifying based on education

·       Veterans’ Preference -  a copy of your DD Form 214 which must include character of service or a Statement of Service/Proof of Service which must include service dates and character of service.  In addition, if claiming 10 point preference you must submit a VA Letter or a disability determination from a branch of the Armed Forces (or documentation of purple heart, if applicable) and a SF 15 (Application for 10-point veteran preference).

AGENCY CONTACT INFO:

AFPC DEO
Phone: (800)525-0102
TDD: 800-382-0893
Agency Information:
AFPC DEO
DO NOT WRITE OR MAIL APPLICATION
SEE INSTRUCTIONS UNDER HOW TO APPLY TAB
PLEASE FAX, TX
78150

WHAT TO EXPECT NEXT:

Once the online questionnaire is received you will receive an acknowledgement email. After a review of your complete application is made you will be notified of your rating and/or referral to the hiring official.

 

If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility and qualifications for consideration. If you are determined to be ineligible or not qualified, your application will receive no further consideration.

 

To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select My Applications, and click on the more information link under the application status for this position.

 

If you do not provide an email address, you are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you.


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Job Announcement Number:

AFPCDEO-961615-951936-YMH

Control Number:

351609200