In order to qualify, you must meet the education and/or experience requirements described below. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcrpts will be required as part of your application.
SPECIALIZED EXPERIENCE: At least one year of specialized experience equivalent to the GS-04 level in federal service which equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position and that is typically in or related to the position being filled. Specialized experience is experience which may have been gained while providing emergency police, fire and medical services by answering emergency 911 calls and initiating responses with appropriate personnel and equipment.
To view qualifying educational requirements and/or combination of education and specialized experience click on the following link:
KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
1. Knowledge of 911 and emergency vehicle dispatch operations.
2. Knowledge of basic computer operations to include word processing, retrieval and input of data.
3. Knowledge of data entry & processing of supply transactions in an automated supply system.
4. Ability to communicate both orally and in writing.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
You MUST provide transcripts to support your educational claims. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
OTHER SIGNIFICANT FACTS:
· Incumbent will be required to obtain an International Fire Science Accreditation Congress Certification as a Telecommunicator Level I and II.
· Incumbent is required to work an alternate work schedule which requires an uncommon tour of duty (including weekends and holidays).
· Incumbent is required to perform critical services regardless of weather conditions or base closure and report to the duty station at the regularly scheduled work time.
· Incumbent is required to respond on off-duty time during a large fire or stay over until an emergency has been terminated, or until properly relieved by a qualified dispatcher.
· Works in close harmony with supervisors, co-workers and others day-to-day routines and during emergencies. Is required to maintain good working relationships with on and off-base agencies, maintaining a consistency courteous attitude at all times. Remains calm during emergency situations.
· Incumbent must be able to obtain and maintain a current CPR certification within 90 days of appointment.
· Incumbent must participate in recurrent proficiency training as required.
· Incumbent must obtain Hazardous Materials Awareness certification within 14 days of appointment.
HOW YOU WILL BE EVALUATED:
Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
Your responses to the questionnaire may be compared to the documents you submit. The documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job.
Applications who disqualify themselves will not be evaluated further.
BASIS OF RATING:
Your application will be rated under the Category Rating procedures based on the extent to which the quality, depth, and complexity of your experience and education relate to the qualifications requirement. Additional points are not added for Veteran's Preference; however, Veteran Preference is still applied.
Category 3, Best Qualified: Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements.
Category 2, Highly Qualified: Candidates in this category possess good skills and experience above the minimum requirements.
Category 1, Qualified: Candidates in this category meet the minimum education and/or experience requirements.
Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire. The numeric rating you received is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the knowledge, skills and abilities required of this position. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score can and will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully.