This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:IT Specialist

Department:Department Of The Treasury

Agency:Internal Revenue Service

Job Announcement Number:13CE4-ITX0822-2210-14-JE

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$96,690.00 to $136,771.00 / Per Year

OPEN PERIOD:

Monday, September 16, 2013 to Friday, September 20, 2013

SERIES & GRADE:

GS-2210-14

POSITION INFORMATION:

FULL TIME - CAREER/CAREER CONDITIONAL

PROMOTION POTENTIAL:

14

DUTY LOCATIONS:

3 vacancies in the following location(s):
Lanham/Seabrook, MD, USView Map
Detroit, MI, USView Map
Memphis, TN, USView Map
Kearneysville, WV, USView Map

WHO MAY APPLY:

U.S. CITIZENS, NO PRIOR FEDERAL EXPERIENCE IS REQUIRED

JOB SUMMARY:

WHY IS THE IRS A GREAT PLACE TO WORK? At the IRS, you will use your skills in accounting, business, finance, law enforcement, information technology, advocacy and more to help make America stronger. The IRS is one of the largest financial institutions in the world and the work we do helps fund America. We are counting on bright, talented and dedicated individuals like you to achieve our goals. You will be both challenged and supported so whether you are just starting out or looking for new opportunities, consider the IRS and start making a difference today.

The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country and around the world. Come Join the Department of the Treasury and Invest in Tomorrow.
WHAT IS THE INTERNAL REVENUE SERVICE (IRS)? The IRS is a bureau of the Department of the Treasury and one of the world's most efficient tax administrators. Yearly, the IRS collects more than $2 trillion in revenue and processes over 200 million tax returns. The IRS Mission is to provide the United States taxpayers top quality service by helping them understand and meet their tax responsibilities and by applying the tax law with integrity and fairness to all.

WHAT DOES IRS INFORMATION TECHNOLOGY SPECIALIST DO?  An Information Technology Specialist working general programs uses a wide variety of information, documentation, and regulations on the use of information technology resources, IRS data security guidelines, and IRS and Treasury guidance on acquisitions to address and/or adapt to specific problems or issues. As an IT Specialist, you will apply a series of different and unrelated processes and methods, decide what needs to be done based on analyses of the subjects and issues related to the assignment, and select the appropriate course of action from many acceptable alternatives. You will be challenged to independently identify and analyze important factors and conditions in order to recognize and apply an understanding of interrelationships among different IT functions and activities. 
WHAT IS THE IRS INFORMATION TECHNOLOGY DIVISION?
The mission of IRS Information Technology is to provide leadership in the delivery of information technology solutions that anticipate and meet enterprise-wide needs by empowering employees to deliver customer-centered, value-creating systems, products, services, and support.
3 vacancies may be filled in any of the following locations: Lanham, MD.; Detroit, MI.; Memphis, TN.; or Kearneysville, WV.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov
IRSITJobs

KEY REQUIREMENTS

  • Click "Print Preview" to review the entire announcement before applying.
  • Alternative Work Schedule, staggered work hrs or telework may be available.
  • Moving expenses may be authorized.
  • Tour of Duty: Monday-Friday 8:00AM-4:30 PM
  • Travel locally and/or overnight approximately 1-5 nights per month

DUTIES:

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As an IT Specialist you will:

  • Support implementation and maintenance of network and system services; monitor network and system performance; and troubleshoot problems as they arise.
  • Conduct integrated analysis of multiple audit logs (e.g. firewall, Web server).
  • Participate in design, development, acceptance testing, and implementation of software programs and/or computer equipment. Develop flow diagrams and/or pseudo-code. Test and debug programs according to detailed requirements.
  • Install, test, and configure network workstations and peripherals; and instruct customers in logging on and accessing network services.
  • Maintain database operations, assist in returning disrupted database systems to normal operations; and create reports and manipulate data in response to customer requirements.
  • Prepare and maintain documentation outlining equipment operations and preventative maintenance. Analyze complete documentation on the up time and reliability of systems to provide necessary information for contract enforcement.
  • Provide advice and assistance concerning computer software and/or equipment specifications for the utilization and acquisition, resolve issues involving conflicting requirements.
  • Assist and/or lead local projects, prepare and present findings, or recommend action involving the analysis of complex problems related to equipment and/or software utilization and acquisition.


QUALIFICATIONS REQUIRED:

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You must meet one or more of the following basic requirements by the closing date of this announcement.
QUALIFICATION  REQUIREMENT: To qualify for the grade 14 level, you must have at least one year of specialized experience equivalent to the next lower grade level of the normal line of progression of this position in the Federal government. Specialized experience is experience that is related to the work of this position and has provided you with the competencies required for successful job performance. Your specialized experience should demonstrate knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as in the case of development of modifications to parts of a system on the basis of detailed specifications provided. Experience must have been in an IT field or work where the primary concern was the subject matter of the IT application. This experience must be sufficient to demonstrate the ability to work with clients and customers to assess and/or address their needs, communicate effectively both orally and in writing, identify and resolve problems, determine relevant information, demonstrate using sound judgment, and make decisions and/or recommendations relevant to this level of expertise.
In addition to the above, applicants must have specialized experience with deployment & maintenance of complex tax processing systems for two or more of the following: technical architecture for legacy & modernized systems; technical architecture for upstream & downstream systems; fraud detection; electronic filing; customer service or notices. Experience in analyzing & developing operational processes for system deployment & maintenance including: operational monitoring & job processing, software transmittals, or incident management & triage.
 


 


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HOW YOU WILL BE EVALUATED:

  1. Your application will be rated based on education, training, and quality of your experience.

    You will respond to a series of questions designed to assess your possession of the following competencies: Customer Service; Information Resources Strategy and Planning; Operating Systems; Oral Communications; Systems Integration; Technology Awareness.
  2. Please be sure that your resume includes detailed information to support your qualifications for this position.  Failure to provide sufficient evidence in your resume may result in a "NOT QUALIFIED" determination for this position.  For tips preparing your resume click http://www.jobs.irs.gov/downloads/ResumeTips.pdf; for cover letter tips click http://www.jobs.irs.gov/downloads/CoverLetterTips.pdf.
  3. You will be tentatively assigned to a category group (A, B, C, etc.) based on your responses to the online questions.  Each category group represents a quality level (i.e., A = Superior, B = Highly Qualified, etc.).  Candidates will be considered in category group order.  Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher).  All other preference eligibles will be assigned based on their responses to the questions and will referred for selection before non-preference eligibles within the same category.  Applicants are "tentatively" assigned to a category group pending qualifications validation and assessment results.
  4. Your final category assignment determines the order in which you are considered for the position, applicants are referred to the selecting manager in category order (A, B, C).  You may be required to participate in a selection interview.  The IRS will not reimburse costs related to the interview such as travel to and from the interview site. If you are a displaced or surplus federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP), you must receive a score of 80 or Category B or better to be rated as well qualified to receive special selection priority.
  

To preview questions please click here.


BENEFITS:

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We offer a workplace that is respectful, fair and values diversity. Our comprehensive benefits are very generous - helping you to reach your personal goals by supporting your professional growth, health, well-being and your family needs. We also offer challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.
For additional information view and learn more about our benefits package at: https://my.usajobs.gov/ResourceCenter/Index/Interactive/Benefits#icc

OTHER INFORMATION:

REASONABLE ACCOMMODATION
If you need a reasonable accommodation for any part of the application and hiring process, please contact Danielle Hogan at Danielle.M.Hogan@irs.gov. Decisions on granting reasonable accommodation will be made on a case-by-case basis. If the State Rehabilitation Center or the State Commission for the Blind has certified you as eligible for reasonable accommodation, you may wish to contact your counselor to apply for employment through the IRS Disability Employment Program in addition to applying for this vacancy announcement.

CONDITIONS OF EMPLOYMENT:  
If selected for this position, you will be required to:
  • Complete a one-year probationary period (unless already completed).
  • If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
  • Complete a Declaration for Federal Employment to determine your suitability for Federal employment.
  • Provide information to successfully complete a background investigation.  Applicants must have a successfully adjudicated FBI criminal history record check (fingerprint check) and a NACI or equivalent.
  • Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9 (http://www.uscis.gov/files/form/i-9.pdf); one must be a valid state or federal government-issued picture identification. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. Employees must maintain PIV credential eligibility during their service with the Department of the Treasury.
  • Undergo a pre-employment federal income tax verification. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Internal Revenue Service (IRS) participates in e-Verify (Employment Verification). IRS will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from your Form I-9 to confirm work authorization. If it cannot be confirmed that you are authorized to work, we will provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment.
  • The employment of any candidate, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns. This audit may include up to 2 years of returns.


  • HOW TO APPLY:

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    The application process has 6 STEPS.    
    STEP 1:  Create a USAJOBS Account at: https://my.usajobs.gov.
    STEP 2:  Develop a Resume using the USAJOBS "Resume Builder" or "Upload" your Resume into USAJOBS.
    STEP 3:  Search for IRS Vacancy Announcements.  To find this announcement, go to http://jobs.irs.gov/USAJOBS , copy and enter the announcement number in the key word search field.  Select "Yes", if you are a current or former Federal civilian employee who holds or held a non-temporary appointment.  Click "Search for Jobs."  Click "Apply Online" on the announcement screen, follow all instructions provided, and click "Apply for this position now!"      
    STEP 4:  Complete all 5 steps in the CareerConnector Account Creation: 1) Personal Information; 2) Military Service & Veteran Preference; 3) Core Questions 4) Demographic Information and 5) Resume Information.  Click "Apply to this Vacancy".
    STEP 5:  Apply to the Vacancy.  Respond to the questions for each of the following sections:  Series, Grade, Location; Grade Specific; & All Grade Questions.   
    STEP 6:  Submit Documents and Review Application. Timely submit the supporting documents requested.  Click one of the available options in CareerConnector: Upload; USAJOBS; Fax; or Reuse existing documents. Follow ALL instructions provided.  Next, review the summary of the application you completed.  Scroll down & click "Finish" at the bottom of the page.  You will be automatically redirected to USAJOBS where you can track the status of your application.

    WHAT IF I FORGOT TO SUBMIT SOMETHING?
    1. Log into My USAJOBS at https://my.usajobs.gov with your user name and password.
    2. Click on "Application Status".
    3. Click "more information" under the "Application Status" column of the announcement.
    4. Click "Review and Update your documents if needed", on the "Application Detail" page.
    5. Select "Upload", "USAJOBS", "Fax", or "Reuse existing document" for each document to be submitted. Ensure you carefully follow ALL instructions provided.
    6. Click "Finish" to save this change


    REQUIRED DOCUMENTS:

    CTAP/ICTAP DOCUMENTATION    
    If you are a displaced or surplus Federal employee eligible for consideration under the
    Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP), you must submit proof of eligibility.

    VETERANS' PREFERENCE DOCUMENTATION
    For additional information see link at bottom of announcement.
    Sole Survivorship Preference: Veterans released or discharged under honorable conditions from a period of active duty from the armed forces, after August 29, 2008, by reason of a Sole Survivorship discharge (SSP), may be eligible for Veteran's Preference. To receive credit, please update your application to indicate that you are entitled to "Veteran's Preference by reason of Sole Survivorship Discharge" and include documentation to support your claim.
    NOTE:  YOU MUST SUBMIT ALL DOCUMENTATION BY 11:59 P.M. ET ON THE CLOSING DATE OF THIS ANNOUNCEMENT TO BE ELIGIBLE FOR CONSIDERATION.

    AGENCY CONTACT INFO:

    Donna Meier
    Phone: 631-687-1643
    Fax: 000-000-0000
    Email: CTR.BSC.Personnel.3@irs.gov
    Agency Information:
    INTERNAL REVENUE SERVICE
    1040 Waverly Ave.
    Stop 13
    Holtsville, NY
    11742
    US
    Fax: 000-000-0000

    WHAT TO EXPECT NEXT:

    You can expect a communication from us concerning your application via email. If you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communications that could affect your consideration for this position. If your contact information changes after the closing date of the announcement, please notify the Employment Office (contact provided in this announcement) and update your USAJOBS profile.
    You can check the status of your application for this position at any time by logging onto your "My USAJOBS" account and clicking on "My Application."

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    Job Announcement Number:

    13CE4-ITX0822-2210-14-JE

    Control Number:

    351543200